Genesys Cloud Technology Architect Jobs in Arizona

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Project Manager with Genesys & Datawarehouse

AmmaluIT

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Remote

Contract, Third Party

Project Manager with Genesys and Data Warehouse Remote 12+ Months Long Term Contract Data ware housing exp is a must. Genesys cloud. 60%- 70% business. 40% technical. Capable of running a project. Required qualifications: Strong cross-functional communication skills, both business and IT Technical project management and ownership Change control and testing management Enterprise data warehouse experience Business operational and historical reporting Preferred qualifications: Contact center exper
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Posted 19 hours ago

Sr IT Principal Architect - AI Solutions

Maximus, Inc.

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Remote

Full-time

Description & Requirements As an Sr. IT Principal Architect, AI Solutions, you'll serve as the strategic technical lead and right-hand to the Customer Experience/Conversational AI Product Owner, driving the architectural vision for scalable, repeatable customer experience solutions. You'll lead product and capability design, ensure alignment with organizational priorities, communicate technical roadmaps to stakeholders, and architect enterprise-grade solutions that transform customer experiences
Posted 5 hours ago

Sr IT Principal Architect - AI Solutions

Maximus, Inc.

•

Remote

Full-time

Description & Requirements As an Sr. IT Principal Architect, AI Solutions, you'll serve as the strategic technical lead and right-hand to the Customer Experience/Conversational AI Product Owner, driving the architectural vision for scalable, repeatable customer experience solutions. You'll lead product and capability design, ensure alignment with organizational priorities, communicate technical roadmaps to stakeholders, and architect enterprise-grade solutions that transform customer experiences
Posted 5 hours ago

CRM Lead - Oracle Service Cloud (OSC)

TechDigital Corporation

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Remote

Third Party, Contract

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud c
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Posted 23 days ago | Updated 23 days ago

Contact Center Data and AI Architect - W2 (no c2c) - hybrid 3 days in North Phoenix - Posted by Tauqeer

Global Force USA

•

Phoenix, Arizona, USA

Contract

Required Skills: IVR Solution Architecture Ideally someone who has done implementations with Genesys Job Description Contact Center Solution / Technology Architecture with Hands on experience. Proficient in Contact center : On-premises and CcaaS Candidate must have Deep knowledge of call flows, IVR, skill-based routing, omnichannel servicing, and customer journey orchestration. Assess the current Contact center architecture and design a migration roadmap to a CCaaS platform. Solution architectur
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Posted 16 hours ago

Staff IT Analyst III - Senior IT Systems Analyst, Contact Center Technology & Operations

Western Alliance Bank

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Phoenix, Arizona, USA

Full-time

Job Title: Staff IT Analyst - Senior IT Systems Analyst, Contact Center Technology & Operations Location: Block 23 What you'll do: We are seeking a highly skilled and experienced Senior IT Systems Analyst with a strong background in Contact Center operations to join our Contact Center Transformation Program. The ideal candidate will work closely with the product owner and business stakeholders to create a charter, vision, backlog, epics, features, and more. This individual will coordinate and
Posted 22 days ago | Updated moments ago

Google Cloud Platform Cloud Architect - Dallas, TX OR Remote

Prodapt North America

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Remote

Contract

Prodapt has a singular focus on the Connectedness vertical. We partner with the leading creators of our hyper-connected world. Prodapt s customers range from telecom operators, digital / multi-service providers (D/MSPs), technology and digital platform companies in the business of connectedness. Prodapt s customers today help more than a billion people, and five billion devices stay connected. Employing over 6000+ people, Prodapt has offices in North America, Europe, Latam, India, and Africa. We
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Posted 60+ days ago | Updated 29 days ago

Senior Principal RF Design Electrical Engineer

RTX Corporation

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Tucson, Arizona, USA

Full-time

Date Posted: 2025-06-09 Country: United States of America Location: AZ852: RMS AP Bldg M02 1151 East Hermans Road Building M02, Tucson, AZ, 85756 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date.Security Clearance: DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and
Posted 16 days ago | Updated moments ago

Principal RF Design Electrical Engineer

RTX Corporation

•

Tucson, Arizona, USA

Full-time

Date Posted: 2025-06-10 Country: United States of America Location: AZ852: RMS AP Bldg M02 1151 East Hermans Road Building M02, Tucson, AZ, 85756 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date.Security Clearance: DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and
Posted 17 days ago | Updated moments ago

Lead Java Developer

Agile

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Remote or Atlanta, Georgia, USA

Full-time

Location: Hybrid Remote in Atlanta or 100% Remote must be in the United States and willing to work Eastern business hours Employment Type: Permanent / Direct Hire / Full-time Salary: Up to $140K (depending on experience) + bonus Work Authorization: Due to client requirements, only candidates who do not require sponsorship now or in the future will be considered. Benefits: Unlimited PTOFull healthcare coverage for employees + family (medical, dental, vision, life, and supplemental insurances)Shor
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Posted 12 hours ago

