Helpdesk Jobs

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IT Help Desk Lead

Southern California Association of Governments

Los Angeles, California, USA


Southern California Association of Governments (SCAG) is seeking an IT Help Desk Lead to oversee our information technology help desk and incoming tickets. Under general direction from the Manager of Infrastructure and Operations, the IT Help Desk Lead will handle incident management, strategize efficient workflows, and develop innovative solutions to enhance user experience and optimize the use of technology resources. As the primary point of contact for all IT-related inquiries and issues, thi

Help Desk

Robert Half

Iowa City, Iowa, USA


Description We are in search of a dedicated PC Technician based in Iowa City, Iowa. The role will involve providing comprehensive technical support to both local and remote users in a fast-paced work environment. This role offers a contract employment opportunity and requires a strong understanding of Windows OS, Microsoft Office, and other internal applications. Responsibilities: Respond promptly to technical help tickets submitted via phone, email, and walk-ups. Provide necessary IT support f

Help Desk Support & Training Provider.

Open IT Labs LLC

Harrisburg, Pennsylvania, USA

Third Party, Contract

REMOTE TO GET LAPTOP BADGE ETC ON FIRST DAY FROM CLIENT SITE AT HARRISBURG, PA HYBRID - CANDIDATES LIVING IN MAX. 1 HOUR S DRIVING DISTANCE FROM HARRIBURG, PA TO WORK ONSITE AS NEEDED JD: Help Desk Support & Training Provider. - 5year's exp. Job# 742262 Client: State of PA, DOH, Harrisburg, PA Rate: $50/hour on C2C or $42/hour on W2 Support and Training (3 positions) The position is primarily remote. If required to work on-site the contractor will be provided with office space. However, parking

Help Desk Manager

Jones Grove IT Recruiting

Charlotte, North Carolina, USA


Help Desk Manager Charlotte, NC On Site Full Time Permanent Position Job Summary: The Technology Help Desk Manager leads the IT support team, ensuring efficient operation and timely resolution of technical issues. They provide hands-on technical support, manage the team, and prioritize excellent customer service. Qualifications: Minimum of 5 year s experience in a technical support role, preferably in a help desk environment.Proven expertise with M365, Windows 10/11, macOS, iOS, printers, copier

Help-Desk Analyst


Plano, Texas, USA

Contract, Third Party

Hello, Zenosys is looking for Help-Desk Analyst client Plano TX If you are available and interested in the below opportunity, please send me updated resume. Thanks Job Title Help-Desk Analyst Location- Plano TX (Onsite ) Duration 12+ Months Contracts Highly Chance to Extend If you are interested, please provide the following details along with the updated resume to speed up the interview process. Full Legal Name as mentioned in Drivers' license: Current Location: Willing to relocate to the s

PRISM Trainer/Help Desk Specialist

iTek People, Inc.



JD: Role: PRISM Trainer/Help Desk Specialist Exp: 7+ Loc : Remote LinkedIn is a must Description: Job Responsibilities include (but are not limited to): As a member of the Help Desk Team, you will be the primary interface for the Federal Agency's end users of the Agency-specific procurement/acquisition system. In this role, you will: Need to quickly grasp and learn the system and interface effectively with the end user community. Be responsible for ensuring that 100% of all user generated iss

PRISM Trainer/Help Desk Specialist

Digital HIE Inc



Job Responsibilities include (but are not limited to): As a member of the Help Desk Team, you will be the primary interface for the Federal Agency s end users of the Agency-specific procurement/acquisition system. In this role, you will: Need to quickly grasp and learn the system and interface effectively with the end user community. Be responsible for ensuring that 100% of all user generated issues, change/enhancement requests, and usage questions are logged into the ticket tracking system and

Direct Client - IT Technical Helpdesk Specialist - Pflugerville TX Onsite

InfoVision, Inc.

Pflugerville, Texas, USA


Job Title: IT Technical Helpdesk Specialist Location: Pflugerville TX Onsite Duration: 12 months Job Summary: We are seeking a highly skilled IT Technical Helpdesk Specialist with expertise in IT Service Management (ITSM), a strong Microsoft background, and experience in network issue resolution, debugging, crash assessment, and network testing. The ideal candidate will provide technical support, troubleshoot issues, and ensure the smooth operation of IT systems for our users in Austin. Qualific

Help Desk Technician (25040)

Computer Enterprises, Inc.

Columbia, South Carolina, USA


Summary: CEI s client in the healthcare sector is seeking a skilled Help Desk Technician. Job at a glance: 11-month contractOnsite in Columbia, South Carolina Pay Range: $21.00 to $24.00 per hourCannot accept C2C for this role. Responsibilities: Provide timely and effective technical support to end-users via phone, email, and in-person.Troubleshoot and resolve hardware, software, and network-related issues on desktops, laptops, and peripherals.Assist with operating system and software applicati

Help Desk Analyst

Kollasoft Inc.

