Helpdesk II jobs

Columbus, Ohio

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Today

Provides technical assistance, support, and advice to end users for hardware, software, and systems. Provides hands-on technical assistance to business and technical users. Investigates and resolves computer software and hardware problems of users. Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary. Determines whether problem is caused by hardware, software, or system. Answers questions, applying knowledge of co

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Contract

Depends on Experience

Technical Help Desk Representative

Tulsa, Oklahoma

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Today

Technical Help Desk Representative BCforward is currently seeking a highly Technical Help Desk Representative Position Title: Technical Help Desk Representative Location: Remote Anticipated Start Date: November 26th -2025 Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 3+months strong possibility for extension Pay: $13/hr to $13.75/hr on Job Type: [FULL TIME (>=40 HRS WEEKLY), [CONTRACT

Contract

Compensation information provided in the description

Technical Help Desk Representative

Tulsa, Oklahoma

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Today

Technical Help Desk Representative BCforward is currently seeking a highly motivated Technical Help Desk Representative Opportunity Remote! Position Title: Technical Help Desk Representative Location: Remote Anticipated Start Date: 12/01/2025 Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 3+ months contract + Renewable Job Type: [FULL TIME (>=40 HRS WEEKLY) [CONTRACT], [ONSITE] Pay R

Contract

Compensation information provided in the description

Technical Help Desk Representative

Tulsa, Oklahoma

•

Today

Technical Help Desk Representative BCforward is currently seeking a highly motivated Technical Help Desk Representative Opportunity Remote! Position Title: Technical Help Desk Representative Location: Remote Anticipated Start Date: 12/01/2025 Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 12+ months contract + Renewable Job Type: [FULL TIME (>=40 HRS WEEKLY) [CONTRACT], [ONSITE] Pay

Contract

Compensation information provided in the description

Helpdesk Technician

Knoxville, Tennessee

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8d ago

Knoxville, TN | Helpdesk Technician | Full-time We are actively recruiting Helpdesk Technicians for our client in Knoxville, TN. These are second and third shift contract opportunities that will require working onsite in Knoxville and on weekends. This is an excellent opportunity for someone who is energetic and eager to utilize and expand technical skills. Must have experience in technical troubleshooting, customer service with strong decision-making capabilities. Second Shift: 3:30pm - Midnigh

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Contract

Depends on Experience

Help Desk Manager

Reston, Virginia

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17d ago

Position Title: Helpdesk ManagerLocation: Reston, VAClearance Requirements: NonePosition Status: Full-TimePay Rate: $140,000 annuallyPosition Description:We are seeking an experienced Helpdesk Manager to lead a high-performing IT support team and deliver exceptional technical service to end users. This role combines hands-on technical expertise with leadership responsibilities, ensuring smooth operations and minimal disruptions across the organization. As the Helpdesk Manager, you will oversee d

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Full-time

$140,000+

Senior Help Desk Specialist

Baltimore, Maryland

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Today

Position OverviewThe client is seeking experienced Senior Help Desk Specialists to provide advanced IT support and maintenance for desktops, laptops, mobile devices, and enterprise systems. The specialist will troubleshoot software, hardware, and network issues, ensuring smooth daily operations for all users.Key ResponsibilitiesProvide end-user support for desktops, laptops, and mobile devices (Windows, Linux, and macOS).Install, configure, and maintain computer hardware, software, and network

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Contract

Depends on Experience

Help Desk Specialist (Law Firm exp. required)

San Diego, California

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Today

Key Details: Direct Hire/Perm Schedule: Monday-Friday, 10:30AM-7:00PM PST Location: Downtown San Diego (Onsite to start, with the option for 1 day WFH after the first month) Salary: $65-75k Responsibilities: Incident Management Receive incident notifications via phone, email, or web and log all incidents in the service desk platform Classify incidents by identifying affected users, systems, hardware, and services Prioritize incidents to ensure timely and effective escalation Escalate and follow

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Full-time

$65000 - $750000 per annum

Help Desk Operator

Wilmington, Delaware

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2d ago

Required Skills: Problem-solving skills. Analytical skills. Customer service experience. Patience. Excellent communication skills, written and verbal. Preferred Skills Responsibilities providing technical support to users, troubleshooting issues, and offering guidance on computer hardware, software, and other IT-related problems. They act as the first point of contact for users, addressing their queries and concerns via various channels like phone, email, chat, or in person. Help desk staff

