Help Desk Jobs in 21705

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Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 60+ days ago | Updated 4 days ago

IT Help Desk Coordinator

JBC powered by Workgenius

•

Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 18 days ago | Updated 10 days ago

Help Desk Analyst

Robert Half

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Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 25 days ago | Updated 11 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 31 days ago | Updated 21 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 18 hours ago

Service Desk Analyst II

Dolphin Solutions Inc

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Remote

Contract, Third Party

Description POSITION TITLE: Service Desk Analyst II OFFICE LOCATION: Remote CORE TIME ZONE: EST REMOTE WORK COMMENTS: 8:00 pm 3:00 am EST, M-F TIMELINE: The first batch of resumes will be sent to the hiring manager at 3:00 on Thursday, May 16. POSITION SUMMARY: The Service Desk Analyst II provides frontline support and incident diagnosis for Republic Services applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting in
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Posted 13 hours ago

Technology & Security Consultant III

AECOM Corp. - Worldwide

•

Germantown, Maryland, USA

Full-time

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating in
Posted 25 days ago | Updated 11 hours ago

Network/Systems Engineer 1 (Network Edge Operations - 1st Shift Monday-Friday)

Govcio LLC

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Martinsburg, West Virginia, USA

Full-time

Overview: GovCIO is looking for a Network Engineer to work 1st shift Monday - Friday onsite in Martinsburg, WV or Hines, IL Responsibilities: Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolvi
Posted 11 days ago | Updated 4 hours ago

Network/Systems Engineer 1 (Network Edge Operations - 1st Shift Monday-Friday)

Govcio LLC

•

Martinsburg, West Virginia, USA

Full-time

Overview: GovCIO is looking for a Network Engineer to work 1st shift Monday - Friday onsite in Martinsburg, WV or Hines, IL Responsibilities: Maintains operational and security capabilities of the VA's network gatewaysSupports the VA NOC by providing Tier II network engineering supportRespond to Help Desk escalations via phone call, email, or the VA's ticketing system.Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command.Maintain evolving corp
Posted 14 days ago | Updated 8 hours ago

Network/Systems Engineer 1 (Network Edge Operations - 1st Shift Monday-Friday)

GovCIO

•

Martinsburg, West Virginia, USA

Full-time

Overview GovCIO is looking for a Network Engineer to work 1st shift Monday - Friday onsite in Martinsburg, WV or Hines, IL Responsibilities Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolvin
Posted 14 days ago | Updated 11 hours ago

Customer Technical Specialist

Peraton

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Sterling, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 19 days ago | Updated 19 days ago

Network/Systems Engineer 1 (Network Edge Operations - 3rd Shift Sunday - Wednesday)

Govcio LLC

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Martinsburg, West Virginia, USA

Full-time

Overview: GovCIO is looking for a Network Engineer to work 3rd Shift Sunday - Wednesday onsite in Martinsburg, WV. Responsibilities: Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolving corpor
Posted 11 days ago | Updated 4 hours ago

Network/Systems Engineer 1 (Network Edge Operations - 3rd Shift Sunday - Wednesday)

Govcio LLC

•

Martinsburg, West Virginia, USA

Full-time

Overview: GovCIO is looking for a Network Engineer to work 3rd Shift Sunday - Wednesday onsite in Martinsburg, WV. Responsibilities: Maintains operational and security capabilities of the VA's network gatewaysSupports the VA NOC by providing Tier II network engineering supportRespond to Help Desk escalations via phone call, email, or the VA's ticketing system.Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command.Maintain evolving corporate know
Posted 14 days ago | Updated 10 hours ago

Network/Systems Engineer 1 (Network Edge Operations - 3rd Shift Sunday - Wednesday)

GovCIO

•

Martinsburg, West Virginia, USA

Full-time

Overview GovCIO is looking for a Network Engineer to work 3rd Shift Sunday - Wednesday onsite in Martinsburg, WV. Responsibilities Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolving corpora
Posted 14 days ago | Updated 11 hours ago

Network/Systems Engineer 1 (Network Edge Operations)

GovCIO

•

Martinsburg, West Virginia, USA

Full-time

Overview We are looking for a Network Engineer to work 3rd shift Wednesday - Saturday onsite in Martinsburg, WV. Responsibilities Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolving corporat
Posted 33 days ago | Updated 11 hours ago

Cloud Service Lead

Booz Allen Hamilton

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Ashburn, Virginia, USA

Full-time

Job Number: R0191830 Cloud Service Lead The Opportunity: You know that project managers touch every single part of a business and wear multiple hats: from caring for the client and their meaningful project goals to participating in business development and being a key contributor to their employees' growth. We're looking for someone like you to help our clients meet their mission by supporting the homeland security mission. As a leader on our team, you'll oversee the delivery of the most advanc
Posted 52 days ago | Updated 3 hours ago

Windows SME (Intune and Azure) ** 100% Remote **

Amerit Consulting

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Remote

Contract

Overview: Seeking an accomplished Windows Subject Matter Expert (Intune and Azure). Location: Elk Grove, CA (100% Remote) Duration: 12 months contract w/ possibility of extensions Notes: Work hours: candidate must work 8:00am 5:00pm Pacific Time business hours. Description: Assist in Microsoft Windows 11 migrations and utilizing Microsoft Azure and Microsoft Intune to manage Windows 11 devices.Work directly with the department staff on all programs and projects dealing Microsoft Windows 11 m
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Posted 1 day ago | Updated 19 hours ago

IT Infrastructure Analyst

Marriott International

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Remote or Frederick, Maryland, USA

Full-time

Job Number 24045862 Job Category Information Technology Location Frederick Data Center, 7300 Crestwood Blvd, Frederick, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY This position is responsible for the primary support, maintenance and system availability of the z/TPF mainframe platform which runs business critical Production, Test and Development application systems within this environment. Responsible for line m
Posted 41 days ago | Updated 11 hours ago

Senior .NET Developer - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Corp to Corp Resumes are accepted. This is a Senior .NET Developer will be part of a development team and will assist in end-to-end system enhancement, system support and new development using C#, Bootstrap, CSS3, HTML5, TypeScript, JavaScript, Knockout, ASP.NET Webforms, .NET Core, MVC, and Entity Framework, SQL Server including creating stored procedures, functions, tables and creating and maintaining SSIS packages and SSRS reports. This position will be responsible for helpi
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Posted 5 days ago

IT Operational / READINESS COORDINATOR

TalTeam

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Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
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Posted 3 days ago | Updated 16 hours ago