Helpdesk jobs | Dice.com

Salt Lake City, Utah

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Today

Job#: 3045648 Job Description: Help Desk Location: Salt Lake City, Utah (Hybrid) Role Overview As a Level 1 Help Desk Technician, you will provide technical support to an internal retail team. The role involves using a ticketing system to manage and resolve customer tickets, ensuring a high level of customer satisfaction. This position offers an opportunity to join and grow within the organization. Key Responsibilities Utilize ServiceNow for ticket management and resolution tracking.Handle a

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Full-time

$21 - $21 per hour

Help Desk Representative

Nashville, Tennessee

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Today

Help Desk RepresentativeLocation: Nashville, TN Work Arrangement: Onsite Job Type: Long-Term Contract Interview: Video Shift ScheduleNight Shift: 6:00 PM 6:00 AM Schedule: 4 days on / 3 days off each week Job SummaryWe are looking for a motivated Help Desk Representative to join our 24x7x365 Tier 1 Help Desk team. This is a great opportunity for someone looking to start or grow their IT career. Prior Help Desk experience is not required. We value curiosity, problem-solving skills, willingness to

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Contract

$10 - $15

IT Help Desk Technician I

Glendale, California

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Today

Join an established, yet growing company // tremendous stability and growth within the team This Jobot Job is hosted by: Lincoln Sprague Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $23 - $25 per hour A bit about us: We are an established manufacturers in Southern California, with both a local and global presence. We've been experiencing steady growth year-over-year and looking to add another individual to our Help Desk Team. With over 5

Full-time

USD 23.00 - 25.00 per hour

IT Help Desk Technician I

Pasadena, California

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Today

Full-time

USD 23.00 - 25.00 per hour

Helpdesk Analyst

Philadelphia, Pennsylvania

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12d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 rounds of interviews; 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent an

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Third Party, Contract

Depends on Experience

IT Help Desk Technician I

Anaheim, California

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Today

Full-time

USD 23.00 - 25.00 per hour

Helpdesk Analyst

Philadelphia, Pennsylvania

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21d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal

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Contract, Third Party

$40 - $45

Helpdesk Analyst

Philadelphia, Pennsylvania

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21d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analy

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Third Party, Contract

Depends on Experience

Help Desk Representative

Nashville, Tennessee

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Today

Position Name: Help Desk Representative - 66293 Duration:8 months 30 days with possible extension (Onsite) Location: 700 President Ronald Reagan Way Nashville, 37219 Job Summary : Provide Tier 1 technical support by phone, email, and service portal.Troubleshoot common hardware, software, Windows, Microsoft 365, Outlook, account, access, connectivity, printer, and application issues.Listen to the customer, ask good questions, and work through problems logically.Research unfamiliar issues using k

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Contract

15 - 16

Help Desk Representative (Onsite)

Nashville, Tennessee

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Today

Client: State of TN/TN Metro-ITS Job ID: 66293 Job Title: Help Desk Representative Location: 700 President Ronald Reagan Way Nashville,37219 Estimated Duration: 10/01/2026 - 06/30/2027 Onsite Description Help Desk Technician, Tier 1 Role Overview Metro ITS is looking for a Help Desk Technician to join our 24x7x365 Tier 1 Help Desk team. The Help Desk is the first point of contact for Metro Nashville employees who need technical assistance. We support customers by phone, email, and servic

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Third Party, Contract

Depends on Experience

Helpdesk Analyst

Jackson, Mississippi

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4d ago

We are seeking an intermediate Client Support Technician to join the Client Support Services team at the Mississippi Department of Archives & History (MDAH). This role provides comprehensive on-site hardware, software, and end-user help desk support across desktop PCs, laptops, printers, monitors, and mobile devices within the MDAH network environment. Client: State of Mississippi Department of Archives & History (MDAH) Location: Jackson, MS 39201 (200 North St / 3771 Eastwood Dr) Work Arrange

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Contract, Third Party

Depends on Experience

CLEARED Help Desk Technician (Tier 3)

