Genesys Infomart Analyst Jobs

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Genesys Architect

Sage IT Inc

•

Arkansas, USA

Full-time, Contract, Third Party

Genesys Lead Architect Charlotte, NC & Dallas, TX Onsite Contact Need someone who can do onsite from Day-One onsite for Hybrid. Thanks Abhinov Dara
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Posted 60+ days ago | Updated moments ago

Genesys Developer

Innova Solutions, Inc

•

Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately looking for a Genesys Developer. Position type: Full-time, Contract Duration: 12 months (with high possibilities of extension) Location: Charlotte, NC / Plano, TX (Hybrid 3 days onsite 2 days remote) As a Genesys Developer, you will: Position Summary/Job description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware compone
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Posted 60+ days ago | Updated 4 hours ago

Genesys Consultant :: Phoenix AZ

Sage IT Inc

•

Phoenix, Arizona, USA

Contract, Third Party

Genesys Developer Phoenix, AZ Long Term Contract JD: Candidate must have Deep knowledge of call flows, IVR, skill-based routing, omnichannel servicing, and customer journey orchestration. Candidate must be able to : Assess the current Genesys architecture (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and design a migration roadmap to a CCaaS platform. Evaluate and recommend which components of Genesys should be migrated, retired, or replaced. knowledge of Routing Logic & WFM Analyze exi
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Posted 8 days ago | Updated moments ago

Genesys Developer (Remote)

Prohires

•

Remote

Contract, Third Party

Job Title: Genesys Developer Location: Remote Duration: 12 Months Contract Interview Mode: Phone and Teams Job Summary Troubleshooting issues and providing phone support to the agentsEngage with customers as needed to understand business challenges and define technology-driven solutions that improve customer engagement and agent efficiency.If needed, assist with current project design and architect AI-powered contact center solutions, integrating technologies such as Conversational AI, Agent As
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Posted 2 hours ago

Genesys Developer

Sage IT Inc

•

New Jersey, USA

Full-time, Third Party, Contract

Role: Genesys Developer Newark, NJ/Dallas, TX/Charlotte, NC Contract Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect. Thorough understanding of Genesys Framework, Integration with internal and external components. Deli
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Posted 60+ days ago | Updated moments ago

Genesys Cloud CX Developer

Robert Half

•

Des Moines, Iowa, USA

Full-time

Description Genesys Cloud CX Developer Location: Hybrid - Des Moines, IA (2 days/week onsite) Type: Full-Time, Direct Hire Position Overview: We are seeking an experienced Genesys Cloud CX Developer with a strong focus on Terraform, CI/CD pipelines, and backend development to join a growing and financially stable organization. This role offers a unique opportunity to work on cutting-edge customer experience solutions in a collaborative environment. Relocation assistance and sponsorship for el
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Posted 1 day ago | Updated 5 hours ago

Genesys - Web Automation Engineer

ACL Digital

•

Austin, Texas, USA

Full-time

Job Description: Genesys Web Automation Location: Austin TX Experience: 5+ years Responsibilities: Develop, maintain, and execute automated test scripts using Playwright and or Python to ensure the quality and functionality of web applications. Integrate automated testing into CI/CD pipelines to streamline the deployment process. Conduct code reviews and provide feedback to team members to ensure best practices in test automation. Provide training and support to team members on automation t
Posted 60+ days ago | Updated 8 hours ago

Genesys Cloud CX Developer -PERM FTE

Robert Half

•

Des Moines, Iowa, USA

Full-time

Description GENESYS CLOUD CX DEVELOPER - IMMEDIATE HIRE!! HYBRID - Des Moines Iowa Based POSITION ** 2 DAYS / WEEK in the OFFICE WILL PAY RELOCATION ASSISTANCE - 10% SALARY AWESOME FINANCIALLY STABLE COMPANY ! DIRECT HIRE / Permanent Hire / FTE - FOR THE RIGHT LONG-TERM CANDIDATE, Sponsorship can be provided! UP TO $135K + 10% + BONUSI MMEDIATE BENEFITS/ PROFIT SHARING 401K + RELOCATION ASSISTANCE. Our financially strong & Stable, and GROWING client is looking to hire a Genesys Cloud C
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Posted 15 days ago | Updated 5 hours ago

IT Business Analyst-CCaaS Cloud-Genesys CX

Maximus, Inc.

•

Remote

Full-time

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste
Posted 6 days ago | Updated 3 hours ago

Genesys Engineer - V

Judge Group, Inc.

•

Bridgewater, New Jersey, USA

Contract

Location: Bridgewater, NJ Salary: Negotiable Description: Our client is currently seeking a Genesys Engineer - V Location: The preference is to have the contractor near Cary or Ashburn but the vast majority of my engineers are all over the country so keeping an open mind on location. Working Model: Hybrid- If near Cary or Ashburn, 2 days per week, other than that we have not had any direction Duration: 08/15/2024 to 08/14/2025 Description: Title: Genesys Engineer Position Responsibilit
Posted 60+ days ago | Updated 5 hours ago

Salesforce Developer (Genesys)

Lincoln Softtech LLC

•

Remote

Contract

Salesforce Developer (Genesys)Rolling Meadows IL(Remote)6+ Months 5+ years of IT experience5+ years as a Salesforce developer in an enterprise-level environment (1500+ users)5+ years of working knowledge of Visualforce, Apex Code, Force.com.2+ years of development experience with Aura Components / Lightning Web componentsSystem integration (REST API), including unit test code, and code validation against unit tests.Solid understanding of web technologies, such as HTTP, JavaScript, HTML, CSS.3+ y
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Posted 1 hour ago

Salesforce Developer (Genesys)

AspireIT Solutions

•

Rolling Meadows, Illinois, USA

Contract

Salesforce Developer (Genesys) Overview: We're seeking an experienced Salesforce Developer to design, build, and support solutions on the Salesforce platform for AJG. You'll work closely with admins, users, and global teams to deliver high-quality business solutions. Key Responsibilities: Develop, test, and maintain custom Salesforce solutions (Apex, Visualforce, LWC) Collaborate with admins and project teams on requirements and design Provide technical leadership and enforce coding best pract
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Posted 1 hour ago | Updated moments ago

Senior Genesys Cloud CX3 Engineer

Atinfo Technology Inc

•

Livonia, Michigan, USA

Contract

ONLY FOR LOCAL TO MI CANDIDATES. NO C2C ALLOWED. NO SPONSORSHIP AVAIABLE. CTH ROLE. We are seeking a highly skilled and versatile Senior Genesys Cloud CX3 Engineer to lead the design, integration, and optimization of our enterprise contact center solutions. This role requires deep expertise in Genesys Cloud CX3, with strong working knowledge of Cisco voice infrastructure, Verint Workforce Optimization, Microsoft Teams, and Power BI for reporting and analytics. The ideal candidate will play a ke
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Posted 3 days ago | Updated 3 hours ago

Genesys Cloud Architecture Consultant

Sureminds Solutions

•

Raritan, New Jersey, USA

Third Party, Contract

Please share Profiles at Hi, Urgent need, Max Rate - $51/hr on C2C Job Title: Genesys Cloud Architecture Location: Raritan, New Jersey Mode : Contract (6+ Months) Years of Experience 8+ Years in Genesys Contact Center T Level T2 Soft Skills requirements Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: Google Cloud Platform (Mandatory) ITIL Foundation (P
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Posted 34 days ago | Updated 17 days ago