Helpdesk II Jobs

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Help Desk Analyst II

Robert Half

•

Chicago, Illinois, USA

Contract

Description We are looking for a Help Desk Analyst II to join our team in the construction industry, based in Chicago, Illinois. This role will primarily focus on providing technical assistance and support to our team, helping to resolve hardware and software issues. You will also be responsible for coaching team members and troubleshooting a variety of tech problems. Responsibilities: Provide PC hardware and software support to team members Communicate effectively with team members to understa
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Posted 11 hours ago

Help Desk Analyst II

Robert Half

•

Rockford, Michigan, USA

Contract

Description We are offering an opportunity for a Help Desk Analyst II to join our team in the manufacturing industry, based in ROCKFORD, Michigan. You will be responsible for providing second-level technical support, including troubleshooting hardware and software issues, managing databases, and using various technologies such as Citrix, Lotus Notes, and Microsoft Active Directory. This role offers a contract-to-hire employment opportunity. Responsibilities: Provide second-level support to end
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Posted 11 hours ago

Help Desk II

TEKsystems c/o Allegis Group

•

Appleton, Wisconsin, USA

Full-time

There's currently a Help Desk 2 opportunity available in Appleton, WI. This will be a on-site position within Appleton, WI and will be within a small-midsize IT department. This will start as a 6 month contract with a strong possibility to hire after 6 months. Looking for someone with 3-5 years of experience related to the top 3 skills, and someone that wants to grow within an organization. Top Skills' Details -3-5 years experiences in the following skills: Assists all users (internal and exter
Posted 3 days ago | Updated 10 hours ago

Help Desk I/II

Jobot

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Atlantic City, New Jersey, USA

Contract

6+ MONTH CONTRACT - Help Desk Tech I/II - Atlantic City. NJ This Jobot Consulting Job is hosted by: Melody Romeo Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $20 - $25 per hour A bit about us: Our client is located in Atlantic City, New Jersey and is a popular gaming, dining, and entertainment destination. It features table games, slot machines, live music, and other amenities. Why join us? The IT Service Technician I's role is to supp
Posted 2 days ago | Updated 10 hours ago

HELP DESK MANAGER I/II/III

Central Michigan University

•

Mount Pleasant, Michigan, USA

Full-time

HELP DESK MANAGER I/II/ Position Number: S-3294 Position Summary: Promotes friendly, courteous, and professional service by analyzing and resolving problems forwarded to the Help Desk; provides escalated support for a broad range of IT services, including management of internal and external technical documentation, and administration of Help Desk related applications; provides supervision, evaluation, and professional development of staff as assigned. Required Qualifications: Help Desk Manager I
Posted 11 days ago

Help Desk Analyst II

Robert Half

•

Reading, Pennsylvania, USA

Full-time

Description Responsibilities: Deliver second-tier support via desk-side, remote, and on-site office assistance. Monitor recurring tickets to identify emerging trends and common issues. Collaborate with Technical Account Managers to resolve escalated customer concerns. Generate new knowledge base entries to enhance first-line issue resolution rates. Adhere to established protocols for managing incidents and fulfilling requests. Offer guidance and support for addressing escalated service matters.
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Posted 5 days ago | Updated 11 hours ago

Help Desk Analyst II

Robert Half

•

Wausau, Wisconsin, USA

Full-time

Description Robert Half is currently seeking an experienced IT Support Technician (Level 2) for our client located in Wausau, WI. This is a Direct/Permanent Hire role with our client. In this role you'll be responsible for providing top-notch technical support to internal and external customers. You'll be experienced in supporting integrated enterprise applications, troubleshooting hardware and software, and keeping users up and running. As this is a client-facing role, you'll be expected to ma
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Posted 7 days ago | Updated 11 hours ago

Help Desk II

Apex Systems

•

Cambridge, Massachusetts, USA

Full-time

Job#: 2026409 Job Description: Help Desk II 2026409 Location: Cambridge, MA (Onsite) Job Overview: The Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoots and resolves basic issues through established processes, and ensures timely and high-quality service. Primary job Responsibilities: Address and resolve escalated helpdesk requests from managed service providers, ensuring timely and efficient solutions.Offer technical support for AV equipment and meeti
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Posted 13 days ago | Updated 2 hours ago

Help Desk Analyst II

Robert Half

•

St. Louis, Missouri, USA

Contract

Description Looking for a new opportunity? You should apply for this Help Desk Analyst position with a growing company! We're looking for a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment, so if that's you, we invite you to apply! You'll be great at this Service Desk Analyst job if you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. I
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Posted 20 days ago | Updated 11 hours ago

