Help desk Jobs in Washington, DC

1 - 20 of 252 Jobs

Help DeskJob Title - Help Desk

QCI/Quandrant, Inc.Company Name - QCI/Quandrant, Inc.

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Washington, District of Columbia, USA

Full-time

IT Support Specialist Washington, DC / Chantilly, VA / Quantico, VA MUST: Active Top Secret clearance required Experienced in IT Support / Help Desk Tier I&II 2+ year of professional IT Support, Laptop, Mobile Device, Desktop Support, Deskside Support required 2+ years Remedy Ticketing 2+ years Active Directory 2+ years of Desktop, Desk Side Support, Troubleshooting Security+ CE (nice to have, not required) Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift

Mid-Level Help Desk Specialist Active TS w/ SCI eligibility (DC) U.S. Citizenship requiredJob Title - Mid-Level Help Desk Specialist Active TS w/ SCI eligibility (DC) U.S. Citizenship required

LTSCompany Name - LTS

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Washington, District of Columbia, USA

Full-time

LTS is seeking an experienced Mid-Level Help Desk to support the coordination with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls. The environment is dynamic, and client needs are often evolving; flexibility and forward-thinking views are important for success. This position is 100% on site, located in Washington, D.C. and is contingent upon the contract award. LTS provide

Helpdesk/ Customer Support EntryJob Title - Helpdesk/ Customer Support Entry

TriosysIT Inc.Company Name - TriosysIT Inc.

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Washington, District of Columbia, USA

Contract, Third Party

The Office of the Chief Technology Officer is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Please view the roles and responsibilities below: Hours - 9:30 AM - 6:00 PM Customer Support Entry Roles and Responsibilities i. Answer calls in a dynamic IT operations environment, supporting multiple agencies ii. Provide desktop support for technical issue

Help Desk Analyst IJob Title - Help Desk Analyst I

Robert HalfCompany Name - Robert Half

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Washington, District of Columbia, USA

Contract

Description We are looking for a skilled Help Desk Analyst I to provide technical assistance and support to end users in a dynamic IT environment. This is a contract position based in Washington, District of Columbia, where you will troubleshoot, resolve, and document issues across various platforms and devices. The ideal candidate will have a strong background in IT support and a proactive approach to problem-solving. Responsibilities: Respond promptly to user inquiries and technical issues, e

Help Desk Technician - SWINGS Shift - TS/SCI w. CI PolygraphJob Title - Help Desk Technician - SWINGS Shift - TS/SCI w. CI Polygraph

General DynamicsCompany Name - General Dynamics

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Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician Swings: 1400-2200 Transform technology into opportunity as a Help Desk Technicia

Help Desk- Hybrid Washington D.C.Job Title - Help Desk- Hybrid Washington D.C.

Motion Recruitment Partners, LLCCompany Name - Motion Recruitment Partners, LLC

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Arlington, Virginia, USA

Full-time

Help Desk As the Help Desk Technician, you'll be responsible for monitoring and updating IT support tickets for staff. This position requires a strong focus on customer service for staff, members, and clients. Strong presentation skills are a plus, as you may eventually lead IT orientations for new team members. The company is located in Washington D.C. and will be 3-4 days onsite a week. This is a contract-to-hire position. What You Will Be Doing: Provide expert support for Office 365 and Micr

Help Desk ManagerJob Title - Help Desk Manager

Data Intelligence LLC.Company Name - Data Intelligence LLC.

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Quantico, Virginia, USA

Full-time

DI is looking for a Help Desk Managerin Quantico, Virginia. This is an onsite position **This position is contingent upon award of contract** Job Responsibilities: The CODIS Help Desk provides CODIS software application support to the worldwide CODIS Community. The Help Desk is available to provide CODIS-related technical advice and troubleshooting to supported configurations. The CODIS Help Desk is also responsible for helping laboratories with general IT issues that may affect CODIS.Provide

Help Desk TechnicianJob Title - Help Desk Technician

NightwingCompany Name - Nightwing

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Remote or Arlington, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th

Help Desk Technician - TS/SCI W/ polyJob Title - Help Desk Technician - TS/SCI W/ poly

General DynamicsCompany Name - General Dynamics

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Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des

Sr. Helpdesk SpecialistJob Title - Sr. Helpdesk Specialist

LeidosCompany Name - Leidos

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Fort Belvoir, Virginia, USA

Full-time

Leidos is seeking an Tier 2 Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract in Fort Belvoir, VA. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. In this role, a successf

Help Desk AnalystJob Title - Help Desk Analyst

Accenture LLPCompany Name - Accenture LLP

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Annapolis, Maryland, USA

Full-time

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative

Help Desk Tier II (onsite)Job Title - Help Desk Tier II (onsite)

QCI/Quandrant, Inc.Company Name - QCI/Quandrant, Inc.

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Falls Church, Virginia, USA

Full-time

Help Desk Tier II (onsite) Falls Church, VA MUST: Active DoD Secret or Level 3 or higher Public Trust Experienced Help Desk Tier II 4+ years of professional experience working in a enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard MS Office software systems including MS Project, especially knowledgeable with Windows 10 environment Possess knowledge of workstation administration and management Experience with IT and Help Desk technologies, to include Remedy, H

Help Desk Team Lead - TS/SCI with PolygraphJob Title - Help Desk Team Lead - TS/SCI with Polygraph

General DynamicsCompany Name - General Dynamics

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McLean, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Microsoft Technologies, SLAs, VTC Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise

Help Desk Technician - TS/SCI w. CI PolygraphJob Title - Help Desk Technician - TS/SCI w. CI Polygraph

General DynamicsCompany Name - General Dynamics

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - Comptia Security+ Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk

Help Desk AnalystJob Title - Help Desk Analyst

BuddoBotCompany Name - BuddoBot

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Quantico, Virginia, USA

Full-time

JOB DESCRIPTION Position: Help Desk Analyst Position Summary: The Help Desk Analyst supports internal and external customers, addressing computer systems, software, and hardware issues. This role involves managing incidents, problems, and service requests, collaborating with users and IT teams for unclassified and classified equipment. The candidate will be required to provide help desk support via phone, web interface, email, and in-person interactions. Additionally, the Help Desk Analyst wi

Help Desk Team Lead - TS/SCI with PolygraphJob Title - Help Desk Team Lead - TS/SCI with Polygraph

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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McLean, Virginia, USA

Full-time

Help Desk Technician Mid-level - Active Top Secret RequiredJob Title - Help Desk Technician Mid-level - Active Top Secret Required

General DynamicsCompany Name - General Dynamics

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT su

Associate Help Desk Technician - All shifts available - Active Top Secret requiredJob Title - Associate Help Desk Technician - All shifts available - Active Top Secret required

General DynamicsCompany Name - General Dynamics

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk

Junior Help Desk Technician - All shifts available - Active Top Secret requiredJob Title - Junior Help Desk Technician - All shifts available - Active Top Secret required

General DynamicsCompany Name - General Dynamics

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk

NANA Shareholder Paid College Internship - IT Help Desk (NANA Shareholders Only)Job Title - NANA Shareholder Paid College Internship - IT Help Desk (NANA Shareholders Only)

Akima, LLCCompany Name - Akima, LLC

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Herndon, Virginia, USA

Full-time

Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality Level 1 services & support to all internal and external clients. Responsibilities Provide laptop and desktop PC support for on- and off-site users with equipment running Windows 10 operating systems and Office 365 applications.Answering phone requests and assisting users with requests for password resets or general questions.Creating h