Help desk Jobs in Washington, DC

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Helpdesk Technician - Tier V - TS/SCI w. Polygraph

General Dynamics

Elkridge, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Help Desk Support, Troubleshooting Certifications: None Experience: 8 + years of related experience ship Required: Yes Job Description: *Position is currently located in Elkridge, MD and will relocate to another site in the National Capit

Help Desk Manager

Leidos

Ashburn, Virginia, USA

Full-time

The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems Program Directorate (PSPD) within Customs and Border Protection (CBP). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing trav

Cloud Help Desk Engineer

Accenture LLP

Annapolis, Maryland, USA

Full-time

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative

OCTO - Helpdesk/ Customer Support Entry

Rizeup Technology Training LLC

Washington, District of Columbia, USA

Full-time

The Office of the Chief Technology Officer is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Please view the roles and responsibilities below: Hours - 9:30 AM - 6:00 PM Customer Support Entry Roles and Responsibilities i. Answer calls in a dynamic IT operations environment, supporting multiple agencies ii. Provide desktop support for technical issu

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT me

Help Desk Technician - TS/SCI

General Dynamics Information Technology

Chantilly, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, Technical Support Certifications: Security CE + - Comptia CERT Experience: 1 + years of related experience ship Required: Yes Job Description: We are GDIT. The people supporting and securing some of

NCIS Help Desk Analyst Tier I | Secret clearance

General Dynamics

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT mea

Help Desk Technician - TS/SCI

General Dynamics

Chantilly, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, Technical Support Certifications: Security CE + - Comptia CERT Experience: 1 + years of related experience ship Required: Yes Job Description: We are GDIT. The people supporting and securing some of th

Help Desk Technician Level II

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Remote Support, Technical Support, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Technician II Transform technology into opportunity as a Help D

Help Desk Technician Level II

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Remote Support, Technical Support, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Technician II Transform technology into opportunity as a Help

EHR Helpdesk Analyst 1st Shift

HighCloud Solutions, Inc

Remote or Durham, North Carolina, USA

Full-time, Part-time, Third Party, Contract

Title EHR Helpdesk Analyst 1st Shift Location Research Triangle Park, NC (Remote) Duration 12 Months Interview Type Webcam Interview Only Job Type C2C,W2 Job Description The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st 7 AM 3:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR)

EHR Helpdesk Analyst 3rd Shift

HighCloud Solutions, Inc

Remote or Durham, North Carolina, USA

Full-time, Part-time, Third Party, Contract

Title EHR Helpdesk Analyst 3rd Shift Location Research Triangle Park, NC (Remote) Duration 12 Months Interview Type Webcam Interview Only Job Type C2C,W2 Job Description The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities 3rd 11 PM 7:30 AM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR)

Helpdesk / ServiceDesk Engineer

Alpha Net Consulting LLC

California, USA

Full-time, Third Party, Contract

Role: Helpdesk/ServiceDesk Engineer REMOTE ONLY Responsibilities: Provide technical support to users for moderately complex computer related technical problems. Communicate technical issues over the phone to a variety of customers. Answer service desk telephones Any ticketing tool experince is required Assists the customer in resolving technical problems by providing guidance regarding software and hardware problems. Resolve or refer highly complex technical problems as appropriate. Follow up w

EHR Helpdesk Analyst - REMOTE

Chandra Technologies, Inc.

Remote

Contract

Job Description: Crop to Crop resumes are accepted Candidate understand this is a third (3rd) shift position and the working requirements are 11 PM 7:30 AM which includes nights, weekends, and holidays. The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely

Healthcare/Clinical Helpdesk Analyst - REMOTE

Chandra Technologies, Inc.

Remote

Contract

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff

Corporate Help Desk Support

Kforce Technology Staffing

Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Corporate Help Desk Support who will work with Health insurance/Benefits, Payroll, Onboarding, Human Resources and Time Entry. This role requires strong communication skills (verbal/written/interpersonal). REQUIREMENTS: * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote w

SharePoint Help Desk Developer

Vertex Group

Remote

Contract

Role: SharePoint Help Desk Developer Location: Remote Contract to Hire 6 month Candidate must be in US for more than 3 years Description This role is a critical liaison between end users and the IT department, providing front-line support for SharePoint On-Premise, SharePoint Online, and broader Microsoft 365- related issues. The ideal candidate will possess strong technical troubleshooting abilities, excellent communication skills, and a collaborative mindset to ensure the seamless use of Micr

Help Desk Analyst - HDA 25-23383

Compu-Vision Consulting, Inc.

Remote

Contract, Third Party

Job Title: Help Desk AnalystLocation: RemoteContract Duration: 1 MonthHours: 40 hours per week Position Overview The Help Desk Analyst will provide technical support to citizens and end-users accessing a public-facing immunization records portal and internal immunization systems. This role includes resolving technical issues, assisting with onboarding and training, monitoring system functionality, and delivering high-quality customer service. The analyst will work closely with the system support

Epic EHR Helpdesk Analyst

Innosoul inc

Remote

Contract, Third Party

Job ID: NC-764888 Remote Epic/EHR Helpdesk Analyst (12+)with Cerner, Allscripts, EpicCare, Ambulatory, Security, Ambulatory, Inpatient, ASAP, HIPAA and HIM experience Location: RTP, NC (NCDHHS) Duration: 12 Months Interview Type: Webcam Interview Only Skills: Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. Required 2 Years Proficient with ServiceNow or other enterprise ticketing systems. Required 2 Years In-depth understanding of EHR platforms (e.g.,

EHR Helpdesk Analyst -1st Shift -2nd Shift -3rd Shift Lead -

Omega Solutions Inc

Remote

Third Party, Contract

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st 7 AM 3:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff