Help Desk Representative Jobs in Caledonia, NY

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IT Engineer - 100% onsite

Calance

•

Rochester, New York, USA

Contract

Overview The IT Engineer will work in conjunction with Customer personnel for the following purposes. This role needs to be an IT resource who can work autonomously. The Technical Analyst will support Windows / Mac OS, and O365 related apps, as well as End-user computing tools and infrastructure products. The Technical Analyst will maintain daily activities as a Level 2-3 Analyst resolving issues and providing support for requests, projects, and enhancements. Summary of Services: Vendor and/or
Posted 8 days ago | Updated 2 hours ago

Helpdesk Technician

NTT DATA Americas, Inc

•

Remote or Nova Scotia, Canada

Contract

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Technician to join our team Remote in Canada.Job Description: Maintain a high degree of customer service for all support queries and adhere to all service level agreements. Receiving, logging, and managing calls via telephone using Service Now. Provide first call r
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Posted 9 days ago | Updated moments ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 20 days ago | Updated 1 hour ago

CAPPS Financials Technical Support Specialist

Allied Consultants, Inc.

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Remote

Contract, Third Party

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced CAPPS Financials Technical Support Specialist to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cos
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Posted 7 days ago | Updated 1 day ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

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Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 8 days ago | Updated 1 day ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 50 days ago | Updated 2 days ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 14 days ago | Updated 2 hours ago

Helpdesk Analyst

Apexon

•

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 50 days ago | Updated 16 days ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 7 days ago

Technical Writer

Advent Global Solutions, Inc.

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Remote

Contract

Role: Technical Writer REMOTE MUST HAVE Tech Writing background Optiva or PLM experience Sharepoint Excel Technical Writer R&D Systems is a technical role within the Campbell Corp. R&D Digitization and Product Lifecycle Management (PLM) team responsible for performing system administrator duties in R&D systems. Role involves updating, changing, and obsoleting food ingredients, packaging materials, formula codes, and specification data while ensuring compliance with documented processes and namin
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Posted 16 days ago | Updated 15 days ago

PHP Developer

Technology Consulting Inc.

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Remote

Full-time

TCI has an immediate need for a PHP Developer in Washington, DC area for hybrid remote. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with the possibility of hire. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits. THIS POSITION REQUIRES SHIP AND A PUBLIC TRUST SECURITY CLEARANCE. SUMMARY The PHP Developer will be responsible for
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Posted 24 days ago | Updated 8 days ago

Mid-Level Data Base Administrator

Electronic Consulting Services, Inc (ECS Federal)

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Remote

Contract

ECS is seeking a Mid-Level Data Base Administrator to work in our Remote office . Job Description: Job Title: Mid-Level Application DBA/Database Developer position requirement Project Location: Remote / Columbia Gateway Center Columbia, Maryland Clearance: Final Secret / IT-II required Seeking a resourceful, self motivated candidate who can work creatively and independently in a remote environment. A successful candidate will have data architect capability and/or experience and will be able
Posted 7 days ago | Updated 2 hours ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 16 days ago | Updated moments ago

Cloud Service Lead

Booz Allen Hamilton

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Remote

Full-time

Job Number: R0195480 Cloud Service Lead The Opportunity: You know that project managers touch every single part of a business and wear multiple hats: from caring for the client and their meaningful project goals to participating in business development and being a key contributor to their employees' growth. We're looking for someone like you to help our clients meet their mission by providing homeland security cloud services. In this role, you'll manage the delivery of the most advanced digital
Posted 1 day ago | Updated 6 hours ago

Informix 4gl Developer role || remote

Saxon Global Inc.

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Remote

Contract, Third Party

Informix 4GL Developer Remote Job Description Coordinating with source teams, system administrators, incident management, change management, problem management and development team for production related changes or issues. Created SQL queries to access/update the database and generating reports for business. Automating routine manual jobs. ESSENTIAL JOB RESULTS Develop and maintain a 4GL and Genero Desktop Client based applications. Provide support programmer for Retail Operations. Extensive tr
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Posted 52 days ago | Updated 6 hours ago

Remote Senior SAP SD Urgent

tekHouse

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Remote or Mountain View, California, USA

Full-time

Primary Job Duties: Provide SD expertise to confirm/develop business requirements definition; Provide configuration, data migration, interface, and functional support as necessary; Lead design of SD interfaces, conversion programs, reports, and enhancements; Develop and maintain systems documentation including business process procedures, functional design specifications, process flows, and test cases; Support development of training work products and respond to trainer questions; Define us
Posted 60+ days ago | Updated 21 days ago

ERP Administrator

Robert Half

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Remote or Fountain Inn, South Carolina, USA

Full-time

Description We are seeking a proficient ERP Administrator to join our dynamic team. The ERP Administrator will be responsible for managing and maintaining our Enterprise Resource Planning (ERP) system to ensure its smooth operation. This role involves implementing system updates, providing technical support, and collaborating with various departments to optimize system functionality. The ideal candidate will possess strong analytical skills, excellent problem-solving abilities, and a deep unders
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Posted 9 days ago | Updated 2 hours ago

Network Engineer

AE Business Solutions

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Remote

Contract

We are actively seeking a talented Network Engineer with a specialization in advanced routing protocols, specifically in the conversion from EIGRP to BGP. This project is anEquinix Routing Refresh (Get EIGRP off the Equinix Edge as soon as possible)and instrumental in driving our network transformation efforts, optimizing our infrastructure for scalability, efficiency, and resilience. As a key member of our team, you wiead the migration from EIGRP to BGP and will handle the networking/routing as
Posted 41 days ago | Updated 6 hours ago

Systems Administrator

Robert Half

•

Remote or Eugene, Oregon, USA

Full-time

Description Robert Half is searching for an IT Systems Administrator for a credit union client with headquarters/offices in Washington and Oregon. The primary responsibility of this IT Systems Administrator is to administer, install, and configure advanced enterprise systems for a wide range of technology including but not limited to: Microsoft, Office 365, configuration management systems, server hardware, storage systems, backups, security platforms, monitoring and any enterprise technologies
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Posted 14 days ago | Updated 2 hours ago

Application Support Analyst - Global Team

Marriott International

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Remote or Bethesda, Maryland, USA

Full-time

Job Number 24077233 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY As a member of the Service Desk Support organization, the support analyst provides first level hotel operations, functional, procedural, and technical troubleshooting support for Marriott's Sales & Catering Applications (CI/TY, SFAWeb, OneSource,
Posted 14 hours ago | Updated 2 hours ago