Helpdesk Analyst Jobs in District of Columbia

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SAP Specialist

Dunhill Professional Search

•

Arlington, Virginia, USA

Full-time

SAP Specialist Must be able to obtain Security Clearance Fully Remote As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems. Your daily responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach to problem-solving and the abili
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Posted 22 days ago | Updated 1 hour ago

IT Specialist / Help Desk Support

QCI/Quandrant, Inc.

•

Washington, District of Columbia, USA

Full-time

IT Specialist / Help Desk Support (Top Secret Clearance) Washington, DC MUST: Top Secret Clearance required Experienced IT Specialist Must have outstanding IT technical skills as well as customer service skills. Desire to work with customers in person on a daily basis. Bachelors preferred DUTIES: Provides a wide range of technical service with the utmost professionalism to users in a solution center setting. Provide information and direction to users on how to gain access to IT services. Recei
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Posted 60+ days ago | Updated 10 days ago

Help Desk- Tier II

QCI/Quandrant, Inc.

•

Fort Belvoir, Virginia, USA

Full-time

Help Desk - Tier II Fort Belvoir, VA Must: Secret clearance required Experienced Tier II Help Desk/ Desktop Support Admin 3 years of experiencing with the following Experience using the Remedy Ticketing system (ARS). Must have excellent communication skills (oral and writing). May interact with the government customer and senior government leadership leaders at the highest levels, prefer those who have experience and skills in this area Experience providing Tier 1 desktop technical support Expe
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Posted 60+ days ago | Updated 10 days ago

Help Desk Tier 1

QCI/Quandrant, Inc.

•

Chantilly, Virginia, USA

Full-time

Help Desk Tier I&II Chantilly, VA MUST: Active Top Secret clearance is required 1 5 years of Help Desk Tier II experience 1 5 years of installing, maintaining, repairing desktop operating systems 1 5 years of troubleshooting business applications, desktop computer hardware, peripherals, and printers. Security +CE is nice to have but not required Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push
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Posted 60+ days ago | Updated 10 days ago

Multilingual Helpdesk Technician (German)

Stefanini

•

Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours
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Posted 23 days ago | Updated 4 hours ago