Helpdesk Analyst Jobs in Chicago, IL

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Help Desk Analyst

Robert Half

•

Chicago, Illinois, USA

Contract

Description We are offering a long-term contract employment opportunity for a Help Desk Analyst to join our detail-oriented services team in Chicago, Illinois. In this role, you will be responsible for providing end-to-end support for all desktop and server-related issues, maintaining accurate incident records, and providing IT training to end users. Responsibilities Provide comprehensive phone and deskside support, addressing and resolving desktop and server-related issues. Log all phone calls
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Posted 3 days ago | Updated 1 hour ago

Desktop Support Helpdesk Analyst - Schaumburg, IL (and

Smart Caliber Technology

•

Schaumburg, Illinois, USA

Third Party, Contract

Position: Desktop Support Analyst Duration: 6- 12 months (extendable) Location: Schaumburg, IL (Onsite) Title: Desktop Support Location: Schaumburg, Illinois (Onsite) Here's What You'll Do: Provide exceptional customer service to remote users over the phone using remote desktop tools to resolve incidents immediately and expedite fulfillment of requests. Provide remote support over the phone using remote desktop tools Assist employees with installation, configuration, and troubleshooting of c
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Posted 60+ days ago | Updated 11 hours ago

Help Desk Analyst

Network Data Systems

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Schaumburg, Illinois, USA

Full-time

The Help Desk Analyst will support NDS at their Schaumburg HQ by providing support to include technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and software problems. Respond, resolve and document all service tickets using NDS proprietary ticketing system. Provide high level of customer satisfaction in a timely manner. The right candidate will possess a balance of both tech
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Posted 60+ days ago | Updated 24 days ago

Help Desk Analyst - Overnight Shift

Mitchell Martin, Inc.

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Remote or New York, New York, USA

Full-time, Contract

Our client is seeking an experienced Help Desk Analyst to join our law firm's IT team. The ideal candidate will provide technical support to legal professionals and staff.Location: New York, NY (Must be able to work in the NYC office 1x/month & also need to be in office every day for first 1-2 weeks for Training) Position Type: Full-Time Schedule: Mon-Fri 8pm - 4am ESTResponsibilities: * Respond to and resolve IT issues via phone, email, and in-person * Manage and prioritize support tickets * As
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Posted 10 days ago | Updated 1 hour ago

Help Desk Analyst I

Robert Half

•

Remote or Easton, Pennsylvania, USA

Contract

Description We are looking to bring on board a Help Desk Analyst I to work in Easton, Pennsylvania. This role is vital to our operations as you will be coordinating a Windows 11 build process project, managing communications, scheduling, and data coordination. This opportunity offers a short-term contract employment. Responsibilities: Kick-start and manage the Windows 11 build process project Handle the coordination of data and ensure its accuracy and reliability Manage email communications per
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Posted 14 days ago | Updated 1 hour ago

Help Desk Analyst

Y & L Consulting Inc.

•

Remote

Contract

<>Key Responsibilities:Respond to user inquiries via phone, email, or chat, providing first-line technical support.Diagnose and resolve hardware, software, and network issues.Install, configure, and troubleshoot desktop and laptop computers, printers, and other peripheral devices.Maintain accurate records of all user interactions, issues, and solutions using the help desk ticketing system.Assist with the setup and deployment of new hardware and software.Educate users on basic troubleshooting ste
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Posted 25 days ago

HelpDesk Support Analyst (with Reinsurance Domain Exp.)-Remote

Empower Professionals

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Remote

Third Party, Contract

Role: Client Application Specialist Duration: 12+ Months Job Location:- Remote (Candidate needs to work at CST Time Zone- Generally CST, could start a little early in the day, before 8:00 AM CST or work a bit later than 5:00 PM CST . Client will spread out the day amongst staff to get a little more coverage than just 8 AM to 5 PM CST, but only by a few hours on either side. Looking for a Client Application Specialist who can handle following responsibilities: Provide in depth application supp
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Posted 2 days ago

HELP DESK/IT Support Analyst ::: 100% Remote ::: Local in Madison WI Only

REDLEO SOFTWARE INC.

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Remote

Third Party, Contract

MUST HAVE: 2+ Years in IT Support Roles2+ years with Microsoft Office Suite SupportActive Directory User AdministratorWeb-Based Telephony SystemsConference Room IT SupportIT Troubleshooting (Hardware, Software, or Network)
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Posted 3 days ago | Updated 3 days ago

Remote- IT Helpdesk Support Analyst

Apex Systems

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Remote or Franklin, Wisconsin, USA

Full-time

Job#: 2034383 Job Description: Our great client has an immediate opening for a REMOTE IT Help Desk Support Analyst. If you are interested, please apply with resume to JOB DESCRIPTION IMPORTANT TO KNOW: This posting is open to local and remote candidates. Local candidates will report onsite to our Franklin campus.Interviews for this position will be held remotely utilizing Zoom.Hybrid work from home opportunities will be available after training is completed (3 days a week onsite). Laptop and E
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Posted 36 days ago | Updated 4 hours ago

