Help Desk Jobs in 21157

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Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 59 days ago | Updated 2 days ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 16 days ago | Updated 8 days ago

Help Desk Analyst

Robert Half

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Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 22 days ago | Updated 9 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

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Baltimore, Maryland, USA

Full-time

Description: This role will be the only resource supporting the facility onsite. Daily responsibilities will require them to resolve issues with computer hardware and software, provide end user training and education, builds, and rebuilds computers, and assists with overall operation of client's end user facing technology. Employees in this role create and manage access to networks, systems, and applications by creating or removing end user accounts, rights, and permissions. Service Desk Analyst
Posted 2 days ago | Updated 9 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 29 days ago | Updated 1 day ago

Network/Systems Engineer

Govcio LLC

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Hanover, Maryland, USA

Full-time

Overview: GovCIO is currently hiring a Network/Systems Engineer to support DCSA with the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Boyer PA. Candidates are expected to reside locally and be able to report to the customer site when needed, but the work will generally be completed remotely. Responsibilities: Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to provide a modern autom
Posted 9 days ago | Updated 3 hours ago

Network/Systems Engineer

Govcio LLC

•

Hanover, Maryland, USA

Full-time

Overview: GovCIO is currently hiring a Network/Systems Engineer to support DCSA with the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Boyer PA. Candidates are expected to reside locally and be able to report to the customer site when needed, but the work will generally be completed remotely. Responsibilities: Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to provide a modern auto
Posted 9 days ago | Updated moments ago

Network/Systems Engineer

GovCIO

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Hanover, Maryland, USA

Full-time

Overview GovCIO is currently hiring a Network/Systems Engineer to support DCSA with the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Boyer PA. Candidates are expected to reside locally and be able to report to the customer site when needed, but the work will generally be completed remotely. Responsibilities Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to provide a modern automa
Posted 10 days ago | Updated 9 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 1 day ago

Systems Administrator (DevOps), Adv

Peraton

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Columbia, Maryland, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 17 days ago

Senior Systems Administrator-Hybrid

GovCIO

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Hanover, Maryland, USA

Full-time

Overview We are currently hiring for a Sr Systems Administrator to support a Network Operations Center for the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Hanover, MD. Candidates are expected to reside locally and be able to report to the customer site one to two days per week as needed. Responsibilities Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to provide a modern automat
Posted 60+ days ago | Updated 9 hours ago

Jr Systems Administrator-Hybrid

GovCIO

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Hanover, Maryland, USA

Full-time

Overview We are currently hiring for a Jr Systems Administrator to support a Network Operations Center for the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Hanover, MD. Candidates are expected to reside locally and be able to report to the customer site one to two days a week as needed. Responsibilities Responsibilities include: Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to
Posted 60+ days ago | Updated 9 hours ago

Systems Information Manager - SME- Hybrid

GovCIO

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Hanover, Maryland, USA

Full-time

Overview We are currently hiring for a Systems Information Subject Matter Expert to support a Network Operations Center for the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Hanover, MD. Candidates are expected to reside locally and be able to report to the customer site one to two days a week as needed. Responsibilities Responsibilities include: Operate an AWS GovCould hosting service with a collection of capabilities, tools
Posted 60+ days ago | Updated 9 hours ago

System Administrator

Leidos

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Columbia, Maryland, USA

Full-time

Description Are you ready to work on projects that can potentially change the world? Join us at Leidos, where your most important work is ahead! You will enjoy great benefits such as 5 weeks of Paid Time Off, Flexible Schedules, Discounted Stock Purchase Plans, Education and Training Support and more! If this sounds like the kind of place where you can thrive, keep reading! The Leidos Intelligence Group has a career opportunity for a System Administrator in Columbia, MD. Program Summary Leid
Posted 9 days ago | Updated 15 hours ago

Desktop Support Specialist

TEKsystems c/o Allegis Group

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Baltimore, Maryland, USA

Full-time

Description: Performs general maintenance tasks, troubleshoots and repairs computer systems and peripheral equipment throughout the organization. Includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. Identifies, researches and resolves technical incidents. Minimum 2 years experience networking in a TCP/IP- LAN/WAN environment. Proficient in Microsoft Office products, including but not limited to Word, Exc
Posted 2 days ago | Updated 9 hours ago

Sr. Systems Engineer (Integration)

Leidos

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Columbia, Maryland, USA

Full-time

Description Leidos is looking for a System Engineer with extensive Integration experience to join a high performing Agile team using the Scaled Agile Framework (SAFe) methodology. The program uses Behavior Driven Development (BDD) and test automation tools alongside a full suite of team collaboration tools. Program execution follows DEVOPS best practices and employs robust development, test, and production environments. The program provides system engineering, development, test, integration, and
Posted 9 days ago | Updated 3 hours ago

Software Engineer

Leidos

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Hanover, Maryland, USA

Full-time

Description The SIGINT Systems Division at Leidos current has an opening for a DevOps Software Engineer Level 4 (SWE4) to work in Hanover, MD. This is a full-time opportunity supporting our mission customer in the Fort Meade, MD area. This is an exciting opportunity to be part of a large program with more than two (2) years left on the existing contract. In this mission, Leidos supports a multi-year TTO contact supporting software and systems development, system administration, and helpdesk s
Posted 9 days ago | Updated 11 hours ago

Senior .NET Developer - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Corp to Corp Resumes are accepted. This is a Senior .NET Developer will be part of a development team and will assist in end-to-end system enhancement, system support and new development using C#, Bootstrap, CSS3, HTML5, TypeScript, JavaScript, Knockout, ASP.NET Webforms, .NET Core, MVC, and Entity Framework, SQL Server including creating stored procedures, functions, tables and creating and maintaining SSIS packages and SSRS reports. This position will be responsible for helpi
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Posted 3 days ago

IT Operational / READINESS COORDINATOR

TalTeam

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Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
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Posted 1 day ago

Senior DevOps Engineer

CGI

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Columbia, Maryland, USA

Full-time

Senior DevOps Engineer Position Description CGI Federal is seeking a Senior DevOps Engineer with proven technical experience to join its Healthcare Practice. We are seeking someone who can be part of a large team in a dynamic and changing environment with specific experience with the Centers for Medicare & Medicaid Services (CMS). Projects include supporting an AWS upgrade, software solution development and maintenance for mission critical applications in the federal healthcare space. Candidate
Posted 60+ days ago | Updated 1 hour ago