Helpdesk jobs

Los Angeles, California

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10d ago

Location: San Pedro, CA Role: System Analyst Certification: A+ or Microsoft Desktop certification preferred but not required. Responsibilities Creating and managing End-User support tickets using BMC Track-It. First-level ticket resolution and second-level ticket escalation when needed. Working knowledge of computer hardware and software. Experience deploying computer hardware. Software installation and configuration. Perform IT related duties with customers and IT staff. Perform departm

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Third Party, Contract

Up to 35

Helpdesk Support

Los Angeles, California

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5d ago

Helpdesk Support Downtown Los Angeles. CA Salary Range: $55k to $69k Job SummaryThe Customer Support I Technician will provide first-line technical support to customers via phone and email. This role involves diagnosing and resolving basic technical issues, assisting with account management, and ensuring a positive customer experience. The primary focus is on closing issues on first contact and escalating more complex problems to tier 2 support. Key ResponsibilitiesRespond to customer inquirie

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Full-time

$55,000 - $69,000

Helpdesk/Deskside/Desktop Support

Buena Park, California

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3d ago

Helpdesk/Deskside/Desktop SupportIntroduction:A Helpdesk/Deskside/Desktop Support technician is responsible for providing technical support and maintenance for a company''s desktop computing environment. They play a crucial role in troubleshooting, installing, diagnosing, and supporting end-users with various technical issues. Responsibilities:Troubleshooting and resolving service requests for desktop applications, network connectivity, and hardware/peripheral devicesInstalling, configuring, and

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Full-time, Third Party

Depends on Experience

Helpdesk Technician

Columbia, Maryland

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6d ago

About Cogent Infotech At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 23 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors. <> Job Title Computer Repair Technician Location- Columbia, M

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Contract

25 - 27

Help Desk Technician

Colorado Springs, Colorado

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Today

SNI Technology's client located in Colorado Springs, CO, is seeking to hire a talented Help Desk Technician for an exciting, full-time, 3-month contract-to-hire position. Please note this is a fully onsite position and work from home/remote work options will not be provided. Job Summary We are committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold o

Contract

USD 22.00 - 24.00 per hour

IT Help Desk Specialist

Hybrid in Tysons, Virginia

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6d ago

IT Help Desk Specialist (Tier II) Journeyman Level Federal Legislative Branch Support Position OverviewWe are seeking a Journeyman-level IT Help Desk Specialist to provide advanced, front-line technical support for a federal client''s information technology environment. Working as part of the Information Resources Management and Technical Services function, the specialists will serve as Tier II help desk professionals responsible for deploying, configuring, and troubleshooting Windows and macO

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Full-time

Depends on Experience

Help Desk Analyst

Middletown, Connecticut

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2d ago

Help Desk Analyst 12 Months 1225 Silver Street Middletown, Connecticut 06457 Note: Candidate Must Be Local Works on-site in Middletown, CT Must pass drug screening Must pass background check (local, state police, FBI Fingerprint, and Child Protective Services) Must possess CT drivers license Must be able to drive Must be able to lift 25lbs SCOPE OF WORK The agency needs to engage the service of a Help Desk Technician consultant position. The candidate will provide telephone and remote contr

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Third Party, Contract

Depends on Experience

Helpdesk & Command Center Analyst (L1/L2)

Hybrid in Washington, District of Columbia

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26d ago

Job Title:Helpdesk & Command Center Analyst (L1/L2) Location:Washington, DC (Hybrid) Job Summar yWe are seeking a highly motivated Helpdesk & Command Center Analyst (L1/L2) to serve as a single point of contact for end-user support while also providing real-time monitoring and operational support for critical IT infrastructure. The ideal candidate will have experience in both Service Desk/Helpdesk operations and Command Center/NOC environments, ensuring timely incident resolution, service conti

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Contract, Third Party

35 - 40

IT Help Desk Support

Kent, Washington

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Today

Overview: If you reside in California, please see our for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking Seattle-based?IT Help Desk Support.?This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment.? The IT Help Desk Support is responsible for handling various technology issues related to a transit environmentandsupporting corporate infrastructure.? Responsibilities: Responsi

Full-time

Helpdesk Jr

Remote

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5d ago

Criteria-Need shipbecause of federal regulations and the sensitive nature of the work involved. Ability to obtain Public Trust Clearance Job Description Perform over-the-phone & email response Technical Support [First Level] for registered enterprises utilizing Government-owned verification systems.Provide first level support for GOTS application errors for stationary and mobile devices.Application customer account management to include restoration of account access and liaison with Second and T

