Helpdesk Administrator Jobs in Austin, TX

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CAPPS Financials Technical Support Specialist

Apex Systems

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Austin, Texas, USA

Full-time

Job#: 2026732 Job Description: Primary responsibility is to provide daily, general guidance and troubleshooting support for CAPPS Financials to end-users and support staff via email, MS Teams chats/calls, and meetings. Will also serve as CAPPS Level 1 Support (submit tickets to CPA) and provide CAPPS expertise as needed for business process development, testing, & training. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirem
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Posted 13 days ago | Updated 9 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

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Austin, Texas, USA

Full-time

Required Skills: 2+ years of helpdesk support experienceExperience supporting Windows OSExperience remote troubleshooting hardware equipment (i.e. PC's, Printers, etc.)Experience with Active Directory Job Description: Client is looking to hire a Service Desk Analyst. Team is currently doubling in size due to higher call volume and incoming tickets. While supporting daily IT related tasks and projects, technician will also have opportunities to grow technical skills by learning new technologies t
Posted 2 days ago | Updated 5 hours ago

Lab Support Engineer

Apex Systems

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Austin, Texas, USA

Full-time

Job#: 2028947 Job Description: Title: Lab Support Engineer Location: Austin, TX Contract Length: Long Term Ongoing Contract Pay Rate: $30-40/HR Lab Support Engineer will work onsite in a lab environment. ENGINEERING SERVICES RELATED TO: System builds to specifications and system teardowns.Online First Article (OFA) builds and setup/teardowns.Customer Image Validation, Media Restore, and Image Capture.Hardware Library check ins/outs.Project work related to Automation and Business Transformation,
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Posted 5 days ago | Updated 9 hours ago

Global Help Desk

Apex Systems

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Austin, Texas, USA

Full-time

Job#: 2029300 Job Description: Role: Help Desk Representative Shift: 3 days onsite/ 2 days remote (78703) Location: Austin, TX - Must Be Willing to Come Onsite Duration: 6 months w/ potential for extension or conversion If you meet all requirements and are interested in applying, please send an updated resume and your availability to chat to What You'll Do: Performs installation, repair, and preventative maintenance of personal computers (PC) and related systems. Troubleshoots and resolves sof
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Posted 1 day ago | Updated 9 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

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Austin, Texas, USA

Full-time

Description: Locations: 2 Positions will sit at the Austin, TX site location Looking for at least 2-3 years of Helpdesk experience in an enterprise environment. Candidate need to have experience with providing support for Windows 10/11, Office 365, working with a ticketing systems, and understanding of navigating issues through a Knowledgebase. All candidates coming onboard with have to do phone as well as chat support. Shift: Candidates will work onsite starting day one, but will be able to wo
Posted 5 hours ago

ASG Service Desk Analyst

SHI International Corporation

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Austin, Texas, USA

Full-time

Job Summary The ASG Service Desk Analyst will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall service desk functions. T he Product & MSP Service Desk Team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud computing platforms, providing a singl
Posted 17 hours ago | Updated 5 hours ago

ASG Service Desk Analyst II

SHI International Corporation

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Austin, Texas, USA

Full-time

Job Summary The ASG Service Desk Analyst II will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall service desk functions. T he Product & MSP Service Desk Team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud computing platforms, providing a si
Posted 17 hours ago | Updated 5 hours ago

Project Manager

Apex Systems

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Austin, Texas, USA

Full-time

Job#: 2017963 Job Description: Job Type: W2 Contract to Hire Contract Length: 6 Months Location: Onsite - downtown Austin, TX If you meet below qualifications, send resume in Word format to Project Manager to assist with a technology effort of Oracle Cloud Fusion ERP (financials & HR) migration from legacy implementation In collaboration with agency procurement team and various stakeholders, manage new IT procurementsGathering requirements and developing specificationsChecking against agency
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Posted 60+ days ago | Updated 8 hours ago

WW Retail Online Production Support Manager

Apple, Inc.

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Austin, Texas, USA

Full-time

Summary The people here at Apple don't just create products - we build the kind of wonder that's revolutionized entire industries. It's the diversity of our people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it!The Production Support Manager will lead a team of self-starters, and will establish key operational metrics and supervise
Posted 27 days ago | Updated moments ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 33 days ago | Updated 3 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

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Austin, Texas, USA

Full-time

Description: Note: Manager likes to see candidates that have at least 2-3 years of Helpdesk experience in an enterprise environment. Candidate need to have experience with providing support for Windows 10/11, Office 365, working with a ticketing systems, and understanding of navigating issues through a Knowledgebase. All candidates coming onboard with have to do phone as well as chat support. Shift: Candidates will work onsite starting day one, but will be able to work remotely on Friday's. Aft
Posted 1 day ago | Updated 5 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

•

Austin, Texas, USA

Full-time

Description: Locations: 2 Positions will sit at the Austin, TX site location TEKsystems Candidates placed on this team: For reference you can mirror the below candidates that are currents and those that have gone direct as FTEs that we have placed on this team in the past to see the level of experience that we are looking for: Armando Castro, Katherine Cressler, Sidhant Sharad, Jurcemeo Triplett, Vincent Garcia, Thomas Gallagher, Kevin Lopez, and Valeria Rea. Note: Manager likes to see candidate
Posted 1 day ago | Updated 5 hours ago

Field Service Technician

SHI International Corporation

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Austin, Texas, USA

Full-time

Job Summary SHI has an exciting opportunity available in our Enterprise Solutions Group as a Field Service Technician. This is a full-time position that reports to customer's headquarters on a daily basis and requires travel to customer's satellite sites. The Field Service Technician can expect repair tickets to be assigned daily. The Field Service Technician will then schedule service with the end user and travel to the site to resolve the hardware and software issues. Work hours are Monday th
Posted 24 days ago | Updated 5 hours ago

IT support Specialist

Inabia Software & Consulting Inc.

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Remote

Full-time

REQUIRED/EXPECTED: Bachelor s degree or equivalent work experience installing, supporting, and troubleshooting hardware peripherals and providing desktop support required.Excellent communication and interpersonal skills required.Background must demonstrate the ability to take ownership in troubleshooting and solving Client System related issues.Must demonstrate the ability to operate effectively within a complex, dynamic environment. Demonstrate the ability to perform testing, implementation, an
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Posted 2 days ago | Updated 1 day ago

IT Security Administartor

Reasonn

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Remote

Contract

IT Security Administrator Arlington, VA 6 Months+ Job Summary The IT security administrator will be responsible for day to day activities surrounding general user id administration and access control/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden skill sets/ information security & technology acumen by being part of a diversified team working with highly skilled professionals. Responsibili
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Posted 2 hours ago

IT Operational / READINESS COORDINATOR

TalTeam

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Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
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Posted 6 days ago | Updated 21 hours ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 60+ days ago | Updated 7 days ago

Help Desk Analyst

Robert Half

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Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 27 days ago | Updated 5 hours ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 21 days ago | Updated 12 days ago

AWS Cloud Solutions Architect & Operations Manager

JMS Technical Solutions

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Remote

Full-time

Our client is looking for an AWS Cloud Solutions Architect & Operations Manager. This is a fully-remote/full-time/direct hire position Hourly based on experience: $150k-$190k We re looking for a cloud solutions architect and operations manager to lead the evolution and maintenance of our client's cloud infrastructure on AWS. You ll be responsible for designing, implementing, and managing cloud solutions that support our data science and software development teams. You ll also collaborate with ot
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Posted moments ago