Helpdesk Technician

Hybrid in Ithaca, NY, US • Posted 2 hours ago • Updated 2 hours ago

Contract W2

Hybrid

Up to $20/hr

Fitment

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Job Details

Skills

Backup Administration
Laptop
Help Desk
End-user Computing
OS X
Technical Support
Microsoft Windows
Microsoft Azure

Summary

Compri Consulting is seeking Helpdesk Technicians for a 5+ month contract for a domain migration project. Role will mostly be remote but candidates must be local and able to come onsite for occasional user support needs

Responsibilities will include:

Migrating Mac and PC laptops between AD domains
Perform backups of user data
Setup and maintain end-user devices including workstations, peripherals, etc. to support business growth and initiatives.
Configure wireless networking, printing, mapping network drives and other common connectivity configurations
Set-up AD accounts in Azure EntraID, including MFA
Providing excellent customer service to our users

Requirements:

Ability to follow defined processes and instructions
Strong background in end user computing to include support of endpoint infrastructure and peripherals.
1 or more years of relevant experience with setup, configuration, troubleshooting of Windows and MacOS desktop/laptop hardware and software.
Must have strong analytical, problem-solving and time management skills.
Excellent written and verbal communication skills.
Knowledge of diagnostic and troubleshooting procedures and tools.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: compri
Position Id: 8902733
Posted 2 hours ago

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