Genesys Jobs in New York

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IVR Chatbot Developer (Genesys)

MDMS Recruiting

•

Remote or Newark, New Jersey, USA

Contract

IVR Chatbot Developer (Genesys) Location: Newark, NJ or Remote Duration: 12 Months + Requirements: Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutions using Genesys Cloud CX Architect.Thorough understanding of Genesys Framework, Integration with internal and e
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Posted 31 days ago | Updated 2 days ago

CRM Lead With Oracle Service Cloud & Genesys

CA-One Tech Cloud Inc.

•

Remote

Third Party, Contract

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud co
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Posted 6 days ago

Genesys PureCloud Developer

Hecta Data LLC DBA Vilwaa

•

Remote

Contract, Third Party

Title: Genesys PureCloud Developer Location: Remote Roles and Responsibilities: The Genesys PureCloud Developer should: Configure and manage Virtual Network in Genesys PureCloud, establish our core services in the VNET, enable Genesys PureCloud to serve as a part of networkDevelop scripts to automate the deployment of resource stacks and associated configurationsUtilize native Genesys PureCloud services to meet the firm technology and resiliency requirementsDrive Identity and access and configur
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Posted 1 day ago | Updated 23 hours ago

Genesys & Oracle Cloud developer

Digital Minds Technologies Inc.

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Remote

Contract

Job Title: Genesys & Oracle Cloud developer Location: Remote Duration: Long term contract Job Description: Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems.This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments.Job expectation : Lead ons
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Posted 5 days ago | Updated 3 days ago

Genesys & Oracle Cloud developer

Cloudious

•

Remote or US

Third Party, Contract

Job title: Genesys & Oracle Cloud developer Location: Remote Rate: $70/hr on C2C Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives i
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Posted 5 days ago | Updated 1 day ago

Genesys Cloud lead

Accuro Group

•

North Carolina, USA

Contract, Third Party

Hi, Hope you are doing well, I am reaching out to you on an exciting job opportunity with one of our clients. Role name: Genesys Cloud lead Location : CAREY, NC/remote Contract Keywords: Genesys Cloud Role Description: leveraging technologies like NLU & STT over XBS USA & XBS Canada Voice channel via VCA(voiced VCA availability should be 24x7). Making sure it covers Supplies-related self-help content and Request for Service (TSR status) to voice channel. Insert Natural Language Understanding
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Posted 13 days ago | Updated 2 days ago

Practice Leader - Genesys with Sales

Accuro Group

•

North Carolina, USA

Full-time

Practice Leader - Genesys with Sales Location: US ( Remote) Key job responsibilities Practice Development: Lead the development and refinement of program management methodologies, frameworks, and standards. Continuously assess industry trends, emerging practices, and organizational needs to enhance and evolve the program management practice. Methodology Implementation: Develop and implement standardized program management methodologies, tools, and templates. Provide guidance and support to proj
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Posted 37 days ago | Updated 2 days ago

Senior SW Support Engineer in Genesys - Remote

UnitedHealth Group

•

Remote or Bernards, New Jersey, USA

Full-time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us adv
Posted 8 days ago | Updated 1 hour ago

Genesys Cloud Center SME

Talent Groups

•

Remote

Third Party, Contract

Key Roles and Responsibilities Respond to NSD Incident tickets physically and in the system with accurate, timely and thorough updates pertaining to Genesys Cloud CC.Respond to High Priority outages to include Circuit outages with carriers by opening up tickets with carriers until resolved.Collaborate with other Tier IIs and Tier Engineers to reach successful and timely resolution for all customer issues.Conduct a warm handoff of unresolved issues or activities in progress at shift changes.Proa
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Posted 10 days ago

Genesys & Oracle Cloud Developer

Digitive LLC

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Remote

Contract, Third Party

Role: Genesys & Oracle Cloud developer Location: Remote Experience: 10+ Years Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives involvi
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Posted 5 days ago

Genesys Cloud Engineer - 241598

Medix IT Staffing Solutions

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Remote

Full-time

Job Title: Sr. Genesys Cloud Engineer - 241598 Work Location: Fully Remote in the US - EST Hours Position Type: Direct Hire Compensation: $120,000 - $130,000 / year + benefits ABOUT OUR CLIENT / ABOUT THIS ROLE Our client is a Healthcare System with 11 operational hospitals and more than 250 provider locations throughout the Southeastern United States. They are replacing their Enterprise Telephony Platform with Genesys Cloud CX. This role will be partnering with both internal teams, and with t
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Posted 12 days ago | Updated 2 hours ago

Genesys & Oracle Cloud Developer

Infojini

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US

Contract, Third Party

Job title: Genesys & Oracle Cloud developer Location: Remote-USA Type: Contract C2C/W2 Experience: 12+ Years Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description: Jo
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Posted 5 days ago | Updated 1 day ago

IVR Chatbot Developer

Hired by Matrix, Inc.

