Help Desk Support Jobs

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Help Desk Analyst

Caresoft

Boise, Idaho, USA

Contract

Title: Help Desk Analyst Location: Boise, ID (On-Site) Durartion:3-month duration Skills: Professional experience in a technical end-user support role providing face-to-face, in-person, desktop support Professional experience in a technical end-user support role providing remote support via phone, email, etc. Experience providing end user support on Windows-based machines (Windows 10 & 11) Experience with basic Active Directory user management for end user support Experience troubleshooti

IT Support Technician, 1

American Systems Corporation

Chantilly, Virginia, USA

Full-time

Overview We are looking for a highly motivated Help Desk Technician to provide remote and in-person support for customers from Industry and the Federal Government. Responsible for interacting with customers and documenting trouble calls in the help desk ticketing system. Duties include basic help desk support, troubleshooting issues with computers and user accounts. Responsibilities Provide professional customer service and timely resolution or escalation of issues. Provide basic computer help

Helpdesk Engineer

TEKsystems c/o Allegis Group

Andover, Massachusetts, USA

Full-time

Description Helpdesk Engineer: 3 Years Experience: Duties and Responsibilities: Take End User Support calls, emails, and walk-up for both MAC and windows. Software break/fix support Hardware support New image builds Incident manager and ticket update/closure for in-house Customer ITSM platform Install, Move, Add, Change support Triage and resolution for configuration issues of Operating Systems Re-installing software, drivers, and add-ins Other IT tech related task to help at that site Required

Cloud Help Desk Engineer

Accenture LLP

Annapolis, Maryland, USA

Full-time

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative

Help Desk Analyst

Information Technology Group

Topeka, Kansas, USA

Contract

Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users on standard PCs, laptops, various mobile devices, Windows desktop applications and technologies including MS Office365, Outlook, Internet Explorer, Edge, Adobe Reader, VPN connectivity, printers, and applications develo

Apple Technician

Optima Global Solutions

Teaneck, New Jersey, USA

Contract

Optima Global Solutions Inc.is a valuable IT Services and Solution provider that customers, employees, and stakeholders feel proud to be associated with. Optima's Intelligent Automation Solutions leverage robotic process automation, intelligent data capture, and business process management best practices to streamline operations. Our IT Services practice provides organizations with highly personalized, comprehensive, U.S. based recruiting services supported by our internal onsite team of subject

Field Support

Talent Groups

Newburgh, New York, USA

Contract

The role is crucial in providing helpdesk technical support. The candidates must be adept at troubleshooting and documenting issues effectively. This role is the first point of contact for all inbound service requests for PC, Apple, or infrastructure support. The primary responsibilities include: Strong Field Support experienceBasic Networking skills (like IP Addressing, DHCP, DNS, etc)Understand of IDF environment (or willingness to learn)Also, as for as their clinic visit goes, they would be c

IT helpdesk technician

CiraInfoTech

San Mateo, California, USA

Contract, Third Party

Location : San Mateo, CA (Onsite ) Duration : 2 years Only Citizen on W2 IT Help Desk Technician Scope of Work, Skills and/or Qualifications: Serve as the first point of contact for customers seeking technical assistance over the phone, email, or in person. Troubleshoot, diagnose, and resolve technical hardware and/or software issues. Competency in providing technical support in MS Operating Systems, Active Directory, Microsoft Office 365 applications, Workday, etc. Experience in providing deskt

3rd Shift Helpdesk Technician

TEKsystems c/o Allegis Group

Madison, Wisconsin, USA

Full-time

Description We are seeking a dedicated Help Desk Technician for a 3rd shift role in Madison, WI.This position involves providing support to end users on a variety of technical issues. The technician will identify, research, and resolve technical problems, responding to telephone calls, emails, and personnel requests for technical support. Responsibilities include documenting, tracking, and monitoring problems to ensure timely resolution. The ideal candidate will have knowledge of commonly used c

Help Desk Student Associate - Fall 2025

Virginia Jobs

Virginia, USA

Full-time

Title: Help Desk Student Associate - Fall 2025 VP Area: Chief of Staff - UMW Department: Information Technology Campus Location: Main Campus Advertised Range: $12.41 per hour Job Summary/Basic Functions Help Desk Student Associates provides technical support to the entire university community through phone, online and walk up services. Required Experience: Ability to work up to 35 hours a week. Excellent customer service skills Detail oriented Effective oral and written communication skills Abil

