Help Desk Tier 1 jobs

Fairfax, Virginia

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Today

Job Description ECS is seeking a Help Desk Analyst I to work remotely . Please Note: This position is contingent upon additional funding. As the Help Desk Analyst I, you will provide Tier 1 service desk support and operational/compliance support as part of a data analytics/business intelligence team supporting DHS HQ. This role will focus on resolving common user issues, answering how-to questions, and ensuring requests are properly documented and routed. This is an entry-level role suited for

Full-time

USD 38.46 - 43.27 per hour

Tier 1 Helpdesk Support Technician

Flint, Michigan

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Today

*Please apply if you're interested in hearing more about the opportunity* *We are looking to set up interviews as early as next week* Job Description Tier 1 Helpdesk TECHNICAL SKILLS Must Have "Minimum 1 year of IT support or IT Service Desk experience required. This can be a combination of professional IT work experience and internships. Must be available to work daytime and evening hours during the week and on some weekends as part of their normal, permanent schedule." Nice To Have "Previous F

Full-time

USD 18.00 - 22.00 per hour

Tier 1 Helpdesk Support

Coppell, Texas

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Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Full-time

USD 16.25 - 18.00 per hour

NCIS Help Desk Analyst Tier 1 | Active Secret clearance

Quantico, Virginia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Help Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1 at GDIT.

Full-time

USD 22.52 - 30.46 per hour

NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance

Quantico, Virginia

•

Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Help Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1 a

Full-time

USD 22.52 - 30.46 per hour

Tier 1 Help Desk

Phoenix, Arizona

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Today

This is a full time opportunity based in the Phoenix area with a growing technology organization that supports a wide range of internal users and systems. The team handles everything from hardware setup and software troubleshooting to user account management and ticket resolution across Windows based environments. You'll work closely with IT leadership and other departments to keep operations running smoothly while getting hands on experience with new technologies and tools. What makes this role

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Contract

$15 - $20

Tier 1 Help Desk Analyst

Arlington, Virginia

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Today

Req ID: 38527 Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career t

Full-time

Help Desk Technician Tier 2 / Onsite / Tempe

Phoenix, Arizona

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Today

We are looking for a Level 2 Help Desk Technician to join a growing onsite team in Tempe, AZ. This is a full time role supporting a mixed Windows and M365 environment where you'll own escalations, manage user access, troubleshoot technical issues, and ensure daily operations run smoothy. You'll work across desktop, identity, and networking tasks while collaborating closely with senior technical staff. This position is perfect for a technician who's ready to move beyond basic ticket triage and ta

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Full-time

$60000 - $75000

Tier 2 Help Desk Support / Onsite / Tempe

Phoenix, Arizona

•

Today

This is a Tier 2 Help Desk position that supports a growing technology environment here in Tempe. You'll be handling escalated technical issues, troubleshooting across Windows, networking, SaaS platforms, and working closely with Tier 1 and engineering teams. This is a great opportunity for someone who wants more ownership and visibility into infrastructure and systems work. You get to be the escalation point for more complex issues while still leaning from senior engineers. The environment is f

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Full-time

$50000 - $65000

Help Desk Analyst (Tier 2)

Fairfax, Virginia

•

Today

Job Description ECS is seeking a Help Desk Analyst II to work remotely . Please Note: This position is contingent upon additional funding. As the Help Desk Analyst II you will provide Tier 2 service desk support and operational/compliance support as part of a data analytics/business intelligence team supporting DHS HQ. This role handles more complex issues, performs root-cause analysis, and determines appropriate escalation paths to platform engineering and data teams. This will include the fo

Full-time

Tier 1 Helpdesk Support

Coppell, Texas

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Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of the way through studies, please still apply! Job Type & Location This is a Contract position based out of Coppell, TX. Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some ben

Full-time

USD 16.25 - 18.00 per hour

Tier-1 Network Monitor/Help Desk Support

Virginia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Help Desk Support, Networking Tools, Technical Support Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 3 + years of related experience ship Required: Yes Job Description: Join our technology leading team of men and women tha

Full-time

USD 62,075.00 - 83,983.00 per year

Help Desk (Tier 2) | Fully Remote (Wisconsin)

Remote

•

Yesterday

Job Title:Help Desk II Location: Madison, WI (100% Remote within Wisconsin) The Help Desk II professional will provide Level 1 technical support services for the Wisconsin Department of Corrections (DOC), Bureau of Technology Management (BTM). Working under the close supervision of the Help Desk Supervisor, this role supports DOC staff by troubleshooting hardware, software, network, printer, and operating system issues while delivering excellent customer service in alignment with DOC policie

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Contract

23 - 28

Level 1 IT Help Desk Technician (MSP Environment)

Great Neck, New York

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Today

Level 1 IT Help Desk Technician (MSP Environment) Location: Onsite in Great Neck, Long Island, NY Travel: Up to 10% to NYC (likely less) Employment Type: Contract-to-Hire About the Client Our client is a growing Managed Service Provider (MSP) based in Long Island, supporting small businesses across NYC and Long Island-primarily medical and dental offices. They are expanding their help desk team to meet increasing demand and provide exceptional service to their clients. Position Overview We

Full-time

USD 25.00 - 30.00 per hour

Tier 2 Help Desk Technician - Clearance Required

Remote

•

Today

Overview LMI is seeking a Tier II Help Desk Technician to serve as the critical second-level escalation resource for the Army Training Information System (ATIS). Serving as the critical second level of escalation from Tier I (AESMP) support, this role demands exceptional problem-solving abilities and effective communication skills to guide users through sophisticated system challenges. The technician will collaborate closely with cross-functional teams to ensure seamless issue resolution while

Full-time

USD 83,000.00 - 95,000.00 per year

NCIS Help Desk Analyst Tier 2 | Active Top Secret clearance

Quantico, Virginia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: IT End User Support, IT Help Desk, IT Service Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 2 at

Full-time

USD 25.92 - 35.08 per hour

Help Desk (Tier 3)

Phoenix, Arizona

•

Today

We are hiring a Tier 3 Help Desk / IT Support Engineer to join a growing technology team-based Tempe, AZ. This is a senior level support role handling escalation, systems issues, deeper troubleshooting, and infrastructure adjacent work. You'll support both onsite and remote users while partnering closely with systems and network engineers on advanced issues. This isn't a ticket taking help desk position, you'll own complex escalations, work on backend systems, and help lead root cause analysis

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Full-time

$70000 - $90000

NCIS Help Desk Analyst Tier 2 | Night Shift 10pm - 6am | Active Top Secret clearance

Quantico, Virginia

•

Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier

Full-time

USD 25.92 - 35.08 per hour

Help Desk Technician - Tier III - TS/SCI w. Polygraph

Elkridge, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Hardware, Hardware Troubleshooting, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Technician with GDIT. A c

Full-time

USD 28.60 - 38.70 per hour

Help Desk 1

Austin, Texas

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7d ago

Help Desk 1 (Onsite) Primary Location: Austin, Texas Need locals V-Soft Consulting is currently hiring for a Help Desk 1 for our premier client in Austin, Texas. WHAT YOULL NEED: Technical Requirements and Certifications Preferred: CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred. Education and Experience Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).: 3 years. Experience

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Help Desk Tier 1 jobs