Customer service Jobs in Austin, TX

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Senior Technical Business Analyst || Remote

Apetan Consulting

New Jersey, USA

Part-time, Third Party, Contract

Role - Technical Business Analyst Remote role Duration - 12+ months OVERVIEW/SUMMARY Supports development and implementation of solutions to improve processes for Contact Center agents and tools. Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams. Develop a deep understanding of customer and employee personas, workflow, difficulties, and processes to garner

Software Engineer

Thomson Reuters U.S. Inc.

Remote or Eagan, Minnesota, USA

Full-time

Job Description Thomson Reuters is seeking a Software Engineer to join our team. This individual will develop software application modules using disciplined software development processes in order to fix problems and to communicate changes effectively. About the Role As a Software Engineer, you will: Analyzes customer problems of moderate complexityAssesses scope of impactMitigates customer impact of issues and recommends and executes work aroundsIdentifies options for problem resolution and i

Senior Power Platform Developer

Raas Infotek LLC

Remote

Contract

Senior Power Platform Developer Remote12+ monthsPower Platform Certifications are a huge plus! Project Overview Seeking an experienced Power Platform Developer to design and build a comprehensive customer service portal using Power Pages and Power BI.This role will deliver a self-service platform that enables customers to complete product registrations, setup subscriptions, reorder products, track compliance status across different levels of the organization.Key Responsibilities Technical Dev

DICOM/HL7 Implementation Engineer - Order Generation

Strategic Systems Inc

Remote

Contract

The Implementation Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing DICOM/HL7 applications, with daily interaction with external customers, Development, QA, Support staff The Implementation engineer will define technical interface specifications and workflows based on the requirements of both customers and vendors, determine solution needs, install and troubl

Application Administrator

Apex Systems

Austin, Texas, USA

Full-time

Job#: 2077483 Job Description: Job Title: Application Administrator (Remote) The Role: As a Software Administrator, you will be part of a world-class team that operates in excellence, delivering mission-critical solutions that redefine what's possible in AI, cloud and enterprise data center needs. Your work will directly impact the future of technology and the sustainable growth of the Internet. What You'll Do: Administration of the Enterprise Applications and services. Drive next-level innova

QA Manager

Apex Systems

Austin, Texas, USA

Full-time

Job#: 2071187 Job Description: Role: Lead QA Engineer Location: 4x/week onsite in Austin, TX (78735) Salary: 150k + up to 15% BonBenefits Full Time (Direct Hire) About the Role We are seeking a seasoned Test Engineering Manager to lead and grow our test engineering function within the Data Engineering team. This role is critical to ensuring the quality and integrity of our data platforms, pipelines, and products. The ideal candidate is not only an experienced leader but also a hands-on engin

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Salesforce Administrator

Smartlink

Remote

Full-time

Location: Remote (must be willing to work EST hours)About Smartlink Smartlink is dedicated to empowering those who are competitive and aim for the win. The company's core values Creating Customer Fanatics, Innovate and Create, One Team, We Are All In, and Safety Leads to Success serves as a guide to our teams and sets the expectations for every member. These values are the cornerstone that brings us together, consistently reminding us of our mission and guiding all our efforts. We are unabashedl

Senior Desktop Support Analyst

Dimensional Fund Advisors LP

Austin, Texas, USA

Full-time

Notes to applicants: Dimensional sees great value from collaborating in our offices and appreciates the benefits of flexibility. Most roles fit our office-first hybrid approach: We are together on our campuses Tuesdays, Wednesdays, and Thursdays and have the choice to work in the office or remotely, depending on what is best for that work day, on Mondays and Fridays. This approach maximizes in-person collaboration and interaction while simultaneously providing flexibility and applies to most rol

IT Business Analyst (Search Enablement)

Apex Systems

Austin, Texas, USA

Full-time

Job#: 2076084 Job Description: Hybrid in Austin, TX (78735) Direct Hire Position Summary: Are you passionate about sales enablement and optimizing the tools and processes that drive revenue growth? We are currently looking for an experienced business system analyst with project management skills to join our dynamic hard-working team in Global Sales and Marketing IT. The Sales Enablement Business Analyst/Business Process Expert, alongside the System Architect, serves as a crucial link between

Service Desk Analyst (Weekend/Night Shift)

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Associate BI Developer

Kforce Technology Staffing

Remote or St. Louis, Missouri, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an Associate BI Developer in Saint Louis, MO. Responsibilities: * Participate in requirement-gathering sessions with business sponsors * Participate in the creation of project documentation * Develop and maintain low complexity ad hoc and recurring business intelligence reporting solutions through all stages of the software development lifecycle, using a variety of reporting tools and techniques * Use and support products that contain interm

Field/Deployment Technician

TEKsystems c/o Allegis Group

Austin, Texas, USA

Full-time

Job Title: Deployment Technician Location: Austin, TX (with travel up to 50 miles) Pay Rate: $20-$21/hr Contract Length: 3-4 months (expected to end by early December) Start Date: August 11, 2025 Openings: 4-6 Technicians Work Type: On-site, field-based Position Summary: We are hiring multiple Deployment Technicians to support two major IT initiatives across healthcare facilities in the Austin area. This is a hands-on, field-based role ideal for candidates who enjoy technical work and local tr

IT Business Analyst (Lead Management)

Apex Systems

Austin, Texas, USA

Full-time

Job#: 2075632 Job Description: Apex is currently searching for a Lead Management Analyst for a large semiconductor company in the Austin, TX area. This role has flexibility to be considered as a full time hire or a contract to hire set up. It is a hybrid role with 3 days onsite each week, 2 days remote: Monday - Friday 8-5. Top Skills Required Domain knowledge - demand, generation, lead management. Must have exposure to sales/marketing environment. Salesforce experience is required. Project Mana

Associate, Customer Care

Xoriant Corporation

Remote

Contract

Job Title: Associate, Customer Care Duration: 3+ months contract Location: Remote, USA Overview: Embark on a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Customer Care Senior Associate. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you ll find fulfillment in embracing challenges that allow your exceptional

Field Applications Senior Engineer

Flextronics

Remote or Middle River, Maryland, USA

Full-time

Job Posting Start Date 07-11-2025 Job Posting End Date Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Field Applications Senior Engineer (West Virginia Remote) Reporting to the Director, Field Applications the Field Applications Senior Engineer (West Virginia Remote) is responsible for providing service and support at customer sites located throughout their assigned territory. What a typical day looks like: Provide

Field Applications Engineer

Flextronics

Remote or Middle River, Maryland, USA

Full-time

Job Posting Start Date 07-16-2025 Job Posting End Date 09-29-2025 Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Field Service Technician - Remote (Arizona area). Reporting to the Director, Field Applications the Field Service Technician- Remote (Arizona area) is responsible for providing service and support at customer sites located throughout their assigned territory. What a typical day looks like: Provide instal

Desktop Services Help Desk Representative I

ConsultNet, LLC

Remote or Atlanta, Georgia, USA

Full-time

Desktop Services Help Desk Representative I 12-month contract to hire Remote in Atlanta, GA until office space is secured; then hybrid (onsite Tues-Thurs) Pay Range: $20.00 - $25.00per hr. We are looking for a Desktop Services Help Desk Representative who applies the understanding and knowledge of information systems products and services to assist internal users. This role follows an 11:00 AM - 8:00 PM EST shift. In addition, you'll be part of a rotating schedule to cover Saturday mornings (