Job Titile: Contact Center (Genesy Cloud) Technical Analyst Location: Austin, TX (Onsite) Job Description: Bachelors degree in Management / IT5+ years of prior experience as Business Systems Analyst / Product Owner or similar role5+ years of industry experience in Contact Center Domain and Contact Center technologiesStrong hands-on experience in Genesys CloudGood understanding of CRM applications and experience on CRM integrationKnowledge of Contact Center technologies like Genesys Cloud, Genesy
