Help Desk Analyst Jobs in Minneapolis, MN

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Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 46 days ago | Updated 17 hours ago

Help Desk Level 2

Ledgent Technology

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Lake Elmo, Minnesota, USA

Contract

Our client is seeking a Help Desk II professional to serve as second-level support for internal end users and customers requiring technical help and troubleshooting. This is a contract-to-hire position. There will be 2 weeks of training in Woodbury, then the role will be remote for 4-6 months before moving to hybrid (2-3 days per week) in Lake Elmo, MN. Target pay is $25/hr. Candidates must be local to the Minneapolis-St. Paul, MN metro area. Responsibilities: Manage escalated calls, emails, and
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Posted 7 days ago | Updated 1 hour ago

Help Desk- entry level

Genesis10

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Minnetonka, Minnesota, USA

Full-time

Genesis10 is seeking a Help Desk Consultant for a Contract-to-Hire position with our client in Minnetonka, MN. Job Description: Join this client's growing national support services team. The support team is in search of a client-facing support professional who will aid non-technical employees all over the United States. You will use a variety of technology tools and your information technology knowledge to assist in keeping teams productive and efficient. Key Responsibilities: Password resets, C
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Posted 8 hours ago

IAM Analyst

Akkodis

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Saint Paul, Minnesota, USA

Full-time

At Akkodis, we use our insight, knowledge, and global resources to make exceptional connections every day. With 60 branch offices located strategically throughout North America, we are positioned perfectly to deliver the industry's top talent to each of our clients. Clients choose Akkodis as their workforce partner to solve staffing challenges that range from locating hard-to-find niche talent to completing quick-fill demands. Akkodis is seeking a IAM Analyst/ Sr. Technology Services Analyst (A
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Posted 12 days ago | Updated 5 hours ago

Systems Engineer (XenApp)

TEKsystems c/o Allegis Group

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Woodbury, Minnesota, USA

Full-time

Description: *Installation and configuration of Virtual Apps and Desktops, ADC (NetScaler), storefront, Profile Management and windows server management* Experience of current resource: Upgraded entire Citrix Infrastructure (new ESXI hosts + going from XenApp\XenDesktop 6.1 to 7.15) Created project plan, implemented upgrades, tested, and cutover successfully. Designed new SCCM environment (now MECM) to assist helpdesk with Windows 7 to Windows 10 migration as well as being useful for new PC setu
Posted 4 days ago | Updated 5 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

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Hanover, Minnesota, USA

Full-time

Description: As a Help Desk Technical Support Specialist, on our IT team, you will be working directly with the internal client to deliver IT services and solutions. This role will require communication and interaction with multiple teams to ensure service levels are maintained. You will also troubleshoot issues and will provide a work around to problems to ensure that service is restored as soon as possible. You will work with a Team including both Phone and Software communications and tracking
Posted 4 days ago | Updated 5 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Hanover, Minnesota, USA

Full-time

Description: As a Help Desk Technical Support Specialist, on our IT team, you will be working directly with the internal client to deliver IT services and solutions. This role will require communication and interaction with multiple teams to ensure service levels are maintained. You will also troubleshoot issues and will provide a work around to problems to ensure that service is restored as soon as possible. You will work with a Team including both Phone and Software communications and tracking
Posted 4 days ago | Updated 5 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Hanover, Minnesota, USA

Full-time

Description: As a Help Desk Technical Support Specialist, on our IT team, you will be working directly with the internal client to deliver IT services and solutions. This role will require communication and interaction with multiple teams to ensure service levels are maintained. You will also troubleshoot issues and will provide a work around to problems to ensure that service is restored as soon as possible. You will work with a Team including both Phone and Software communications and tracking
Posted 5 days ago | Updated 5 hours ago

Sr System Eng

iQGateway

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Remote

Contract

DMV candidates only Minimum 10 years of overall experience required Project Management experience of at least 3 years required Technical PM role with Service readiness expertise Strong IT technical background required Preferred certifications: PMP, ITIL V3 Knowledge of help desk support processes Ability to interpret architectural designs and understanding of ITIL principles Familiarity with infrastructure and networking concepts Experience with application development preferred Ability to manag
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Posted 6 days ago | Updated 6 days ago

