Helpdesk jobs

Application/Production Support Help Desk Analyst

Raleigh, North Carolina

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Today

Job Title: Application/Production Support Help Desk Analyst Job ID: 26-01459 Location: Raleigh, NC Duration: 12 months of contract Job Summary: Seeking a Help Desk Analyst to provide application/production support for the CWS/PATH NC system. This role focuses on troubleshooting application issues, supporting external users, and ensuring high-quality customer service (non-hardware support). Key Responsibilities: Analyze and resolve escalated application issuesDiagnose root causes and coordinate

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Contract

$21 - $22

Helpdesk

Fort Meade, Maryland

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Today

Job#: 3023835 Job Description: Helpdesk Technician Needed - Top Secret - Fort Meade, MD We are looking for a Helpdesk Technician who provides second-tier support to end-users for PC, server, mainframe applications, and hardware. Location: Ft meade, MD (On-site 5 days per week) Pay: $35-40/hr What we're looking for: Clearance: Active TS/SCI (CI Polygraph preferred). Experience: 5+ years with a Bachelor's, or 10+ years of experience in lieu of a degree. Skills: Proven experience building/maint

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Full-time

USD 35.00 - 40.00 per hour

Help Desk Analyst 1

Presque Isle, Maine

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Today

Work Location: 100% Onsite. Primary Location: Riverside Dr. Presque Isle, ME 04769 (Will only consider local candidates within about an hour radius of the primary location). Travel is required for this position. They will need to utilize their personal vehicle when traveling between court locations. Mileage will be reimbursed. Top 3 Skills: Experience with and supporting videoconferencing equipment and audiovisual equipment. Basic working knowledge of audio equipment. Experience diagnosing and

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Contract

IT Helpdesk

San Antonio, Texas

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7d ago

Educational Level: Associate Degree in Management of InformationSystems/Technology or similar degree.Years of Experience: Three years minimumKnowledge, Skills, and Abilities (KSAs):Experience responding to and diagnosing problems through discussion with users.Ensures a timely process through which problems are controlled. Includes problemrecognition, research, isolation, resolution, and follow-up steps.Experience with help desk operations and serving as focal point for customer concerns.Experien

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Contract

$48,000 - $60,000

Help Desk Analyst Mid-App Support

Hybrid in Durham, North Carolina

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30+d ago

NC FAST/CWS requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of NC FAST provider issues. This is an Application/Production Support position where selected candidates will support the CWS/PATH NC application by assisting outside customers/service providers who are accessing the system. This role also requires a high level of customer experience and is not a hardware-based help desk role. This position acts as a

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Contract, Third Party

$20 - $30

IT Technical Support (Help Desk) Specialist (On-site & Full-Time)

Ocoee, Florida

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Today

Join Our Team Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation practice, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees. Title:

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Full-time

Depends on Experience

Senior Helpdesk Administrator

Phoenix, Arizona

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Today

Senior Helpdesk Administrator (Onsite) Primary Location: Phoenix, Arizona V-Soft Consulting is currently hiring for a Senior Helpdesk Administrator for our premier client in Phoenix, Arizona. WHAT YOULL NEED: Technical Requirements and Certifications Potential certs: AWS, Microsoft, or network-related certs, A+, Network+, Security+, any Microsoft Certs. Education and Experience Minimum 3-5 years working experience in the IT field.Customer service and interaction.Intune.O365 Experience (includi

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Contract

Depends on Experience

Help Desk Specialist

Tallahassee, Florida

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Today

SKILLS NEEDED: Three years of customer service experience. Two years of clerical duties in data entry and troubleshooting. Three years of Microsoft Office proficiency. Professional office experience

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Contract

Depends on Experience

Help Desk Technician/ Imanage

Hybrid in Hackensack, New Jersey

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Today

Help Desk Technician/ImanageIntroduction:The Help Desk Technician/Imanage position involves providing technical assistance for hardware, software, and mobile devices, supporting video conferences through Teams and Zoom, maintaining equipment inventory, and documenting support activity in the Firms ticketing system. The role also requires occasional shift coverage, extended hours, and periodic travel to other Firm offices. Responsibilities:Provide technical assistance for hardware, software, and

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Full-time

Depends on Experience

Tier II Help Desk Task Lead

Remote

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Today

Job Title: Tier II Help Desk Task Lead Location: Remote Duration: Long Term Contract Technical Skills: Years/Level of Experience Team Lead Experience (3-5 yrs experience) Customer Technical Support (3-5 yrs experience) ServiceNow (3-5 yrs experience) Role Description: AFS is seeking an experienced Tier II Help Desk Task Lead with a strong track record of delivering high caliber results with high client satisfaction. The successful candidate must be energetic, communicative, intelligent, passi

