1st Line Support Jobs in Jersey City%2C NJ

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Technical Support Manager, 1st Shift

Sparks Group

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New York, New York, USA

Full-time

Job Summary/Company: Are you a hands-on technical leader with a passion for managing and mentoring teams in a fast-paced environment? We are seeking a Technical Support Manager to oversee our Operations Technical Support Team, focusing on delivering exceptional service to our customers. This is a 24x7 operation and the desired shift is Tuesday-Saturday 9am-5pm. This position is available in NY, NY, or Winston-Salem, NC. Responsibilities: Team Management: Oversee the Operations Technical Suppor
Posted 24 days ago | Updated 1 hour ago

Executive Desktop Support Lead

Dexter Technologies

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New York, New York, USA

Full-time

Dexter Technologies is a leading provider of Staffing and Recruiting Services.For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions. We are actively seeking qualified candidates for the following position for our client, who is an industry leader: Executive Desktop Support Lead Location: NYC, on-site
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Posted 20 days ago | Updated 17 days ago

Technical Support Lead

SilverSearch, Inc.

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New York, New York, USA

Full-time

Company: Global Law Firm Overview: As the Tech Support Team Lead, you orchestrate a seamless flow of technical support within a dynamic environment. Your role involves guiding a tech support team through incident resolution, service requests, hardware management, and network maintenance. Serving as the knowledge hub, you solve issues, escalate complex issues, ensure adherence to policies, and optimize service levels. Collaborating closely with the Tech Support Manager, you foster efficiency and
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Posted 14 days ago

Junior Trade Support Analyst

Prutech Solutions

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New York, New York, USA

Contract

POSITION TITLE: JR. TRADE SUPPORT SPECIALIST / ANALYST LOCATION: NYC HYBRID: 4 DAYS Onsite IN HUDSON YARDS OFFICE REQUIRED DURATION: 9 MONTHS CONTRACT TO HIRE to CLIENT Note: This is a Dynamic role working directly with and supporting the Cash Equities trading desk. Must Haves: UNIX / LINUX SCRIPTING,SQLINTERMEDIATE PYTHON/JAVATRADING PLATFORM DOMAIN EXPKNOWLEDGE OF FIX PROTOCOL AND FIX ATDL PROTOCOLJob Description Junior Trade Support Specialist / Analyst:Join an established, fast paced Trade
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Posted 4 hours ago

IT User Support Specialist

Hogan Lovells US LLP

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New York, New York, USA

Full-time

Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. The role of the IT User Support Specialist is to provide desk side support to the business. This involves taking ownership of incidents & requests that have been assigned or escalated to the desk side team. They are responsible for troubleshooting these through to resolution in a timely and consistent manner, meeting customer satisfaction and continuous service delivery demands, thus cultivating
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Posted 17 days ago

Jr. Systems Engineer

Atlas Technica

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New York, New York, USA

Full-time

Position Name: Jr. Systems Engineer Reports to: Client Technology Manager Location/Type: Client/Dedicated On-Site, New York, NY Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our , thrive, and
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Posted 31 days ago

FIX Onboarding and Production Support Specialist

SANS

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New York, New York, USA

Third Party, Contract

TECH MATCH New York Candidates only. Local only Job Title: FIX Onboarding and Production Support Specialist Duties: 5 days onsite to start but will evolve into hybrid 4/1 after 3 months. Hands-on FIX Onboarding and Production Support Specialist who will be part of our Equity IT DevOps team supporting Equities, Options, Futures and Post trading allocations. The ideal candidate should have strong technical background with experience working with FIX Protocol and troubleshooting associated techn
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Posted 3 days ago

Service Desk Analyst

TEKsystems c/o Allegis Group

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New York, New York, USA

Full-time

Description: Looking for an outgoing Level 1 Help Desk support Analyst to join the Service Desk. This individual will serve as the front-line IT support. On a day to day basis you will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer service to users, promote and escalate problems, incidents and requested action items. The client is looking for someone that the
Posted 2 days ago | Updated moments ago

Service Desk Analyst

TEKsystems c/o Allegis Group

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New York, New York, USA

Full-time

Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer se
Posted 3 days ago | Updated moments ago

IT Support

Michael Page International

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New York, New York, USA

Contract

As a Level 1 Help Desk Technician, you will be the first point of contact for users seeking technical assistance and support. You will troubleshoot issues, provide timely resolutions, and escalate complex problems to the appropriate teams when necessary. Client Details Top tier non for profit. Description Provide first-level technical support to end users via phone, email, or ticketing system. Troubleshoot hardware and software issues on desktops, laptops, printers, and other peripherals. Inst
Posted 3 days ago | Updated 5 hours ago

Executive Administrative Assistant

Kellton

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New York, New York, USA

Contract

Title: Executive Administrative Assistant Location: NYC Remote/Hybrid/Onsite: Hybrid Position Type: Contract, possible temp-to-perm Duration: 6+ months Rate: $28.00 - $30.00/hr ROLE OVERVIEW: We are looking for a candidate to join the team to help administratively support the sales efforts, and work alongside Analysts, Associates and sales professionals. RESPONSIBILITIES:Supports executives and administrative staff in general office duties and defers all significant decision making to management
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Posted 3 days ago | Updated 12 hours ago