Phoenix, Arizona, USA


Help Desk Analyst with Maricopa County (Onsite) Job Location: 2801 W. Durango, Phoenix, Arizona 85009 Position Description Manage Help Desk tickets in a timely manner. Respond to customer issues via phone, email and computer chat. Provide customer assistance. Document customer interactions. Run diagnostics to resolve customer reported issues. Escalate issues to higher levels of support with more difficult cases.Skills Required Documents all user contact, service requests, and problem resolutions

Help Desk Technician

AgreeYa Solutions

Phoenix, Arizona, USA


Candidates local to Phoenix, AZ is preferred. Hello, We at AgreeYa solutions are focused on hiring highly skilled professionals who are excited by the opportunity to make a true impact on their careers as well as on our clients' businesses. We power our client s success and drive our consultants career growth. We are seeking an experienced and outstanding Help Desk Technician one of our esteemed clients. Kindly have a look at the below JD and reach us with your updated resume. The job descriptio

IT Support/HelpDesk Support :::: in Madison WI :::: Local Only


Remote or Madison, Wisconsin, USA


Help Desk Support Contract in Madison, WI Day 1 Onsite MUST HAVE: 6+ Years with Help Desk (or similar) rolesITIL v4 CertificationIT Service Management (ITSM)Lead experience in ITSM improvement initiatives (ITIL based or otherwise)CompTIA A+ CertificationPMP Certification

Service/Help Desk Engineer

Datanetiix Solutions Inc

Redwood City, California, USA


Position: Service/Help Desk Engineer Location: Redwood City, CA Duration: long Term 6-12 Months+. Must Require Skills: 5-10 years experience is fineMAC OS, WindowsJAMF & MDMMicrosoft Intune or SCCMServiceNow is a mustJob Summary: Global Service Desk Associate is responsible for providing level 2 support by responding to, evaluating, and prioritizing incoming IT support requests entered the IT service desk by internal end-users in a flexible, fast-paced, and growing, but very customer-focused env

IT Help Desk Technician

Miracle Software Systems, Inc.

Hartselle, Alabama, USA


Miracle Software systems Inc, looking for IT Help Desk Technician to work for Contract to Hire basis. Below the job details. Position : 17703 IT Help Desk Technician Location : Hartsella, AL Duration : 6+ Months Functions/Description/Responsibilities * High School Diploma 1+ years of experience in a customer-facing, technical support position + Associate or bachelor s degree in computer science, engineering, or equivalent preferred. + IT Certifications preferred (eg.Microsoft EndPoint Administ

Service Desk/ Technical Help Desk

Digitek Software, Inc.


Third Party, Contract

One of our clients is looking for the position of Service Desk based on following skills. 100% Remote Candidate must be able to provide their own laptop/computer, USB headset, and a consistent internet connection.Required to have a dedicated workspace at home and be able to work from home without distractions. Receive phone calls and emails from users having problems with using computer software, website navigation, log in issues, and other related technical issues. Escalate issues in accordan

Help Desk Technician - Level 2

Custom Computer Specialists

Hauppauge, New York, USA


Are you looking to take the next step in your IT career? Look no further than Custom Computer Specialists. We have a Level 2 NOC technician position open that offers a wide range of exposure to our clients and the systems that they use! Come join our team! This position is based in our Hauppauge office from Monday thru Friday from 8am-5pm. Access to a vehicle on a daily basis is required. Travel Required: 10 - 25% This position does have an additional shift attached, overtime will be paid. This

Helpdesk Agent

Sentinel Technologies

Downers Grove, Illinois, USA


Sentinel Technologies is seeking an experienced Helpdesk Agent to join our dynamic team of IT professionals. As a Helpdesk Agent, you will be responsible for supporting end users on the phone and resolving their issues. You will be providing customer service and technical support, as well as troubleshooting hardware and software issues. The ideal candidate will have experience with Microsoft Office and Office 365, Windows 7/10, and Active Directory. This is a 'Hybrid' position that requires you

Help Desk Technician

HonorVet Technologies

Springfield, Massachusetts, USA


Job Title: Helpdesk Technician Location: Springfield, MA Duration: 6+ Months Note: Onsite Springfield required. (hours are between 7-7pm Mon-Friday with 8 hour shifts, 40 hours weekly). Job Responsibilities: Interprets, evaluates and resolves, if possible, telephone inquiries pertaining to the functional operation of all installed application, hardware and software products supported by IT The primary goal is to provide high quality, accurate and time-sensitive service to our customers in a high

IT Help Desk Specialist

Newbold Advisors

Dulles, Virginia, USA


Job Title: IT Help Desk Specialist Job Location: Dulles, VA Schedule- 5 days a week onsite. Interview: Onsite in person Job Type: Long-Term Contract Our client is seeking a dedicated and skilled IT Help Desk Specialist to join their team. The ideal candidate will provide top-notch 1st tier support, ensuring efficient resolution of technical issues for both onsite and remote users. This role requires excellent communication skills, technical expertise, and a proactive approach to problem-solving.

Help Desk Technician

SNI Technology

Colorado Springs, Colorado, USA


Job Description Help Desk Technician Location: Onsite - Colorado Springs, CO Job Pay Range: $20.00-$22.00 per hour Job Summary: As a member of the Information Systems team, this role will be the first level support for all PCs, Printers, Thin Clients, Point of Sale Terminals, and all applications. Perform required installs, configurations, and maintenance of applications on PCs. Provide computer support to system users and customers. What we are looking for: Enthusiastic, friendly team member