Help Desk Tier 1 Jobs

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Help Desk Tier 1

Kforce Technology Staffing

•

Denver, CO, USA

Contract

RESPONSIBILITIES: Kforce has a client in Denver, CO that is seeking a Help Desk Tier 1. Summary: In this role, the Help Desk provides Tier 1 support for customers. They will effectively and efficiently resolve incoming Tier 1 support tickets through preferred channels and escalate for support when necessary. The Help Desk installs and supports specified software on supported devices following defined procedures, processes, and methods. In some cases, it determines that the ticket should be tran
Posted 7 days ago | Updated 1 hour ago

Help Desk Technician Tier 1

INALAB CONSULTING, INC.

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Oklahoma City, OK, USA

Full-time

Position: Help Desk Tier I – USAF Cyberspace Infrastructure Planning System Site: Tinker Air Force Base (this is an on site position) Clearance: Active Secret preferred (Company will sponsor candidate for Secret clearance so ship is required) Shift: Potentially will be the late shift - 1:00pm - 9:00pm Monday - Friday Qualifications: Superior customer service skills a must. Strong desire to provide the highest quality of service to the customer required. Superb verbal communication skills
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Posted 4 days ago

Tier 1 Helpdesk Agent

TEKsystems c/o Allegis Group

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Irving, TX, USA

Full-time

Even though this is a remote position, candidates must live in the Dallas/ Fort Worth area. Looking for candidates that have gained the A+ Certification. Candidates that have completed 80% of the studies towards the certification are also welcome to apply. We are open to applicants that have completed the Google certification that is comparable to the A+. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportu
Posted 1 day ago | Updated 1 hour ago

Tier 1 Helpdesk Support Tech

Kforce Technology Staffing

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Remote or Scottsdale, AZ, USA

Contract

RESPONSIBILITIES: Kforce has a client in Scottsdale, AZ that is looking to add a Tier 1 Helpdesk Support Tech to their IT Service Desk Team. This is a Fully Remote role working primarily Central Time Zone hours. The candidate will need to have stable and reliable internet. Responsibilities: * Tier 1 Helpdesk Support Tech will respond to incoming interactions initiated via phone, email, self-service, or chat * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoi
Posted 1 day ago | Updated 1 hour ago

Help Desk- Tier 1/11

Motion Recruitment

•

Fremont, CA, USA

Full-time

Job Description This company offers a pioneering retail technology network that revolutionizes the global shopping landscape. Since its inception in 2017, this network has been reshaping the way people shop without compromising on quality or convenience. By connecting various stakeholders, including retailers, brands, venues, and partners, this innovative platform fosters collaboration and facilitates the implementation of cutting-edge technologies such as artificial intelligence, natural langu
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Posted 60+ days ago | Updated moments ago

HelpDesk Tier 1

CGI

•

Newport News, VA, USA

Full-time

HelpDesk Tier 1 Position Description We are looking for Help Desk Technicians to support a large client. A Help Desk Technician analyzes and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, electronic mail, or operating systems. Clearly communicates tec
Posted 60+ days ago | Updated 5 hours ago

Tier 1 Helpdesk Agent

TEKsystems c/o Allegis Group

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Irving, TX, USA

Full-time

Description: Overview:The Service Desk Analyst has a very wide array of tasks all surrounding in-bound phone calls. This role is responsible for supporting end users in a 24x7 capacity, with Majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Role will also involve responding to e-mails and Chats.Experience:1-2 years of help desk / call center experience 1-2 years of ex
Posted 7 days ago | Updated 1 hour ago

Tier 1 Help Desk Support

INSPYR Solutions

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Brooklyn, NY, USA

Contract

Title: Tier 1 Help Desk Support Location: Brooklyn, NY. Hybrid 3-4 days a week onsite Duration: 2 year contract Compensation: $30-$35/hr W2 Work Requirements: , Holders or Authorized to Work in the USQualified candidates may send a copy of their resume (Word Format) to Kristen Silguero at Job Description: The Tier 1 Help Desk Support is responsible for providing first-level technical support for Avaya communication and networking products. This role involves responding to user inquiries, diagnos
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Posted 16 days ago | Updated moments ago

Operations Analyst - Tier 1

Digital Intelligence Systems, LLC

•

Columbia, MD, USA

Contract

JOB SUMMARY: The primary function of the Operations Analyst is to provide Tier 1 support to all participants and interested applicants. The Operations Analyst will work within the call center and CRM software to resolve issues related to user access, portal navigation, onboarding, and general inquiries. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. HIE Operations Assist participants with user access, portal navigation, and other HIE inquiries. Ass
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Posted 7 days ago | Updated 1 hour ago

Tier 1 Help Desk Engineer - Waltham, MA

Motion Recruitment

•

Waltham, MA, USA

Full-time

This client is a provider of high tech AI powered security measures for events and stadiums. They are seeking a Tech Support Specialist to play a crucial role in their equipment overhaul project. In the role you'll be responsible for providing tech support for Windows and Mac systems, working with O365, imaging computers, and ensuring smooth operations throughout the project. Collaboration with the IT team will be essential to ensure the successful implementation of equipment upgrades. Additiona
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Posted 60+ days ago | Updated moments ago

