Genesys Cloud Technology Architect Jobs in Chicago, IL

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Business Systems Analyst - Contact Center Technology

AVA Consulting

Remote

Contract

AVA Consulting is seeking a Business Systems Analyst - Contact Center Technology Location: Remote U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Job Description: We are looking for a seasoned Business Systems Analyst with deep experience in contact center technology, especially Genesys Cloud, and a strong track record of supporting or implementing back-office routing frameworks. In this role, you ll serve as a key partner t

Infrastructure Architect || Northbrook, IL (Hybrid)

Isoftech Inc

Northbrook, Illinois, USA

Contract

Infrastructure Architect Northbrook, IL (Hybrid) W2/1099 Only The position is for an Infrastructure Architect to spearhead the modernization of a legacy Oracle ATG ecommerce platform into a cloud-native architecture using Azure, Spring Boot microservices, and Next.js-based micro frontends. This includes owning infrastructure strategy, implementing secure and scalable systems, and enabling cloud-native operations across the platform lifecycle. Key Responsibilities< data-start="635" data-end="666"

Cloud Solution Architect 4 (Data Eco-System)

V-Soft Consulting Group, Inc

Remote

Contract

Cloud Solution Architect 4 (Data Eco-System) (100% Remote) Primary Location: 100% Remote V-Soft Consulting is currently hiring for a Cloud Solution Architect 4 (Data Eco-System) (100% Remote) for our premier client. WHAT YOULL NEED: Technical Requirements and Certifications AWS Certified Solution Architect Professional and at least one AWS Specialty certification are preferred qualifications for executing tasks on this role. Education and Experience Hands on solution development on AWS cloud

Staff Test Architect - Cloud Data Platform (Remote)

Becton Dickinson & Company

Remote or San Diego, California, USA

Full-time

Job Description Summary Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human e

Genesys Developer // REMOTE

Key Business Solutions, Inc.

Remote

Contract, Third Party

Genesys Developer Remote in Sacramento, CA 12 months Need local to CA Seeking a Genesys Developer to join their team. As a Genesys Developer, you will be part of the Unified Communication and Collaboration team supporting innovative solutions. The ideal candidate will have strong analytical skills, excellent problem-solving abilities, and effective communication skills which will align successfully in the organization. What's the Job: Develop and implement IVR interaction flows using Genesys Arc

Platform Architect - Hybrid Cloud/AWS/GenAI

Takeda pharmaceutical

Remote or Cambridge, Massachusetts, USA

Full-time

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description OBJECTIVES/PURPOSE As a Cloud Platform Architect working on the Foundational Technology Platform, you will: Be recognized within IT a

Java Technical Architect (W2, Hybrid Chicagoland)

TEKsystems c/o Allegis Group

Wood Dale, Illinois, USA

Contract

Top Skills' Details Technical Architect (Java). W2 contract. Hybrid Chicagoland Responsible for technical delivery; assigning stories & tasks; leading architecture and design; working closely with development team and engineers. Tech Stack: Java, Springboot, Microservices, developing API, Restful Design Patterns, React/Angular is a plus; NoSQL and relational database experience needed Will be building this later in the cloud AWS Pay and Benefits The pay range for this position is $60.00 - $65.9

Contact Center Project Manager

Visionary Innovative Technology Solutions

Remote

Full-time

Role: Contact Centre Operational advisor with Genesys Location: Canada (100% Remote) Duration: Full-Time Job Overview: We seek a results-oriented leader with extensive experience in call center operations and technology implementation. This role will focus on optimizing call center performance through the strategic use of technology to streamline operations and customer experience and provide a higher level of visibility to the business, ensuring that financial and customer experience objectives

SRE/ DevOps and Systems Engineer/ Trading

Motion Recruitment Partners, LLC

Chicago, Illinois, USA

Full-time

Exciting job opportunity for a Site Reliability Engineer to join an established engineering team with a local trading firm in Chicago. This full-time position offers the opportunity to work with a financial technology company that specializes in high-performance trading platforms, contributing to automation and DevOps success while building internal applications and tools to improve efficiency and system monitoring for their continuous delivery pipeline. This is an exceptional opportunity for a

