Helpdesk jobs | Dice.com

IT Help Desk - HYBRID (CURRENT WI resident)

Hybrid in Madison, Wisconsin

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10d ago

Job Description: Crop to Crop resumes are accepted Location Requirement: Onsite or remote: Must be a CURRENT WI resident. NO RELOCATION ALLOWED. This position follows a hybrid schedule requiring at least 50% onsite work, generally alternating one week onsite and one week remote. Additional onsite work may be required to meet business needs, including during otherwise scheduled remote weeks. Initial onboarding will be onsite for the first two to three weeks. Please confirm that candidates can me

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Third Party, Contract

Depends on Experience

Helpdesk Support

Fairfield, California

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19d ago

Position: Help Desk Support I / Call Taker (Epic Go-Live Support) <>Required ExperienceEpic Go-Live support experience (mandatory)1+ years of Help Desk / IT Support / Service Desk experienceExperience handling high-volume inbound support callsExperience creating and managing incident tickets using a ticketing system<>Core ResponsibilitiesAnswer Help Desk calls and document incidents accuratelyTroubleshoot and resolve basic Level 1 technical issues remotelyEscalate tickets to appropriate support

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Contract

28 - 32

Help Desk & IT Support Lead ONSITE Perm

Park Ridge, New Jersey

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Today

Please, no agencies or recruiters, only W2 applicants. The Help Desk & IT Support Lead is a hands-on technology support leader responsible for delivering exceptional end-user support across the organization. The selected candidate will serve as the primary point of contact for employees seeking IT assistance and will personally handle, troubleshoot, and resolve complex support tickets while overseeing the performance and SLAs of an outsourced Managed Service Provider (MSP). Success in this role

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Full-time

Depends on Experience

Helpdesk Support

Fairfield, California

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5d ago

Title: Helpdesk Support I Req #: 37777187 Location: 360 Campus Lane,Fairfield, CA 94534 Duration: 4-6 weeks Rate: $28-30/hr (W2) Epic go live experience is preferred. Swing Shift: 4:30PM-1:00AM The anticipated duration has been revised to approximately 4-6 weeks, depending on project volume and operational needs. Duties: Works under the supervision of the Business Operations and Manager. Responds in an appropriate manner to incoming calls for help from all computer users in the organization; an

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Contract

25 - 30

Junior to Mid-level -IT Help Desk Support

East Rutherford, New Jersey

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6d ago

Title: Junior to Mid-level -IT Help Desk Support Client: New York Giants -Onsite/East Rutherford, NJ-Onsite Duration: 12 months/contract CANDIDATES MUST HAVE LONG PROJECTS AND BE WITHIN AN HOUR OF EAST RUTHERFORD, NJ CANDIDATES NEED TO HAVE UNDER OR 10 YEARS OF EXPERIENCE CANDIDATES MUST BE ONSITE FOR HOME SUNDAY FOOTBALL GAMES Please mention years of exp with: 1. How many years working as: HELP DESK SUPPORT 2. How many years working with: MICROSOFT PRODUCTS AND WINDOWS PRODUCTS 3. How many

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Contract

Depends on Experience

Oracle HCM Help Desk Functional Consultant (Case Management)

Remote

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6d ago

Requirement details: Job Title: Oracle HCM Help Desk Functional Consultant (Case Management) Location: Remote Duration: 12+ Months Responsibilities: Implement and configure Oracle HCM Help Desk. Manage HR Help Desk and Case Management functionality. Configure case categories, queues, priorities and assignment rules. Handle case routing, escalation and resolution. Configure HR service requests and employee self-service. Manage case lifecycle and workflow configurations. Perform SIT, UAT and func

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Contract, Third Party

Depends on Experience

Help Desk Technician- DAYS - TS/SCI w/ poly

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician II Transform technology into opportunity as a Help Desk Technici

Full-time

USD 22.89 - 30.97 per hour

Help Desk Student Associate

Fredericksburg, Virginia

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Today

Title: Help Desk Student Associate VP Area: Chief of Staff - UMW Department: Information Technology Campus Location: Main Campus Advertised Range: $13.75 per hour Job Summary/Basic Functions Help Desk Student Associates provide technical support to the entire university community through phone, online, and walk up services. Required KSAs/Competencies/Qualifications Ability to work up to 15 hours a week. Excellent customer service skills Detail oriented Effective oral and written communica

Full-time

USD 13.75 per hour

Help Desk Technician- MIDS - TS/SCI W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA - CompTIA - Security+ CE - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Help De

Full-time

USD 29.52 - 32.63 per hour

Help Desk Technician

Cleveland, Ohio

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Today

We are seeking a Help Desk Technician in Cleveland, OH. The Help Desk Technician will be responsible for providing technical support for hardware, software, printer, and network connectivity issues. Essential Job Function: Provide Help Desk support and resolve problems to the end user's satisfaction.Provide technical assistance and support related to computer systems, hardware and/or software.Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority

