Genesys Jobs in New York

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IVR/Genesys Developer

Infojini

Newark, New Jersey, USA

Full-time

Role: IVR/Genesys Developer Location - Newark, NJ 3 Days On-Site/Hybrid Role Type: Full Time Only(Cant sponsor visa for this role) Responsibilities - Design and development of Genesys pure engage Genesys cloud-based IVR Call flow, routing application development Experience in various contact center platforms and Java-based applications Engage in the end-to-end requirement gathering process with the client for design sign-off. Design and develop IVR flows in Genesys Cloud Architect. Develop arc

Genesys Cloud Developer/Engineer

SSI People

Remote

Contract

Potential for Contract Extension: Yes **This position is contract with the right to hire if a need becomes available. Manager will only look at candidates that are open to converting to a full time PNC employee. PNC will not sponsor work visas if the decision is made to hire the contingent worker. Initiatives/Projects: Genesys Cloud is PNC s CCaaS solution (Care Center as a Service). It is a vendor product which built on AWS and integrated into multiple PNC owned applications such as EDGE (sales

Genesys Cloud Developer

SSI People

Remote

Contract

Job description: Must Have Technical Skills: Genesys Cloud Demonstrated Leadership Skills - experience driving decision making and providing thought leadership and direction Flex Skills/Nice to Have: JIRA Familiarity with Java, reading or writing code.

Genesys Cloud Developer

DVI Technologies, Inc.

Remote

Contract

Greetings, Hope you are doing well! Kindly go through below JD and let share your updated resume if you are interested. Role- Genesys Cloud Developer Location- Remote JD Roles and Responsibilities: (Genesys Cloud Developer)1. Responsible for development, configuration, and implementation of Genesys Cloud IVR call flows (including skills & queues), email flows, routing rules, data tables and API interactions.2. Will work in tandem with the full Agile crew to understand requirements, document stor

Genesys Cloud Engineer - REMOTE work

System One

Remote or Phoenix, Arizona, USA

Full-time

For immediate consideration, please connect with me on LinkedIn at and then email your resume, work authorization status, current location, availability, and compensation expectations directly to - make sure to include the exact job title and job location in your email message. REMOTE WORK ( Eastern Time Zone business hours ) Genesys Cloud Engineer - Design, develop, configure, and implement Genesys Cloud Interactive Voice Response (IVR) call flows including skills configuration, queue mana

Genesys Cloud Engineer - REMOTE work

System One

Remote or Dallas, Texas, USA

Full-time

For immediate consideration, please connect with me on LinkedIn at and then email your resume, work authorization status, current location, availability, and compensation expectations directly to - make sure to include the exact job title and job location in your email message. REMOTE WORK ( Eastern Time Zone business hours ) Genesys Cloud Engineer - Design, develop, configure, and implement Genesys Cloud Interactive Voice Response (IVR) call flows including skills configuration, queue mana

SR GENESYS CLOUD DEVELOPER

Pyramid Consulting Group, Inc

Remote

Contract

Develop and implement GENESYS CLOUD IVR CALL FLOWS Pyramid Consulting Group Inc has a banking client with an immediate need for an experienced SR GENESYS CLOUD DEVELOPER with the following background and skills: Genesys Cloud Demonstrated Leadership Skills - experience driving decision making and providing thought leadership and direction Flex Skills/Nice to Have: JIRA Familiarity with Java, reading or writing code. Industry background: Open to diverse industry background. Roles and Responsibil

Genesys Composer Developer

Accuro Group

Delaware, USA

Third Party, Contract

Title: Genesys Composer Developer Location: Chicago, IL Duration: Long term Key Responsibilities: Design, develop, and deploy applications using Genesys Composer, ensuring they meet business requirements and adhere to best practices. Work on integrating Genesys Composer with other systems and platforms, ensuring seamless data flow and functionality. Customize existing applications to improve user experience and operational performance. Conduct thorough testing of applications to ensure hig

QA Testers - DynamoDB / SQL / Genesys Cloud / JavaScript

Zeektek

Remote

Contract

We have 2 positions open for a 6-month contract to hire for QA Testers with a background in DynamoDB, SQL, Genesys Cloud (IVR or Dialer), and JavaScript. Experience with AWS Connect. Required Skills: Strong Testing Skills Experience with test data submission requests, preparing and smoke testing dataExperience validating test data using postman/Soap UIExperience with identifying test cases from requirementsExperience with Test Strategy and planning, defining test scenarios and test cases, dev

