Helpdesk Administrator Jobs in Boston, MA

Refine Results
1 - 20 of 87 Jobs

Desktop Support Technician

Axiom Global Technologies, Inc.

•

Marlborough, Massachusetts, USA

Third Party, Contract

Desktop Support Technician: End User Support; Onsite Support for end users; Standard hardware and software troubleshooting; Thorough knowledge of Windows 10 and Windows 11 desktop Operating systems; Thorough knowledge of Microsoft desktop and cloud-based suite of applications, such as Microsoft 365 (O365); Solid troubleshooting skills; Able to work independently and in a team; Good customer service skills; Familiar with remote troubleshooting tools like GoTo Rescue; Proficient with ServiceNow fo
Easy Apply
Posted 5 days ago

Service Desk Support

Zolon Tech Solutions Inc

•

Boston, Massachusetts, USA

Full-time

The qualified applicant will become part of Client OIG Information Technology Service Desk Support and Engineering Services Program. The IT Service Desk Technician provides technical assistance to Clients users, answers questions; resolves computer problems for clients in person, or via telephone or electronically; provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. The Computer User
Easy Apply
Posted 6 days ago | Updated 5 hours ago

Desktop Support/ Help Desk Support

Zolon Tech Solutions Inc

•

Boston, Massachusetts, USA

Contract

Roles and Responsibilities: Provide responsive, reliable, and consistent service delivery to all users including VIPs.Provide IT services that appropriately respond to the time-sensitive needs of customers,Provide prompt referrals and escalations to an appropriate IT support service option.Meet all Service Level Agreements (SLAs) including, but not limited to, speed to answer, first contact resolution, and limits on aged tickets.Resolves technical problems and answers queries by telephone in sup
Easy Apply
Posted 5 days ago | Updated 5 hours ago

Executive Support Analyst

Mitchell Martin, Inc.

•

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent
Easy Apply
Posted 60+ days ago | Updated moments ago

Help Desk Support Engineer

Motion Recruitment Partners, LLC

•

Billerica, Massachusetts, USA

Full-time

A well known and reputable educational company based in Billerica, MA currently hiring for a Help Desk Support Engineer to help support end users for a 6-month project. You will be working primarily with Windows, Active Directory, Exchange, as well as imaging and shipping machines and resetting passwords. Ideally this person will have at least one year of experience in a Windows environment. Contract Duration: 6 Months Required Skills & Experience Windows Active Directory Office365/Exchange IT
Easy Apply
Posted 51 days ago | Updated 5 hours ago

Helpdesk Support: I (Junior)-

Robert Half

•

Boston, Massachusetts, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst I in Boston, Massachusetts. This role primarily revolves around providing IT support to employees and contractors, often requiring multi-tasking and efficient issue resolution. The position is fully remote, allowing candidates from anywhere in the US to apply. Responsibilities: Fielding contacts from employees and contractors regarding IT issues. Utilizing team knowledgebase to troubleshoot and resolve reported
Easy Apply
Posted 11 days ago | Updated 5 hours ago

EMR Implementation Manager

Robert Half

•

Boston, Massachusetts, USA

Contract

Description We are searching for an EMR Implementation Manager to join our team in the healthcare industry, specifically within hospitals and social assistance sector. The role is located in Roxbury, Massachusetts and requires working on-site. This role offers a short term contract employment opportunity, focusing on the implementation of an EMR system, primarily NetSmart's MyEvolve, for a 40-bed inpatient unit. Responsibilities: Oversee the implementation of the EMR system, NetSmart's MyEvolve
Easy Apply
Posted 15 days ago | Updated 5 hours ago

IT Project Coordinator -PC24-07228

Compu-Vision Consulting, Inc.

•

Boston, Massachusetts, USA

Contract, Third Party

Position: PROJECT COORDINATOR Location: Boston, MA, 02109 POSITION OVERVIEW: The Project Coordinator (PC) provides administrative support for the Department, associated bureaus, and direct reports. The PC communicates clearly and concisely with diverse audiences, both orally and in writing, and is comfortable giving and receiving feedback to various stakeholders. They are familiar with project coordination, take initiative, and execute project administration deliverables to support the departme
Easy Apply
Posted 5 days ago | Updated 2 hours ago

Help Desk II

Apex Systems

•

Cambridge, Massachusetts, USA

Full-time

Job#: 2026409 Job Description: Help Desk II 2026409 Location: Cambridge, MA (Onsite) Job Overview: The Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoots and resolves basic issues through established processes, and ensures timely and high-quality service. Primary job Responsibilities: Address and resolve escalated helpdesk requests from managed service providers, ensuring timely and efficient solutions.Offer technical support for AV equipment and meeti
Easy Apply
Posted 21 days ago | Updated 9 hours ago