Part-time

Tier 1 Help Desk

Colorado Springs, Colorado

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Today

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to

Full-time

USD 89,000.00 - 170,200.00 per year

Helpdesk Analyst

Trenton, New Jersey

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Today

Company Description Job Description Job title: Helpdesk Coordinator Location: Trenton, NJ Summary: The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand. They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven environment and have the ability to o

Full-time

Help Desk Support Technician

Remote

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Today

We are seeking a dependable and customer-focused Help Desk Support Technician to provide technical assistance to employees and users experiencing computer, software, and hardware-related issues. The ideal candidate should possess strong communication skills, a problem-solving mindset, and the ability to troubleshoot technical issues efficiently while delivering excellent customer service. Responsibilities Provide first-level technical support for hardware, software, and network-related issues.

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Full-time

Depends on Experience

Help Desk Support and Automation Specialist

Columbia, South Carolina

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2d ago

Excelraise, LLC is a leading provider of full-service IT solutions and a talent management company headquartered in Denver, CO. At Excelraise, we specialize in IT staffing solutions tailored for government and federal clients across the USA. Excelraise, LLC is seeking a Help Desk Support and Automation Specialist for our direct client in Columbia, SC. The South Carolina Department of Juvenile Justice (SCDJJ) is seeking an experienced Help Desk Support & Automation Specialist to provide first-lin

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Contract

Help Desk Specialist

Salem, Oregon

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Today

Initial Posting Date: 11/03/2026 Application Deadline: 11/17/2026 Agency: Legislative Administration Committee Salary Range: $4,681 - $7,019 Position Type: Employee Position Title: Help Desk Specialist Job Description: Technology has never been more important for the Oregon State Legislature than it is today. Legislative Information Services continues to adapt to the current Capitol Building construction project, ensuring that Oregonians may continue to communicate with their Legislators

Full-time

USD 4,681.00 - 7,019.00 per month

Help Desk Support Specialist

Atlanta, Georgia

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Today

Under broad supervision, provides assistance to the Georgia Dept. Community Affairs computer system users. Answers questions or resolves computer problems for clients in person, via telephone, email or from remote locations. May serve as lead worker. Reporting to the IT Client Services Manager, Helpdesk Representative is a member of the IT Infrastructure Team that identifies, plans, designs, delivers, operates and controls Tier I and Tier II services offered at the Department of Community Affai

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Contract

Depends on Experience

IT Help Desk Support Specialist

Hybrid in Midland, Texas

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9d ago

IT Help Desk Support Specialist 6+ Month Contract-to-Hire | Midland, Texas Schedule: Onsite MondayThursday; Remote Fridays We are seeking an IT Help Desk Support Specialist to provide first-line technical support for an oil and gas organization in Midland, Texas. This role responds to support emails and phone calls, troubleshoots common technology issues, and works with centralized IT teams to resolve requests requiring additional assistance. The ideal candidate is customer-focused, communicates

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Contract, Third Party

Depends on Experience

Helpdesk Technician I

Hollywood, Florida

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Today

Position: Helpdesk Technician I Job Type: Full Time Department: Information Technology Location: HOLLYWOOD Posted: 09/21/2026 Job Description The incumbent in this position is responsible for providing first level support through end-user voice and electronic communications, and handling the resulting incidents and service requests using standardized incident management and request fulfillment processes. The individual demonstrates an aptitude for working with enterprise line-of-business applic

Full-time

Help Desk Analyst I (External Support)

Nashville, Tennessee

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Today

Anticipated End Date: 2026-11-30 Position Title: Help Desk Analyst I (External Support) Job Description: The Help Desk Analyst I is responsible for receiving all telephone or automated requests for IT assistance, ensuring that the request or problem is accurately recorded and fulfilled within established timeframes. Schedule: Monday-Friday 8:30am-5:30pm CT or 9:00am-6:00pm CT Location: Virtual - This role enables associates to work virtually full-time, with the exception of required in-pers

Full-time

Help Desk Support & Automation Specialist

Columbia, South Carolina

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2d ago

Position Details Location: Columbia, SC Work Arrangement: Onsite < data-path-to-node="7" dir="ltr">About the Role We are seeking an experienced Senior Help Desk Support & Automation Specialist to deliver technical support and streamline IT operations. In this position, you will resolve end-user requests, troubleshoot network-to-endpoint issues, document operational workflows, and identify opportunities to automate recurring help desk tasks. < data-path-to-node="9" dir="ltr">Key Responsib

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Third Party, Contract

Depends on Experience