Helpdesk Jobs in California

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Help Desk Analyst II

Robert Half

Sacramento, California, USA

Contract

Description We are offering an opportunity for a Help Desk Analyst II in Sacramento, California. The primary role is to offer technical support in a secure, non-public access building. This role requires understanding and supporting a virtual desktop in a Citrix-based environment, answering IT related requests, and maintaining customer credit accounts. Responsibilities Maintain a secure work environment by adhering to safety standards, including wearing masks and gloves when required and saniti

Help Desk Analyst III

Robert Half

Los Angeles, California, USA

Full-time

Description We are working with a mid-sized law firm in West LA to bring on a new IT Support Specialist to support the firm. In the role, the IT Support Specialist will work on a regional team of 4 to support a couple hundred end users from the top down so VIP white glove support is very helpful in the role. The ideal IT Support Candidate will have at least 1 year of experience working in Law environments with document management tools like iManage or FileSite. This is a hybrid on-site role w

Helpline/Helpdesk Support

Vy Systems

Elk Grove, California, USA

Full-time, Third Party

Role: Helpline/Helpdesk Support Location: Elk Grove, CA (ONSITE) Type: Full Time Minimum 2 years professional technical troubleshooting expertise or proven technical ability Experience supporting customers via phone, e-mail, chat, and / or in personPassion for customer service and ownership of the customer experience, including comprehensive issue resolutionAble to effectively tailor communication and style to differing audiencesAble to self-manage and work independently in a fast-paced, constan

Help Desk Support with Mac OS & IOS

Talent Group

Elk Grove, California, USA

Full-time

Job Role: Helpline Tier 1 Support Location: Elk Grove, CA (Onsite) Full Time Helpline Tier 1 Support team will be the first point of contact for customers seeking assistance with products, services and technical issues. You will be responsible for accurate resolution of customer issues and inquires through effective communication and problem solving skills. Summarized view of skill: Strong customer relationship skills with excellent communication abilities, where the candidate have worked with c

Help Desk Specialist

Ledgent Technology

Irvine, California, USA

Contract

Medical Device client is seeking a Help Desk Specialist for a 3 month contract in Irvine, CA! Location - Irvine, CA Max Pay - $30.21 Summary: The main function of a Help Desk Specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. The role requires: -ServiceNow Ticketing experience -Work in a break/fix

Help Desk Support II

Odesus

Los Angeles, California, USA

Contract

Large Los Angeles based healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent II on a contract to hire basis. Remote OK but must reside in Southern CaliforniaMUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULEDSummary: The Service Desk Agent II is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required. This role will provide Tier 2 level support, including level 1

MacOS /Mac/IOS Support Specialist (Onsite in Elk Grove, CA) /Helpdesk / Help desk

Valiantica, Inc

Elk Grove, California, USA

Third Party, Contract

Key Qualifications Motivation and ability to work as part of a distributed team Good interpersonal communications and customer service skills Excellent English-language oral and written communications skills Excellent telephone and email etiquette Excellent time management and multi-tasking skills Flexibility and adaptability to thrive in a dynamic, highly-demanding, constantly changing environment Ability to maintain composure and customer-service focus in stressful situations Strong troublesho

Helpdesk/Desktop Support

HTC Global Services

San Jose, California, USA

Full-time

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life an

Mac OS Help Desk Support

Nityo Infotech Corporation

Elk Grove, California, USA

Full-time

Mac OS Help Desk Support Location: Elk Grove, CA (Onsite) - 5 days a week Fulltime Role Key Skills - Mac OS, Mac technician, Apple certs, worked in Apple stores, Apple certs Job Role: HelpLine Tier 1 Support Role Summary Helpline Tier 1 Support team will be the first point of contact for customers seeking assistance with products, services and technical issues. You will be responsible for accurate resolution of customer issues and inquires through effective communication and problem solving skil

F-35 Help Desk Specialist | Secret clearance

General Dynamics Information Technology

Edwards Air Force Base, California, USA

Full-time

Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on Help Desk Specialist joining our Joint Strike Fighter (JSF) F-35 IT program sup

Help Desk Analyst

Robert Half

Pleasanton, California, USA

Full-time

Description We are on the search for a Help Desk Analyst II to join a team based in Pleasanton, California. In this role, you will be the first point of contact for employees experiencing IT issues, ensuring efficient resolution and high levels of customer satisfaction. You will also be responsible for the installation, monitoring, and maintenance of user workstations, operating systems, and applications. This role offers a contract to hire employment opportunity. Responsibilities: Address inte

Helpdesk Support

Apex Systems

San Diego, California, USA

Full-time

Job#: 2026317 Job Description: Helpdesk Support (Remote) The Desktop Support Analyst is responsible for working the IT Service Desk which will answer and triage any calls that come through. This position will be dedicated to answering the internal support calls coming through the IT Service Desk. Please see the following requirements and send your qualified resume to Responsibilities: Diagnoses, identifies, isolates, and resolves Tier 1 issues utilizing historical database records and technical

Helpdesk Tech On Site at Sacramento California

Red Oak Technologies, Inc.

