Help Desk Technician / Software Trainer Jobs in Boston, MA

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Service Desk Support

Zolon Tech Solutions Inc

Boston, Massachusetts, USA

Full-time

The qualified applicant will become part of Client OIG Information Technology Service Desk Support and Engineering Services Program. The IT Service Desk Technician provides technical assistance to Clients users, answers questions; resolves computer problems for clients in person, or via telephone or electronically; provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. The Computer User

Mid-Level Help Desk Technician

Chenega MIOS

Hanscom Air Force Base, Massachusetts, USA

Full-time

Req ID: 31009 Summary Mid-Level Help Desk Technician Hanscom AFB, MA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your

Executive Support Analyst

Mitchell Martin, Inc.

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent

Software Technician (Remote)

AECOM Corp. - Worldwide

Remote or Austin, Texas, USA

Contract

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating in

PC Technician

TEKsystems c/o Allegis Group

Concord, Massachusetts, USA

Full-time

MUST HAVE AN ACTIVE SECRET CLEARANCE Description: Immediate need for a PC Technician to support the US Army Corps of Engineers. Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications, and hardware. The candidate will offer support with problems that the first tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and/or applications development to resto

IT Field technician

Vortalsoft Inc

Boston, Massachusetts, USA

Full-time

Job description:Looking for a reliable and responsive D1 Field Service Technician to cover Boston, MA / New England area (Gen. Territory).Must have an active driver's license and reliable transportation.The Field Technician/Customer Service Engineer will provide break-fix troubleshooting and repair services to our customers. General FST responsibilities: 40-hrs/week (on-call nights/weekends required).Must be able to work overtime when required (limited OT with Manager approval beforehand).Must h

Desktop Support Technician.

Pyramid Consulting, Inc.

Bedford, Massachusetts, USA

Contract

Immediate need for a talented Desktop Support Technician. This is a 06+ months Contract to hire opportunity with long-term potential and is located in Bedford, MA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-22567 Pay Range: $20 - $22/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan. Key Requirements and Technology Experience: Looking for candidate who is an excellent c

Desktop Support/ Help Desk Support

Zolon Tech Solutions Inc

Boston, Massachusetts, USA

Contract

Roles and Responsibilities: Provide responsive, reliable, and consistent service delivery to all users including VIPs.Provide IT services that appropriately respond to the time-sensitive needs of customers,Provide prompt referrals and escalations to an appropriate IT support service option.Meet all Service Level Agreements (SLAs) including, but not limited to, speed to answer, first contact resolution, and limits on aged tickets.Resolves technical problems and answers queries by telephone in sup

Remote AWS Cloud Solutions Architect and Operations Manager

Motion Recruitment Partners, LLC

Remote or Phoenix, Arizona, USA

Full-time

A company in the research & consulting space is looking for a remote AWS Solutions Architect & Operations Manager to add to their growing team. In this role, you will be focused on designing and configuring scalable AWS service solutions for the functional, data science and software engineering groups. You will also be repsonsible for overseeing AWS budgeting and ultimately, picking a service offering best for overall cost efficiency. Lastly, you will oversee the work of a help desk team that is

End User Support Lead

Robert Half

Remote or Jacksonville, Florida, USA

Full-time

Description We are in search of a skilled Help End User Support Specialist in Jacksonville, Florida. The role is centered on providing technical support to customers utilizing our software products. Key functions include troubleshooting software issues, instructing customers on software utilization, and assisting with software installation and configuration. This role is an exciting opportunity to join our support team. Responsibilities: Provide technical support to customers facing issues with

IT Site Engineer (Lab)

Oxford Global Resources

Lexington, Massachusetts, USA

Contract

IT Site Engineer (Lab) will provide operational support for existing IT infrastructure including desktop, server, operating systems, LAN/WAN, print, collaboration, unified communication services and applications. Client is really looking for someone who has worked in a lab environment/manufacturing site for a Life Science company. Major tasks will include implementing and maintaining existing laboratory systems and instruments, enabling solutions for capturing data from laboratory instruments an

Project Manager II

Kforce Technology Staffing

Remote or Jacksonville, Florida, USA

Contract

RESPONSIBILITIES: A client with Kforce is seeking a Project Manager II to join their team remotely. Summary: The Project Manager will act as a lead for this project. Their primary responsibility will be to handle month long projects, managing schedules, and alignment of resources for about 200 projects over the course of the next year. This position does not require programming or engineering experience, but a good aptitude for understanding and using Web technology is essential. The ideal candi

Business Systems Analyst - Remote

Kforce Technology Staffing

Remote or Jacksonville, Florida, USA

Contract

RESPONSIBILITIES: A client with Kforce is seeking Business Systems Analyst to join their team remotely. This position does not require programming or engineering experience, but a good aptitude for understanding and using Web technology is essential. The ideal candidate is comfortable around technology and software and has an eagerness to learn. Summary: As a Business System Analyst I for IdP Cloud Implementations, you will act as a project coordinator, implementation consultant, business analys

Finance Business Systems Administrator (Unanet)

Kforce Technology Staffing

Remote or Columbia, Maryland, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Finance Business Systems Administrator (Unanet) in Columbia, MD. Duties Include: * Finance Business Systems Administrator will administer and maintain the Finance Platforms, including user setup (roles and access), permissions management, and system configurations * Configure and customize Unanet modules to align with business processes and requirements * Provide technical support to end-users, troubleshoot issues, and resolve system-relat

Helpdesk Support: I (Junior)-

Robert Half

Boston, Massachusetts, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst I in Boston, Massachusetts. This role primarily revolves around providing IT support to employees and contractors, often requiring multi-tasking and efficient issue resolution. The position is fully remote, allowing candidates from anywhere in the US to apply. Responsibilities: Fielding contacts from employees and contractors regarding IT issues. Utilizing team knowledgebase to troubleshoot and resolve reported

PC Technician

Robert Half

Boston, Massachusetts, USA

Contract

Description HQ in Boston, other offices in Charlotte, Vegas, San Fran, Atlanta Growing this year, possibly 10-15 growth roles Need a Tier 1 support tech to support their office move from their lease is up Skills needed: hardware set up experience, office move experience, basic IT troubleshooting experience, basic help desk experience Soft skills: customer service, professionalism, good attitude Day to Day: unpacking boxes, setting up equipment, setting up workstations, organizing and setting up

Help Desk II

Apex Systems

Cambridge, Massachusetts, USA

Full-time

Job#: 2026409 Job Description: Help Desk II 2026409 Location: Cambridge, MA (Onsite) Job Overview: The Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoots and resolves basic issues through established processes, and ensures timely and high-quality service. Primary job Responsibilities: Address and resolve escalated helpdesk requests from managed service providers, ensuring timely and efficient solutions.Offer technical support for AV equipment and meeti

Informix 4gl Developer role || remote

Saxon Global Inc.

Remote

Contract, Third Party

Informix 4GL Developer Remote Job Description Coordinating with source teams, system administrators, incident management, change management, problem management and development team for production related changes or issues. Created SQL queries to access/update the database and generating reports for business. Automating routine manual jobs. ESSENTIAL JOB RESULTS Develop and maintain a 4GL and Genero Desktop Client based applications. Provide support programmer for Retail Operations. Extensive tr

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b

IT Support Technician

Amentum

Remote or Los Angeles, California, USA

Full-time

Amentum is seeking an IT Support Technician in Los Angeles, CA to support our DHS customer at their regional CONUS and OCONUS facilities. With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and remote support. With your experience with Windows operating systems including patching and updates, Active Directory, data encryption, and backup software, you w