Contact center Jobs

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Network Engineer

TechNix LLC

•

Montgomery, Alabama, USA

Contract, Third Party

Position: Certified CCNP Network Engineer Duration: 2 months then extended after fiscal year Location: Montgomery, AL(Onsite from day 1) Interview Mode: In-person Job Description: This is a highly technical Network Engineering position for supporting a large campus infrastructure. The employee will work as a technical lead with a team of professionals to assist in maintaining a large and complex campus network. The employee will take a lead role in supporting all aspects of the VoIP and Dat
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Posted 60+ days ago | Updated 2 hours ago

Telecom Engineer

DaVita Inc.

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Remote or Denver, Colorado, USA

Full-time

Posting Date 07/11/2025 2000 16th Street, Denver, Colorado, 80202, United States of America Telecom Engineer General Purpose of the Job The Telecommunications Engineer position establishes communications systems by deploying, operating, and administering our voice telecommunications equipment and cloud platforms. Requires that you not only be highly skilled with a hard-to-find combination of skills, knowledge and experience, but that you have a high degree of personal motivation, enjoy workin
Posted 20 days ago | Updated moments ago

Technical Product Owner

Concentrix CVG Customer Management Group Inc

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US

Full-time

Job Title: Technical Product Owner Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, help
Posted 1 day ago | Updated 9 hours ago

Quality Assurance Automation Tester

Pyramid Consulting, Inc.

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Charlotte, North Carolina, USA

Contract

Immediate need for a talented Quality Assurance Automation Tester. This is a 16+months contract opportunity with long-term potential and is located in Charlotte, NC & Detroit, MI (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-79424 Pay Range: $50 - $55/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location) Key Requirements and Tech
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Posted 14 days ago

Senior Toll Systems Analyst

Arcadis

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Richmond, Virginia, USA

Full-time

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description: We are seeking a motivated and detail-oriented Mid-Level Consultant to join
Posted 52 days ago | Updated moments ago

Medical Information Writer-Senior

EmployVision

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Remote

Contract

Title: Medical Information Writer -Senior Duration: 3 6+ months Hours per week: 20 to 30 hours, with flexibility to work up to 40 hours if needed An important aspect of medical information is developing, managing, and providing impactful medical response documents. This position is responsible for medical content development-related client engagements. This role requires medical information and medical content experience and knowledge, including excellent communication skills (both verbal and wr
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Posted 60+ days ago | Updated 21 days ago

Senior Cyber Security Engineer II (Customer Engagement Technology)

Walgreens

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Deerfield, Illinois, USA

Full-time

Job Description Job Summary Protect Customer Engagement Technology (CET) organization's systems, networks, and data from cyber threats that include but not limited to Contact Center Platforms, Genesys, IVRs, Chat VA, 2 Way SMS, CPM, Salesforce and other as needed. Responsible for building, designing, documenting, implementing, maintenance and managing complex security solutions, as well as conducting threat assessments, vulnerability analyses, and incident response. Staying up to date on the l
Posted 60+ days ago | Updated moments ago

Sr. Product Manager (RCS)

Tential

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Baltimore, Maryland, USA

Contract

Our client is the largest non-bank lender in the United States. One of our critical and highly visible initiatives is building and scaling industry-leading lending omni-channel applications and experiences for our customers. Our product team works on the forefront of these initiatives, guiding teams and processes to create new experiences for our customers across a wide variety of digital platforms, experiences, and channels. We collaborate in a customer-centric environment where decisions impac
Posted 6 days ago | Updated 10 hours ago

Nice InContact CXone resource

Software People, Inc.

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Lansing, Michigan, USA

Contract, Third Party

In person interview needed. Onsite from day 1 Location: Lansing, MI Duration: 12- 12+ months (High Possibility of Further Extensions) Responsibilities Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subje
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Posted 60+ days ago | Updated 19 hours ago

Technical Consultant, Strategy

Concentrix CVG Customer Management Group Inc

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US

Full-time

Job Title: Technical Consultant, Strategy Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that work
Posted 43 days ago | Updated 9 hours ago

Senior Director Architecture

Travelers

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Hartford, Connecticut, USA

Full-time

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Compensation Overview The annual base salary range provided for this position is a nationwide market range and re
Posted 60+ days ago | Updated 10 hours ago

Distinguished, Data Scientist

Walmart Inc.

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Bellevue, Washington, USA

Full-time

Position Summary What you'll do Walmart is a multi-national, people-led, tech-powered omnichannel retailer with over 2.2 million associates. At CCaaS Platform, we're at the forefront of designing and deploying Walmart's next-generation Contact Center as a Service (CCaaS) platform. Our mission is to support all business functions while leveraging state-of-the-art AI and GenAI capabilities to enhance agent experience and productivity, empower customers with self-service options, and reduce avera
Posted 59 days ago | Updated moments ago

Technical Support Representative

MCI Companies

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Wichita, Kansas, USA

Full-time

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a motivated and customer-focused Technical Support Representative to join our dynamic team. In this role, you will be the first point of contact for customers nationwide, delivering exce
Posted 30 days ago | Updated moments ago

Manager - IT Application Development

United Airlines

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Chicago, Illinois, USA

Full-time

Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Key Responsibilities: As the Manager of IT Applications Development, you will lead the development and implementation of Contact Center technol
Posted 60+ days ago | Updated moments ago

Specialist, Infrastructure Eng (Active Directory)

Nationwide Mutual Insurance Company

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Columbus, Ohio, USA

Full-time

If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! At Nationwide , "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This position is for an Active Directory engineer role; the successfu
Posted 18 days ago | Updated 9 days ago

M&A Transaction Manager - IT Strategy and Diligence

MCI Companies

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Alabama, USA

Full-time

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. In this role, you'll evaluate IT infrastructure, cybersecurity, and digital capabilities to ensure seamless integration and long-term scalability. Your insights will help shape the future of our tech l
Posted 59 days ago | Updated moments ago

IT Operations Support Specialist

Virginia Jobs

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Charlottesville, Virginia, USA

Full-time

The UVA One Stop provides quality service in support of prospective and current students, families, University colleagues and external stakeholders in a warm, welcoming, and professional environment. The UVA One Stop serves as the primary point of contact for Enrollment services, including the offices of Undergraduate Admission, the University Registrar, and Student Financial Services. Our team shares a deep commitment to fostering an inclusive, collaborative, and equitable culture in the One St
Posted 60+ days ago | Updated moments ago

Specialist, Technology Engineer - Secrets Management

Nationwide Mutual Insurance Company

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Columbus, Ohio, USA

Full-time

If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! At Nationwide , "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. Nationwide has an exciting opportunity for a talented and highly enga
Posted 33 days ago | Updated 9 days ago

Specialist Technology Engineer (.NET Full Stack)

Nationwide Mutual Insurance Company

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Columbus, Ohio, USA

Full-time

If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! At Nationwide , "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This role will be filled in a hybrid capacity, with in-office collabo
Posted 35 days ago | Updated 9 days ago

Infrastructure Specialist

Kyndryl

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Oregon, USA

Full-time

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure - good at providing analysis, docum
Posted 20 days ago | Updated moments ago