Call Center - IT Help Desk Jobs in New York, NY

Refine Results
1 - 20 of 113 Jobs

IT Helpdesk Technician

Top Prospect Group

Bronxville, New York, USA

Contract

Looking for your next IT challenge? Join us as a Help Desk Technician and build your skills in a hands-on, long-term contract role! Long Term Contract On Site in Lower Westchester $25-28/hr Tier 1 support, end user support, troubleshooting, networking, LAN, WAN, Windows, ticketing systems (SAP), hardware and software support, Linux support. Position Overview We are seeking a skilled Help Desk Technician to provide technical support and troubleshooting assistance to employees and visitors experi

IT Help Desk Specialist (Night)

City of New York

New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist

IT Help Desk Specialist (Day)

City of New York

New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist

Help Desk Technician (College Aide)

City of New York

New York, New York, USA

Full-time

Company Description Job Description The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a physician, in a correctional facility or in any suspicious or unusual manner or where an application is made pursuant to law for a permit to cremate a body of a person. We exist to provide answers in support of families, victims, and community during times of p

Helpdesk Support Technician

City of New York

New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful

IT/Helpdesk Specialist

SimVentions, Inc

Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A

Deskside Services Technician

NTT DATA Americas, Inc

Totowa, New Jersey, USA

Contract

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking Deskside Services Technician to join our team Onsite based in Totowa, New Jersey. Summary: The Deskside Services Technician will provide support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, and maintaining all

Problem Manager / Major Incident Manager ITIL Foundation certified- Day 1 Onsite

CSI Consulting

New York, New York, USA

Third Party, Contract

Location: New Jersey or New York Shift: 8/5 Rotational Experience: 6+ years in Problem Management or Major Incident Management within IT Service Management Key Responsibilities: Provide Root Cause Analysis (RCA) document within 5 business days of incident resolution. Prioritize and schedule calls with technical teams to identify the root cause of issues. Update and maintain the Problem Field in Service-Now with data from RCA investigations. Manage Problem Tasks derived from investigations unti

Help Desk Level 1 Representative

City of New York

New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen

Help Desk Coordinator Level 1

Spruce Technology Inc.

Clifton, New Jersey, USA

Contract

Title: Help Desk Coordinator (Level-1 Support) Job Type: Contract Employment Type of Work: Onsite Work Location: United States Duration: 2 Months Helpdesk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. The Helpdesk Coordinator able to speak to end users positively and explain technical detail in a manner they can understand. Experience using email (Microsoft Outlook) Exper

Apple Technician

Optima Global Solutions

Teaneck, New Jersey, USA

Contract

Optima Global Solutions Inc.is a valuable IT Services and Solution provider that customers, employees, and stakeholders feel proud to be associated with. Optima's Intelligent Automation Solutions leverage robotic process automation, intelligent data capture, and business process management best practices to streamline operations. Our IT Services practice provides organizations with highly personalized, comprehensive, U.S. based recruiting services supported by our internal onsite team of subject

Help Desk Technician

City of New York

New York, New York, USA

Full-time

Company Description Job Description The Kings County District Attorney's Office (KCDA) is one of the largest prosecutors' offices in the country and is committed to developing and implementing innovative prosecutorial strategies that will fulfill our vision of keeping Brooklyn safe while at the same time ensuring fairness and justice for all. KCDA has an exciting opportunity to work as a Help Desk Technician to complement our existing Information Technology team. The Information Technology Su

Junior Support Services Technician

Robert Half

Brooklyn, New York, USA

Full-time

Description We are looking for a dedicated entry-level Support Services Technician to provide exceptional technical support to our Information Technology user community, including faculty, staff, students, and guests. Based in Brooklyn, New York, this role involves maintaining and supporting desktop computers, peripherals, multimedia systems, and various instructional technologies. Candidates should be flexible and adaptable to accommodate changes in schedules, staffing, and other operational ne

Americas East/Central Service Desk Manager

Stripe

New York, New York, USA

Full-time

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most impor

IT DEMAND AND BUSINESS RELATIONSHIP MANAGER

City of New York

New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committ

Senior AppDev Engineer

City of New York

New York, New York, USA

Full-time

Company Description Job Description * Candidates must be permanent in the title of Computer Specialist (Software). The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The NYPD strives to foster a safe and fair city by incorporating Neighborhood Policing into all facets of Department operations, and solve the pro

WINDOWS DATA SERVICES - TEAM LEAD

City of New York

Brooklyn, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committ

IT Technician, Bureau of Childcare

City of New York

New York, New York, USA

Full-time

Company Description Job Description Cyber Security Analyst I-13633 - Open to candidates' who have filed for CYBER SECURITY ANALYST Exam No. 5061, within the filing period From: February 5, 2025, To: February 25, 2025. The Division of Information Technology's mission and vision is to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and available. The nation's leading local health department seeks a Desktop Complianc

Infrastructure Senior Tech Analyst - C12 - NEW YORK

Citi

New York, New York, USA

Full-time

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. Responsibilities: Create complex project plans, perform impact

Help Desk Analyst II

Robert Half

New York, New York, USA

Contract

Description We are looking for an experienced Help Desk Analyst II to join our team on a long-term contract basis. In this role, you will provide comprehensive technical support for both hardware and software, ensuring seamless operations for users in a fast-paced asset management environment. This position is based in New York, New York. Responsibilities: Deliver prompt and effective support for hardware, software, and operating systems, addressing user issues across various platforms includin