Helpdesk II jobs

Remote

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2d ago

Help Desk Analyst HDA2 A4 SC3Introduction:The Help Desk Analyst is responsible for providing technical support to users, troubleshooting issues, and escalating complex problems to senior staff members. This role involves responding to help desk emails promptly and assigning incidents to the appropriate technical resource using ServiceNow. Responsibilities:Receive telephone calls and emails from users experiencing technical issues with business applicationsIdentify the nature of the problem and d

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Contract, Third Party

Depends on Experience

Help Desk Technician - MIDS - TS/SCI w/ poly

Colorado Springs, Colorado

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Systems, Help Desk Support, Remote Support Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: MIDS HOURS: 2200-0600 Advance how our customers operate w

Full-time

USD 25.50 - 34.50 per hour

Helpdesk Analyst - Temp

Hybrid in New York, New York

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21d ago

Law firm experience required GENERAL SUMMARY: Under the supervision of Help Desk Management, provide support for the firm by identifying, troubleshooting and resolving technical problems, answering how-to questions and accommodating administrative requests. The Helpdesk Analyst needs to work effectively and efficiently with others throughout IS and the firm to deliver the objectives of the department and the firm. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide professional and friendly support

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Contract

Depends on Experience

Help Desk Operator

Wilmington, Delaware

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5d ago

Required Skills: Problem-solving skills. Analytical skills. Customer service experience. Patience. Excellent communication skills, written and verbal. Preferred Skills Responsibilities providing technical support to users, troubleshooting issues, and offering guidance on computer hardware, software, and other IT-related problems. They act as the first point of contact for users, addressing their queries and concerns via various channels like phone, email, chat, or in person. Help desk staff

Contract

competitive

Help Desk Analyst

Philadelphia, Pennsylvania

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2d ago

Job title: Help Desk Analyst Location: Philadelphia PA, 19122 Only W2 Job Description: Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsEx

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Contract

Depends on Experience

Helpdesk Technician

Knoxville, Tennessee

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12d ago

Knoxville, TN | Helpdesk Technician | Full-time We are actively recruiting Helpdesk Technicians for our client in Knoxville, TN. These are second and third shift contract opportunities that will require working onsite in Knoxville and on weekends. This is an excellent opportunity for someone who is energetic and eager to utilize and expand technical skills. Must have experience in technical troubleshooting, customer service with strong decision-making capabilities. Second Shift: 3:30pm - Midnigh

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Contract

Depends on Experience

IT HelpDesk Analyst

Stockton, Georgia

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13d ago

Position Description:We are seeking a Help Desk Analyst to join our Store Support team in Norcross, GA. In this role, you will provide first-level technical support for retail store systems, applications, and hardware. Youll troubleshoot issues, resolve incidents, and ensure a seamless experience for end-users across multiple locations. This position is ideal for professionals who thrive in a fast-paced environment, have strong problem-solving skills, and are passionate about delivering exceptio

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Contract

20 - 22

Retail Help Desk Technician

Los Angeles, California

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13d ago

Job Title:Retail Help Desk TechnicianRole OverviewThe Retail Help Desk Technician provides frontline technical support to store teams, ensuring point-of-sale systems, devices, and retail applications operate smoothly. This role supports a high-volume, fast-paced retail environment and focuses on rapid issue resolution, clear communication, and minimal disruption to store operations. Key ResponsibilitiesProvide Level 12 technical support to retail store users via phone, chat, and ticketing system

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Contract

$35

Desktop Support Technician/Helpdesk Technician

New Jersey

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Today

Job Title: Desktop Support Technician / Helpdesk Technician Remote Role Job Summary We are seeking a customer-focused Desktop Support Technician / Helpdesk Technician to provide first- and second-level technical support to end users. The role involves diagnosing and resolving hardware, software, and network issues while ensuring high service levels and a positive user experience. Key Responsibilities Provide L1/L2 technical support for desktops, laptops, printers, and peripherals Troubleshoot

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Full-time, Part-time, Third Party, Contract

$DOE

Senior Help Desk Specialist

Baltimore, Maryland

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2d ago

Position OverviewThe client is seeking experienced Senior Help Desk Specialists to provide advanced IT support and maintenance for desktops, laptops, mobile devices, and enterprise systems. The specialist will troubleshoot software, hardware, and network issues, ensuring smooth daily operations for all users.Key ResponsibilitiesProvide end-user support for desktops, laptops, and mobile devices (Windows, Linux, and macOS).Install, configure, and maintain computer hardware, software, and network

