Helpdesk jobs in Detroit, MI

Hybrid in Southfield, Michigan

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Yesterday

Job Summary:With the goal of providing superior service and first contact resolution, delivers front line technical support to customers via multiple communication channels in a customer contact center environment.Uses detailed instructions, established procedures and prescribed guidelines to resolve technical issues and complete tasks for end users.This position is 100% on the phones.Job Duties:Provides solutions to a wide variety of technology related problems, issues, and questions or escalat

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Contract

$25 - $29

Help Desk Technician

Southfield, Michigan

•

Today

Job Summary: We are seeking a skilled and customer-focused Enterprise Help Desk Technician to provide technical support across a large-scale enterprise environment. The ideal candidate will have 2-5 years of experience in IT support, strong troubleshooting skills, and a passion for resolving technical issues efficiently. This role involves supporting end-users, managing service requests, and maintaining system uptime across various platforms and technologies. Key Responsibilities: Respond to and

Full-time

USD 20.00 - 25.00 per hour

Senior Specialist, Help Desk Support

Southfield, Michigan

•

Today

Job Description Summary Helps end-users resolve issues with computer hardware or software. Responds to user inquiries, troubleshoots and diagnoses problems and identifies solutions with IT equipment and applications. Job Description This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week in our Memphis, TN or Southfield, MI Corporate Office. Please Note: The initial training period will last six weeks and will require candidates to be

Full-time

Help Desk Analyst

Remote or Flint, Michigan

•

Today

Job Summary: We are seeking a reliable and customer-oriented Help Desk Technician with 2+ years of experience to provide technical support to end-users. This role involves troubleshooting hardware and software issues, resolving service requests, and ensuring smooth day-to-day IT operations. Key Responsibilities: Provide first and second-level technical support for desktops, laptops, mobile devices, printers, and basic networking issues. Respond to support requests via phone, email, and ticketing

Full-time

USD 18.00 - 22.00 per hour

Help Desk Representative - Healthcare - Remote Wisconsin

Remote or Milwaukee, Wisconsin

•

Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Help Desk Representative - Healthcare - Remote Wisconsin job contains positions associated with providing consultancy utili

Full-time

USD 29,100.00 - 41,600.00 per year

Help Desk Technician

Remote or Charlottesville, Virginia

•

Today

Posting Title Help Desk Technician Department Overview The McIntire School of Commerce at the University of Virginia is recognized for excellence and innovation in undergraduate and graduate business education and scholarship. The School awards a Bachelor of Science in Commerce, as well as Master of Science degrees in the Management of Information Technology, Business Analytics, Commerce, Accounting, and Global Commerce. McIntire is dedicated to educating and inspiring students to become vision

Full-time

USD 24.00 - 27.00 per hour

Help Desk Technician

Remote or Columbus, Ohio

•

Yesterday

We're looking for a reliable and detail-oriented PC Support Technician for a full-time, onsite role in downtown Columbus, OH. The candidate will be supporting a busy technical support environment. Role Overview This position focuses on Tier 1 Helpdesk support, with occasional Tier 2 Deskside responsibilities. You'll assist both remote and onsite staff, resolving technical issues via phone, email, and in person. The role requires strong communication skills, a customer-first mindset, and the ab

Full-time

USD 20.00 - 23.00 per hour

Help Desk Support- Tier I

Remote

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19d ago

Location: 100% remote Years Experience: 2+ years professional experience Education: Bachelor s Degree required Clearance: Applicants must be able to obtain and maintain a Secret security clearance. United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance. Key Skills: Customer service focused with ability to provide accurate, timely, and professional resolution on all supported issues.Ability to diagnose and resolve technical