Contract

competitive

Help Desk Analyst

Philadelphia, Pennsylvania

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Today

Job title: Help Desk Analyst Location: Philadelphia PA, 19122 Only W2 Job Description: Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsEx

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Contract

Depends on Experience

Helpdesk Support

McLean, Virginia

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5d ago

CherryRoad has recently built a new Network Operations Center (NOC) to manage daily operations of our rapidly growing Managed Services Division. We are looking for an enthusiastic, motivated and experienced individual who will be responsible for NOC operations. Responsibilities Include: Monitor data center infrastructure and networks to ensure system availability. Develop and maintain runbooks and troubleshooting procedures for client support. Follow troubleshooting procedures in an effort to r

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Part-time

$25 - $28

Help Desk ~ Local to TX

Austin, Texas

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21d ago

Role: Help Desk 1 OCANov25HD The primary work location(s) will be at Office of Court Administration, 205 W 14th St, Austin, TX 78701. The working position is On Site. Provides front-line technology support by answering and responding to inbound calls/emails in a timely and professional manner, gathering and analyzing information about the customer s issue and determination of the best way to resolve the problem. Provides basic support and troubleshooting, including password resets, printer confi

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Contract, Third Party

Depends on Experience

Help Desk Analyst (Only w2 position- Local to Trenton, NJ)

Trenton, New Jersey

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Today

Title: Help Desk Analyst (Only w2 position- Local to Trenton, NJ) Duration: 6 Months Location: Trenton, NJ- Onsite Interview Mode: In-Person only Description: Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. The ideal Helpdesk Coordinator will have knowledge and experience supporting and troublesh

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Contract

$17 - $19

Help Desk Analyst 1

Conyers, Georgia

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Today

Job Title: Level 1 Help Desk Analyst

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Contract, Third Party

Client Helpdesk Analyst

Goshen, New York

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7d ago

CherryRoad is seeking to hire a Helpdesk Analyst for a fully on-site role at a client location in Goshen, NY. This position requires working on-site every day to provide in-person support. We are looking for an enthusiastic and motivated individual to join the team. Responsibilities include answering helpdesk phone calls, providing hands-on client support at the site, and assisting with project-related tasks. Responsibilities Include: Serve as the primary Helpdesk point of contact for IT-related

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Full-time

$50,000 - $56,000

Help Desk Support (The must be local to Austin, TX)

Austin, Texas

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21d ago

Title: Help Desk Support Location: Austin, TX (Onsite) Duration: 15+ Months Job Description: Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).Experience working with customers across all levels of technological proficiency.Experience in the support of computers, the use of applicable programs and systems (such as Microsoft Office Suite, Windows 10, and Adobe products), and troubleshooting information

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Full-time

Depends on Experience

Sr. IT Help Desk Manager

Washington, District of Columbia

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4d ago

*Job Title: Sr. IT Help Desk Manager **Job Summary:** The Department of Transportation (DOT) is seeking a skilled and motivated Sr. IT Help Desk Manager to oversee our helpdesk operations, ensuring effective IT support for internal staff and external stakeholders. The ideal candidate will have a strong technical background, excellent leadership skills, and a commitment to providing exceptional customer service in a fast-paced government environment. This role is critical to maintaining the prod

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Full-time

Depends on Experience

Helpdesk Specialist with A/V experience

Los Angeles, California

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Today

Title: Helpdesk Specialist with A/V experience Location: Los Angeles, CA Schedule: Fully onsite Description: As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all. Main notes: 2+ years of on-site technical support experience, o

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Contract

Competitive

Associate Help Desk Support Technician

Sanford, Florida

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Today

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40 Salary Range: $16.50 - $26.50Pay starts at $16.50 and increases according to years of applicable exper

Full-time

USD 16.50 per hour

Help Desk Analyst

Columbus, Ohio

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Today

Location & Work Arrangement City, State: Columbus, Ohio Work Arrangement: Hybrid Contract: This is a Contract position. Onsite Requirement: Must be able to report onsite on a hybrid schedule. Mode of Interview: Either In-person or Webcam. Note: The selected candidate must complete an FBI fingerprint background check prior to starting. Key Responsibilities and Focus Areas Tier 2/3 Support and Resolution Technical Assistance (5+ Yrs): Provide hands-on technical support and advice to users. Invest

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Contract, Third Party

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