Helpdesk Jobs

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IT Help Desk

Jobot

Brooklyn, New York, USA

Full-time

Join Our Tech-savvy Team: Elevate Your IT Career as an IT Help Desk Specialist in Lakewood, NJ! This Jobot Job is hosted by: Josh Nix Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $70,000 - $90,000 per year A bit about us: Committed to delivering cutting-edge solutions, we are seeking a talented individual to join our IT team as a Help Desk Specialist. This is an exciting opportunity for someone passionate about technology and providing e

IT Help Desk

Jobot

Chicago, Illinois, USA

Full-time

Join Our Tech-savvy Team: Elevate Your IT Career as an IT Help Desk Specialist in Lakewood, NJ! This Jobot Job is hosted by: Josh Nix Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $70,000 - $90,000 per year A bit about us: Committed to delivering cutting-edge solutions, we are seeking a talented individual to join our IT team as a Help Desk Specialist. This is an exciting opportunity for someone passionate about technology and providing e

Help Desk Analyst II

Robert Half

Byron Center, Michigan, USA

Contract

Description We are in search of a Part-Time Help Desk Analyst II to join our team in Byron Center, Michigan. This role is central to our tech-focused telecom provider operations, where you will be tasked with providing technical support, troubleshooting hardware and software issues, and managing databases. This is a short-term contract opportunity that allows you to utilize and further develop your skills in Citrix Technologies, Database Management, EO/IR systems, Lotus Notes, Microsoft, and Act

Help Desk Analyst

TEKsystems c/o Allegis Group

Phoenix, Arizona, USA

Full-time

One of our largest financial services clients is looking to bring on multiple help desk technician that are 100% work from home! If you have these top skillsets below then definitely apply! WFH NOT 100% REMOTE: MUST SIT WITHIN 30 mins of WF locations in PHOENIX / DALLAS / DES MOINES / CHARLOTTE 1. 12- 24 months of previous Service Desk experience 2. Knowledge of and ability to troubleshoot general Microsoft software products such as Windows 10, Windows security updates/patching, O365 , Outlook e

Help Desk Analyst I

Robert Half

Billerica, Massachusetts, USA

Full-time

Description We are searching for a skilled Help Desk Analyst I to join our team located in North Billerica, Massachusetts. This position offers a contract to hire employment opportunity. As a Help Desk Analyst, you will be responsible for triaging user issues using various software such as Office 365, Case Systems Management Software, and Bomgar (Beyond Trust) - Remote Support Software. This role is within the telecom provider industry and requires expertise in various skills including Citrix Te

Help Desk Analyst

Robert Half

Phoenix, Arizona, USA

Contract

Description We are looking for a Help Desk Analyst in the Chemicals Manufacturing industry, based in Phoenix, Arizona. This role involves providing first-line support for internal customers, ensuring user-friendly ICT support. The role also requires continuous system analysis and maintenance tasks to keep the system at peak performance. Responsibilities: Install software to facilitate user-friendly ICT support for internal customers. Provide first-line support for incidents and requests to ensur

Help Desk Analyst

TEKsystems c/o Allegis Group

Chandler, Arizona, USA

Full-time

Description: We are looking to bring on a group of Tech Support Agents to support the internal employees of internal via inbound phone calls. Agents will be trained on the internal tools, systems, processes and will be responsible for managing a ticketing que and helping troubleshoot issues that the employees are experiencing. Types of calls could include: password resets, server issues, VPN/connection issues, outlook, specific application issues, etc. The first week of the role will involve age

Helpdesk Support Technician

TEKsystems c/o Allegis Group

Hartselle, Alabama, USA

Full-time

Description: The purpose of the IT deskside services technician role is to provide high-quality technical support to end-users within the organization. The technician will be responsible for troubleshooting and resolving hardware and software issues, providing technical assistance for network connectivity, and ensuring that all IT systems are functioning efficiently. Additionally, the technician will be responsible for installing, configuring, and maintaining hardware and software systems and pr

Help Desk Analyst

TEKsystems c/o Allegis Group

Appleton, Wisconsin, USA

Full-time

2-3 years of experience minimum for mid-level role We are currently seeking an experienced IT Help Desk Specialist with expertise in IT Service Desk and JD Edwards EnterpriseOne (E1) to join our team. The ideal candidate will have a proven track record of providing exceptional technical support and troubleshooting using an IT Service Management (ITSM) tool. This role requires strong communication skills, attention to detail, and the ability to prioritize and resolve technical issues efficiently.