Arlington, Virginia

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8d ago

Mindbank Consulting Group has a long-term contract position for a cleared Senior Help Desk Technician (Tier 3) supporting our Navy customer onsite in Arlington, VA. Candidates must have an active Secret clearance as well as a current Sec+ cert. Salary is up to ~$90,000 annually and is based on each candidates professional experience and skills. The Senior Help Desk Technician (Tier 3) will provide hands-on technical support and leadership. This role serves as a senior escalation point for comple

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Contract

85000 - 90000

Service Desk-Helpdesk

Phoenix, Arizona

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Today

Location: Phoenix, AZ Salary: $18.00 USD Hourly - $22.00 USD Hourly Description: Title: Service Desk-Helpdesk Location: Downtown, Phoenix Onsite: Yes, 5 Days Can go full time: yes Rate: 18-22/hr Contact: Brian Merin; ; The Role: Our client is seeking a Service Desk Technician to join their IT Support team. This is an excellent opportunity for someone who enjoys helping people, solving technical issues, and delivering exceptional customer service. The ideal candidate can confidently support

Full-time

USD 18.00 - 22.00 per hour

Urgent Role: Help Desk Analyst-Video Support: London, Ohio.

London, Ohio

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8d ago

Title/Role: Urgent Role: Help Desk Analyst 2-Video Support/ HD2 Work Location:Onsite JD: Job will be in person working in London, Ohio. equipment supplied Video Support Specialist Education: Preferred Education:4-year college degree Years of Relevant Experience:2 years Key Skills: Process and schedule for videoconference requestsand manage otherissues via telephone and email.Last year we scheduled over 12,000 conferences. Utilize Microsoft O365 Assist with day-to-day managem

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Third Party, Contract

Depends on Experience

Helpdesk Support - 3rd Shift

Columbia, South Carolina

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4d ago

Hansen Talent Group is seeking a Helpdesk Support Technician to support after-hours operations for a large IT institute in the greater Columbia, SC area. The ideal candidate is able to work 5:30PM - 7AM EST and interested in growing and learning as an IT Professional within an enterprise setting. The Helpdesk Support Technician will be responsible for providing end-user support and monitoring system/network logs to identify any potential performance issues and support incident management effort

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Full-time, Third Party

Depends on Experience

Helpdesk Specialist

Washington, District of Columbia

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4d ago

Helpdesk SpecialistWe are seeking an experienced Helpdesk / Desktop Support Specialist to join a technical support team serving a large public-sector environment with multiple locations across Washington, DC. The Specialist will be the first point of contact for end users, responding to and diagnosing technical problems, resolving service requests and incidents within defined SLAs, and providing hands-on support for desktops, mobile devices, and enterprise applications. This is a 100% onsite pos

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Full-time

49000

Help Desk Specialist

Carson City, Nevada

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18d ago

Benefits: Medical, Dental, and Vision insurance, 401k, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, paid holidays, and legal insurance. ROLE & RESPONSIBILITIES We are seeking a Help Desk Specialist for a state transportation agency which would be a great opportunity for someone with experience in IT support operations and technical troubleshooting looking to further their career in information technology services. Provide tier-one technic

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Contract

18 - 22

Help Desk / User Outreach Analyst

Hybrid in Charlotte, North Carolina

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12d ago

We are seeking a junior Help Desk / User Outreach Analyst to support enterprise-wide data cleanup initiatives within SMBC AD. This role will serve as the primary front line for user engagement, fielding inquiries and guiding users through remediation activities related to Enterprise Information Protection (EIP) system findings (e.g., Ghost Drive access cleanups, sensitive data exposure such as passwords in plain text, how to delete files from OneDrive, Network drives, how to share/remediate MS s

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Contract

Depends on Experience

It Helpdesk Supervisor

McLean, Virginia

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Today

The Support Services Supervisor is responsible for the day-to-day supervision and coordination of customer support operations serving internal and external customers, including technology service desk functions. This role oversees staff performance, service quality, ticket and call management, escalations, training, and knowledge management to ensure timely and effective customer support. The position provides hands-on leadership to the support team, monitors service activity and performance, ad

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Full-time

Depends on Experience

Help Desk Analyst

Quantico, Virginia

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11d ago

Job DescriptionJob Title: Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance: Candidate must possess an active Top Secret clearance Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1. Shape whats next for mission-critical government projects while shaping whats next for your engineering career. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ a

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Full-time

25 - 30