Helpdesk Analyst jobs in Chicago, IL

Remote or Raleigh, North Carolina

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to join a contract team supporting customers. In this role, you will serve as an early point of contact for technical issues, helping users resolve problems related to Windows-based systems, peripherals, point-of-sale equipment, and related support tools. This opportunity is well suited for someone who communicates clearly, stays organized in a ticket-driven environment, and enjoys delivering dependable customer service in a fast

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Contract

USD 17.41 - 20.16 per hour

Help Desk/Desktop Support Analyst

Remote or North Yarmouth, Maine

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Today

Description We are looking for a client-focused Help Desk/Desktop Support Analyst to support software onboarding, user education, and implementation activities for customers in the local area. This Long-term Contract position is fully remote, though candidates should be based near the local area. In this role, you will work closely with clients to understand operational needs, guide successful adoption of software solutions, and provide clear training and support that drives effective day-to-day

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Contract

USD 23.75 - 27.50 per hour

Help Desk

Inverness, Illinois

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Today

Description We are looking for a Help Desk specialist to provide day-to-day technical support in a Windows-based environment for a small user group in Illinois. This contract-to-permanent opportunity is ideal for someone who enjoys hands-on desktop support, laptop setup, and resolving everyday IT issues with a responsive, customer-focused approach. The role supports approximately 12 end users and requires someone who can keep systems running smoothly while delivering dependable assistance across

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Full-time

USD 18.00 - 21.00 per hour

2nd Shift Help Desk Support

Remote or Downers Grove, Illinois

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Today

Responsibilities Sentinel Technologies is seeking a customer-focused 2nd Shift Help Desk Support Technician to provide remote technical support and issue resolution for a diverse client base. This role is responsible for troubleshooting end-user hardware, software, operating systems, mobile devices, and cloud-based technology issues while delivering exceptional customer service. The ideal candidate will have experience supporting both Windows and Apple environments, managing ServiceNow tickets,

Full-time

Compensation information provided in the description

Prism Trainer/Help Desk Specialist

Remote or District of Columbia

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Today

Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,0

Full-time

USD 100,000.00 - 120,000.00 per year

Help Desk Support Specialist | Network Solutions

Remote or Maryland Heights, Missouri

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Today

Job Description #LI-DNI Responsibilities We are seeking a skilled and customer-focused Help Desk Specialist to provide remote technical support to Edward Jones branches, departments, and remote users. In this role, you will diagnose, troubleshoot, and resolve technical issues, ensuring an exceptional support experience. This is a remote position requiring a professional workspace and high-speed internet access. Essential Functions and Primary Duties Diagnose and resolve technical issues, inc

Full-time

Help Desk Specialist – Application Support

Remote

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9d ago

Role: Help Desk Specialist Application SupportPosition Type: Full-TimeExperience: 5+ YearsWork Environment: US Federal GovernmentWork Schedule: MondayFriday, 8 hours per dayPosition SummaryArch Systems is seeking a Help Desk Specialist to provide technical support, user account administration, and incident management for the Mission Control application platforms. The ideal candidate will have hands-on experience supporting enterprise applications, troubleshooting user access issues, managing su

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Full-time

63000 - 70000

Technical Helpdesk & Network Remote Support Agent II

Remote

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Today

Location: Remote - Anywhere in the USA Remote Work Requirements: This is a fully remote position open to candidates anywhere in the USA. Candidates must have reliable high-speed internet and a quiet, professional workspace free from distractions. The position will be assigned to either 2nd or 3rd shift. Job Type: Hourly Consultant Hours: 2nd Shift: Tuesday-Saturday, 5:30 p.m.-2:00 a.m. ET, with a 30-minute unpaid lunch 3rd Shift: Tuesday-Saturday or Sunday-Thursday, 12:00 a.m.-8:30 a.m. ET, w

Full-time

USD 22.14 per hour

Tier I Helpdesk

Remote or Burlington, Massachusetts

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Today

Description We are looking for a Tier I Helpdesk specialist to support employees with day-to-day technical issues and maintain reliable access to essential systems and tools. This Long-term Contract position is remote based on the east coast, and is ideal for someone who enjoys solving problems, communicating clearly, and delivering dependable support in a fast-paced environment. The person in this role will assist with user access, device setup, troubleshooting, and documentation while helping

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Contract

USD 28.00 - 30.00 per hour

ServiceNow Help Desk Support

Remote

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Today

Job Family: SAAS/PAAS/Cloud Application Development Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applications

Full-time

USD 70,000.00 - 116,000.00 per year

IT Help Desk Administrator

Hoffman Estates, Illinois

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Today

Job Title: IT Help Desk Administrator - IT Operations (Helpdesk & Desktop Support) Location: Hoffman Estates / Goose Island, IL (On-Site) Reports To: Manager, IT Infrastructure & Operations Hours: Monday-Friday, 8:30am to 5:30pm Classification: Exempt Position Overview: We are seeking a motivated and customer-focused IT Help Desk Administrator to provide technical support for end users across DMG MORI USA locations. This role is responsible for delivering technical support services, trouble

Full-time

Helpdesk Team Manager

Remote

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Today

Description Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Our core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code Solutions, Emerging Technologies, Data Analytics and Visualization, Information Assurance, and Business Process Re-Engineering. Synergy offers its e

Full-time

USD 100,000.00 - 110,000.00 per year

IT Help Desk Technician - Level 1 - Onsite

Chicago, Illinois

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Today

Genesis10 is currently seeking an IT Help Desk Technician - Level 1 - Onsite for a 3+ month contract to hire opportunity with a Major Insurance Company located in Chicago, IL. Compensation: $27.00 - $30.00 per hour, W2, based on qualifications Position Overview: This role is part of a growing End User Services team undergoing an IT service transformation focused on strengthening technical support and improving the end-user experience. This position provides hands-on technical support in a corpo

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Full-time

USD 27.00 - 30.00 per hour

Ivanti Implementation Consultant – Help Desk & Inventory Migration

Remote

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4d ago

Role: Ivanti Implementation Consultant Help Desk & Inventory Migration Location: Hayward, CA Duration: 6+ months Overview: The Client is seeking an experienced Ivanti Implementation Consultant to configure and implement Ivanti for help desk and IT asset inventory management. The consultant will be responsible for migrating existing inventory and asset data from BMC TrackIT or a similar platform, or setting up the inventory system from scratch, depending on project requirements. The ideal candid

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Contract

75 - 80

Help Desk Analyst

Hybrid in Schaumburg, Illinois

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20d ago

Help Desk Analyst This position will support NDS at their Schaumburg HQ in a hybrid work environment where they are onsite 2 days a week by providing technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and software problems. Respond, resolve and document all service tickets using NDS proprietary ticketing system. Provide high level of customer satisfaction in a timely manner.

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Full-time

$40,000 - $55,000

Helpdesk Analyst jobs in Chicago, IL, USA