Help Desk Tier 1 jobs

Jacksonville, Florida

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Today

Description We are looking for a proactive and detail-oriented Help Desk Tier 1 specialist to provide exceptional technical support to our users in Jacksonville, Florida. This role involves addressing a variety of IT issues, ensuring smooth operations across hardware, software, and connectivity systems. As a contract-to-permanent position, it offers an excellent opportunity for growth within a dynamic and fast-paced IT environment. Responsibilities: Deliver effective desktop support for users b

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Full-time

Mid-Level Customer Support Technician/Help Desk (Tier 1/2 software and hardware support)

Kissimmee, Florida

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5d ago

Note : Please reply ONLY if you 1) can work 100% on-site from day one + have all the Required skill set and have worked as a " Mid-Level Customer Support Technician/Help Desk (Tier 1/2 software and hardware support)" in a large & Complex IT Environment. 2) can come for a mandatory F-2-F interview in Celebration, Florida at our own expense. 3) can provide at least 3 verifiable experience from completed and/or substantially completed jobs that closely match this request + Sign Resume Certificatio

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Contract

$25 - $30

NCIS Help Desk Analyst Tier 1 | Active Secret clearance

Quantico, Virginia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Help Desk Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1 at GDIT. Shape what's next for mission-critic

Full-time

USD 22.52 - 30.46 per hour

NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance

Quantico, Virginia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Help Desk Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1 at GDIT. Shape what's next for missio

Full-time

USD 22.52 - 30.46 per hour

Tier 1 Helpdesk Support

Coppell, Texas

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Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Full-time

USD 16.25 - 18.00 per hour

Tier 1 Help Desk

Phoenix, Arizona

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Today

This is a full time opportunity based in the Phoenix area with a growing technology organization that supports a wide range of internal users and systems. The team handles everything from hardware setup and software troubleshooting to user account management and ticket resolution across Windows based environments. You'll work closely with IT leadership and other departments to keep operations running smoothly while getting hands on experience with new technologies and tools. What makes this role

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Full-time

15/hr - 20/hr

Help Desk Analyst I | Tier 1 Technical Support

Des Moines, Iowa

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Today

Description We are looking for a skilled Help Desk Analyst I to provide Tier 1 technical support for our team in Des Moines, Iowa. In this role, you will assist with troubleshooting hardware, software, and network connectivity issues while offering exceptional customer service to internal users. This is a Contract-to-Permanent position, offering an opportunity to grow your technical expertise in a dynamic work environment. Responsibilities: Deliver Tier 1 help desk support, addressing user inqu

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Full-time

Tier-1 Network Monitor/Help Desk Support

Virginia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Help Desk Support, Networking Tools, Technical Support Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Join our technology leading team of men and women that solve some of the world's most com

Full-time

USD 62,075.00 - 83,983.00 per year

Tier 1 Help Desk

Orlando, Florida

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Today

TEKsystems is seeking an experienced Tier 1 Service Desk analyst for a 6 month contract to hire position in Orlando, FL. This is position requires on-site work in Orlando, FL. Schedule: This person will be in training Monday-Friday 8a-5pm for the first 3-4 weeks Once training is complete, the schedule will be: Days: Tuesday-Friday (Sat/Sun/Mon off) Shift: closing shift 11a-10p/12p-11p Job Description: The Tier 1 Service Desk technician is responsible for receiving and documenting initial incide

Full-time

USD 20.00 - 20.00 per hour

Tier 1 Helpdesk Support

Coppell, Texas

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Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of the way through studies, please still apply! Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Full-time

USD 16.25 - 18.00 per hour

Bilingual (Korean/English) - Tier 2 Helpdesk Technician

Plano, Texas

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Today

We are seeking a Korean/English bilingual skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our client's dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Microsoft Active Directory and Windows environments. This role is W2 hourly with Roth Staffing (Ledgent Tech is a division of Roth), with all work taking place onsite. K

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Contract

IT Helpdesk Tier 2

Lakewood, New Jersey

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Today

About Us: CubX is a rapidly growing Managed Service Provider (MSP) dedicated to simplifying IT solutions for a variety of business types and sizes. We deliver exceptional IT services, focusing on both technical excellence and building strong client relationships. We are actively seeking experienced IT Technicians (Level 2/3) who are passionate about technology, skilled in Microsoft 365 administration, and eager to work in a collaborative, fast-paced environment. Why CubX? At CubX, we believe our

Full-time

$55,000 - 75,000 per year

IT Help Desk Representative

Seville, Ohio

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Today

Description The IT Help Desk Representative provides support for tier 1 incident resolution, change requests and how-to requests reported to the clients IT Employee Helpdesk. Responsibilities include initial assessment, triage, research, and resolution of tier 1 incidents and requests regarding the use of application software, hardware and/or infrastructure components. The Help Desk Representative 1 is responsible for collecting support information through phone, instant message and email conver

Full-time

USD 15.00 - 20.00 per hour

Tier II/III Remote Help Desk

Remote or Concord, Massachusetts

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Today

Description We are looking for a skilled Tier II/ Remote Help Desk specialist to join our team on a contract basis. In this role, you will provide expert-level technical support to resolve complex issues for a diverse client base. Working remotely, you will handle tickets efficiently while delivering top-notch customer service and maintaining a high level of attention to detail. Responsibilities: Provide Tier II and technical support for a variety of software, hardware, and network-related iss

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Contract

USD 30.00 - 35.00 per hour

NCIS Help Desk Analyst Tier 2 | Active Secret clearance

Quantico, Virginia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 2 at GDIT. Shape what's next for mission-cri

Full-time

USD 25.92 - 35.08 per hour

NCIS Help Desk Analyst Tier 2 | Night Shift 10pm - 6am | Active Top Secret clearance

Quantico, Virginia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Help Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 2 with GDIT. A career in enterprise IT

Full-time

USD 29.84 - 40.38 per hour

Tier II Helpdesk Technician (TS/SCI)

Alexandria, Virginia

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Today

Tier II Helpdesk Technician (TS/SCI Eligible) Position Location Alexandria, VA LinTech is looking for a Tier II Helpdesk Technician to provide services to support an Important Government Customer. Job Description: The Technician shall provide phone and on-site support for headquarters personnel and phone/remote desktop support for the field offices. Support will cover a wide range of desktop hardware and software, common IT services, and specific applications on the Unclassified (NIPRNet), Class

Full-time

NCIS Help Desk Analyst Tier 2 | Active Top Secret clearance

Quantico, Virginia

•

Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Executive Support, Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 2 at GDIT. Shape

Full-time

USD 25.13 - 31.52 per hour

Tier 2 / Help Desk lead - Top Secret clearance

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Information Technology (IT) Projects, Information Technology (IT) Support, IT Customer Support Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for an IT Lead to provide wo

Full-time

USD 94,676.00 - 128,092.00 per year

Help Desk Technician - Tier III - TS/SCI w. Polygraph

Washington, District of Columbia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Hardware, Hardware Troubleshooting, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Technician with GDIT. A

Full-time

USD 25.92 - 35.08 per hour

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Help Desk Tier 1 jobs