Genesys Engineer Jobs in Roundrock, TX

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QA Analyst III/Test Engineer with Genesys Exp.

AVA Consulting

•

Austin, Texas, USA

Contract

AVA Consulting is seeking a QA Analyst / Test Engineer Location: Austin, TX and San Jose, CA - Hybrid U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Description: We are seeking a highly skilled Test Engineer. The Test Engineer will work closely with the development team to identify test cases and develop automated test scripts to ensure that software products meet the highest standards of quality. The ideal candidate will be
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Posted 9 days ago | Updated 2 days ago

Genesys Cloud Engineer

Beacon Hill Staffing Group

•

Remote

Full-time

As a Senior Genesys Engineer, you will lead the design, configuration, development, implementation, and support of Genesys technologies. You will serve as the technical point of contact for all cloud services consumed by the team and collaborate with other IT resources, internal business stakeholders, external clients, and vendors. Essential Duties and Responsibilities: Lead engineer for Genesys implementation and upgrade projects, working closely with Field & Support Engineering. Design, confi
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Posted 6 days ago | Updated 1 hour ago

Genesys Developer

Avanciers LLC

•

Austin, Texas, USA

Full-time

Title: Genesys Developer Location: Austin, TX Duration: Full time / COntract Responsibilities: Requirements Analysis: Engage with clients to gather and analyze their business requirements related to call routing, queue management, and resource optimization. Translate client requirements into technical specifications and design solutions using Genesys routing software. Solution Design and Configuration: Develop routing strategies, skills-based routing rules, and queue configurations to optimize
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Posted 12 days ago

QA Engineer

CA-One Tech Cloud Inc.

•

Austin, Texas, USA

Contract

Role: QA Engineer Located in Austin, TX - In person interview Mandatory Requirements 7 years of programming experience in QA Automation both developing test plans and automations Must have Genesys exp Proficiency in Python or JavaScript or Java Proficiency in at least one popular open source Test Automation framework to create Test suites, reporting and bug filing Passion to do both hands on testing and automation Experience in automating tests across non homogeneous environments (e.g. few 3rd p
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Posted 2 days ago

Genesys Consultant

ApTask

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Austin, Texas, USA

Contract

Position Title: Genesys Consultant Job Location: Austin, TX (Onsite) Job Type: FTE or Contract JOB DESCRIPTION: As a Consultant for Genesys eService Solution, you will be responsible for providing expert consultation, implementation, and support services to clients utilizing Genesys eService solutions. You will play a crucial role in understanding client requirements, designing tailored solutions, and ensuring successful deployment and integration of Genesys eService technologies to optimize cus
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Posted 26 days ago

Genesys Tester/ Analyst

Rsm Technology Solutions Inc

•

Austin, Texas, USA

Contract, Third Party

Role: Genesys Tester - QA Analyst Location: Austin, TX - ONSITE Key Skills: Prior Genesys experience (more important than QA requirement ) Automation experience - any tool specifically Genesys (Cyara)Call Center ExpGenesys experience (must have)Working with an offshore team Hands-on automation Genesys experience Genesys Cloud Implementation the project is to move everything to the Cloud Will be a point of contact for the Offshore and Engineering team QA will be the main POC for the Genesys comp
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Posted 1 day ago | Updated 1 day ago

Genesys Routing Solution

TechIntelli Solutions Inc

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Austin, Texas, USA

Full-time

Position: Genesys Routing Solution Location: Austin, TX (Day 1 Onsite) (Hybrid) Duration: Fulltime Job Description: Required skills: Genesys 8.x,Genesys, python, Cloud (IaaS) As a Consultant for Genesys Routing Solution, you will be responsible for providing expertise in designing, implementing, and optimizing routing solutions using Genesys software. Your primary focus will be on understanding client requirements, configuring routing strategies, and ensuring efficient call handling across vario
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Posted 23 days ago | Updated 2 days ago

Technical Analyst - Speech & Text Analytics

AVA Consulting

•

Remote or Austin, Texas, USA

Contract

AVA Consulting is seeking a Developer (Specialty) II/ Speech & Text Analytics Location: Austin, TX (Preferred) and Remote U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Description: Job Description and Responsibilities: Gather and define requirements/solutions for Speech & Text Analytics solutionsInteract with stakeholders to facilitate collaboration between the business, and technical teams to define and deliver solutions.P
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Posted 18 days ago | Updated 2 days ago

Genesys 8.x, Genesys, Cloud (Iaas), Rabbit MQ

Cloudious LLC

•

Austin, Texas, USA

Third Party, Contract

Genesys 8.x, Genesys, Cloud (Iaas), Rabbit MQ Location: Austin, TX; Sunnyvale, CA Skills required: Genesys 8.x, Genesys, Cloud (Iaas), Rabbit MQ Having a good experience on Genesys 8.x components (Framework, SIP, GVP) Troubshooting issues withing Genesys On Premises environment including SIP and Network SBC knowledge will be added advantage Design, Implementation and support of Genesys Cloud solutions, including the migration of Genesys On-Premises to cloud CICD knowledge Experience in building
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Posted 60+ days ago | Updated 21 hours ago