Helpdesk Support: I (Junior)-

Robert Half

•

Boston, Massachusetts, USA

Contract

Description We are offering an opportunity for a Vulnerability and Device Remediation Specialist to join our team in a remote, contract-based role. As part of our Information Technology department, you will focus on fortifying our digital defenses by identifying and addressing vulnerabilities in our systems and networks. You will be the frontline in swiftly diagnosing and treating any security weaknesses to ensure our data remains secure and our operations uninterrupted. This is a fully remote r
Easy Apply
Posted 11 days ago | Updated 5 hours ago

Junior IT Engineer/ Help Desk Engineer

Motion Recruitment Partners, LLC

•

Cambridge, Massachusetts, USA

Full-time

Job Description Our Client, a renewable energy company focused on lithium ion battery cell manufacturing, are currently looking of a Support Engineer to help support internal users. In this role you will be focused on supporting users within a full Windows environment, as well as phone support on both IOS & Android devices through Intune. Full Time Position. On site in Boston. A vehicle/ Valid License is required for this role, as there would might some travel to help set up their new facility.
Easy Apply
Posted 60+ days ago | Updated 5 hours ago

Help Desk Analyst I

Robert Half

•

Norwood, Massachusetts, USA

Contract

Description We are offering a short-term contract employment opportunity for a Help Desk Analyst I in Norwood, Massachusetts. This role entails managing SaaS applications, particularly focusing on provisioning, licensing, and ensuring integrations. The successful candidate will be joining our team to assist in an internal transition as we merge with a larger organization. Responsibilities: Oversee the management of SaaS applications, ensuring their effective functioning and integration. Handle t
Easy Apply
Posted 17 hours ago | Updated 5 hours ago

Help Desk Analyst

Robert Half

•

Beverly, Massachusetts, USA

Full-time

Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Hi Tech Engineering field. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst position. Located in Beverly, Massachusetts, the Help Des
Easy Apply
Posted 26 days ago | Updated 5 hours ago

Mid-Level Help Desk Technician

Chenega MIOS

•

Hanscom Air Force Base, Massachusetts, USA

Full-time

Req ID: 31009 Summary Mid-Level Help Desk Technician Hanscom AFB, MA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your
Posted 15 days ago | Updated 5 hours ago

Help Desk Analyst I

Robert Half

•

Billerica, Massachusetts, USA

Full-time

Description We are searching for a skilled Help Desk Analyst I to join our team located in North Billerica, Massachusetts. This position offers a contract to hire employment opportunity. As a Help Desk Analyst, you will be responsible for triaging user issues using various software such as Office 365, Case Systems Management Software, and Bomgar (Beyond Trust) - Remote Support Software. This role is within the telecom provider industry and requires expertise in various skills including Citrix Te
Easy Apply
Posted 5 days ago | Updated 5 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
Easy Apply
Posted 33 days ago | Updated 3 hours ago

PC Technician

TEKsystems c/o Allegis Group

•

Concord, Massachusetts, USA

Full-time

MUST HAVE AN ACTIVE SECRET CLEARANCE Description: Immediate need for a PC Technician to support the US Army Corps of Engineers. Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications, and hardware. The candidate will offer support with problems that the first tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and/or applications development to resto
Posted 5 hours ago

Help Desk Manager

Robert Half

•

Bedford, Massachusetts, USA

Contract

Description We are seeking a Help Desk Manager to join our team in Bedford, Massachusetts. In this role, you will be responsible for the management, development, and leadership of our geographically dispersed IT Service Desk organization. You will be tasked with designing, developing, and implementing technology solutions to provide key internal services to our employees. Responsibilities: Develop staff and nurture future leaders in the team. Ensure prompt, professional, and thorough solutions
Easy Apply
Posted 17 hours ago | Updated 5 hours ago

PC Technician

TEKsystems c/o Allegis Group

•

Concord, Massachusetts, USA

Full-time

Description: Job Description ** THIS POSITION IS ON-SITE IN ON-SITE AT CONCORD, MA** SAIC has an immediate need for a PC Technician to support the US Army Corps of Engineers RITS program, located in Concord, MA. Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with networ
Posted 2 days ago | Updated 5 hours ago

IT Security Administartor

Reasonn

•

Remote

Contract

IT Security Administrator Arlington, VA 6 Months+ Job Summary The IT security administrator will be responsible for day to day activities surrounding general user id administration and access control/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden skill sets/ information security & technology acumen by being part of a diversified team working with highly skilled professionals. Responsibili
Easy Apply
Posted 3 hours ago