Call center Jobs in New Jersey

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Call Center Software Engineer (IVR, Cxone)

HireBlazer

Remote

Contract

Role: Call Center Software Engineer (IVR, Cxone) Location: Remote USA Travel: up to 10% Duration: 12 Month Contract Summary: The team works on migrating from on premises systems to the cloud or cloud to cloud in this case CXone. Strong skills in Studio, scripting. The work this team does often involves customization for large enterprise Clients. Please let me know if you want to chat in more detail. We are hiring a Software Engineer to join our team and support Cloud Contact Center platfo

Automotive Mechanic - Remote / Call Center

TEKsystems c/o Allegis Group

Remote or Earth City, Missouri, USA

Full-time

Our client, a leading North American provider of auto-dealership services, is looking to add Mechanical Claims Analyst to their St. Louis, MO team. Description Are you a skilled mechanic looking to shift gears in your career? We are seeking Mechanical Claims Analyst to join our expanding customer contact team. In this role, you'll transition from the physical demands of the shop floor to a comfortable office environment where you will leverage your automotive expertise and in-depth knowledge of

Call Center agent

Seneca Resources, LLC

Remote

Full-time

This position includes the following: - Answering incoming phone calls in a fast paced environment - Resolving Tier 1 level issues - Reviewing taxpayer accounts - Verifying, gathering and simultaneously updating key information - Educating taxpayers of online resources and current tax policies - Submitting requests for payment arrangements - Documenting actions taken into multiple systems - Participating in all team engagement activities - Meeting performance expectations Skills Required: - Str

Contact Center Business Development Executive

Data Network

Remote

Full-time

Job Summary: The Business Development Executive (Sales Hunter) is responsible for driving new business acquisition and establishing strong relationships with prospective clients. Focused on selling tech-driven CX solutions, this role targets organizations looking to enhance their contact center operations through innovative technologies or outsourcing solutions. The ideal candidate brings a proven track record in selling either technology solutions for contact centers or BPO services, coupled wi

Manhattan OMS Consultant

Talent Groups

Remote

Full-time

Skills Required MAO (Manhattan Active Omni) with Development Experience including Configuration and Google Cloud Platform / AWS with Java experience.MAO (Manhattan Active Omni) with Development Experience including Configuration and Test automation experience with tools like Selenium. Job Description: We are seeking a highly skilled Manhattan OMS Resource with a strong background in direct-to-consumer processes, distributed order management, supply chain, and fulfillment operations. The ideal c

Cisco, UCCE, QCI, VOIP - Telecom Senior Network Specialist (Remote)

Mercy

Remote or Chesterfield, Missouri, USA

Full-time

We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work." Overview: Cisco, UCCE, QCI, VOIP - Telecom Senior Network Specialist Position can be done Remot

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

CXone Data Integration Consultant

Kforce Technology Staffing

Remote or West Valley City, Utah, USA

Contract, Third Party

RESPONSIBILITIES: Kforce has a client that is seeking a CXzone Data Integration Consultant in West Valley City, UT. Overview: Our client has recently transitioned from Databricks/Tableau to a Snowflake + Sigma data stack and is seeking a skilled consultant to lead the integration of NICE CXone data into Snowflake and help build dashboards in Sigma that replicate existing operational reporting. You will play a mission-critical role in unifying CXone contact center metrics with enterprise reporti

Data Scientist, Conversational AI

CVS Health

Remote or New York, New York, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Project Manager Asset Protection & Retail Case Management

TriCom Technical Services

Remote

Full-time

Project Manager Asset Protection & Retail Case Management Summary As a Project Manager focused on Asset Protection (AP) & Retail Case Management, you will lead cross-functional initiatives that support safety, reduce shrink, and improve service delivery in a fast-paced retail environment. As Project Manager, you will drive the planning, execution, and delivery across projects tied to loss prevention, incident management, case resolution, and internal processes. This role is ideal for someone

IT Field Operations Specialist

Mitchell Martin, Inc.

Clifton, New Jersey, USA

Full-time, Contract

Title: IT Operations SpecialistLocation: Regional Northeastern United States Employment Type: ContractDescription: * The IT Operations Specialist is responsible for ensuring the IT functionality and efficiency of multiple business locations, including administrative offices and call centers. * This role includes providing technical support for a variety of hardware and software systems, troubleshooting issues, and implementing solutions both onsite and remotely. * The position involves collabora

IT Field Operations Specialist

Mitchell Martin, Inc.

Clifton, New Jersey, USA

Full-time, Contract

Title: IT Field Operations SpecialistLocation: Regional Northeastern United States Employment Type: ContractDescription: * The IT Operations Specialist is responsible for ensuring the IT functionality and efficiency of multiple business locations, including administrative offices and call centers. * This role includes providing technical support for a variety of hardware and software systems, troubleshooting issues, and implementing solutions both onsite and remotely. * The position involves col

Senior Staff Technical Support Engineer (Hybrid)

Stryker

Remote or Fort Wayne, Indiana, USA

Full-time

Work Flexibility: Hybrid As a Senior Staff Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Stryker's Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, craft solutions, and deliver excellent customer service via telephone, e-mail, and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experien

Salesforce Business Systems Analyst

The Select Group

Hoboken, New Jersey, USA

Full-time

SALESFORCE BUSIENSS SYSTEM ANALYST The Select Group is currently hiring for a Business Systems Analyst to join as a resource for one of our clients within the eLearning industry in Durham, NC. Ideally this Analyst should be someone who is proficient in Salesforce and has strong knowledge with ServiceCloud. This individual will be supporting the products this company utilizes to resolve customers issues, keep track of issue resolution, and preventative customer touch point funnels. Most of the

Applications Analyst, Senior

Document Storage Systems Inc

Remote or Florida, USA

Full-time

Job Details Job Location: REMOTE POSITION - Anywhere, FL Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Road Warrior Job Shift: Day Job Category: Professional Services Description DSS, Inc. is a leading health information software development and systems integration company, offering services and solutions utilized daily by thousands of clinicians and administrative staff across both public and private sectors nationwide. We are currently

Voice Technology, Strategy & Analytics Manager

Allstate Insurance Company

Texas, USA

Full-time

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Voice Technology, Strategy & Analytics Manager is resp

Senior Workforce Forecasting and Reporting Analyst

College Board

US

Full-time

Senior Forecasting and Reporting Analyst Division: Operations Location: Remote Type: Full time About the Team College Board's Operations division is a best-in-class digital assessment delivery and customer engagement function that supports millions of students and thousands of test centers, annually. The Operations team is also leading exciting work to advance customer experience through the use of innovative solutions, products and technology to enhance the end-to-end delivery of digital ass

Building Automation Controls Engineer

Macy's

Woodbridge Township, New Jersey, USA

Full-time

Job Description Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this

Network Engineer

SAIC

Remote

Full-time

Job ID: 2503354 Location: REMOTE WORK, CA, US Date Posted: 2025-04-10 Category: Information Technology Subcategory: Network Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 25 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC is seeking a Network Engineer (Fleet Support) to join our team in San Diego, CA to support our Tactical Networks InService Engineering Agent (TACNET ISEA) team. Th