Systems Engineer

TEKsystems c/o Allegis Group

•

Woodbury, Minnesota, USA

Full-time

Top Skills' Details 1. Citrix - must be Subject Matter Expert as you will be the point of contact with XenApp servers, NetScaler, Virtual Desktops, Policies (should know how to do upgrades at a Sr. Level) 2. O365/Azure - they do not have servers yet but connections with 3rd parties and have a small presence. They are in the tail end of moving to O365 and will need assistance as the current resource has been the lead on the implementation. 3. Imaging - will be the go-to for setting up images for
Posted 4 days ago | Updated 5 hours ago

System Administrator

AIMIC Inc.

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Remote or Oregon City, Oregon, USA

Contract

Job Title: System Administrator Level 3 Client: State of Oregon Location: (Remote*) - (Onsite required monthly 2 times) 867 Hawthorne Ave SE, Salem, Oregon 97301 Pay Rate: $64/Hr. on W2, without benefits. Duration: 06 Months - (The length of this assignment is not to exceed 6 months) Work Schedule This position will have the opportunity for a hybrid (remote and in-office) work location schedule; in-office work will be predominately from Treasury s Salem office. The schedule will be approximatel
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Posted 12 hours ago

Oracle HCM Config Engineer (Technical & Administrative Role) - Helpdesk

Cyber Sphere LLC

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Remote

Contract, Third Party

Job title: Oracle HCM Config Engineer (Technical & Administrative Role) - Helpdesk Location: Remote - ESTcontract to hire HCM config engineer Prior Experience of Implementing Cloud HCM Core Module & Help Desk Prior experience of HCM Quarterly Patches impact analysis & validation Prior Experience of Multi Region / Country Oracle HCM Configuration & Administration Prior experience in customization (DFF and EFF), customization of reports, defining concurrent programs, defining value sets, defining
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Posted 7 days ago | Updated 9 hours ago

Sr Zendesk Architect

Yashco Systems, Inc.

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Remote

Contract

Job Title: Sr Zendesk Architect Location: Remote Duration: 10 months Required Experience: Looking for a solid architect who has worked on Zendesk application.Client is expecting to have this person support the environment, additionally be abreast with new in platform features AI/ML etc.
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Posted 14 hours ago

IT Security Administartor

Reasonn

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Remote

Contract

IT Security Administrator Arlington, VA 6 Months+ Job Summary The IT security administrator will be responsible for day to day activities surrounding general user id administration and access control/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden skill sets/ information security & technology acumen by being part of a diversified team working with highly skilled professionals. Responsibili
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Posted 12 days ago

Project Manager - OCM

Ekman Associates, Inc.

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Remote or Menlo Park, California, USA

Full-time, Contract

Title: Project Manager Location: Remote Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: We are seeking a highly talented and motivated Project Manager to manage an onboarding and career program within the organization. This role will manage onboarding and a technical training program for IT Support Teams (IT Operations, IT Help Desk, Infrastructure) fo
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Posted 4 days ago | Updated 5 hours ago

IT Operational / READINESS COORDINATOR

TalTeam

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Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
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Posted 18 days ago | Updated 11 hours ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 60+ days ago | Updated 19 days ago

Azure DevOps administration

Advent Global Solutions, Inc.

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Remote

Contract

Position Title: Technical System Administrator Location : Remote JOB SUMMARY The purpose of this position is to fulfill technical administration, architecture, analysis, and maintenance of servers and software development environments. Position Responsibilities: Administer and monitor web sites, services, scheduled tasks, and general health of MS Windows VM servers and other Azure functions and applications.Administer and monitor Azure DevOps environment focused on repo and branch/pull request m
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Posted 13 hours ago | Updated 9 hours ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 33 days ago | Updated 25 days ago