Helpdesk Jobs in Detroit, MI

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Junior IT Support Specialist (Help Desk Level 1)

GalaxE.Solutions

On-site in Detroit, Michigan, USA

Full-time

What You Will Do Inventory Management: Maintain accurate records of all IT assets, including hardware and software inventory. Monitor stock levels and coordinate with procurement for timely replenishment. Conduct regular audits to ensure compliance with inventory policies. Help Desk Equipment Logistics: Manage the shipping and receiving process for work-from-home (WFH) resources. Coordinate equipment deployments and returns efficiently. Collaborate with the help desk ticketing system for trackin

Helpdesk/Technical Support Analyst - Detroit, MI

Digital Technology Solutions

On-site in Detroit, Michigan, USA

Contract, Third Party

DTS is looking for experienced Helpdesk/Technical Support Analyst for our Direct Client position based in Detroit, MI Position Summary: As a significant member of the Technology Division Client Services Team, the Technology Client Service Specialist will provide technical support and consultation services to users in a timely, accurate and efficient manner. The Technology Client Service Specialist will provide technical support for hardware, software and applications supported by the District. D

Help Desk Agent - Level 1

SolvIT

Hybrid in Rochester Hills, Michigan, USA

Full-time

JOB TITLE: Help Desk Agent - Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours/week Mon- Fri, between the hours of 7am and 7pm and can include some Saturdays and holidays as needed. LOCATION: Rochester Hills, MI This position currently is primarily remote but may require occasional onsite meetings, trainings, etc. A return to work date and protocol has not been determined at this time. Who is SolvIT, Inc.? SolvIT, Inc. provides a strategic approach to technology,

Help Desk Analyst I

Robert Half

Remote

Contract

Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Construction/Contractor field. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be the best fit for this Help Desk Analyst position. Located in Troy, Michigan, the Help Desk An

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Helpdesk Analyst

Apexon

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

Help Desk - Tier 1 Technician Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Service desk or help desk or customer support with Automotive or Automobile experience

Maintec Technologies Inc

Remote

Third Party

Job Role : Service desk or help desk or customer support with Automotive or Automobile experience Location : Remote Duration : 6 Months Must : Customer is looking for candidates having experience of SaaS/Cloud native Application Support , CRM or Automotive DMS and ticketing tool experience is a plus . Or We need profiles with Dealership Management System experience/knowledge.

SAP Helpdesk

Johnson Technology Systems Inc (JTSI)

Remote

Full-time

We are hiring candidates for SAP Helpdesk to support our Federal project. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: SAP Helpdesk Citizenship: U.S. Citizenship Project: Federal Location: Remote Time zone: US EST Job description We are seeking dedicated and motivated SAP IT Support Executives to join our team. The ideal candidates will have work experience in a large organization and be familiar with user support processes and executing Helpdesk operations. This role o

IT Help Desk Technician

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring a IT Helpdesk Support Technician. This position will be fully remote. Responsibilities Coordinates communications with End Users as a Tier 1 Specialist for supporting Bi-directional Data API's and Web Services. Is very experienced in all phases of software systems and application development. Ensures optimal application functionality by configuring systems and applications. Prioritizes customer queries and escalates serious technical issues to developers.

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

Remote

Full-time, Contract

Job Responsibilities: Excellent oral and written English-Portuguese-Spanish skills to communicate seamlessly in the 3 languages. FULLY TRILINGUAProvide technical end-user support via telephone and email.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Log remotely into client"s computer and help them solve software issues.Excellent typing skills, no less than 100 words per minute.Document issues daily into the ticketing

Systems Operations Manager

Codeworks L.L.C

Hybrid in Auburn Hills, Michigan, USA

Contract

Codeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships. Who We re Looking For: A talented Technical/Systems Operations Manager work with a major finance client committed to developing award-winning technology services and products that make life easier. This role requires working onsite three days a week in Charlotte, NC. Responsibilities:Works closely with architecture, development teams and business p

IT Help Desk Technician -- Remote role -- Canada\Near Shore

Acnovate Business Solutions Inc.

Remote

Contract

IT Help Desk Technician (Canada) Remote role Canada/ Nearshore/ LATAM/ Brazil/ Ecuador/ Argentina/ Mexico/ Uruguay/ Columbia/ Venezuela /Peru/ Bolivia/ Paraguay/ French Description: Provide end users with L1/L2 support for hardware and software Strong verbal and written communication skills Customer service experience Understanding of operating systems, software, and devices Problem-solving & analytical skills Good experience on Active Directory - should be using it currently Windows and O3

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issuesProperly escalate unresolved queries to the next level of supportTrack, route and redirect problems to correct resourcesUpdate customer data and produce activity reportsWalk customers through problem solvin

Senior Desktop Support Legal

Phoenix Technology Partners, LLC

Remote

Contract

Key Responsibilities Provide technical assistance and support for reported issues related to computer systems, software, and hardware on a timely basis to meet department SLAs. Resolve issues related to desktops, laptops, virtual machines, smartphones, scanners, printers, and other peripherals used by employees. Install operating systems, applications, hardware drivers, and customize system settings following department standards. Analyze problems using troubleshooting skills and diagnostic tool

SAP IS-U Functional/IDEX Consultant - Houston, TX - Remote Position

Sedna Consulting Group

Remote

Contract, Third Party

Dear Applicant, Please let me know if you are interested. Job Title - : SAP IS-U Functional/IDEX Consultant Location: Houston, TX - Remote Duration 12 months Requirement: Job Description/ Responsibilities SAP Functional /configurator who can help design, configure, maintain, enhance and develop SAP applications primarily in SAP ISU/CCS and CRM module supporting key back-office processes for the utility industry. Call Center support Acquisition and retention FICA, account determination, Bill

Finance Business Systems Analyst

Hansell Tierney

Remote

Full-time

Hansell Tierney is supporting our client's search for aBusiness Systems Analystwho willoversee comprehensive support for 3rd party software systems, encompassing Financial, Parts & Maintenance, and HCM systems. Location:South Seattle **Local candidates only** Duration:Fulltime/Direct-Hire Position Summary: Responsibilities include system selection, design, installation, configuration, integration, day-to-day support, vendor management, upgrades, and patch application. You will collaborate clos

Oracle HCM Solution Architect

Activesoft, Inc.

Remote

Full-time

Looking for Oracle HCM Solution Architect At least 10+ years of Implementation / Support experience in implementing Oracle HCM Applications. Must have worked as a Solution Architect in at least 2 end to end implementations involving global customers or a full HCM suite. Should have a complete understanding of the Product and Business processes related to Oracle HCM Cloud Applications. Liaise with functional and technical teams, ensure that all process flows are mapped, and solution is designed c

Technical Advisor II

North American Bancard

Remote

Full-time

Technical Advisor II NAB-Troy REMOTE Under general supervision, our Technical Advisor II is responsible for providing advanced technical support and troubleshooting for multiple point-of-sale (POS) solutions within an allotted amount of time such as; terminals, software applications, gateways, and semi-integrated solutions. You will need to be able to interact with multiple departments and provide strategic insight to solve enterprise-wide issues that impact our customer base. What you'll be d

HRIS Administrator

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an HRIS Administrator in Boca Raton, FL. Overview: The HR Information Center is part of the HR Shared Services team. As a member of the HRIC, this role will work closely with our Shared Services partners, other HR groups, including but not limited to, Payroll and Benefits, and offsite vendors. This role is fully remote and has minimal employee interaction, outside of HR partners. This role is responsible for verifying and processing confiden