Help Desk Engineer - Tier 2/3

Motion Recruitment

•

San Antonio, TX, USA

Full-time

Job Description Our client, a leading home builder is looking for a Help Desk Engineer for their team. This is an ever-growing home building firm that is looking to grow its IT presence in the San Antonio market. The company has been expanding rapidly and looking for experienced personnel to aid in their technological upgrades. They are looking for a Support technician that is skilled with Windows and Microsoft based technologies. You will be working with Active Directory, Group Policies, MS Su
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Posted 1 day ago | Updated 1 hour ago

Tier 1 Help Desk Technician

Beowulf Technologies

•

Boiling Springs, SC, USA

Full-time, Third Party

Beowulf Technologies is an MSP service provider seeking an energetic and passionate individual interested in kick-starting their career in Information Technology/Networking. We are looking for someone who is a disciplined, self-starter with the ability to work both independently, as well as with a team. Experience with Connectwise Suites or other MSP ticketing software is a huge plus, however we encourage anyone to apply who is willing to learn our software and procedures. *Beowulf Technologi
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Posted 11 days ago

Technical Support - Tier 1

Robert Half

•

Clive, IA, USA

Full-time

Description If you excel at coming up with creative solutions to technical issues, you might be right for this job. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. The ideal candidate for this Help Desk Analyst position has strong problem-solving skills and a passion for making effective change within an organization. This Help Desk Analyst role is located in the Waukee, Iowa area and is a long-term contract / temporary to hire oppor
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Posted 3 days ago | Updated 1 hour ago

Desktop Support - Tier 1

TEKsystems c/o Allegis Group

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Milwaukee, WI, USA

Full-time

Desktop Support 1 We are looking for a desktop support technician level one individual! Ideally someone who has worked in helpdesk and has moved to desktop and wants to grow their career. This is a great opportunity to grow within a company! Description: We are looking for another desktop support individual to their growing support team. This person under general supervision will provide second tier break fix support to customers regarding end user computing device issues ( desktop, laptop, mobi
Posted 9 days ago | Updated 1 hour ago

Tier 1 Help Desk Engineer

Motion Recruitment

•

Hayward, CA, USA

Full-time

Job Description This company offers a pioneering retail technology network that revolutionizes the global shopping landscape. Since its inception in 2017, this network has been reshaping the way people shop without compromising on quality or convenience. By connecting various stakeholders, including retailers, brands, venues, and partners, this innovative platform fosters collaboration and facilitates the implementation of cutting-edge technologies such as artificial intelligence, natural langu
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Posted 60+ days ago | Updated moments ago

Desktop Support - Tier 1

TEKsystems c/o Allegis Group

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Milwaukee, WI, USA

Full-time

Description: This client is looking for someone with a mix of helpdesk and desktop support. We are looking for someone who is interesting in being on the support side for several years to support their growing support team. This person under general supervision will provide break fix support to customers regarding end user computing device issues ( desktop, laptop, mobile phone, printers) on a hardware and software level. This resource will provide a high level of customer service in resolving I
Posted 3 days ago | Updated 1 hour ago

Tier 1 IT Support

Motion Recruitment

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Palo Alto, CA, USA

Full-time

A company leading in the server virtualization space is currently hiring an IT Support Technician to add to their growing team in Palo Alto. This will be a hybrid role with 3-5 days working in office and 0-2 days working from home. Duties vary day to day, and you will touch a wide breadth of the environment. Must have experience with computer hardware, cabling, and rack and stack servers. It is advantageous and desired to have experience with VMware's ESXi or CompTIA A+ and Network+ certificati
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Posted 39 days ago | Updated 1 hour ago

Help Desk Technician - Level 1

SNI Technology

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Remote or Fort Lauderdale, FL, USA

Full-time

Job Description Help Desk Technician I - On-Site Location: Broward County - On-site Job Summary We are seeking a highly skilled Tier 1 Technical Support Specialist to join our client's dynamic IT team. This role will be responsible for providing first-level support to internal employees as well as to the Help Desk Team, ensuring seamless hardware and software performance. Who You Are We are looking for candidates who have a genuine passion for information technology and consider themselves li
Posted 3 days ago | Updated 2 hours ago

Support Tier 1

Dolphin Solutions Inc

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Remote

Contract

Role: Support Tier 1 Location: Remote Core Time Zone: CST POSITION SUMMARY: This contractor will be working with the IT Service Desk. PRINCIPAL RESPONSIBILITIES: Responds to incoming interactions initiated via phone, email, self-service, or chat. Fulfills incoming service requests. Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies. Uses the IT Service Management tool to accurately docum
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Posted 1 day ago | Updated 19 hours ago

Support Desk Specialist Tier 1 and Tier 2 (multiple openings)

Vaco Technology

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San Diego, CA, USA

Full-time

Support Desk Specialist Tier 1 and Tier 2 (multiple openings) Job Summary We are seeking a Support Desk Specialist to join our dynamic team. This role is ideal for those who thrive in a fast-paced environment, excel in multitasking, and are passionate about providing top-notch support to our clients. As a Support Desk Specialist, you will play a crucial role in assisting our engineering team with various projects. Additionally, depending on client scheduling needs, you may provide support to our
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Posted 3 days ago | Updated 1 hour ago