Helpdesk Jobs

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Help Desk I/II

Jobot

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Atlantic City, New Jersey, USA

Contract

6+ MONTH CONTRACT - Help Desk Tech I/II - Atlantic City. NJ This Jobot Consulting Job is hosted by: Melody Romeo Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $20 - $25 per hour A bit about us: Our client is located in Atlantic City, New Jersey and is a popular gaming, dining, and entertainment destination. It features table games, slot machines, live music, and other amenities. Why join us? The IT Service Technician I's role is to supp
Posted 1 day ago | Updated 11 hours ago

Help Desk

Collabera LLC

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Minneapolis, Minnesota, USA

Contract

What Will You Do? Respond quickly and effectively to escalated 3rd level technical issues in accordance with call center procedures Final escalation person. Must have technical expertise to effectively resolve technical issues to efficiently meet customer needs Audit records of daily data communication transactions, problems and remedial actions taken, or installation activities and follow-up accordingly with 3rd level support, as required Conduct 3rd level computer diagnostics to investigate pr
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Posted 1 day ago | Updated 13 hours ago

Desktop Support/ Help Desk Support

Zolon Tech Solutions Inc

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Boston, Massachusetts, USA

Contract

Roles and Responsibilities: Provide responsive, reliable, and consistent service delivery to all users including VIPs.Provide IT services that appropriately respond to the time-sensitive needs of customers,Provide prompt referrals and escalations to an appropriate IT support service option.Meet all Service Level Agreements (SLAs) including, but not limited to, speed to answer, first contact resolution, and limits on aged tickets.Resolves technical problems and answers queries by telephone in sup
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Posted 16 hours ago

Entry Level Help Desk - TS/SCI CI Poly Required

TEKsystems c/o Allegis Group

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Annapolis Junction, Maryland, USA

Full-time

Description: Seeking entry level candidates who are looking to break into IT! Candidates must have an *Active TS/SCI CI Polygraph* and must be able to obtain the CompTIA Security+ certification within 3 months of hire. Program - Enterprise Service Operations Center o The center is comprised of self-help knowledge portals as well as remote service desk resolution support and in-field customer engagement support for the Defense Department's intelligence information systems customers worldwide o
Posted 23 hours ago | Updated 11 hours ago

Technical Support Analyst / Help Desk

CDW Amplified Services

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Walnut Creek, California, USA

Full-time

Technical Support / Help Desk Analyst Walnut Creek, CA CDW has an excellent opportunity for a Technical Support / Help DeskAnalyst! In this role, you will support a multi-location organization with day to day technology needs and troubleshooting. Responsibilities include: Troubleshooting Technical IssuesDevice Inventory ManagementEquipment Set-Up and ConfigurationTechnical Documentation and RepairingCollaboration and Customer Service Required expertise includes: 2+ years of experience Desktop /
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Posted 16 hours ago | Updated 16 hours ago

Help Desk Support

Randstad Digital

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Pennsylvania, USA

Contract

job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue!With oversight, provides entry level production and non-production support of applications a
Posted 20 hours ago | Updated 11 hours ago

Help Desk Analyst II

Robert Half

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Byron Center, Michigan, USA

Contract

Description We are in search of a Part-Time Help Desk Analyst II to join our team in Byron Center, Michigan. This role is central to our tech-focused telecom provider operations, where you will be tasked with providing technical support, troubleshooting hardware and software issues, and managing databases. This is a short-term contract opportunity that allows you to utilize and further develop your skills in Citrix Technologies, Database Management, EO/IR systems, Lotus Notes, Microsoft, and Act
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Posted 11 hours ago

Tier II Help Desk Analyst

SAIC

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Las Vegas, Nevada, USA

Full-time

Job ID: 2406582 Location: LAS VEGAS, NV, US Date Posted: 2024-05-09 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and challenging career with SAIC in Las Vegas, NV. Duties
Posted 1 day ago | Updated moments ago

Help Desk Analyst I

Robert Half

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Billerica, Massachusetts, USA

Full-time

Description We are searching for a skilled Help Desk Analyst I to join our team located in North Billerica, Massachusetts. This position offers a contract to hire employment opportunity. As a Help Desk Analyst, you will be responsible for triaging user issues using various software such as Office 365, Case Systems Management Software, and Bomgar (Beyond Trust) - Remote Support Software. This role is within the telecom provider industry and requires expertise in various skills including Citrix Te
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Posted 11 hours ago

Help Desk Analyst

Robert Half

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Phoenix, Arizona, USA

Contract

Description We are looking for a Help Desk Analyst in the Chemicals Manufacturing industry, based in Phoenix, Arizona. This role involves providing first-line support for internal customers, ensuring user-friendly ICT support. The role also requires continuous system analysis and maintenance tasks to keep the system at peak performance. Responsibilities: Install software to facilitate user-friendly ICT support for internal customers. Provide first-line support for incidents and requests to ensur
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Posted 11 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

