ACD jobs in Baltimore, MD

Baltimore, Maryland

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Today

Leidos is seeking a Senior AWS Connect Developer to be part of the mission solution and help lead SSA's Digital Modernization Strategy. Join one of our high performing teams responsible for building the next-generation enterprise APIs and modern responsive user interfaces, supporting the Social Security Administration (SSA) and their mission to meet the changing needs of the public, positively impacting at least 65 million American lives per month. The Senior AWS Connect Developer will serve as

Full-time

USD 104,650.00 - 189,175.00 per year

Nice InContact BSA

Remote

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20d ago

I have urgent requirements forNice In contact BSA.If you are interested then please share your resume along with work authorization. Title:Nice Incontact BSA Location:Plano, TX (Remote) Duration: 12+ Months

Contract

$50 - $53

Nice InContact Consultant

Remote

•

20d ago

I have urgent requirements forNice InContact Consultant.If you are interested then please share your resume along with work authorization. Title:Nice InContact Consultant Location:Plano, TX (Remote) Duration: 12+ Months

Contract

$60 - $65

Systems Analyst, CS Workforce Management

Remote

•

Today

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Summary of the Role The Systems Analyst, CS Workforce Management, plays a critical role in supporting and optimizing the global Workforce Management (WFM) platform and

Full-time

USD 50,000.00 per year

AWS Connect Engineer

Remote or Hybrid in Carson City, Nevada

•

Today

Title: AWS Connect Engineer Industry: Government Department Duration: Multi Year Compensation: $45-$55/hr Work Requirements: , Holders or Authorized to Work in the U.S.Please apply directly or email resumes to Haylie Neer Our Government client is undertaking a multi-year comprehensive transformation of its systems, environment, and business structure. They are emphasizing a complete overhaul of service offerings that focus on a new way of business. Centered around an online strategy wherever pos

Easy Apply

Contract

BASED ON EXPERIENCE

CRM Lead

Remote

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13d ago

We are looking for CRM Lead for San Jose, CA. Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (RightNow).Solid understanding of customer service operations and CRM/contact center best practices.Strong communication, stakeholder management, and onsite leadership skills.Ability to create detailed functional and technical documentation.Experience managing projects in cross-functional enterprise environmentsOptional Skills 3+ years of hands-on

Easy Apply

Full-time

$120,000 - $140,000

AWS Connect Engineer

Remote

•

Today

DIRECT CLIENT: AWS Software Process Engineer Location: Carson City, NV Duration: 24+ months (extendable) Rate: $W2/1099 100% REMOTE Experience and Skills Required Bachelor's degree in computer science, Information Systems, Software Engineering, or a related field.3+ years of hands-on experience in building call flows and IVR within AWS Connect and configuration and implementation of the Amazon Connect Platform.Experience with virtual network design, delivery and troubleshooting in AWS.Working

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Contract

Depends on Experience

CRM Technical Lead Oracle & Genesys Cloud

Remote

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16d ago

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on systems knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation: * Lead onsite CRM initiatives involving Oracle Service Cloud configuration,

Easy Apply

Contract, Third Party

$60 - $70

Amazon connect Architect / Developer

Remote

•

Yesterday

Job Title: Amazon connect Architect/Release Manager/Developer Duration: 12 - 36 Months Location: Carson City, Nevada - Remote This position is 100% remote Project Overview Undertaking a multi-year comprehensive transformation of its systems, environment, and business structure. emphasizing a complete overhaul of service offerings that focus on a new way of business. Centered around an online strategy wherever possible, this customer-focused model will be the North Star for all efforts. This p

Easy Apply

Contract, Third Party

$66 - $72

AWS DevOps Engineer

Remote or Nevada

•

Today

Position: AWS DevOps Engineer Duration: 1-3 years Remote Work i. Project Overview The Nevada Department of Motor Vehicles (DMV) is undertaking a multi-year comprehensive transformation of its systems, environment, and business structure. DMV is emphasizing a complete overhaul of service offerings that focus on a new way of business. Centered around an online strategy wherever possible, this customer-focused model will be the "North Star" for all efforts. This position is needed to support thi

Easy Apply

Contract

Senior Technical Project Manager

Remote

•

Today

Senior Technical Project Manager Department: Information Technology Location:REMOTE - *Candidate MUSTbe local to the Washington, DC metro area or Gaithersburg, MD.* Role Type: 6-Month CONTRACT (potential for contract extension, based on candidate performance) Clearance:Must have the ability to obtain a Public Trust clearance About Our Client Our client is a well-established technology and consulting organization supporting multiple Federal agencies across the U.S. They deliver innovative IT an

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Contract

Depends on Experience

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ACD jobs in Baltimore, MD, USA