Customer Support Analyst Jobs

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Customer Support Analyst

SAIC

•

Quantico, Virginia, USA

Full-time

Job ID: 2407915 Location: QUANTICO, VA, US Date Posted: 2024-06-10 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of
Posted 6 days ago | Updated 8 hours ago

Customer Support Analyst

DatamanUSA, LLC

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Lake City, Florida, USA

Full-time, Part-time, Third Party, Contract

Job Details: Title: Customer Support Analyst Duration: 1+ Years with Possibility of Extension Location: Lake City, FL 32025 Job Description: *) Monitors Service Desk queue and resolves support tickets as assigned. *) Documents work performed and resolution(s). *) Identify, analyze, and resolve problems and issues through the use of troubleshooting tools and techniques as well as teamwork. *) Provides high level of customer service by providing status and information to the customer. *) A
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Posted 11 days ago | Updated moments ago

Customer Support Analyst - Software and Hardware

Randstad Digital

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Lake City, Florida, USA

Contract

job summary: \ Scope of Services Responsible for software and hardware support. Provides technical advice, guidance and informal training to customers using hardware and software programs. Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. Performs root cause analysis and develops checklists for typical problems. Recommends procedures and controls for problem prevent
Posted 14 days ago | Updated 1 hour ago

IT Customer Support Analyst

KBR

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North Charleston, South Carolina, USA

Full-time

Title: IT Customer Support Analyst KBR - Delivering Solutions, Changing the World. KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives. In everything we do, we are guided by our ONE KBR Values: We Value Our People - We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has
Posted 9 days ago | Updated 14 hours ago

Associate IT Customer Support Analyst

KBR

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Houston, Texas, USA

Full-time

Title: Associate IT Customer Support Analyst KBR - Delivering Solutions, Changing the World. KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives. In everything we do, we are guided by our ONE KBR Values: We Value Our People - We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where eve
Posted 9 days ago | Updated 14 hours ago

Customer Service Analyst/Technical Support (On-site in Orlando, FL or Columbia, MD Locations)

Oracle Corporation

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Orlando, Florida, USA

Full-time

Job Description This is an on-site position in either Orlando, FL or Columbia, MD office. Are you a creative person who loves a challenge? Solve the complex puzzles you've been dreaming of as our Customer Service Analyst. If you have a passion for innovation in tech, we want you on our team! Thrive in this crucial role! Oracle is a technology leader that's changing how the world does business. We're looking for an experienced and self-motivated person. We appreciate you taking the time to revi
Posted 4 days ago | Updated 7 hours ago

"Service Desk" OR "Customer Support"

Smksoft

•

Washington, District of Columbia, USA

Full-time, Third Party

Job Title : Service Desk Work Authorisation: EAD Hybrid: Local to DC Metro Area/Winchester ,VA Location: Winchester, VA and Pensacola, FL Hiring 3 Shift: Hybrid 10+ days a month. We do not have set shifts currently, and we would like a flexible candidate to any hours/days. Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we str
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Posted 5 hours ago | Updated 5 hours ago

Assistant Customer Support

Gainwell Technologies LLC

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Austin, Texas, USA

Full-time

Summary Your role in our mission Essential Job Functions Answers telephones and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.Records call on account history record with results of the inquiry; initiates required confirmation.Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision. Basic Qualifications High schoo
Posted 2 hours ago

Assistant Customer Support

Gainwell Technologies LLC

•

Dallas, Texas, USA

Full-time

Summary Your role in our mission Essential Job Functions Answers telephones and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.Records call on account history record with results of the inquiry; initiates required confirmation.Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision. Basic Qualifications High schoo
Posted 2 hours ago

Assistant Customer Support

Gainwell Technologies LLC

•

Houston, Texas, USA

Full-time

Summary Your role in our mission Essential Job Functions Answers telephones and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.Records call on account history record with results of the inquiry; initiates required confirmation.Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision. Basic Qualifications High schoo
Posted 2 hours ago

Customer Support Data Analytics Manager

U.S. Tech Solutions Inc.

