Help Desk Tier 1 Jobs

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NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: Security+, CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT me
Posted 32 days ago | Updated 4 hours ago

Help Desk Technician Level 1

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: 1st Line Support, Remote Access, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Level I Transform technology into opportunity as a Hel
Posted 60+ days ago | Updated 4 hours ago

Help Desk Tier II (onsite)

QCI/Quandrant, Inc.

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Falls Church, Virginia, USA

Full-time

Help Desk Tier II (onsite) Falls Church, VA MUST: Active DoD Secret or Level 3 or higher Public Trust Experienced Help Desk Tier II 4+ years of professional experience working in a enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard MS Office software systems including MS Project, especially knowledgeable with Windows 10 environment Possess knowledge of workstation administration and management Experience with IT and Help Desk technologies, to include Remedy, H
Easy Apply
Posted 60+ days ago | Updated 5 days ago

Tier 2 Helpdesk Lead CAB Manager for Tech Control

Decisionpoint Corporation

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District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team on the upcoming Enterprise DISA JSP ETM Services 2.0 program. This position is onsite in the Washington, DC area. Duties & Responsibilities Oversee day-to-day operations of the Tech Control Facility Service Desk (CAB) to ensure efficient handling of trouble tickets received from multiple sources (e.g., customers, DISA, JSP Service Desks). Provide 24x7x365 Tier II support, including
Posted 53 days ago | Updated 1 hour ago

NCIS Help Desk Analyst Tier II | Night Shift 10pm - 6am | Top Secret clearance

General Dynamics

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Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Operations, Help Desk Support, Ticketing Systems Certifications: Security+ CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterp
Posted 60+ days ago | Updated 4 hours ago

Help Desk Level 1 Representative

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen
Posted 39 days ago | Updated 4 hours ago

Help Desk Technician Level 1

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: 1st Line Support, Remote Access, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Level I Transform technology into opportunity as a Hel
Posted 60+ days ago | Updated 20 hours ago

Help Desk Technician Level 1

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: 1st Line Support, Remote Access, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Level I Transform technology into opportunity as a He
Posted 60+ days ago | Updated 20 hours ago

Help Desk Coordinator Level 1

Spruce Technology Inc.

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Clifton, New Jersey, USA

Contract

Title: Help Desk Coordinator (Level-1 Support) Job Type: Contract Employment Type of Work: Onsite Work Location: United States Duration: 2 Months Helpdesk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. The Helpdesk Coordinator able to speak to end users positively and explain technical detail in a manner they can understand. Experience using email (Microsoft Outlook) Exper
Easy Apply
Posted 60+ days ago | Updated 11 hours ago

Client Services - Help Desk 1

RICEFW Technologies Inc

•

Detroit, Michigan, USA

Contract, Third Party

Technical Client Service Specialist Location: Support Services Building A, 1425 East Warren, Detroit, MI 48201 Reports to: Senior Director, Client Services Position Summary: As a significant member of the Technology Division's Client Services team, the Technical Client Service Specialist will serve as the first point of contact for technical support requests for district staff and students. This role is responsible for providing efficient, professional, and effective IT support by diagnosing an
Easy Apply
Posted 12 days ago | Updated 9 hours ago

Help Desk Engineer Tier 2

iSpace, Inc

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Nashville, Tennessee, USA

Contract

JOB DETAILS: Title: Tier 2 Service Desk Engineer Location: Nashville, TN Type: 06 - 12 plus months contract (extendable) Job Description: We are seeking a creative, energetic individual with technical skills and experience, who communicates well, and loves being customer focused. Looking for engineers who bring fresh ideas from all areas and backgrounds, but above all a Service Desk engineer should enjoy working patiently and positively with people of varying technical capabilities. What You ll
Easy Apply
Posted 60+ days ago | Updated 2 days ago

Help Desk Technician (Local to Colorado Only)

Serenity Info Tech, Inc.

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Denver, Colorado, USA

Contract

Title: Help Desk Technician Location: Denver, CO (Onsite) Duration : 02 months Client : State of Colorado Job Description: The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help d
Easy Apply
Posted 32 days ago | Updated 2 days ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Sierra Vista, Arizona, USA

Full-time

Description Our team is seeking a qualified help desk Support technicians to support one of the largest, most collaborative enterprise service desks in the defense space. Under the Army Enterprise Service Desk, the System Support function handles incidents and requests from mission partners anywhere on the globe. You will: - Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, netwo
Posted 8 days ago | Updated 1 hour ago

Help Desk Technician

Decisionpoint Corporation

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Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is located onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, t
Posted 53 days ago | Updated 1 hour ago

Help Desk Technician

Decisionpoint Corporation

•

Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, tracking
Posted 53 days ago | Updated 1 hour ago

Help Desk Technician

TEKsystems c/o Allegis Group

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Columbus, Ohio, USA

Full-time

TEKsystems is seeking a Tier 1 help desk technician for one of our clients based out of Columbus, Ohio. This position has an on-site component, so the candidate must be willing to commute to Columbus. Must Have: Minimum 1 year of IT support or service desk experience, including professional work, internships, academic projects, or coursework.Associate degree (or equivalent relevant experience).Availability to work daytime and evening shifts during the week, with some weekend hours included. Ni
Posted 8 days ago | Updated 1 hour ago

Help Desk Technician

TEKsystems c/o Allegis Group

•

Kernersville, North Carolina, USA

Full-time

Description Seeking someone with experience of over 5 years working within Tier 1-Tier 3 Help Desk Support. Responsibilities include: taking tickets and ability to troubleshoot any issue: mapping printers, password resets, troubleshoot MS app support issues, etc. Perform Root Cause Analysis, not just receive and escalate. Experience utilizing Excel to create reporting and troubleshooting MAC devices. Responsibilities: Support of factory floor systems Assist Help Desk Systems Analyst Network inf
Posted 3 days ago | Updated 1 hour ago

Help Desk Analyst/ Trainer

Soni Resources Group

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New York, New York, USA

Full-time

We are seeking a skilled IT Help Desk and Desktop Support Specialist with training expertise to join a leading law firm. This hybrid role blends hands-on technical support with training development and delivery. The ideal candidate brings 3-5 years of law firm IT experience, exceptional communication skills, and a passion for empowering users through effective training. Key Responsibilities: Provide Tier 1 and 2 technical support for hardware, software, mobile, and remote tech. Deliver high-leve
Posted 23 days ago | Updated 1 hour ago

Help Desk Manager

Peraton

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Washington, District of Columbia, USA

Full-time

Responsibilities The Help Desk manager shall oversee and manage daily help desk functions for a team of up to 30 Service Desk / Help Desk Analysts. Responsible for coordinating and scheduling personnel across multiple locations within the Washington DC Area with several having 24 x 7 x 365 operations to ensure minimum staffing levels are met. Coordinate with other team leads to shift personnel across locations to account for increased ticket activity. In addition, the Help Desk Manager will be
Posted 54 days ago | Updated 27 days ago

IT Help Desk Technician (Req #: 1100)

Peckham Industries

•

Brewster, New York, USA

Full-time

Peckham Industries Location: Brewster, NY, NY Salary Interval: Full Time Pay Range: $27.00 - $30.00 About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials an
Posted 4 days ago | Updated 1 day ago