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Buffalo, New York, USA

Full-time

TEKsystems' client in the Buffalo, NY area is actively seeking a Help Desk Analyst to join their team on a contract to hire basis! Description: A Technology Support Specialist serves as the first point of contact for all employees seeking technical assistance, providing Level I and II end-user support of Information Technology throughout the network, as well as new systems deployments. Responsibilities include providing end-user support through the IT help desk for all hardware, software, telec
Posted 23 hours ago | Updated 11 hours ago

Help Desk Technician / Software Trainer

Ledgent Technology

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San Francisco, California, USA

Full-time

Help Desk Technician / Software Trainer with Law Firm Support Experience FTE - Hybrid Locations: San Francisco, Oakland, Sacramento, San Diego Salary: $32/hr - $42.30/hr Prefer Local Candidates 3 - 5 Years Experience Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Directo
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Posted 1 day ago | Updated 3 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

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Appleton, Wisconsin, USA

Full-time

2-3 years of experience minimum for mid-level role We are currently seeking an experienced IT Help Desk Specialist with expertise in IT Service Desk and JD Edwards EnterpriseOne (E1) to join our team. The ideal candidate will have a proven track record of providing exceptional technical support and troubleshooting using an IT Service Management (ITSM) tool. This role requires strong communication skills, attention to detail, and the ability to prioritize and resolve technical issues efficiently.
Posted 11 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

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Appleton, Wisconsin, USA

Full-time

Description: 2-3 years of experience minimum for mid-level role We are currently seeking an experienced IT Help Desk Specialist with expertise in IT Service Desk to join our team. The ideal candidate will have a proven track record of providing exceptional technical support and troubleshooting using an IT Service Management (ITSM) tool. This role requires strong communication skills, attention to detail, and the ability to prioritize and resolve technical issues efficiently. Key Responsibilities
Posted 11 hours ago

IT Help Desk Specialist - M

Next Step Systems

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Boca Raton, Florida, USA

Full-time

IT Help Desk Specialist, Boca Raton, FL We are looking for an IT Help Desk Specialist guru to provide support for our customers. The IT Help Desk Specialist should have a mix of technical and customer service skills and be passionate about technology and helping people. The right IT Help Desk Specialist should want to expand their knowledge in the IT field. This position is 100% onsite and local travel is required. IT Help Desk Specialist Responsibilities: - Provide response to customer issue
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Posted 1 day ago

Help Desk Support Specialist - M

Next Step Systems

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Boca Raton, Florida, USA

Full-time

Help Desk Support Specialist, Boca Raton, FL The Help Desk Support Specialist candidates should have a mix of technical and customer service skills and be passionate about technology and helping people. The Help Desk Support Specialist must have great customer service skills, strong problem solving and troubleshooting skills, ability to perform work independently and/or in a team environment and must be highly motivated and eager to learn in a fast-paced environment. The Technical Support Spec
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Posted 1 day ago

SAP Junior Helpdesk Engineer (Tier 1)

CAC America Corporation

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New York, New York, USA

Full-time

Who We Are CAC America Corporation was established in 1989 in Manhattan, NY as the American Subsidiary of CAC Holdings Corporation in Tokyo, Japan. Our core services are System development, System integration, and System operation. We are looking for a Junior SAP Helpdesk Engineer (Tire1) who is self-motivated, aspirational, and can work with teammates to provide technical support. Job Types: Permanent, Full-Time (Non-Exempt) Work Location: Manhattan (Midtown), NY Salary: Min: $50,000.00 Ma
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Posted 17 hours ago | Updated 17 hours ago

Helpline/Helpdesk Tier 1 Support - Elk Grove, CA

Vy Systems

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Elk Grove, California, USA

Full-time

Helpline Tier 1 Support team will be the first point of contact for customers seeking assistance with products, services and technical issues. You will be responsible for accurate resolution of customer issues and inquires through effective communication and problem solving skills. Summarized view of skill: Strong customer relationship skills with excellent communication abilities, where the candidate have worked with customers/consumers directly.Mac Troubleshooting skillsServiceNow experience (
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Posted 1 day ago

Help Desk - Onsite

SSI People

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Madison, Wisconsin, USA

Contract

Top 3-4 Required skills (6 or more years of experience): Ability to independently perform root cause analysis and issue resolution of complex IT issues related to DFI hardware and software (e.g., Lenovo Laptops, Apple iPhones, MS Windows, M365).Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives.Ability to identify, lead, and implement ITSM improvement initiatives based on ITIL and industry best practices.Highly self-mot
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Posted 1 day ago

Network/Operations - Help Desk Support - Inter

Genesis10

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Plano, Texas, USA

Full-time

Genesis10 is currently seeking a Network/Operations - Help Desk Support - Inter. Consultant with our client in the financial industry located in Plano, TX. This is a 6 + month contract position. Responsibilities: Provide technical support to users in an efficient and accurate manner Solve basic technical problems while providing support for all assigned areas Ensure that client associate value is maintained to the standards set forth by the company Provide application support through remote acce
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Posted 1 day ago | Updated 2 hours ago