Helpdesk Manager Jobs in Atlanta, GA

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Technical Support Engineer

Berry Appleman & Leiden

Atlanta, Georgia, USA

Full-time

Must report to the Atlanta office full-time. Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There s no denying our work is demanding, both in volume and pace, but we re up for the challenge. We love the balance of hard work and fun so, you ll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel

Desktop Support

Paramount Software Solutions, Inc

Atlanta, Georgia, USA

Full-time, Part-time, Third Party, Contract

Job Id: 62628 Role : Desktop Support Location: Onsite, Locals Only - 6000 North Terminal Parkway - Atlanta Airport Atlanta, Georgia 30320 Duration : 3 Months Client: ATL - AIM General Description: Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for "imaging" workstation

Health Scientist

USAJOBS

Atlanta, Georgia, USA

Full-time

Duties As a Health Scientist, you will: Identify and analyze public health issues and their impact on operations that are critical to the public health community at large. Search, synthesize and interpret information relevant to public health. Provide technical advice and assistance to national, state and local health agencies and to various other organizations. Prepare scientific and other articles and technical reports for publication. Requirements Conditions of Employment Due to the Cente

IT Tech Support L2

Hectadata LLC

Atlanta, Georgia, USA

Contract

Greetings from Hectadata, LLC. We are hiring for the position of IT Tech Support L2 Please find the below Job Description. If you are interested in this position, kindly submit your applications via Dice. Job Title: IT Tech Support L2 Location: Atlanta, GA, USA Job Description: Job Description: The agent onsite here will be responsible for end user support. This requires impeccable written and verbal communication skills. The agent will be expected to handle all interactions in a courteous and t

Tier 1 & 2 Desktop Support

Judge Group, Inc.

Atlanta, Georgia, USA

Full-time

Location: Atlanta, GA Salary: $12.00 USD Hourly - $14.25 USD Hourly Description: seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for "imaging" workstations as outlined by departmental standard operating procedures and installing and configuring all associated

Desktop Support Tech Sr./ Atlanta, GA(Onsite),6 Months Contract

Suncap Technology

Atlanta, Georgia, USA

Contract

Job Description Onsite Role Must be local to GA Client is seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for "imaging workstations as outlined by departmental standard operating procedures and installing and configuring all associated hardware. The Technician is r

Field Tech (Desk Side) Support Analyst

Symbioun Technologies, Inc

Atlanta, Georgia, USA

Contract

Job specs Proactively check the status of computer labs & media center computers on a daily basis Maintain and update Chrome carts for student use Install OS updates and patches on Apple, Chromebooks, and Windows based PC devices Install, configure, and support printing devices. Maintain accurate asset assignment in Nimbus and Incident IQ. Maintain work areas and workspaces, including MDF/IDF closets Coordinate removal of obsolete equipment as required Serve as first point of contact for

Technical Call Center/Support Representative

Motion Recruitment Partners, LLC

Norcross, Georgia, USA

Full-time

If you enjoy helping others via the phone we have a contract opportunity in Norcross, GA that could be a match. The primary purpose of this role is to answer 20+ technical calls daily from customers (company/independently owned stores and employees) regarding company software, hardware, and network issues. The rep is responsible for receiving calls, finding resolution, and documentation. Contract Duration: 6 months Required Skills & Experience 4 years of experience in a help desk/call center. 1

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Helpdesk Analyst

Motion Recruitment Partners, LLC

Atlanta, Georgia, USA

Full-time

Come join our team. Our client is looking for a Helpdesk Analyst for a 36-month contract in Atlanta, GA 30328. Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation. Contract Duration: 36 Months Required Skills & Experience 2 + years of Client Support experience with the use of support tools: phone, email, incident management (Reme

CAPPS Financials Technical Support Specialist

Allied Consultants, Inc.

Remote

Contract, Third Party

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced CAPPS Financials Technical Support Specialist to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cos

Service Desk Technician

Jobot

Duluth, Georgia, USA

Full-time

Provide 1st tier technical support via phone, email, messaging, and desktop support. This Jobot Job is hosted by: Jim Cullen Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $50,000 - $57,500 per year A bit about us: New product development on next-generation cutting-edge and innovative products. We operate our own bronze foundry, internal machining, world class injection molding facility, internal assembly, and internal testing. Why join

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of

Technical Delivery Manager - Lead Infrastructure Project Manager

Resolution Technologies

Atlanta, Georgia, USA

Full-time

Technical Delivery Manager - Lead Infrastructure Project Manager Position will be onsite daily in Atlanta Technical Delivery Manager - Sr. Infrastructure Project Manager Responsibilities Responsible for running internal technical projects from concept to implementation for Development, Enterprise Applications and Infrastructure. Build complex project plans and can construct project artifacts. Will lead project management initiatives dealing with Windows, UNIX, Networks, Databases, Storage and Ba

ITSM Technical Help Desk Systems Analyst

HireBlazer

Remote

Contract

Title: ITSM Technical Help Desk Systems Analyst Duration: 15+ Months Location: Austin, TX (Any location within the United States). Primary Skills: Technical Help Desk Systems Analyst to support their Long-Term Care (LTC) department with incident resolution, application stabilization, and mentoring support desk agents. Responsibilities include (but are not limited to): Root cause analysis. Maintaining operational efficiency. Reduce incident backlog. Minimum Candidate Characteristics: 5 years of

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Jr. Technical Hospitality Project Coordinator

Alleare Consulting

Remote

Contract

Jr. Technical Hospitality Project Coordinator 6+ Month Contract REMOTE (4256) IMMEDIATE NEW JOB opening for a junior level Hospitality Project Coordinator to join our team and work in a hybrid role for our client s Global business architecture team and work closely with IT to streamline their escalation process for their properties. You will be responsible for coordinating and tracking the progress and implementation of IT consulting projects. This role will ensure deadlines are met, resolve sc

Help Desk Analyst

Robert Half

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick

ServiceNow Support Analyst

NHRG, Inc.

Remote

Contract

REMOTE AVAILABILITY: Position will be remote. (Any location within the United States). We are seeking to enhance LTC department by adding a System Analyst focused on incident resolution, application stabilization, and root cause analysis. This role is crucial for maintaining operational efficiency amidst our growing and complex business environment. The System Analyst will be responsible for swiftly managing and resolving incidents to minimize disruptions and reduce incident backlog. And perfor

IT Help Desk Coordinator

JBC powered by Workgenius

Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other