Infrastructure Systems Analyst - Reservations / Revenue Management Help Desk

Marriott International

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Remote or Bethesda, Maryland, USA

Full-time

Job Number 24116763 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Overview: As a key member of the Service Desk Support organization, the Infrastructure Systems Analyst functions as a technical expert and plays a proactive role in supporting product, project, and support teams to ensure high engagement around
Posted 23 days ago | Updated 1 hour ago

Patch Management Analyst

Sentinel Technologies

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Downers Grove, Illinois, USA

Full-time

Sentinel is seeking a Patch Management Analyst to join our team. The ideal candidate will serve as a point of contact for customer inquiries to ensure to regularly to keep technology current, address security vulnerabilities, and correct performance issues. In this role, you will provide technical support to resolve patch-related issues and mitigate any negative impacts on customer environments. This candidate will ensure patches are applied in accordance with customer- specific SLA s and compli
Posted 2 days ago

HelpDesk Supervisor- Location : Bensenville, IL- Fulltime/Direct Hire

Pegasus Knowledge Solutions

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Bensenville, Illinois, USA

Full-time

Title : HelpDesk Supervisor Location : Bensenville, IL Duration : FT/Direct Hire Summary/Objective A Help Desk Supervisor is responsible for overseeing the technical support team to ensure effective and efficient resolution of IT-related issues for end-users. This role involves managing daily operations, providing guidance and support to help desk staff, and ensuring high levels of customer satisfaction. Essential Functions Reasonable accommodations may be made to enable individuals with disabil
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Posted 8 days ago | Updated 3 days ago

Help Desk Manager

VC5 Consulting

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Chicago, Illinois, USA

Full-time

Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D.C., and New York. Key responsibilities include managing IT systems such as SCCM, SolarWinds Service Desk, Office 365, and Active Directory. Key Responsibilities: Team Leadership: Provide guidance and mentorship to the Service Desk team to ensure exceptional custo
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Posted 60+ days ago | Updated 10 days ago

Certified Residential Appraiser (Remote)

First American Financial Corporation

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Remote or Chicago, Illinois, USA

Full-time

Who We Are Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive,
Posted 8 days ago | Updated 1 hour ago

IT Support Analyst

TEKsystems c/o Allegis Group

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Oak Brook, Illinois, USA

Full-time

Description: The IT Support Analyst will provide support for level 2 & 3 issues, escalated from the level 1 help desk. This will include executive support, project-based work, and escalated ticket resolution for their Oak Brook location. Primary Job Duties: Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommend and implement corrective solutions, including off-site repair for remote users as needed. Install, configure, test, maintain, monitor
Posted 3 days ago | Updated 13 hours ago

Managed Cloud and Infrastructure Advisory Consultant - Manager

RSM US LLP

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Chicago, Illinois, USA

Full-time

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You ll find an environment that inspires and empowers you to thrive both personally and professionally. There s no one like you and that s why there
Posted 17 days ago | Updated 1 hour ago

Director of Service Delivery / IT / MSP or Consulting Experience REQUIRED / $130k

Motion Recruitment Partners, LLC

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Chicago, Illinois, USA

Full-time

Job Description Our client seeks a Director of Service Operations to lead customer service excellence. In this pivotal role, you'll oversee the Service Department, managing technical support, troubleshooting issues, and driving daily operations. You'll inspire a motivated team, earn trust across employees and management, and prioritize top-notch customer experiences. The ideal candidate has proven experience managing client relationships and deep knowledge of escalation practices. You'll levera
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Posted 60+ days ago | Updated 12 hours ago

Manager of IT Technical Support

Kforce Technology Staffing

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Naperville, Illinois, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Manager of IT Technical Support in Naperville, IL. Duties, Tasks and Responsibilities: Team Management: * Recruits, hires, onboards, and trains new team members * Assigns tasks and projects, delegates responsibilities, and provides performance feedback * Coaches and mentors team members, fostering a positive and productive work environment * Manages work hours for technology support agents including start/stop times, vacations, personal ti
Posted 10 days ago | Updated 3 hours ago

Service Desk Specialist, Team Lead

University of Chicago

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Chicago, Illinois, USA

Full-time

Department F&A ITS - Help Desk About the Department The University of Chicago's IT Services Department is an integral component of the institution, driving technological innovation and services. As a dynamic team of professionals, we continually strive for excellence in supporting the university's mission through advanced IT solutions and a strong commitment to improving employee relations, promoting diversity, equity, and inclusion, and aligning with the University's strategic goals. Job Summ
Posted 17 days ago | Updated 1 hour ago

Technical Field Operation (TFO)

Milestone Technologies, Inc.

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Chicago, Illinois, USA

Full-time

Milestone Technologies, Inc. is seeking a Technical Field Operations (TFO) Technician to assist in the management of IT operations and application support at several local offices. This role is responsible for maintaining quality IT services across regional offices which requires extensive (80%) travel. Our goal is to deliver excellent technical and non-technical support while providing an outstanding customer experience. As this role is part of the IT team, we are looking for candidates that ar
Posted 31 days ago