Composer Routing Developer - POS546 - 113573

Pinnacle Group

•

Austin, Texas, USA

Full-time

Need a composer routing/platform developer having good analytical and development skillset with flexibility to learn and adopt to anything new. Skill Sets Niche Skill Experience Preference Genesys Core and Voice No 2-5 years Is Required Genesys No 2-5 years Is Required Genesys Composer Routing/platform developer No 2-5 years Is Required Genesys Digital No 2-5 years Is Required Pay Range: $65/hr - $80/hr The specific compensation for this position will be determined by a number of factors, includ
Posted 8 days ago | Updated 17 hours ago

Genesys Developer-Onsite to start then Remote

Siaraa Technologies

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Remote or Austin, Texas, USA

Third Party, Contract

Location- Austin, TX -Onsite to start then Remote JD: Should have 10+ years of experience in Design, develop and deploy IVR based on business requirements. Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developed. Hands-on experiencing developing IVR leveraging Genesys Cloud CX Architect tool. Genesys IVR Developers on Cloud platform along with hands on Java API knowledge and development exposu
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Posted 52 days ago | Updated 2 days ago

Genesys Developer

UpStream Global Services

•

Austin, Texas, USA

Full-time, Part-time, Contract, Third Party

Job Description Genesys Routing composer developer ORS Implementation Will be constantly utilizing your experience in Genesys eServices and Genesys suites of products (Framework, eServices, Routing, Reporting, Call Recording, WFM, etc.) throughout the entirety of this role. As the Genesys Developer, they will be writing new codes throughout the entire duration of the role. Will be working with Genesys on-premises contact center infrastructure and high viability. Will be working alongside a t
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Posted 11 days ago | Updated 1 hour ago

W2 role -QA Analyst

Judge Group, Inc.

•

Austin, Texas, USA

Full-time

Location: Austin, TX Salary: $30.00 USD Hourly - $45.00 USD Hourly Description: Our client is currently seeking a W2 role -QA Analyst We are seeking a skilled Test Engineer to join our dynamic team. As a Test Engineer, your primary responsibility will be to conduct thorough tests on our software systems to ensure proper functioning and optimal performance. You'll play a crucial role in ensuring that our software applications meet the highest quality standards. Responsibilities Review and an
Posted 1 day ago | Updated 5 hours ago

AppleCare Global Support Readiness Solution Architect

Apple, Inc.

•

Austin, Texas, USA

Full-time

Summary The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.Thinking different is not just a slogan it's what allows Apple to continually provide our customers with the best produc
Posted 1 day ago | Updated 5 hours ago

Genesys Developer

Epis Data Inc

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Remote

Contract

Hello, I hope you're doing great, We have a position Genesys Developer at Remote & Longterm, Job Title: Genesys Developer Location: Remote Duration : Longterm Job Description: Genesys Developer Design and developing Genesys Web Messaging/Chat Bot Solutions Design And Implement Genesys Digital Bot Solution Design ans Implement Workforce Management Candidate Details: Legal Full Name(FirstName, LastName) Email Phone(not google voice number) Visa Status: Current Location Expecting rate /Hour On W
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Posted 2 days ago | Updated 13 hours ago

Genesys developer

Epis Data Inc

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Remote

Contract

Genesys developer W2 or 1099 role Tampa, FL(remote) Design and develop Genesys we messaging Chat bot solution Design and implement Genesys digital bot solution Design and Implement workforce Management
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Posted 3 days ago | Updated 2 days ago

Genesys Cloud CX Developer

Tekfortune Inc.

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Remote

Full-time

Job Title:: Genesys Cloud CX Developer Location: Buffalo, NY Job Description: 1. 5 to 10+ years of Voice and Omnichannel experience required. Jira users. Agile experienced. Providing Business As Usual IVR call flow change support. New call flow build support. Mentoring/Coaching others team members. Elevated troubleshooting experience
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Posted 2 days ago

GENESYS Cloud Data Consultant

Sibitalent Corp

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Remote

Contract

Title: GENESYS Cloud Data Consultant Location: Concord, CA (Hybrid- 3 days onsite) Duration: Long Term Contract (Only W2 or Self-Corp) Job Description: Experience Level- 9+ Years Will be in snowflake. Snowflake is a must.SQL experience is nice to haveCall center dialer data.Experience with Genesys cloud / GenCloud MOST IMPORTANTExperience with tableau , power BI, and SSRS
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Posted 4 days ago | Updated 4 days ago

Genesys Systems Administrator

Innova Solutions, Inc

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Remote

Contract

Position type: Full-time -- Contract Location: FULLY REMOTE As a Systems Administrator, you will: This position plays a critical role in supporting and developing the migration of the existing Genesys i3 Dialer to the Genesys CX Cloud Platform. Contractors in this role will possess specific skill sets essential for ensuring a successful migration and providing ongoing support. Team Description: The candidate will collaborate with a team of approximately 20 members spread across four teams: Adm
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Posted 12 days ago

Genesys i3 Dialer Migration Specialist

Innova Solutions, Inc

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Remote

Contract

Position type: Full-time -- Contract Location: FULLY REMOTE As a Genesys i3 Dialer Migration Specialist, you will: The candidate will collaborate with a team of approximately 20 members spread across four teams: Admin Support, Dialer, DBA (Data), and Development Teams. This diverse team fosters a culture of collaboration, knowledge sharing, and continuous improvement. Responsibilities: Design and administer Genesys Cloud solutions, ensuring alignment with business requirements.Utilize Genesys A
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Posted 12 days ago