Software Engineer

Decisionpoint Corporation

Washington, District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking an experienced Software Engineer to join our team supporting the Personnel Enterprise Decision Support System (PEDSS) contract. This position is remote, however must be able to go to the Pentagon as required. Local to DC preferred. Duties & Responsibilities Support senior engineers in design, coding, testing, and documentation of PAM applications. Assist with software enhancement requests and bug fixes. Participate in system testing, updates, and he

Desktop Support Tech

TEKsystems c/o Allegis Group

King of Prussia, Pennsylvania, USA

Full-time

Description Provide first-level technical support for end-users, resolving issues related to Azure Virtual Desktop, Windows 11, Office 365, and other software applications. Troubleshoot and resolve hardware issues, including printer support and Dell laptops. Manage and respond to service requests and incidents using a ticketing system (ServiceNow or equivalent). Assist with the setup, configuration, and maintenance of desktop systems and peripherals. Document and track issues, resolutions, and w

Help Desk Technician

Ruri Software Technologies LLC

Mississippi, USA

Contract

Role : Help Desk Support Technician Location : Jackson, MS - Onsite Relocation is accepted $25/ hr on W2 role will focus on providing all levels of support to our customer base, both remotely and onsite. The candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in Desktop\Laptop troubleshooting, software installation, peripheral hardware implementation and active directory administration. Candidate must also have experience providing

Technical Services Coordinator 2

TEKsystems c/o Allegis Group

Dublin, California, USA

Full-time

Description Primary responsibility is to respond and resolve customer support requests and IT service-related issues. Responsible for thorough and appropriate ticket documentation and management. Escalate problems as required to Tier 2 and 3 support teams and vendors. This person MUST be able to work 1 weekend day. This schedule is going to be swing shift 10am - 7pm PST. Skills Help desk support, Technical support, Help desk, desktop, switches, routers and switches, Troubleshooting, Customer ser

MSP Level I Help Desk Technician

Fults & Associates, LLC

Grapevine, Texas, USA

Full-time

Job Title: MSP Level I Help Desk Technician Salary Range: $40,000 - $60,000 Annually BOE with Bonus Structure Shift: This is a hybrid role requiring in-office work on Tuesdays and Thursdays. The work schedule follows a rotating pattern of either 6:00 AM - 3:00 PM or 6:00 AM - 2:30 PM, with shifts alternating every month. About Us: A growing IT managed services provider (MSP) with clients throughout the U.S., this team comes from diverse backgrounds across the technology services landscape and

IT Deskside Support Technician

SNI Technology

Woodland Park, Colorado, USA

Contract

Job Details SNI Technology's client located in Woodland Park, CO is seeking to hire a talented IT Deskside Support Technician for an exciting, full-time, 4-month contract-to-hire position. Please note this is a fully onsite position and work from home/remote work options will not be provided. IT DESKSIDE SUPPORT TECHNICIAN The IT Deskside Support Technician will provide hands-on and remote support within an international, multi-site Windows and Mac Environment. This position is responsible for

Help Desk System Analyst

3i People, Inc.

Atlanta, Georgia, USA

Contract

We have a position for a Help Desk System Analyst with one of our clients in Atlanta, GA for an initial contract duration of 6 months. s and all those authorized to work in the US are encouraged to apply. We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. As a Help Desk System Analyst, you will play a c

Deskside Support

TEKsystems c/o Allegis Group

Knoxville, Tennessee, USA

Full-time

Description The successful candidate will provide technical support. This individual will provide end-user support on desktop systems and peripherals, ensuring security, integrity, and efficient use of devices within the environment. Main responsibilities include servicing support requests from the Service Desk, troubleshooting issues, setting up peripherals and installing desktop software. Ability to use remote desktop tools to build, monitor, and support desktop systems. Strong communication s

Help Desk

ALTA IT Services

Pensacola, Florida, USA

Contract

ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services. Location: Pensacola, FL The Service Desk is a fast-paced environment that opera

IT Support

TEKsystems c/o Allegis Group

Hanover, Minnesota, USA

Full-time

Description As a Technical Support Specialist, on our IT team, you will be working directly with the internal client to deliver IT services and solutions. This role will require communication and interaction with multiple teams to ensure service levels are maintained. You will also troubleshoot issues and will provide a work around to problems to ensure that service is restored as soon as possible. Skills IT support, migration, intune, Customer service, Troubleshooting, Help desk, Phone support