Sacramento, California, USA

Contract, Third Party

Helpdesk Analyst Located onsite in Sacramento, CA Ticketing System is ServiceNow. Handling call escalations from Tier 1 to Tier 2. Standard working hours, M-F, 8 hours a day supporting PST. Phone, email and chat support. Technical Support, 2+ years, Is Required Written Communication, 2-5 years, Is Required Mac OS X, 2-5 years, Is Required Time Management, 2-5 years, Is Required Communication Skill, 2-5 years, Is Required Problem Solving, 2-5 years, Is Required iOS 2-5 years, Is Required Addit

Helpdesk Analyst

Bayside Solutions

Dublin, California, USA

Contract

Helpdesk Analyst W2 Contract Salary Range: $52,000 - $62,400 per year Location: Dublin, CA - Onsite Role Job Summary: This Helpdesk Technician position focuses on telephone support for corporate users, distribution center users, and retail store employees. We require someone flexible and able to work various shifts during a Monday to Friday work week. Duties and Responsibilities: Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and email re

Helpdesk Support Specialist

Ledgent Technology

San Jose, California, USA

Contract

Job Title: IT Helpdesk Location: San Jose, CA Contract Responsibilities: Performs computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment. Operating, troubleshooting, and resolving issues with the Windows 10/11 operating system. Coordinates across multiple departments/vendors to provide support. Interacts with the customer when responding to technical questions or requests for information. Maintains regular attendanc

Remote Helpdesk/Field Support

OSTechnical

Thousand Oaks, California, USA

Contract

Helpdesk/Field SupportEmployment type: Contract to hirePays up to $36/hrPosition Overview: We are seeking a dedicated and technically proficient individual to join our team as a Level 2 Helpdesk/Desktop Support/Field Support technician. This role involves troubleshooting MS Office, Windows, and application support, with particular emphasis on Windows 10 & 11 environments. The ideal candidate will possess excellent communication skills, advanced troubleshooting abilities, and the capacity to prov

Help Desk & AV Support + Legal - Hybrid in L.A.

iSpace, Inc

Los Angeles, California, USA

Full-time

24-00093 Help Desk & AV Support + Legal Downtown Los Angeles 90017 - HYBRID (4 days onsite + 1 day remote) Full Time Hours: 9 am - 6 pmno exceptions! This person will provide Tier 1 and Tier 2 Help Desk Support, including conference room AV and PC Support for a well-established legal firm in Downtown Los Angeles. 70% of this job will be Help Desk phone support work. Required Experience and Skills: Experience providing Tier 1 and Tier 2 Help Desk support via phoneLegal or Law Firm backgroundMS O

Help Desk Technician / Software Trainer

Ledgent Technology

San Francisco, California, USA

Full-time

Help Desk Technician / Software Trainer with Law Firm Support Experience FTE - Hybrid Locations: San Francisco, Oakland, Sacramento, San Diego Salary: $32/hr - $42.30/hr Prefer Local Candidates 3 - 5 Years Experience Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Directo

Bay Area Desktop Support Engineer/ Law Firm Help Desk Support

Motion Recruitment Partners, LLC

San Francisco, California, USA

Full-time

Desktop Support -San Francisco based with travel to Palo Alto Summary: The San Francisco office is looking for an experienced Desktop Support Engineer to support the Information Technology department. This is an international law firm of approximately 1,200 lawyers located in 13 offices in six countries. If you are looking to work in a friendly, collaborative environment that affords unique opportunities to expand your professional development, this role is for you. The ideal candidate will ha

Help Desk/Desktop Technician (onsite)

Irvine Technology Corporation (ITC)

Los Angeles, California, USA

Full-time

We are actively seeking a skilled Help Desk Technician to join our client, a law firm with offices in Los Angeles, Newport Beach, and NYC, is searching for a proactive individual with strong technical and communication skills, proficiency in Microsoft ecosystems, VMware, and variety of other tools, hardware and devices. In this role, you will play a crucial part in providing support for the company s IT infrastructure and assisting with various projects. You will be an integral member of a small