Help Desk Analyst

TEKsystems c/o Allegis Group

Appleton, Wisconsin, USA

Full-time

Description: 2-3 years of experience minimum for mid-level role We are currently seeking an experienced IT Help Desk Specialist with expertise in IT Service Desk to join our team. The ideal candidate will have a proven track record of providing exceptional technical support and troubleshooting using an IT Service Management (ITSM) tool. This role requires strong communication skills, attention to detail, and the ability to prioritize and resolve technical issues efficiently. Key Responsibilities

IT Help Desk Technician

TEKsystems c/o Allegis Group

Boston, Massachusetts, USA

Full-time

Description: Updates user and asset information as appropriate Serves as the first contact between ISD and the end user community pertaining to computer problems, training issues, or work orders related to network connectivity or computer projects Provides analysis and resolution of computer problems and issues. Guides end users through diagnostic procedures in order to resolve as many problems as possible Escalates problems to supervisor, when necessary Have knowledge of Windows, MAC, iOS, and

Help Desk I/II

Jobot

Atlantic City, New Jersey, USA

Contract

6+ MONTH CONTRACT - Help Desk Tech I/II - Atlantic City. NJ This Jobot Consulting Job is hosted by: Melody Romeo Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $20 - $25 per hour A bit about us: Our client is located in Atlantic City, New Jersey and is a popular gaming, dining, and entertainment destination. It features table games, slot machines, live music, and other amenities. Why join us? The IT Service Technician I's role is to supp

Desktop Support/ Help Desk Support

Zolon Tech Solutions Inc

Boston, Massachusetts, USA

Contract

Roles and Responsibilities: Provide responsive, reliable, and consistent service delivery to all users including VIPs.Provide IT services that appropriately respond to the time-sensitive needs of customers,Provide prompt referrals and escalations to an appropriate IT support service option.Meet all Service Level Agreements (SLAs) including, but not limited to, speed to answer, first contact resolution, and limits on aged tickets.Resolves technical problems and answers queries by telephone in sup

Help Desk - Onsite

SSI People

Madison, Wisconsin, USA

Contract

Top 3-4 Required skills (6 or more years of experience): Ability to independently perform root cause analysis and issue resolution of complex IT issues related to DFI hardware and software (e.g., Lenovo Laptops, Apple iPhones, MS Windows, M365).Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives.Ability to identify, lead, and implement ITSM improvement initiatives based on ITIL and industry best practices.Highly self-mot

Technical Support Analyst / Help Desk

CDW Amplified Services

Walnut Creek, California, USA

Full-time

Technical Support / Help Desk Analyst Walnut Creek, CA CDW has an excellent opportunity for a Technical Support / Help DeskAnalyst! In this role, you will support a multi-location organization with day to day technology needs and troubleshooting. Responsibilities include: Troubleshooting Technical IssuesDevice Inventory ManagementEquipment Set-Up and ConfigurationTechnical Documentation and RepairingCollaboration and Customer Service Required expertise includes: 2+ years of experience Desktop /

Helpline/Helpdesk Support

Vy Systems

Elk Grove, California, USA

Full-time, Third Party

Role: Helpline/Helpdesk Support Location: Elk Grove, CA (ONSITE) Type: Full Time Minimum 2 years professional technical troubleshooting expertise or proven technical ability Experience supporting customers via phone, e-mail, chat, and / or in personPassion for customer service and ownership of the customer experience, including comprehensive issue resolutionAble to effectively tailor communication and style to differing audiencesAble to self-manage and work independently in a fast-paced, constan

Help Desk Analyst

TEKsystems c/o Allegis Group

Buffalo, New York, USA

Full-time

TEKsystems' client in the Buffalo, NY area is actively seeking a Help Desk Analyst to join their team on a contract to hire basis! Description: A Technology Support Specialist serves as the first point of contact for all employees seeking technical assistance, providing Level I and II end-user support of Information Technology throughout the network, as well as new systems deployments. Responsibilities include providing end-user support through the IT help desk for all hardware, software, telec

Helpline/Helpdesk Tier 1 Support - Elk Grove, CA

Vy Systems

Elk Grove, California, USA

Full-time

Helpline Tier 1 Support team will be the first point of contact for customers seeking assistance with products, services and technical issues. You will be responsible for accurate resolution of customer issues and inquires through effective communication and problem solving skills. Summarized view of skill: Strong customer relationship skills with excellent communication abilities, where the candidate have worked with customers/consumers directly.Mac Troubleshooting skillsServiceNow experience (

Desktop / Helpdesk Support Analyst

Veracity Consulting

Lenexa, Kansas, USA

Contract

Veracity is a business and technology consultancy that specializes in optimizing companies business performance and navigating change. Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results. We are also guided by our core values and purpose, which includes being transparent, curious, and humble while ensuring our clients, employees, and communities all thrive. C

Help Desk Analyst

TEKsystems c/o Allegis Group

Milwaukee, Wisconsin, USA

Full-time

Are you looking for an opportunity to excel in your career? We have just the right position for you! We are in search of a Technical Support Analyst to join our team. This is a chance for you to establish your career in the IT support industry and get your foot in the door. As a Technical Support Analyst, you will provide technical support to customers through our contact center. Your role will involve troubleshooting hardware issues, custom and commercial software, and connectivity issues while