Help desk Jobs in San Ramon, CA

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Help Desk Analyst

Robert Half

•

Pleasanton, California, USA

Full-time

Description We are on the search for a Help Desk Analyst II to join a team based in Pleasanton, California. In this role, you will be the first point of contact for employees experiencing IT issues, ensuring efficient resolution and high levels of customer satisfaction. You will also be responsible for the installation, monitoring, and maintenance of user workstations, operating systems, and applications. This role offers a contract to hire employment opportunity. Responsibilities: Address inte
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Posted 7 days ago | Updated 5 hours ago

Helpdesk Analyst

Bayside Solutions

•

Dublin, California, USA

Contract

Helpdesk Analyst W2 Contract Salary Range: $52,000 - $62,400 per year Location: Dublin, CA - Onsite Role Job Summary: This Helpdesk Technician position focuses on telephone support for corporate users, distribution center users, and retail store employees. We require someone flexible and able to work various shifts during a Monday to Friday work week. Duties and Responsibilities: Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and email re
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Posted 12 days ago | Updated 1 hour ago

IT Help Desk Support

Bayforce

•

San Ramon, California, USA

Full-time

The Service Desk Technician is responsible for assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as needed. Respond to IT Help queries on the phone, via email, in person, or through remote access. Log incidents, and status in ServiceNow.Offer technical assistance in the configuration, set
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Posted 20 days ago | Updated 20 days ago

Bay Area Desktop Support Engineer/ Law Firm Help Desk Support

Motion Recruitment Partners, LLC

•

San Francisco, California, USA

Full-time

Desktop Support -San Francisco based with travel to Palo Alto Summary: The San Francisco office is looking for an experienced Desktop Support Engineer to support the Information Technology department. This is an international law firm of approximately 1,200 lawyers located in 13 offices in six countries. If you are looking to work in a friendly, collaborative environment that affords unique opportunities to expand your professional development, this role is for you. The ideal candidate will ha
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Posted 10 days ago | Updated 1 hour ago

Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 56 days ago | Updated 7 days ago

Helpdesk Support Specialist

Ledgent Technology

•

San Jose, California, USA

Contract

Job Title: IT Helpdesk Location: San Jose, CA Contract Responsibilities: Performs computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment. Operating, troubleshooting, and resolving issues with the Windows 10/11 operating system. Coordinates across multiple departments/vendors to provide support. Interacts with the customer when responding to technical questions or requests for information. Maintains regular attendanc
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Posted 9 days ago | Updated 1 hour ago

Helpdesk/Desktop Support

HTC Global Services

•

San Jose, California, USA

Full-time

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life an
Posted 2 days ago | Updated 7 hours ago

Help Desk Technician / Software Trainer

Ledgent Technology

•

San Francisco, California, USA

Full-time

Help Desk Technician / Software Trainer with Law Firm Support Experience FTE - Hybrid Locations: San Francisco, Oakland, Sacramento, San Diego Salary: $32/hr - $42.30/hr Prefer Local Candidates 3 - 5 Years Experience Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Directo
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Posted 27 days ago | Updated 1 hour ago

Help Desk Support II

Odesus

•

Remote or Los Angeles, California, USA

Contract

Large Los Angeles based healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent II on a contract to hire basis. Remote OK; Local candidates preferred.MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULEDSummary: The Service Desk Agent II is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required. This role will provide Tier 2 level support, including level 1 escalatio
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Posted 6 hours ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

•

Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 14 days ago | Updated 10 hours ago

IT Help Desk Coordinator

JBC powered by Workgenius

•

Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 13 days ago | Updated 5 days ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 20 days ago | Updated 5 hours ago

Helpdesk Support: I (Junior)-Remote Position

Corus Consulting

•

Remote

Contract

Corus is looking for Helpdesk Support: I (Junior)- Description:As a Vulnerability and Device Remediation Specialist, your mission is to fortify our organization's digital defenses by identifying and addressing vulnerabilities in our systems and networks. You'll be the frontline medic, swiftly diagnosing and treating any security weaknesses to ensure our data remains secure and our operations uninterrupted. Prioritize vulnerabilities based on risk and urgency. - Collaborate with system administr
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Posted 13 hours ago | Updated 10 hours ago

PC Technician

TEKsystems c/o Allegis Group

•

San Francisco, California, USA

Full-time

Description: Job Description: We are hiring an IT Support Specialist in San Francisco, CA. In this role you will provide both remote and onsite technical, operational, and training support to users. As an IT Support Specialist you will support escalated problems from the help desk, as well as provide second-tier support to end-users for PC, server, mainframe applications, and hardware. Hours: Normal work hours are Monday through Friday; 8 hour shift between 6AM and 6PM local time. After hours su
Posted 5 hours ago

PC Technician

TEKsystems c/o Allegis Group

•

San Francisco, California, USA

Full-time

Description: Job Description: SAIC is hiring a Senior IT Support Specialist in San Francisco, CA. This position will support the US Army Corps of Engineers RITS Program. In this role you will provide both remote and onsite technical, operational, and training support to users. As a Senior IT Support Specialist you will support escalated problems from the help desk, as well as provide second-tier support to end-users for PC, server, mainframe applications, and hardware. Hours: Normal work hours a
Posted 5 hours ago

Entry-level Software Development Role

Year Up

•

Pleasant Hill, California, USA

Full-time

Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at
Posted 21 days ago | Updated moments ago

Entry-level Information Technology (IT) Role

Year Up

•

Pleasant Hill, California, USA

Full-time

Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at
Posted 21 days ago | Updated moments ago

IT Support Technician

Amentum

•

San Francisco, California, USA

Full-time

Amentum is seeking IT Support Technicians to support our DHS customer at their regional CONUS and OCONUS facilities. We are pipelining candidates for future roles in New York, NY; Williston, VT; and San Francisco, CA. With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and remote support. With your experience with Windows operating systems including pa
Posted 5 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 26 days ago | Updated 16 hours ago

Sr. Support Engineer (Palo Alto)

TEKsystems c/o Allegis Group

•

Palo Alto, California, USA

Full-time

Description: Sr. Support Engineer, Match Group Business Technology Match Group is looking for a motivated and passionate Sr. Support Engineer to help provide a great technical experience for all of our employees. Your day-to-day will include troubleshooting hardware and software issues related to local machines, network connectivity, SaaS apps, virtual machines, email, Slack, and more. You will perform the technical onboarding for new employees and have a large contribution to team project work,
Posted 17 hours ago | Updated 5 hours ago