Help Desk Tier 1 Jobs

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IT Help Desk Professional - Service Development Center

Group 1 Automotive

Houston, Texas, USA

Full-time

Overview Group 1 Automotive 6161 Rothway St, Houston, TX 77040 CONSIDER A CAREER WITH US! | WE ARE HIRING! Group 1 Automotive is seeking a motivated IT Help Desk Professional to support multiple locations within the Houston area. This is an in-office position and is not eligible for remote work. Group 1 is a Fortune 250 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of Integrity, Transparency

Helpdesk Service Specialist

ITC Infotech (USA), Inc

Remote

Full-time

ITC Infotech is looking for Service Desk Analyst to join Team in United States Remotely. About US: ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specic alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technol

Help Desk Analyst

Object Technology Solutions, Inc.

Topeka, Kansas, USA

Contract

Object Technology Solutions, Inc (OTSI) has an immediate opening for a Help Desk Analyst Location Topeka, KS Job Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users on standard PCs, laptops, various mobile devices, Windows desktop applications and technologi

Site Support Desk Engineer(help desk/call center environment)

Accuro Group

Fort Worth, Texas, USA

Contract

Experience 2-5 yrs REMOTE / Onsite Role Onsite Role Skill On Site Support Desk Engineer supporting a Railway company in Ft. Worth, TX This entry level position requires prompt technical responses to questions regarding troubleshooting, diagnosing, and resolving problems for hardware, phones, and applications. It requires a thorough knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related documentation and online knowledge articles are use

IT Help Desk Specialist (Night)

City of New York

New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist

Help Desk Technician

CSI Companies

Birmingham, Alabama, USA

Contract

Help Desk Technician Job Description: CSI Companies is looking for an entry level Help Desk Technician that can provide technical support on site in Birmingham, AL. Are you an individual who has vast knowledge and skills to handle more complex customer issues? Then you would be a great fit to provide end-user troubleshooting and support to internal and external customers. Help Desk Technician will function as part of a team, inclusive of customers, and must demonstrate written and communicatio

IT Help Desk Specialist (Day)

City of New York

New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist

Help Desk

Judge Group, Inc.

Scottsdale, Arizona, USA

Full-time

Location: Scottsdale, AZ Description: Our client is currently seeking a Help Desk Multiple openings 1+years of experience This job will have the following responsibilities: 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures

Helpdesk Analyst

Judge Group, Inc.

Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk Analyst: FULLY ONSITE MONDAY - FRIDAY 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures to resolve production & non-production issues. 5.Evalua

Helpdesk

Judge Group, Inc.

Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk specialist. Phone support (Leve1-2). Must have CRM skillsJob Description Provides Tier 1 & 1.5 production and non-production support of applications and databases for software. Monitors production systems for alerts, outages and system issues. Seeks continuous improvements for applications, processes, support methods and team effectiveness. Executes technical procedures to resolve production & non-production iss

Help Desk Support Technician

New Millennium Consulting

Morristown, New Jersey, USA

Contract

One of our clients in Morristown, NJ is looking for a Help Desk Support Technician. Title: Help Desk Support Technician Duration: Long-term Hourly: $30 per hour (W2) Scope: Looking for Level 2 Engineer with Ticketing experience The FE will complete the following work onsite: Provide support L1/L2 and basic troubleshootingHands-on experience with imagingExperience with troubleshooting Apple products Required Skills: At least 5-7 years of Level 1/2 Support experience with Windows Operating system

Help Desk Analyst

MRoads

Conyers, Georgia, USA

Contract

We're seeking a talented Help Desk Analyst at Conyers, GA for a hybrid work. Help Desk Analyst Conyers, GA 30013 Hybrid work schedule 12 months contract MUST be Bilingual, Spanish/English Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confe

Help Desk

Sentinel Technologies

Edwards, Colorado, USA

Contract

Sentinel is seeking a Help Desk tech for one of its key partners. Are you a tech enthusiast with a knack for problem-solving. We are seeking an IT Support Specialist to be the go-to person for all day-to-day things IT. This role is pivotal in ensuring the seamless operation of our IT infrastructure, providing both on-site and remote support for a variety of equipment and user needs. This role is 100% onsite in Edwards, Co with occasional support onsite at neighboring locations. Qualifications 2

Help Desk

Kforce Technology Staffing

Orlando, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk fully onsite 5 days/week in Orlando, FL. Essential Functions: * Identify and diagnose issues and problems * Categorize and record reported queries and provide solutions * Support problem identification * Advise users on appropriate course of action * Monitor issues from start to resolution * Escalate, if needed, unresolved problems to a higher level of support * Provide essential online security advice and support * Password Rese

Helpdesk Support (Help Desk Field Support)

Amsys Innovative Solutions

Houston, Texas, USA

Full-time

A Help Desk (HD) Technician specializing in the deployment of devices across Windows, Mac, and Linux platforms, with basic networking skills and travel requirements, typically has the following responsibilities and qualifications: Responsibilities: Device Deployment: Install, configure, and deploy devices (Windows, Mac, Linux) on-site for clients or within the organization. Network Support: Handle basic networking tasks, such as setting up routers, switches, and troubleshooting connectivity iss

Business Analyst (Help Desk Environment)

Trigyn Technologies, Inc.

Albany, New York, USA

Contract, Third Party

Trigyn's direct government client has an immediate need for a Business Analyst in Albany, NY. Description: This position will develop and/or maintain business requirements, test plans and test cases and perform functional and regression testing on applications. This position will also support applications in a help desk type environment. This individual will be expected to participate in the following activities: ? Analyze system documentation and system artifacts to develop an understanding

Technical Helpdesk

SAIC

Rock Island, Illinois, USA

Full-time

Job ID: 2505405 Location: ROCK ISLAND, IL, US Date Posted: 2025-05-07 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a Technical Helpdesk located at Rock Island, IL to support the MJOLNIR contract to respond to requests for technical assistance, manage hardware and software fun

Desktop Support Analyst, Help Desk Support Analyst

Sunrise Systems, Inc.

Raleigh, North Carolina, USA

Contract

Job Title: Service Support Analyst- Expert (Desktop Support Analyst, Help Desk Support Analyst) Job ID: 25-08098 Location: Raleigh, NC Duration: 12 months of contract Agency Interview Type: Webcam Interview Only Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Description (including, but not limited to): Technical assistance, support, and advice to

Help Desk Lead

Ariel Partners

Stafford, Virginia, USA

Contract

Active Top Secret clearance is required We are seeking a skilled Help Desk Lead to oversee daily operations of a technical support team supporting a secure government program. The ideal candidate will have proven experience in team leadership, software troubleshooting, and user support within high-security environments. This role requires excellent communication, documentation skills, and familiarity with Microsoft Office tools and SharePoint. Experience with CODIS is strongly preferred. Key Re

Help desk technician

Kodeva LLC

Overland Park, Kansas, USA

Contract, Third Party

Role:Help desk technician Duration: 6+ months Location: Overland Park, Kansas Seeking a skilled Support technician with expertise in both field and depot repair services. This role also encompasses providing advanced remote End-User Computing (EUC) support. You will be responsible for complex troubleshooting, hardware/software repair, and ensuring high levels of technical support across various environments.