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Contract

Depends on Experience

Help Desk Support

Joplin, Missouri

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14d ago

Join Our Team as a Technical Support Specialist Make an Impact at a Global Food Leader! Are you passionate about technology and eager to support a dynamic manufacturing environment? We are seeking a dedicated and skilled Technical Support Specialist to be a vital part of the team at our Joplin Pet Food Manufacturing facility. This onsite role offers an exciting opportunity to troubleshoot, resolve, and elevate IT operations in a fast-paced setting, ensuring our production runs smoothly and secur

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Full-time

$20 - $23

Help Desk Support

Wichita, Kansas

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Today

Job Title: Help Desk Support Location: Wichita, KS 67220 Duration: 12-month contract Workplace Type: On-site (with occasional Saturday remote coverage) Start Date: January 5, 2026 Pay Rate: $18/hour Pre-Employment Requirement: Must be willing to submit to background AND drug screening Overview: Join a major enterprise initiative supporting a large-scale device transition project. This role involves assisting users with permissions, routing numbers, passwords, and PINs as part of a Bring Your Own

Full-time

USD 18.00 per hour

Helpdesk / Desktop Support Technician Onsite $25 an hr.

Memphis, Tennessee

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15d ago

ONSITE in Memphis.Provide Tier 12 helpdesk and desktop support for end users in a Windows environmentTroubleshoot hardware, software, and basic network connectivity issues Support laptops, desktops, printers, mobile devices, and peripherals Manage tickets using a standard ITSM tool and document resolutions clearly Assist with user onboarding, offboarding, and account access requests Escalate complex issues to engineering or infrastructure teams as needed 1+ year of hands-on helpdesk or desktop s

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Contract

$25

Help Desk Analyst

Remote

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15d ago

Help Desk Analyst Our client, a leading organisation in the technology and services sector, is seeking a motivated and customer-focused Help Desk Analyst to join their IT support team. This role is ideal for someone who enjoys problem-solving, supporting users, and working in a fast-paced, technology-driven environment. As a Help Desk Analyst, you will act as the first point of contact for IT-related issues, helping to ensure systems run smoothly and users receive timely, high-quality support. Y

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Full-time

70,000 - 80,000

Help Desk Technician - SWINGS - TS/SCI w/ poly

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Hardware, Computer Systems, Remote Support Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: SWINGS HOURS: 1400-2200 Advance how our customers operat

Full-time

USD 25.50 - 34.50 per hour

Associate Help Desk Support Technician

Sanford, Florida

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Today

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40 Salary Range: $16.50 - $26.50Pay starts at $16.50 and increases according to years of applicable exper

Full-time

USD 16.50 per hour

Help Desk Analyst

Columbus, Ohio

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2d ago

Location & Work Arrangement City, State: Columbus, Ohio Work Arrangement: Hybrid Contract: This is a Contract position. Onsite Requirement: Must be able to report onsite on a hybrid schedule. Mode of Interview: Either In-person or Webcam. Note: The selected candidate must complete an FBI fingerprint background check prior to starting. Key Responsibilities and Focus Areas Tier 2/3 Support and Resolution Technical Assistance (5+ Yrs): Provide hands-on technical support and advice to users. Invest

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Contract, Third Party

Desktop/Help desk/It support engineer

Hybrid in Madison, Wisconsin

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13d ago

Desktop/Help Desk/ IT Support Engineer Duration: Long Term Location : Multiple Job Summary: We are seeking a skilled and customer-focused End User Support Level 2 Technician to provide advanced technical support to users within the organization. This role involves resolving escalated issues from Level 1 support, troubleshooting hardware and software problems, supporting IT systems, and ensuring seamless technology operations for end users. Key Responsibilities: Respond to and resolve second-lev

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Contract, Third Party

$10 - $30

IT Asset Management Analyst - Help Desk

Charlotte, North Carolina

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Today

Job Title: IT Asset Management Analyst Number of Positions: 1 Assignment Type: 6 month contract. Location: Onsite Charlotte, NC corporate office ; Mon-Fri Work Schedule: 8am-5pm Job Description: The IT Asset Management Analyst is responsible for overseeing the complete lifecycle of IT assets including hardware and related components from procurement through disposal. This role ensures adherence to organizational policies, optimizes asset utilization, and maintains accurate records to support co

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Contract

$20

Oracle Cloud HCM Help Desk Lead

Hybrid in Livermore, California

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8d ago

Role Overview We are seeking an experienced Oracle Cloud HCM Help Desk Lead to support and lead the implementation, design, configuration, testing, and rollout of Oracle Cloud HCM modules, with a strong focus on Help Desk / HR Service Delivery. This role will serve as the functional lead for the module, partnering closely with business stakeholders, technical teams, and implementation partners to ensure a successful deployment and post-go-live support model. Key Responsibilities Lead the end-to-

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Contract, Third Party

$0 - $0

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