Help Desk Analyst II

Robert Half

•

Miami, Florida, USA

Full-time

Description Robert Half is looking for Help Desk Analysts like you to join our team! This long-term contract / temporary to hire employment opportunity is based in the Miami, Florida area. We're looking for some with a can-do attitude who is looking to be part of a highly motivated team, so if that's you, apply today! This job requires you to handle complex end-user support issues and provide support to team members by focusing and restoring service to the end users. It is also important for
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Posted 16 days ago | Updated 11 hours ago

Help Desk Specialist II

Kforce Technology Staffing

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Sunrise, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Specialist II in Sunrise, FL (Florida). Responsibilities: * Help Desk Specialist II will provide technical support to users of the company's IT systems, including computers, software, and peripherals * Provide technical support to employees experiencing issues with A/V and web conferencing solutions * Diagnose and resolve technical issues with equipment such as printers, scanners, desk phones, web conferencing equipment, and netw
Posted 1 day ago | Updated 7 hours ago

Helpdesk IT Specialist II

Verity Credit Union

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Seattle, Washington, USA

Full-time

Verity is hiring for an IT Specialist II at our Seattle, WA Headquarters location. This is a hybrid position; or has the opportunity to be worked remotely. At Verity, we empower our member s financial lives and create vibrant communities. Since 1933, Verity has been a local member-owned credit union. We are also the only financial institution in the Pacific Northwest that is a part of the Global Alliance for Banking on Values (GABV). How you can make a difference The Information Technology Speci
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Posted 27 days ago

Specialist, Information System Security II, SISS2/ Tier II Helpdesk Specialist

Peraton

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Fort Meade, Maryland, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 13 days ago

Help Desk Specialist

Astor & Sanders Corporation

•

Silver Spring, Maryland, USA

Full-time

Help Desk Specialist Systems Integration & Development (SID) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Help Desk Specialist. This is a full-time position based in the Silver Spring, MD area. Roles and Responsibilities: Windows Server 2019 support Hands on experience troubleshooting user Windows 10 systems, printers, servers, etc. This Desktop Support Specialist will handle level 1 & 2 tickets Work on multiple tickets or issues to satisfactory resolu
Posted 15 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Chadds Ford, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 14 days ago | Updated 22 hours ago

Help Desk Specialist

Arena Technical Resources

•

Scott Air Force Base, Illinois, USA

Contract

Job Title: Help Desk Specialist Location: Scott Air Force Base, St. Louis, MO The selected candidate must have a government security clearance, per contract requirements (Clearance Level: Secret). Our client is seeking Help Desk Specialist in the greater St Louis, MO area at Scott Air Force in Illinois. This team provides the Air Mobility Command/A4 Resources and Integration Division technical support of Logistics eTools, technical support of the G081 Program Management Office, A4 staff, confere
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Posted 14 days ago

HelpDesk Delivery Manager

Nagarro Inc

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New York, New York, USA

Full-time

We're Nagarro. Nagarro is one of the fastest growing technology companies in the industry; we are a publicly traded global digital engineering leader of 18,000+ with a full-service offering founded 24 years ago in Silicon Valley. We have a broad and long-standing public sector and global commercial client base. This includes many global blue-chip companies, leading independent software vendors (ISVs), across many industries and public sector clients - Federal, State, Local and Education. Role:
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Posted 18 days ago

Help Desk

Digitek Software, Inc.

•

Madison, Wisconsin, USA

Third Party, Contract

One of our clients is looking Help Desk with following skills: Top Skill and Years' Experience: Diagnosing and resolving Windows 11, Microsoft 365, Apple and Android mobile phone support, at least 2-3 years' experience.Researching questions, advising users and following standard help desk procedures.Nice to Have: Software Ticketing system (Service Now/Cherwell), Scripting, and automation, Microsoft Teams, InTune. Interview Process: Microsoft Teams interview. Video and Audio on. MUST BE A WI RE
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Posted 5 days ago

User Support Help Desk-Onsite at either Reston or Herndon, VA Office

Nexgen Technologies

•

Reston, Virginia, USA

Full-time

(Onsite at either the Reston, VA or Herndon, VA Office) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technol
Posted 11 days ago

User Support Help Desk-Local Candidates Only

Nexgen Technologies

•

Lakewood, Colorado, USA

Full-time

(Local Candidates Only) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technologies are deployed, when new equ
Posted 11 days ago