•

Newark, New Jersey, USA

Contract

At-a-Glance: Are you ready to build your career by joining a global financial company. If so, our client is hiring a IVR Chatbot Developer.Position Type: Contract Hybrid (Hybrid - Newark)Required: Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Ge
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Posted 45 days ago | Updated moments ago

Genesys Cloud Developer

ACL Digital

•

Remote or Austin, Texas, USA

Full-time

Title: Genesys Cloud Developer Location: Austin / Remote Senior Genesys Cloud Developer with about 3 year's experience and have an overall development experience of over 7 years. He/She should be familiar with Genesys Cloud Architect and has worked on multiple migration. If they have experience with Genesys Engage that would be a plus too. Experience with Java/JavaScript, Eclipse SDK & XML (SCXML/VXML) a definite asset
Posted 60+ days ago | Updated 1 hour ago

Genesys Cloud CX Developer/Architect

Ventures Unlimited

•

Remote

Full-time

Job Title: Genesys Cloud CX Developer/Architect Location: Remote / Cary, NC Type: Full Time Position Job Description: Relevant Experience (in Yrs): 4+ years Minimum 3 years of experience in contact center related technologies and experience in Genesys Cloud CXExperience in working on different contact center technologies as below will be an added advantage:o IVR, Bots, Routing, CTI, Agent Desktop, Dialers, Live Chat, WFM o Migration to Genesys cloud contact center o Genesys API's and integrat
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Posted 32 days ago | Updated 11 days ago

Senior Telecom Genesys Engineer

IT Associates, Inc.

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Remote

Full-time

Sr Telecom Genesys Engineer DIRECT HIRE ROLE100% REMOTEThere are multiple roles - Java, Sr Java and Lead Java DeveloperStart Date - 2nd June ( after Background check and drug test )My client is the world s largest provider of mental health servicesJob Summary My client seeks a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and
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Posted 10 days ago

CRM Lead with Oracle Service Cloud and integration with Genesys Cloud CX

CA-One Tech Cloud Inc.

•

Remote

Contract, Third Party

Role: CRM LEAD Location : Remote Duration: Long Term Job Description : Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expe
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Posted 10 days ago | Updated 10 days ago

Voice Cloud Engineer

TEKsystems c/o Allegis Group

•

New York, New York, USA

Full-time

Top Skills Details 1) The should have 3-5 years + as UC engineers in the Cisco CUCM and call center space. 2+ years of writing code in common programming languages to support of enterprise call center applications 2) 2- 3 yrs Experience integrating Genesys-Pure-Cloud with different CRM Applications. 3) 3-5+ years exp. with ACD, Building complex Call flows etc. as well as Network route switch background. experience Description eOne of our larger clients is looking to add a voice engineer to the
Posted 2 days ago | Updated 10 hours ago

Software Engineer II - Genesys Cloud Omnichannel Support/Developer

M&T BANK CORPORATION

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Remote or Buffalo, New York, USA

Full-time

The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on a H-1B or F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension. This role follows a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for onsite and in person collaboration the other three days. Extensive experience with Genesys Cloud CX is required for this role. Overv
Posted 60+ days ago | Updated 1 hour ago

Senior RTC/SIP Engineer - Jersey City, NJ (Hybrid)- 12-18 months

Suncap Technology

•

Jersey City, New Jersey, USA

Contract

Job Title: Senior RTC/SIP Engineer Location: Jersey City, NJ Hybrid (3x per week onsite) Duration: 12-18 months Position Type: Contract (W2 only) Overview: We are seeking a highly skilled Senior RTC/SIP Engineer to join our client's Access Team Client (Session Border Controller) Team. The successful candidate will work with cutting-edge enterprise voice technologies, integrating and interfacing platforms like Skype, Teams, and WebEx with Client hardware. The team uses Ribbon as the Client plat
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Posted 60+ days ago | Updated 10 hours ago