Help Desk Support Specialist IV Fairfax, VA Active Secret Clearance Required! Seeking an experienced Deskside Support Specialist looking to further their career. This person will work independently through a ticketing system to provide "white glove" service to assigned staff. Responsibilities include: Provide deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base Break/Fix support for government provided end-user computer d
Summit Technologies, Inc. has an opening for Help Desk Support Specialists. In this role you will operate the Service Desk with Tier I, Tier II or Tier systems support. Create, implement and document procedures and other functions to provide an effective IT Service Desk. These are full time onsite position(s) in Natick, MA requiring an Active DoD Secret Clearance. Responsibilities: Operate the Service Desk with Tier I, Tier II and Tier systems support, to include providing local touch labor, r
Description: This is a Tier 1 IT Helpdesk Technician role with our client. This person will initially be trained on either internal or external support depending on the training cycle. They will be supporting traders, analysts and high level executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the customer's busy season begins in November which leads to significant increases in overall call volumes. T
job summary: Client is doubling and size, very exciting time to join! Looking for a Level 1 helpdesk support technician to join the team. Must have Windows experience, password/wifi/printer troubleshooting. 1-2 years experience. Must be on site daily location: Millwood, New York job type: Permanent salary: $50,000 - 55,000 per year work hours: 8am to 4pm education: No Degree Required responsibilities: Handling service request and incidents to meet the mandated SLAs during your help
One of TEKsystems clients is looking for multiple qualified candidates to support their IT department'sHelpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provideLevel 1 and Level 2 Helpdeskphone support to itsenterprise envi
Description Candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format will be interested in the Desktop Support Technician opening at Robert Half. This Desktop Support Technician role is best suited for problem solvers who prefer to work in a challenging and positive environment. Located in the Framingham, Massachusetts, area, this Desktop Support Analyst role is long-term contract / temporary in nature. How you wil
Description: This is a Tier 1 IT Helpdesk Technician role. Our client is looking for a technical support analysts who can work in a large investment organization. The environment is a fast paced and high call volume, so the ability to multitask is critical. The primary responsibilities of the position will include answering inbound calls and emails for technical assistance from Shareholders, Participants, Associates and Vendors. The position answers calls from external customers related to acces
Description: Specific duties of this position include, but are not limited to: Provide 1st and 2nd level support for firm approved applications and technology equipment. Deliver high-level customer service in a fast-paced environment with the ability to stay positive underpressure. Produce documented details of all service calls in the ticketing system. Advanced MS Office Skillset - Certifications in Word and Outlook preferred. Office 2016 preferred. Participate in and understand the life cycle
We're going places, hop on board. Our value is in our employees - smart, passionate, and fun people. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team, and community. We are current
Description: Looking for a Help Desk Support Analyst. Will be providing customer service and technical support for End Users PCs and hardware. You will be fielding calls from various types of employees within the healthcare system. The support could be via Email, Phone and other forms of communication. The applications you support will mostly be proprietary, but you will be supporting office and printer functions as well. Skills: password reset, technical support, active directory, ticketing
Description: Looking for a Helpdesk support technician to join the service desk team. The manager oversees the desktop support team and the call center support team. The service desk is composed of 6 technicians plus one intern. The desktop team is end-user facing, and this team sits in the middle of the manufacturing floor. Each candidate may support a specific line of manufacturing. Daily task may include: • Troubleshooting hardware and software; install and configure new hardware and software
Job ID: 2312325-SIERRA_VISTA-AZ Location: SIERRA VISTA, AZ, US Date Posted: 2023-09-18 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking multiple, Tier 1 Helpdesk, onsite, at Ft Huachuca, AZ to support the US Army Enterprise Service Desk to troubleshoot and remedy any Tier 1 Helpd
Responsibilities Serve as the first point of contact for customers seeking technical assistance via phone, e-mail, or in person. Diagnose, research and resolve tier 1 technical hardware and software issues. Effectively advise and assist customers on appropriate action. Provide accurate information on IT products and services. Direct unresolved issues to the next level of support personnel. Identify and escalate situations requiring urgent attention. Maintain the highest possible level of custom
Description: Our client is seeking an End User Support Contractor to provide technical support including maintenance of the computer desktop environment by understanding and analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the IT Helpdesk. This position is responsible for administration and internal support of computers (Mac/PCs), printers, and related equipment. Tasks include end-user support, license tracking, and performing Mac/PC maintena
Description: • Provide helpdesk support and resolve problems. • Monitor and respond quickly and effectively to requests received through the IT helpdesk. • Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority. • Modify configurations, utilities, software default settings, etc. for the local workstation. • Utilize and maintain the helpdesk tracking software. • Install, test and configure new workstations, peripheral equipment and software.
Job ID: 2312952 Location: AUSTIN, TX, US Date Posted: 2023-09-19 Category: Engineering and Sciences Subcategory: Field Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is hiring for a Helpdesk Support position onsite in Austin, TX to support the US Army Futures Command program to provide on-site technical guidance to users or
Description: • Provide helpdesk support and resolve problems to the end user's satisfaction • Monitor and respond quickly and effectively to requests received through the IT Helpdesk "ticketing" system • Monitor the IT Helpdesk "ticketing" system for tickets assigned to the queue and process first-in first-out based on priority and request type • Modify configurations, utilities, software default settings, etc. for local workstations • Utilize and maintain the helpdesk tracking software, Jira •
DevCare Solutions is Minority Business Enterprise, certified by NMSDC. DevCare Solutions was founded by highly experienced and a qualified team of Engineers. DevCare Solutions' expert, mature and poised architects employ the premium methodology in seamlessly and simultaneously identifying and cultivating young professional brains, challenging to work with. Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN per
Description: • Provide helpdesk support and resolve problems. • Monitor and respond quickly and effectively to requests received through the IT helpdesk. • Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority. • Modify configurations, utilities, software default settings, etc. for the local workstation. • Utilize and maintain the helpdesk tracking software. • Install, test and configure new workstations, peripheral equipment and software.
Helpdesk/Support Analyst (PowerShell, GitHub, audio/AV equipment.) 12 months contract Required to be on-site 50% of time or depending on meeting support requirements. The role of this position is to provide automation and scripting for the product. This role will provide IT support for common issues related to conference room audio/AV equipment. Skills Needed: - Experience with working in a Helpdesk/Support role will be helpful - Experience with PowerShell, GitHub, MS Graph, API's - Needs to
