Helpdesk Analyst Jobs in Chicago, IL

Refine Results
1 - 20 of 99 Jobs

Help Desk Analyst I

Robert Half

On-site in Glenview, Illinois, USA

Contract

Description If you want to work at a growing company, apply for Robert Half's Help Desk Analyst job, where you will support local and field users. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Glenview, Illinois, the Help Desk Analyst opportunity is a long-term

Help Desk Analyst

Network Data Systems

Hybrid in Schaumburg, Illinois, USA

Full-time

The Help Desk Analyst will support NDS at their Schaumburg HQ by providing support to include technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and software problems. Respond, resolve and document all service tickets using NDS proprietary ticketing system. Provide high level of customer satisfaction in a timely manner. The right candidate will possess a balance of both tech

Helpdesk Analyst

Apexon

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

Looking for Local Help Desk Analyst in Phoenix, Arizona, 85003 Onsite role

Information Resource Group, Inc.

Remote

Contract, Third Party

Below are the job details for your reference: Title: Enterprise Architect/Sr. Compliance Analyst with Standards Expert Location: Remote-Candidate Must Be Local Duration: 6+ of Months contract role with Extension Hrs/Wk: 40 Note: This will be a Remote role & Candidate Must Be Local to Colorado Project: Client is seeking an analytical and detail-oriented Sr. Compliance Analyst with standards development expertise primarily in SDLC and DevOps (application development & support). The analyst s

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Helpdesk Level 1

Microtek Staffing Services

On-site in Chicago, Illinois, USA

Full-time

Job Title: Help Desk Support Engineer Job Duration : Full Time Job Location : Chicago, IL Job Description : Responding to inquiries from members and users to help them resolve technical issues via email or in person. Diagnose, troubleshoot, and resolve software, hardware, and network problems for Portal employees and members. Log all help desk interactions and maintain accurate records of issues and resolutions. Conducting preventative maintenance checks and updates the technology infrastructu

Entry level Desktop support

Sunrise Systems, Inc.

On-site in Chicago, Illinois, USA

Contract

Looking for a Onsite Entry level Desktop Support in Chicago, IL. Job Details: Job Title: Entry Level Desktop Support Job Duration: 6 Months on W2 Job Location: Chicago, IL 60611 Job Description: Responsibilities: As a Support Specialist, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer s

Enterprise IT Operations Support Manager

Cook County Bureau of Human Resources

On-site in Illinois, USA

Full-time

Under the direction of the Director of Enterprise Solutions, is responsible for the daily operations of information services activities such as IT Help Desk/End User Services Operations. Manages support staff whose main duty is to troubleshoot technical PC and or network issues for end users. Responsible for hiring, assigning and monitoring workload, determining priorities and ensuring that division objectives are met. Performs other duties as assigned. Attention Applicants: Please be advised

Desktop Support - Full Time Job - Chicago, IL - Direct Client

SANS

On-site in Chicago, Illinois, USA

Full-time

Desktop helpdesk role. Someone who has dealt with the tempermant and invesmmet people.. Get a meeting with Spencer. LOCAL CANDIDATES ONLY Job description Offer 1st line in person and telephone support to internal users with IT software or hardware questionsResolve standard IT problems on the telephone quickly in accordance with internal procedures.If necessary, escalate problems to next line support..Report reoccurring problems to the Network Manager of IT to better optimize our processes.Maint

Managed Service Help Desk Technician - M

Next Step Systems

On-site in Oak Brook, Illinois, USA

Full-time

Managed Service Help Desk Technician, Oak Brook, IL This is a full time permanent Managed Service Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time

Managed Service Support Engineer - M

Next Step Systems

On-site in Oak Brook, Illinois, USA

Full-time

Managed Service Support Engineer, Oak Brook, IL This is a full time permanent Managed Service Support Engineer position. Looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time downtown and t

IT Specialist

Jobot

On-site in Bensenville, Illinois, USA

Contract

This position involves user onboarding/offboarding, resolving end-user issues, help desk, and troubleshooting hardware related problems as they arise. This Jobot Job is hosted by: Chris Gonzalez Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $20 - $25 per hour A bit about us: The premier fresh and frozen seafood processor and specialty food distributor servicing fine restaurants, hotels, country clubs and grocers from our facilities in Ben

Desktop Support Analyst

Robert Half

On-site in Oak Brook, Illinois, USA

Contract

Description We have an exciting opportunity available for a Tier 2 Help Desk Support specialist to join our client's IT team onsite in Oakbrook, IL. This is a 6-month contract-to-hire position, providing a fantastic opportunity for the right candidate to demonstrate their skills and transition into a permanent position. Ideal candidates will have a minimum of 3 years of IT support experience, have a background in Windows and Office 365 platforms, and possess expertise in troubleshooting and res

Product Support Analyst

Cogent Data Solutions Llc

Remote

Contract

Hello, Cogent Data Solutions LLC trying to reach you regarding a job opportunity. The role is Product Support Analyst for one of our direct clients. Please take a look at the job description below and please send your updated resume. Role: Product Support AnalystLocation: Remote, TX ( Local Only )Client Name: Texas Health and Human Services Commission Job Qualifications/ Skills:Minimum 8 years required experience in Leadership of a help desk / service deskExperience developing process / traini

Product Support Analyst (Only TX Location)

Conquest Consulting

Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A

Product Support Analyst

Rapisource LLC

Remote

Contract, Third Party

DIRECT CLIENT :Texas Health and Human Services Commission JOB TITLE :Product Support Analyst SR:529400971 LOCATION :Austin, TX 78751 OTHER SPECIAL REQUIREMENTS Candidates must be within the State of Texas. Out of State candidates will not be considered.Job DescriptionEvaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applicatio

Service Desk Support Lead

Bansar Technologies Inc.

Remote

Contract, Third Party

DirectClient: Texas Health and Human Services Commission(HHSC) Solicitation#529400971 Title: Help Desk Support Location: 4601 W. Guadalupe, Austin, TX 78751 Duration: Until 08/31/2024 with possible extension Last date for submission: April 16, 2024 (2.00 PM-CST) Important Note: Position will be remote. Texas local candidates only DESCRIPTION OF SERVICES Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, oper

Help Desk Lead

Allied Consultants, Inc.

Remote

Third Party, Contract

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Help Desk Lead to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cost), life insurance, a matching

Lead Product Support Analyst local to TX only-Remote

Voluble Systems LLC

Remote

Third Party, Contract

Hi, Solicitation Reference #529400971 Role: Lead Product Support Analyst Location: Austin, TX-remote Duration: 12+ Month Client: State of TX (HHSC) JOB DESCRIPTION: Level Description 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Job Description Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

On-site in Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to resolve issues. This positio