IBM CP4D Data Platform Architect

Accenture LLP

Remote or Chicago, Illinois, USA

Full-time

Who we are: We are Accenture, a global professional services company and a leading partner to the world's major cloud providers, including AWS, Azure, and Google. Our longstanding involvement with cloud technology (we have 34,000 completed cloud projects under our belt) was emphasized recently when we consolidated our multiple cloud teams into a single business practice called Accenture Cloud First. As part of our Data & AI group, you will lead technological innovation for our clients through

Manager Application Engineering (multiple openings) - IHM

DISCOVER

Riverwoods, Illinois, USA

Full-time

Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future

Senior Manager of Software Engineering - Java, Spring Boot

JPMorgan Chase & Co.

Chicago, Illinois, USA

Full-time

Job Description When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact. You were made for this. As a Senior Manager of Software Engineering at JPMorgan Chase within the Consumer & Community Banking group, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in yo

Senior Cyber Security Engineer II (Customer Engagement Technology)

Walgreens

Deerfield, Illinois, USA

Full-time

Job Description Job Summary Protect Customer Engagement Technology (CET) organization's systems, networks, and data from cyber threats that include but not limited to Contact Center Platforms, Genesys, IVRs, Chat VA, 2 Way SMS, CPM, Salesforce and other as needed. Responsible for building, designing, documenting, implementing, maintenance and managing complex security solutions, as well as conducting threat assessments, vulnerability analyses, and incident response. Staying up to date on the l

CRM Lead - Oracle Service Cloud (OSC)

TechDigital Corporation

Remote

Third Party, Contract

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud c

Linux Engineer/ Trading

Motion Recruitment Partners, LLC

Chicago, Illinois, USA

Full-time

Exciting job opportunity for a Linux Engineer in Chicago's competitive trading technology sector. You will directly impact high-performance trading systems, while working for a leading financial technology firm specializing in proprietary, latency-sensitive trading platforms that demand technical excellence and operational precision. This is a rare opportunity to work at the intersection of finance and cutting-edge technology where microseconds matter! They are seeking a talented Linux engineer

Google Cloud Platform Cloud Architect - Dallas, TX OR Remote

Prodapt North America

Remote

Contract

Prodapt has a singular focus on the Connectedness vertical. We partner with the leading creators of our hyper-connected world. Prodapt s customers range from telecom operators, digital / multi-service providers (D/MSPs), technology and digital platform companies in the business of connectedness. Prodapt s customers today help more than a billion people, and five billion devices stay connected. Employing over 6000+ people, Prodapt has offices in North America, Europe, Latam, India, and Africa. We

Product Engineering Manager - 321453

Grainger

Lake Forest, Illinois, USA

Full-time

Work Location Type: Hybrid About Grainger: W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two busines

Application Engineer (multiple openings) - IHM

DISCOVER

Riverwoods, Illinois, USA

Full-time

Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future

Oracle Utilities Functional Designer/Developer - Billing & Payments

Accenture LLP

Chicago, Illinois, USA

Full-time

We Are Accenture's Oracle practice, and we make the new happen now. Every day, we imagine the future and bring it to life using design thinking, agile development methodologies, and new smart tech like IoT, automation, and AI. We even built our own platform, myConcerto, that mixes the best parts of Accenture and Oracle to help companies come into their own as digital leaders. Ready to find genius answers to seriously hard business challenges and work with some of the best? Come join a team that

Oracle Utilities Functional Lead

Accenture LLP

Chicago, Illinois, USA

Full-time

We are: Accenture's Oracle practice, and we make the new happen now. Every day, we imagine the future and bring it to life using design thinking, agile development methodologies, and new smart tech like IoT, automation, and AI. We even built our own platform, myConcerto, that mixes the best parts of Accenture and Oracle to help companies come into their own as digital leaders. Ready to find genius answers to seriously hard business challenges and work with some of the best? Come join a team tha