Genesys Infomart Analyst Jobs

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Genesys Architect

Sage IT Inc

•

Arkansas, USA

Full-time, Contract, Third Party

Genesys Lead Architect Charlotte, NC & Dallas, TX Onsite Contact Need someone who can do onsite from Day-One onsite for Hybrid. Thanks Abhinov Dara
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Posted 24 days ago | Updated moments ago

Genesys Cloud Engineer

INSPYR Solutions

•

Miramar, Florida, USA

Contract

Title: Genesys Cloud Engineer Location: Miramar, FL (M-TH on-site, F remote) Compensation: $65-72/hour Duration: 6 month contract to hire Work Requirements: , Holders or Authorized to Work in the U.S.Genesys Cloud EngineerKey Responsibilities: Build and configure call flows, IVRs, queues, and agent routing rules Implement omnichannel capabilities (voice, chat, email, SMS) Configure and test integrations w/ external systems (CRM, WFM, etc.) Support voice quality, SIP trunking, SBC, BYOC Implement
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Posted 14 days ago | Updated moments ago

Genesys Cloud lead

Accuro Group

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North Carolina, USA

Contract, Third Party

Hi, Hope you are doing well, I am reaching out to you on an exciting job opportunity with one of our clients. Role name: Genesys Cloud lead Location : CAREY, NC/remote Contract Keywords: Genesys Cloud Role Description: leveraging technologies like NLU & STT over XBS USA & XBS Canada Voice channel via VCA(voiced VCA availability should be 24x7). Making sure it covers Supplies-related self-help content and Request for Service (TSR status) to voice channel. Insert Natural Language Understanding
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Posted 17 days ago | Updated 5 hours ago

Direct Client:: W2 Contract:: Need Genesys Configuration Specialist with Genesys Cloud CX Certifications:: 100% Remote

Synergy Technologies, LLC

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Remote

Contract

W2 contract to Fulltime position No sponsorship required Role: Genesys Configuration Specialist Location: 100% Remote Job Summary We are seeking a skilled Genesys Configuration Specialist responsible for the setup, configuration, and maintenance of Genesys Cloud solutions. The ideal candidate will have a strong background in Genesys Cloud administration, focusing on system configuration, integration, and support within contact center environments. Qualifications Previous GuideWell contractors
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Posted 60+ days ago | Updated 1 day ago

Practice Leader - Genesys with Sales

Accuro Group

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North Carolina, USA

Full-time

Practice Leader - Genesys with Sales Location: US ( Remote) Key job responsibilities Practice Development: Lead the development and refinement of program management methodologies, frameworks, and standards. Continuously assess industry trends, emerging practices, and organizational needs to enhance and evolve the program management practice. Methodology Implementation: Develop and implement standardized program management methodologies, tools, and templates. Provide guidance and support to proj
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Posted 41 days ago | Updated 5 hours ago

Genesys Cloud Engineer - 241598

Medix IT Staffing Solutions

•

Remote

Full-time

Job Title: Sr. Genesys Cloud Engineer - 241598 Work Location: Fully Remote in the US - EST Hours Position Type: Direct Hire Compensation: $120,000 - $130,000 / year + benefits ABOUT OUR CLIENT / ABOUT THIS ROLE Our client is a Healthcare System with 11 operational hospitals and more than 250 provider locations throughout the Southeastern United States. They are replacing their Enterprise Telephony Platform with Genesys Cloud CX. This role will be partnering with both internal teams, and with t
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Posted 16 days ago | Updated 1 hour ago

Senior SW Support Engineer in Genesys - Remote

UnitedHealth Group

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Remote or Bernards, New Jersey, USA

Full-time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us adv
Posted 12 days ago | Updated 1 hour ago

Genesys - Web Automation Engineer

ACL Digital

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Austin, Texas, USA

Full-time

Job Description: Genesys Web Automation Location: Austin TX Experience: 5+ years Responsibilities: Develop, maintain, and execute automated test scripts using Playwright and or Python to ensure the quality and functionality of web applications. Integrate automated testing into CI/CD pipelines to streamline the deployment process. Conduct code reviews and provide feedback to team members to ensure best practices in test automation. Provide training and support to team members on automation t
Posted 60+ days ago | Updated 1 hour ago

Genesys Cloud Developer

ACL Digital

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Remote or Austin, Texas, USA

Full-time

Title: Genesys Cloud Developer Location: Austin / Remote Senior Genesys Cloud Developer with about 3 year's experience and have an overall development experience of over 7 years. He/She should be familiar with Genesys Cloud Architect and has worked on multiple migration. If they have experience with Genesys Engage that would be a plus too. Experience with Java/JavaScript, Eclipse SDK & XML (SCXML/VXML) a definite asset
Posted 60+ days ago | Updated 1 hour ago

Senior Genesys Engineer

Judge Group, Inc.

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Chicago, Illinois, USA

Full-time

Location: Chicago, IL Salary: $120,000.00 USD Annually - $140,000.00 USD Annually Description: Our client is currently seeking a Senior Genesys Engineer Job Summary We are seeking a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and maintaining our contact center solutions to enhance customer and employee engagement and
Posted 23 days ago | Updated 9 hours ago

Software Engineer II - Genesys Cloud Omnichannel Support/Developer

M&T BANK CORPORATION

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Remote or Buffalo, New York, USA

Full-time

The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on a H-1B or F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension. This role follows a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for onsite and in person collaboration the other three days. Extensive experience with Genesys Cloud CX is required for this role. Overv
Posted 60+ days ago | Updated 1 hour ago

Genesys Engineer - V

Judge Group, Inc.

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Bridgewater, New Jersey, USA

Full-time

Location: Bridgewater, NJ Salary: Negotiable Description: Our client is currently seeking a Genesys Engineer - V Location: The preference is to have the contractor near Cary or Ashburn but the vast majority of my engineers are all over the country so keeping an open mind on location. Working Model: Hybrid- If near Cary or Ashburn, 2 days per week, other than that we have not had any direction Duration: 08/15/2024 to 08/14/2025 Description: Title: Genesys Engineer Position Responsibilit
Posted 60+ days ago | Updated 9 hours ago

Genesys Configuration Specialist

OpTech

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Remote

Contract

OpTech is seeking for strong Genesys Configuration Specialist for one of their direct Clients. This is fully remote role (within US). Need to work in EST. Duration - 5 months contract. Pay Rate - $56/hour on W2. NO C2C ALLOWED Required Work Experience: 3+ years related work experience, Professional experience with technical design and coding in the IT industry Proficiency in developing and configuring Genesys Cloud connectors, APIs, and middleware solutions. Experience with system integration, i
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Posted 2 hours ago

CRM Lead With Oracle Service Cloud & Genesys

CA-One Tech Cloud Inc.

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Remote

Contract, Third Party

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud co
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Posted 2 days ago