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Full-time

Depends on Experience

Help Desk Support Spec

Remote

•

Today

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Full-time

USD 17.00 - 31.30 per hour

Help Desk Supervisor - Remote US

Remote or Milwaukee, Wisconsin

•

Today

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work

Full-time

USD 48,400.00 - 69,200.00 per year

Help Desk Analyst II

Remote or Nashville, Tennessee

•

Today

Description We are seeking a proactive and detail-oriented Help Desk Analyst for a one-year remote contract. The ideal candidate will have strong technical troubleshooting skills and experience supporting end users in a dynamic enterprise environment. This role is focused on resolving desktop-related issues, enhancing the support knowledge base, and improving overall service delivery within the IT Help Desk team. Respond to incoming service requests in a timely manner, gather pertinent informati

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Full-time

USD 18.50 - 21.00 per hour

Help Desk Specialist - SBG

Remote or Virginia

•

Yesterday

Job Details Level: Experienced Job Location: SBG REMOTE POSITION - Anywhere, VA Position Type: Full Time Education Level: 2 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Information Technology Description SBG, a DSS, Inc. company, specializing in engineering, information technology, cyber-security, intelligence, and training, is looking for a hard-working results-oriented Help Desk Specialist. The ideal candidates for this position have strong

Full-time

Help Desk Agent I

Remote

•

Today

Job ID: 2509693 Location: REMOTE WORK, VA, US Date Posted: 2025-09-12 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC has several openings for a Fully Remote, Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact

Full-time

USD 40,000.00 per year

IT Help Desk Analyst 1 (evening shift) - HYBRID (3 days per week onsite)

Remote or Livonia, Michigan

•

Today

Employment Type: Full timeShift: Description: At least 3 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Full-time

Technical Support (AV / VOIP) - Detroit, MI

Detroit, Michigan

•

Yesterday

DTS is looking for experienced Technical Support ( AV / VOIP) for our Direct Client position based in Detroit, MI Role description: Experience: Minimum of three (3) years of desktop/computer support experienceA+ Certification preferredPrior experience with VoIP, audiovisual equipment setup and operation preferredProven technical ability to troubleshoot and perform routine maintenance on computers and peripheral equipment, including Windows, MacOS, and iOS systemsProficiency with Microsoft Offic

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Third Party, Contract

DOE

Help Desk Support Specialist I - Remote

Remote or San Diego, California

•

Today

RESPONSIBILITIES: A client with Kforce is seeking a Help Desk Support Specialist I to join their team. This is a remote opportunity, open to anywhere within the US. Duties: * Provides support to end users for computer, application, system, device, access and hardware issues * Identifies, researches and resolves technical problems of moderate complexity * Responds to telephone, email and online requests for technical support * Documents, tracks, and monitors the problem using applicable systems

Contract

$15.00 - $25.64 hourly

IT Helpdesk / ServiceDesk

Remote

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4d ago

Immediate need for a talented IT Helpdesk / ServiceDesk. This is a 06+ Months Contract opportunity with long-term potential and is located in Columbus OH or Des Moines IA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-84505 Pay Range: $19 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Inbound cal

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Contract

$19 - $23

field support technician

Detroit, Michigan

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3d ago

Minimum Experience 3+ Years of Field Services/Support Technician As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer

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Full-time

$35,000 - $66,000

Service Desk Analyst, Remote

Remote or Hybrid in Los Angeles, California

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10d ago

A large Los Angeles healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent for a 6-month contract. The role can fully remote but must live within 50-100 miles of 90032. Must be available to work 3rd shift (11:00pm-7:30am). The hours will cover 3 shifts: 8am-4:30pm (1st), 3pm-1130pm (2nd), and 11pm-7:30am (3rd).Service Desk Agent I is responsible for supporting the end user community at the hospitals and clinic locations. This position will pro

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Contract

$25 - $27

Deskside Support Analyst

Dearborn, Michigan

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5d ago

Job Description: - As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes:Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.Perform Break Fix, Desk Side Support, IMACD s, Data Migration, Refreshes, etc.Perform onsite updates, Configuration change

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Full-time

$35,000 - $66,000

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Helpdesk jobs in Detroit, MI, USA