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Full-time

60,000 - 70,000

Help Desk Technician

Remote

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18d ago

Job DescriptionJob Title: Help Desk Technician Location: Atlanta, GA Fully Remote Eligibility: Candidate must be eligible to be employed in the United States CDC Service Desk - Weekend Shift: Sat-Sun 5 AM to 6 PM Mon-Tues 12 PM - 9 PM New Employee Training 7:30 AM- 4:30 PM (four weeks) Job Description: Advance how our customers operate while you advance your career. Join as a Help Desk Technician I and build an impactful career in enterprise IT, collaborating with people who are driven and res

Full-time

18 - 19

Help Desk Tech II - 2nd Shift, M-F

Albany, New York

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Today

Department/Unit: AMHS - IT Infrastructure Work Shift: Evening (United States of America) Salary Range: $49,763.00 - $69,668.00 The Help Desk Tech provides initial employee support for technical inquiries received via the telephone and/or email. The Help Desk Tech will assess the nature of problems and resolve basic support issues over the phone, utilizing remote access and all provided technical utilities, scripts and documentation. The Help Desk Tech escalates and notifies Information Techno

Full-time

USD 49,763.00 - 69,668.00 per year

Help Desk I

Arlington, Virginia

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Today

Description Tyto Athene is seeking a candidate for the role of Help Desk I providing Tier I Information Technology Service Management (ITSM) services for a military customer. Responsibilities: Provide support to end users on a variety of issues to include identifying, researching, and resolving technical problems.Respond to telephone calls, email, and personnel requests for technical support. Document, track and monitor the problem to ensure a timely resolution and has knowledge of commonly us

Full-time

USD 62,000.00 per year

IT Technician I - Help Desk

Villanova, Pennsylvania

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Today

Posting Details Do you have questions about the application process? If so, please refer to the Applicant FAQ's. Position Information Posting Number: 20255659V Position Title: IT Technician I - Help Desk Posting Type Student Hours/week: 20 hours per week Eligibility: Work study preferred but open to all students Semester 2025-2026 Academic Year Location St. Mary's Hall Detailed Work Schedule Number of positions: 6 Department: 715-UTS - Technology Support Services Contact Name: Kimbe

Full-time

USD 13.00 per hour

Helpdesk Technician

Troy, Alabama

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Today

Posting Details Position Information Posting Number SF0864P Position Title Helpdesk Technician Position Type Classified Staff/Hourly Department Information Technology - Troy Division Finance and Administration Campus Troy Work Status Part-Time (IPT) Temporary No Location Troy - T01 Job Summary The Helpdesk Technician position in Information Technology is responsible for installing, troubleshooting, repairing and maintaining PC equipment; providing support for a wide variety of software

Part-time

Help Desk Lead

Montgomery, Alabama

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Today

Overview Bluewater Federal is looking for a Help Desk Lead to support the USAF at Maxwell AFB. The Base Maintenance (BMx) Family of Systems program provides critical lifecycle support for enterprise U.S. Air Force logistics and maintenance systems that enable global mission readiness and sustainment operations. Responsibilities Manage Level I, II, and help desk support for all BMx systems.Oversee ticket intake, triage, escalation, and queue performance.Monitor response-time compliance and o

Full-time

Help Desk 2

Madison, Wisconsin

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Today

The State of Wisconsin DHS is looking for Help Desk II. ONSITE 3 days week Top Skills & Years of Experience: Well qualified candidates will have 3 or more years' experience in the following areas: 1) Experience Maintaining and managing IT hardware asset data in multiple systems, including DHS's IT Service Management System (Cherwell & Ivanti Neurons) and DHS desktop management system (Ivanti). 2) Experience in performing electronic and physical IT hardware asset audits. 3) Experience with a

Full-time

Helpdesk Technician

Pittsburgh, Pennsylvania

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Today

Standard Air has grown through the past 70 years by serving the commercial and residential HVAC contractors with quality pre-sale application and post-sales support and a large inventory of equipment and parts. Our employees are committed to continuing this unparalleled dedication to facilitate our contractor-partners success. We are currently seeking a highly motivated Helpdesk Technician to provide technical support to our team. This role is the primary "face" of IT to our users who are exper

Full-time

Help Desk Technician - TS/SCI with POLY

Colorado Springs, Colorado

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Systems, Help Desk Support, Information Technology (IT) Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN Advance how our

Full-time

USD 25.50 - 34.50 per hour

Help Desk Support

Washington, District of Columbia

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Today

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. Operate and manage the TRIRIGA Help Desk function (Tier 1-3 escalation model) during designated hours of operation (7:00 AM-6:00 PM ET), ensuring compliance with defined SLA response and resolution timelines. Log, triage, categorize, prioritize, and resolve user-reported incidents using an industry-standard ticket management system; escalate u

Full-time

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