FIX Onboarding and Production Support Specialist in New York - Onsite

SANS

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New York, New York, USA

Contract

Hands-on FIX Onboarding and Production Support Specialist who will be part of our Equity IT DevOps team supporting Equities, Options, Futures and Post trading allocations. The ideal candidate should have strong technical background with experience working with FIX Protocol and troubleshooting associated technical issues. Main responsibility will be working with clients to onboard them into our FIX trading platform and provide ongoing support to provide the highest level of customer satisfaction.
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Posted 8 days ago

FIX Onboarding and Production Support Specialist Consultant

EDPSI

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New York, New York, USA

Contract

Job Title: FIX Onboarding and Production Support Specialist Consultant Duties: 5 days onsite in midtown Manhattan, NYC to start but will evolve into hybrid 4/1 after 3 months. Hands on FIX Onboarding and Production Support Specialist who will be part of our Equity IT DevOps team supporting Equities, Options, Futures and Post trading allocations. The ideal candidate should have strong technical background with experience working with FIX Protocol and troubleshooting associated technical issues.
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Posted 1 day ago

ACBS Technical Support

Alliance Sourcing Network

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New York, New York, USA

Third Party, Contract

Client uses ACBS 8.0 for managing Loan and Letter of Credit originations for bi-lateral, syndicated, sub-participation and agent deals. With-in cloent's IT department, the business analyst will be responsible for the support of the ACBS application. Support includes responding to user inquires, troubleshooting and researching issues, liaising with other IT Teams, and working with the FIS vendor. The candidate will also manage enhancements via sourcing user requirements, creating business requi
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Posted 13 days ago | Updated 6 hours ago

IT Support Engineer

TEKsystems c/o Allegis Group

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New York, New York, USA

Full-time

Description: This is a customer oriented support role centered on providing first-level technical support towards end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. A tech savvy individual with willingness to interact with users live or through other digital communication methods to provide guidance, troubleshooting and issue resolution and deliver on tech requests, tasks and projects are important aspects of this position. A good understa
Posted 3 days ago | Updated moments ago

Junior support engineer (video)

Softnet Consulting Inc.

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New York, New York, USA

Contract

Junior support engineer (video) Loc: NYC, NYOnsite from Day1--Need strictly locals Duration: Long term contract(24+ months) Confirm Rate: $open/hr. on c2c or w2. JOB DUTIES AND RESPONSIBILITIES: Seeking a dedicated Junior Support Engineer to manage our Client's extensive video management system, which includes over 65,000 cameras. This role requires interaction with various system management teams and customers to support over 650 servers, 28,000 cameras, and 4,000 users. The ideal candidate w
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Posted 8 days ago

Application Support Analyst

Tanisha Systems, Inc.

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Jersey City, New Jersey, USA

Full-time, Contract

Application Support Analyst Columbus, OH / Jersey City, NJ Contract/ FTE Job Summary: In this role, you'll be the go-to person for our users, providing exceptional support for Citrix XenApp and virtual desktop solutions. You'll troubleshoot a wide range of application issues, ensuring our users have a seamless and productive experience. Your knowledge of VMware will be a valuable asset as well. Responsibilities: Provide first-line technical support to users experiencing issues with Citrix XenAp
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Posted 7 days ago | Updated 1 hour ago

Network Support Technical Engineer

STAND 8

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New York, New York, USA

Contract

STAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan. We are recruiting a Network Support Technician to deliver advanced assistance in technology-related issues, primarily within the newsroom or production environment, but also aiding with events as necessary. This role entails providing hardware and software support for crucial computers a
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Posted 5 hours ago

IT Support Specialist

Randstad Digital

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New York, New York, USA

Contract

job summary: H&M is looking for an IT Support Specialist to join their Canadian team in Toronto. As a level 1/Level 2 Help Desk professional, they are looking for someone who is technically savvy and can report to the Toronto office Monday through Friday 8-5PM. Responsibilities: Technically savvy Level1/Level 2 Help Desk Scenarios Tickets usually created for incidents Or have a tech lounge (In the Toronto Office) Standard prompt stuff but also doing deskside/hardware type of support Proficie
Posted 13 days ago | Updated 1 hour ago

Desktop User Support - onsite NYC

SilverSearch, Inc.

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New York, New York, USA

Full-time

Summary: We are seeking a highly motivated IT Support Specialist to assess, triage, research, and resolve incidents, service requests, and information requests spanning application software, hardware componentry, network configuration, and infrastructure. The successful candidate will play a key role in delivering exceptional customer support and maintaining the integrity of our IT systems. Please note the hours are 12-8pm EST Essential Duties and Responsibilities: Analyze, address, and resolve
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Posted 60+ days ago | Updated 12 hours ago