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Contract

Depends on Experience

Help Desk Support Analyst

East Hartford, Connecticut

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Today

Application Support Analyst 55 Farmington Avenue Hartford, Connecticut 06107 05/01/2026 - 05/01/2027 Note: Hybrid Position SCOPE OF WORK The Criminal Justice Information System (CJIS)CISS Electronic Workflow Help Desk Analyst (Training & Onboarding Support) is an additional position required based on uncovered needs while onboarding municipal police departments and other criminal justice partners to the CISS Electronic Workflow. This position will be responsible for providing remote support,

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Third Party, Contract

Depends on Experience

Help Desk Support Specialist

Morristown, New Jersey

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6d ago

One of our clients in Morristown, NJ is urgently looking for a Help Desk Support Specialist Duration: Long-term Hourly: $25 - $28 per hour Must-to-Have Skills: Minimum 2-3 years of hands-on experience providing L1/L2 tech support.Hands-on experience with Laptop build/imaging and iPhone set up/configurationExperience with O365 and Active DirectoryMS Intune / MS Endpoint would be a huge plusExperience with ServiceNow or any other ticketing systemMobile Configuration (MDM) would be a plus

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Third Party, Contract

25 - 28

Help Desk Technician II

Huntsville, Alabama

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13d ago

Job Title: Help Desk Technician II Job Location: Redstone Arsenal, AL, 35898 (Onsite) Compensation: $50,000 to $56,000 salary Eligibility/Clearance:Secret Clearancerequired. ship required. This position supports a government contract Job Description: We are looking for an enthusiastic, well-qualified individual to fill theHelp Desk TechnicianII position and to join our team of qualified, diverse individuals. The Help Desk Technician role involves providing comprehensive help desk and asset

Full-time

50000 - 56000

Help Desk Specialist / IT Support Technician- Bilingual- Spanish / English

Miami, Florida

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10d ago

Job Title: Help Desk Specialist / IT Support Technician Location: Miami, FL Onsite, NO REMOTE Duration: 6-12 months extendable Job Description: We are looking for a Help Desk Specialist Bilingual - English & Spanish to provide technical support and assistance to employees or customers. The ideal candidate will have strong problem-solving skills, excellent communication, and the ability to troubleshoot various hardware, software, and network issues. Salesforce knowledge will be a big plus. Key

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Contract, Third Party

Depends on Experience

HelpDesk Technician

Roseville, California

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7d ago

DPP Tech is a technology consulting and staffing services company based in the San Francisco Bay Area. We offer benefits, including 401K, sick leave, and medical insurance, and provide direct payroll deposits via Paychex. We are hiring HelpDesk Technician for a Government Client in Roseville, CA. This is a long term contract role and will be onsite 4-5days/week. Looking for Junior and Senior Level candidates(0-8years experience) Knowledge of: Workstation and laptop computer hardware and operatin

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Contract

Depends on Experience

Helpdesk Specialist

Washington, District of Columbia

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Today

The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to travel around DC. Roles and Responsibilities Include: Resolve technical issues and closing out assigned.Service/Incidents requests within the agency's Service Level Agreements.Adhere to all Enterprise-wide security policies related to security and integrity of District owned Resources.Provide assistance with installation, operation

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Contract, Third Party

$25 - $30

Senior Helpdesk Specialist

Washington, District of Columbia

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28d ago

We are seeking a Senior Help Desk/Desktop Support Analyst with strong technical troubleshooting and customer support experience to support the organizations Tier 1 Help Desk operations. This role provides frontline technical support to end users, ensuring timely resolution of incidents and service requests while maintaining a high level of customer service. This position operates in a shift-based environment and requires working weekends, holidays, and occasional overtime to ensure continuous co

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Contract

Depends on Experience

IT Helpdesk Technician Level 1/2

Dunwoody, Georgia

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Yesterday

Position Overview We are seeking a customer-focused IT Helpdesk Technician to provide technical support to end users. This role is primarily responsible for resolving account access issues, identity and authentication support, and general Windows environment troubleshooting in a timely and professional manner. Key Responsibilities Serve as the first point of contact for end users experiencing technical issues via phone, email, ticketing system, or chat. Perform password resets and account unlock

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Contract

Depends on Experience

Help Desk Tech - Swing Shifts - TS/SCI w. CI Polygraph

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Communication, Customer Service, Information Technology (IT) Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN IV Advance how our customers operate while you advance y

Full-time

USD 29.52 - 34.50 per hour

Help Desk Technician - TS/SCI w POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Communication, Customer Service, Help Desk Support Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN IV Advance how our customers operate while you advance your career

Full-time

USD 29.75 - 40.25 per hour

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