Application Development Senior Advisors- Hybrid

Cigna

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Remote or Morris Plains, New Jersey, USA

Full-time

The job profile for this position is Application Development Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Act as the principal designer for our complex Interactive Voice Response (IVR) software application system and subsystems.Identify application development solutions, design new and modified programs and features, code new and modified programs, and document, test, implement, and provide on-going support for the applicat
Posted 60+ days ago | Updated moments ago

Director of Data Architecture and Engineering

Seneca Resources, LLC

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Remote

Full-time

Established non-profit with a mission to create a fair and just marketplace for all, focusing on Safety, Sustainability, Financial Fairness, and Digital Rights. The organization is on a multi-year journey to transform how we use Data and AI more strategically. As Director of Data Architecture and Engineering, you will be responsible for defining data architectural standards; building reliable, scalable, and maintainable data systems; and overseeing the delivery of data solutions that power cust
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Posted 8 days ago

Contact Center Data / AI Architect (OnPrem / CCaaS) (450751)

Vaco by Highspring

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Phoenix, Arizona, USA

Contract

Contact Center Data / AI Architect | AI Strategy / OnPrem & CCaaS | 450751 DETAILS Location: Desert Ridge, AZ 85050 (onsite 3-days per week) Position Type: 6M C2H Hourly / Salary: flexible based on experience JOB SUMMARY Vaco Technology is currently seeking a Contact Center Data / AI Architect | AI Strategy / OnPrem & CCaaS for a 6M C2H opportunity, located in Desert Ridge, AZ (onsite 3-days per week). The Contact Center Data / AI Architect will join a team that advances cloud infrastructure, a
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Posted 7 days ago | Updated 7 days ago

IT Manager II - Unified Communications

Western Alliance Bank

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Phoenix, Arizona, USA

Full-time

Job Title: IT Manager II - Unified Communications Location: Block 23 What you'll do: The IT Manager II - Unified Communications is responsible for overseeing the engineering, configuration, and maintenance of critical telecom systems that impact business operations. This role involves leading a team of engineers, proactively communicating solutions to telecom-related issues, and identifying emerging technologies to improve the overall health of the company's telecom network. The IT manager wil
Posted 35 days ago | Updated moments ago

Global Director, Technology Operations and Transformation

Mitchell Martin, Inc.

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Remote or Carlsbad, California, USA

Full-time, Contract

Title: Global Director, Technology Operations and TransformationLocation: Remote US Employment Type: Full TimeCompensation: Pay Range: $175000K-$250000KDescription: Serve as the operational partner to the CTO, ensuring strategic vision is executed effectively. Enhance organizational performance by aligning people, processes, and priorities. Embed operational discipline and performance metrics to ensure progress. Lead technology transformation initiatives across various systems and teams. Promote
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Posted 15 days ago | Updated 7 hours ago

Senior High Performance Computing Engineer

Amgen Inc

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Remote

Full-time

Career Category Information Systems Job Description Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of pat
Posted 15 days ago | Updated moments ago

Senior GCP Platform Engineer (449836)

Vaco by Highspring

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Remote

Contract

Senior GCP Platform Engineer | 449836 DETAILS Location: 100% Remote Position Type: 6M C2H Hourly / Salary: to $145K JOB SUMMARY Vaco Technology is currently seeing a Senior GCP Platform Engineer for a 6M C2H opportunity that is 100% remote-based. The Senior GCP Platform Engineer must possess a strong understanding of Cloud-based Platforms, including GCP, AWS, and Azure, with specialization in GCP. The GCP Platform Engineer must possess extensive hands-on expertise in CloudDeployment Manager, Co
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Posted 17 days ago

Senior Director, Enterprise Architect

Arabella Advisors

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Remote or Washington, District of Columbia, USA

Full-time

We are seeking a seasoned enterprise architect with deep expertise in cloud technologies (Microsoft Azure), enterprise system integration, and data warehouse development, with a focus on Microsoft and Salesforce technologies. The ideal candidate will excel in designing and overseeing scalable architecture solutions while managing integrations across the firm's diverse platforms. Essential Responsibilities Design, develop, and maintain the firm s enterprise architecture, ensuring comprehensive in
Posted 10 days ago | Updated 10 days ago

Oracle Cloud Onboarding/Recruiting Lead

Accenture LLP

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Remote or Irving, Texas, USA

Full-time

We Are: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Over 700,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more
Posted 25 days ago | Updated moments ago

Mail Room Processor

NTT DATA

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Scottsdale, Arizona, USA

Full-time

Mail Room ProcessorLocation: Scottsdale, AZ -OnsitePay Rate: $18.55 per hourStart Date: 7/21/2025Shift: Sat and Sunday 5:00am-3:00pmA few weekdays required as well.Employment Type: Long Term Contract /Not a Direct Hire The job scope is working with the corporate mailroom performing Digital printing on large production class printers.Folding & inserting them into various envelopes on large class inserter machines and perform other mail room functions throughout the day in a fast-paced environme
Posted 1 day ago | Updated 1 hour ago