•

Mountain View, California, USA

Contract

Job Description: We solve customer issues and cater to the needs of the Product teams. From overseeing agent readiness to running operations and providing key customer & product insights, we do it all.Responsibilities: Facilitate customer support reporting including exporting and manipulating data from dashboards to create recurring and ad hoc reports.Redesign customer support reporting dashboards.Find trends in customer support metrics to identify spikes or drivers behind metric movement month
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Posted 18 days ago

Assistant Customer Support (Remote in USA)

Gainwell Technologies LLC

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Remote or Dallas, Texas, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Assistant Customer Support (Remote in USA) at Gainwell, you can contribute your skills as we harness the power of technol
Posted 2 hours ago

Assistant Customer Support (Remote in USA)

Gainwell Technologies LLC

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Remote or Austin, Texas, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Assistant Customer Support (Remote in USA) at Gainwell, you can contribute your skills as we harness the power of technol
Posted 2 hours ago

Assistant Customer Support (Remote in USA)

Gainwell Technologies LLC

•

Remote or Houston, Texas, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Assistant Customer Support (Remote in USA) at Gainwell, you can contribute your skills as we harness the power of technol
Posted 2 hours ago

IT Customer Support

Apex Systems

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San Antonio, Texas, USA

Full-time

Job#: 2033135 Job Description: Apex Systems is looking for multiple IT Customer Support Consultants to support one of our largest clients. Minimum QualificationsMust be willing to work 8am-5pm CSTMust be able and willing to sit onsite in San Antonio, TXMinimum 6 months experience support/troubleshooting Microsoft Windows 10Minimum 6 months experience support/troubleshooting Microsoft O365Minimum 6 months experience providing customer serviceProven ability to work independently and as a team mem
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Posted 3 days ago | Updated 11 hours ago

Transmission Customer Support

Roberts Communications Network, LLC

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Las Vegas, Nevada, USA

Full-time

Transmission Customer Support This position reports to the Transmission Operations Manager. Responsibilities Perform bookings for customers needing satellite space segments for occasional use transmissionsInvestigate and resolve satellite reception issues through verbal diagnostics with customer. Create tickets for any equipment failure to facilitate shipping requests, track progress made and close out when issue has been resolved.Perform quality assurance checks on scheduled broadcast events.Re
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Posted 44 days ago | Updated 12 days ago

IT Customer Support Team Lead

Mastech Digital

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Minot, North Dakota, USA

Contract

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking an IT Customer Support Team Lead for our client in the Consulting domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately. Duration: 6+ Months Contract Location: Minot, ND Role: IT Customer Support Team
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Posted 47 days ago | Updated 4 hours ago

Cloud Operations and Customer Support Engineer, Junior

General Dynamics Information Technology

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Arnold, Missouri, USA

Full-time

Deliver simple solutions to complex problems as a Cloud Operations and Customer Support Engineer, Jr. at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours. At GDIT, people are our differentiator. As a Cloud Operations and Customer Support Engineer, Jr. you will help ensure today is safe and tomorrow is smarter. Our work de
Posted 6 days ago | Updated 3 hours ago

Remote Customer Support for Japanese Audience (Part-time Contract)

Perplexity AI

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Remote or San Francisco, California, USA

Full-time

We are seeking a part-time Customer Support Assistant to join our growing team. The ideal candidate will be fluent in both Japanese and English and located in Europe or North America. As we expand our support team, we are looking for someone with previous experience who can help us provide exceptional service to our users. This is a part-time 3-month contract paying $40 per hour. Responsibilities: Handle customer inquiries in both Japanese and English, including creating tickets for support sc
Posted 17 days ago | Updated 7 hours ago

Call Center Customer Support Agent - Healthcare - Remote US

Gainwell Technologies LLC

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Remote or Denver, Colorado, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Call Center Customer Support Agent - Healthcare - Remote US at Gainwell, you can contribute your skills as we harness the
Posted 2 hours ago