Developer

Lincoln IT

New York, New York, USA

Full-time

Job DescriptionJob DescriptionWe are looking for a skilled Developer with 2+ years of experience. Skills & Experience Knowledge in ETL processes, SSIS, C#, api knowledgePython, Javascript, .Net, Exprience designing server/client side application using REST API, reverse engineering applicationsExcellent verbal, written, and technical documentation skillsProcesses requests from internal ticketing systems.Ability to work independently on routine duties and take the initiative in learning and unders

Telecommunications Engineer - Genesys Pure Cloud

Regions Financial Corporation

Remote or Hoover, Alabama, USA

Full-time

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. At Regions, the Telecommunications Engineer develops, implements, and maintains the configuration and pr

Genesys Cloud Development and Support

Computer Enterprises, Inc.

Remote

Contract

Genesys Cloud SME 100% Remote CEI is looking for a Genesys Cloud SME, someone with both development and support experience. The role is 3+ months and can be 100% remote. Extensions are likely, if not a contract to hire. The contract is a W2 contract so no 3rd party resumes can be considered. Responsible for development, configuration, and implementation of Genesys Cloud IVR call flows (including skills & queues), email flows, routing rules, data tables and API interactions. Will work in tandem w

Senior Databricks Engineer

MY NETWORK EXPERT

Denville Township, New Jersey, USA

Contract

Senior Databricks Engineer Client: ADP Rate to the candidate is 70/hr. W2 Person has to come in Hybrid to Parsippany, NJ, 3 times a week, first day onsite. 2 rounds of iv, can be both virtual, ivs will probably happen after thanksgiving Needs: Senior level AWS DATABRICKS PYTHON PYSPARK Nice to Haves: IVR Genesys Sales force Job Description What are the Day to Day Responsibilities? Utilizing databricks as the primary data warehouse will be hands on building data pipeline using databricks medalli

Technical Analyst (Genesys Cloud CX ) - 100% Remote

Prism, Inc.

Remote

Full-time

This position is 100% remote anywhere in the U.S. PRISM seeks a Technical Analyst. As such, you will analyze and troubleshoot technical issues related to our Genesys Cloud CX contact center platform. You will work closely with our technical support team and engineering department to identify and resolve problems, ensuring our contact center infrastructure's optimal performance and reliability. Responsibilities: Issue Analysis:Investigate and diagnose technical issues reported by customers or int

Technical Lead - NICE CXone Implementation

Capgemini America, Inc.

New York, New York, USA

Full-time

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what s possible. Join us and help the world s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Lead technical resources for NICE CXone implementations, ensuring smooth deploy

Senior Systems Engineer

SAIC

Newark, New Jersey, USA

Full-time

Job ID: Location: NEWARK, NJ, US Date Posted: 2024-11-18 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is currently looking for a Systems Engineer to support our Aircraft Launch and Recovery Equipment (ALRE) team located in Lakehurst, NJ. The System Engineer would be responsible for creating sol

Technical and Business Account Specialist

EDCi

Remote or Appleton, Wisconsin, USA

Full-time

Job DescriptionJob DescriptionTechnical and Business Account SpecialistLocation: Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout North America. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft, our customers receive the highest quality of product and service the industry has to offer. The Client Consultant will serve as a key component on EDCi s Customer Ca

Genesys Engage

Net2Source Inc.

Remote

Contract

Net 2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants. Role: Genesys Engage Location: Remote Hire Type:

Senior Software Engineer, Community Support Platform - IVR/Voice

Airbnb

Remote

Full-time

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Community Support Platform (CSP) team is responsible for the world-class technology, architecture,

Workday Integration Lead

Blue Star Partners LLC

Remote or Columbus, Ohio, USA

Full-time

Job DescriptionJob DescriptionJob Title: Workday Integration Lead Location: Remote (with occasional travel to Columbus, OH and Merrillville, IN, approximately once a month) Period: 01/01/2025 12/31/2025 Hours/Week: 40 hours Rate: $80 - $90/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Services: The Workday Integration Lead will be responsible for overseeing and driving the integration of various HR, payroll, and operational systems with the Workday platform. This