job summary: Client is doubling and size, very exciting time to join! Looking for a Level 1 helpdesk support technician to join the team. Must have Windows experience, password/wifi/printer troubleshooting. 1-2 years experience. Must be on site daily location: Millwood, New York job type: Permanent salary: $50,000 - 55,000 per year work hours: 8am to 4pm education: Bachelors responsibilities: Handling service request and incidents to meet the mandated SLAs during your help desk shif
Provide first level contact and convey resolutions to customer issuesProperly escalate unresolved queries to the next level of supportTrack, route and redirect problems to correct resourcesUpdate customer data and produce activity reportsWalk customers through problem solving processFollow up with customers, provide feedback and see problems through to resolutionUtilise excellent customer service skills and exceed customers’ expectationsEnsure proper recording, documentation and closureRecommend
Description: Looking for a Helpdesk support technician to join the service desk team. The manager oversees the desktop support team and the call center support team. The service desk is composed of 6 technicians plus one intern. The desktop team is end-user facing, and this team sits in the middle of the manufacturing floor. Each candidate may support a specific line of manufacturing. Daily task may include: • Troubleshooting hardware and software; install and configure new hardware and software
Description: • Provide helpdesk support and resolve problems. • Monitor and respond quickly and effectively to requests received through the IT helpdesk. • Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority. • Modify configurations, utilities, software default settings, etc. for the local workstation. • Utilize and maintain the helpdesk tracking software. • Install, test and configure new workstations, peripheral equipment and software.
Description: Specific duties of this position include, but are not limited to: Provide 1st and 2nd level support for firm approved applications and technology equipment. Deliver high-level customer service in a fast-paced environment with the ability to stay positive underpressure. Produce documented details of all service calls in the ticketing system. Advanced MS Office Skillset - Certifications in Word and Outlook preferred. Office 2016 preferred. Participate in and understand the life cycle
We're going places, hop on board. Our value is in our employees - smart, passionate, and fun people. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team, and community. We are current
Description: • Provide helpdesk support and resolve problems. • Monitor and respond quickly and effectively to requests received through the IT helpdesk. • Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority. • Modify configurations, utilities, software default settings, etc. for the local workstation. • Utilize and maintain the helpdesk tracking software. • Install, test and configure new workstations, peripheral equipment and software.
Description: Looking for a Help Desk Support Analyst. Will be providing customer service and technical support for End Users PCs and hardware. You will be fielding calls from various types of employees within the healthcare system. The support could be via Email, Phone and other forms of communication. The applications you support will mostly be proprietary, but you will be supporting office and printer functions as well. Skills: password reset, technical support, active directory, ticketing
Job ID: 2312952 Location: AUSTIN, TX, US Date Posted: 2023-09-19 Category: Engineering and Sciences Subcategory: Field Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is hiring for a Helpdesk Support position onsite in Austin, TX to support the US Army Futures Command program to provide on-site technical guidance to users or
Job ID: 2312325-SIERRA_VISTA-AZ Location: SIERRA VISTA, AZ, US Date Posted: 2023-09-18 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking multiple, Tier 1 Helpdesk, onsite, at Ft Huachuca, AZ to support the US Army Enterprise Service Desk to troubleshoot and remedy any Tier 1 Helpd
DevCare Solutions is Minority Business Enterprise, certified by NMSDC. DevCare Solutions was founded by highly experienced and a qualified team of Engineers. DevCare Solutions' expert, mature and poised architects employ the premium methodology in seamlessly and simultaneously identifying and cultivating young professional brains, challenging to work with. Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN per
Sunrise System Inc. is currently looking for Help Desk (Tech Support) in Newark, NJ with one of our top clients. Title: Help Desk (Tech Support) Location: Newark, NJ Duration: 1 year contract Description: Oversees timely delivery of quality technical support to internal and external customers. Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Note: Position is 5 days / Week OnsiteExcellent
Description: Under the direction of an assigned supervisor or manager, perform a wide variety of highly specialized technical support in the design, installation, and maintenance of computer and server hardware and software, printers, networking equipment, and wide area network communication equipment for campus or Continuing Education sites.Positions in this classification provide campus-wide support of multiple instructional, non-instructional, administrative, and continuing education environ
Scope of Work: General tasks include: 2.1.Advanced level desktop support including Operating System (OS) imaging, hardware, software, mobile device deployment, troubleshooting, documentation, inventory, computer relocation, commercial off the shelf (COTS) and internal applications support, and other duties as assigned. 2.2.Contractor will provide staff with experience in: 2.2.1. Windows OS Administration: Windowsl0 Enterprise, ActiveSync and various VDI solutions. 2.2.2. Desktop support includin
Help Desk/Desktop Support (Line Support) Location: East Liberty, OH (100% onsite) Contract Duration: October 2023 - September 2024 Hours - 1:00 pm 9:30 pm Eastern Time Overtime: Approximately 5 hours/week (may include some weekends) We are looking for an IT Professional who can respond to software/hardware related Help Desk calls as well as perform production support activities. This person be working on Production floor support. Daily tasks performed will include the following: Provide manufac
Good morning, We are direct vendors to The University of CT Health Center in Farmington. We have a need for two Desktop Deployment Specialists for a Long-term projects they are working on. It will be On Site in Farmington, CT. If you would be interested in discussing this position. Please forward me your resume and let me know the best time to reach you. Thanks Robert Richter Sr. Technical Recruiter On-Line Systems, Inc. 790 Farmington Avenue, Suite 3-D Farmington, CT. 06032 Tel:
Job#: 1371065 Job Description: Apex Systems is currently hiring for an entry level IT Help Desk Support role in Coraopolis, PA. To apply, please email your resume to Job Title: Help Desk Technician Location: Coraopolis, PA Pay Rate: $18/hr Job Description This individual will provide first level IT support for all end-users via telephone, email or chat. Responsibilities Troubleshoots and resolves hardware, software and voice/data communication systems issues.Escalates calls when appropriate
Requirements & Responsibilities: Desktop/Client Support (Windows desktop/laptop, MacBook, server, imaging services, etc) Retail Support (registers, pinpads, handheld PDT devices, etc)Basic User and Application Support (password resets (active directory), multi-factor authentication, vpn connectivity, etc..)Strong Customer Service Skills (exemplary written and verbal communication, able to de-escalate situations, and remain calm and professional in pressure situations.
Piper Companies is looking for a IT Support/Helpdesk Specialist on-site in Wilmington, DE Responsibilities for the IT Support Analyst: • Provide end-user support on-site resolving Hardware and Software issues • Hybrid of Helpdesk and Desktop Support, AV support and working with new hire training/onboarding • Ability to work with Learning Management systems and support connectively using VPN/RDS. • Experience with Windows products and Microsoft 2016+ • Ability to work 5 Days a week on-site Qua
One of TEKsystems clients is looking for multiple qualified candidates to support their IT department'sHelpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provideLevel 1 and Level 2 Helpdeskphone support to itsenterprise envi
