Helpdesk II Jobs

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Help Desk Analyst (MUST be Bilingual, Spanish/English)

Uniqsoft

Conyers, Georgia, USA

Third Party, Contract

Job Title: Help Desk Analyst 1 Location: East View Parkway Conyers, GA 30013 (Hybrid) Position type: Long term Contract Rate: DOE Job ID: 762935 Client: DDS - IT Interview type: Either Web Cam or In Person Note:- LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertis

Field Implementation Specialist (Desktop/Helpdesk)

Harvey Nash Inc.

Houston, Texas, USA

Contract

Job Title: Field Implementation Specialist (Desktop/Helpdesk) Location: Houston, TX (Hybrid) Duration: 7+ Months Contract Hybrid/Remote: Hybrid (Note: This position will also require onsite presence weekly & Must be able to work weekends/nights as needed) Responsibilities: Manage and support mobile device refresh/deployment of the CS agent MAP devices. Asset management, Apple IOS device administration, organizational skills. Basic/Technical Skills Required/Preferred: 3-5 years mobile device sup

Help Desk Technician - SWINGS - TS/SCI W/ POLY

General Dynamics

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Satisfaction, Technical Support, Troubleshooting Certifications: None Experience: 8 + years of related experience ship Required: Yes Job Description: Help Desk Technician V Transform technology into opportunity as a Help Desk Technician V with GDI

Help Desk Technician - TS/SCI W/ poly

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des

Helpdesk Analyst

Bayside Solutions

Dublin, California, USA

Contract

Helpdesk Analyst W2 Contract Salary Range: $58,300 - $62,400 per year Location: Dublin, CA - Onsite Role Job Summary: As a Helpdesk Analyst, you will provide Windows phone support using ServiceNow. In a 20/7 environment, this role requires shift flexibility and possible weekend shifts. Requirements and Qualifications: Experience supporting a Windows environment ServiceNow ticketing system experience Strong communication and multi-tasking skills Networking and server troubleshooting experie

Bilingual Helpdesk Technician (Japanese and English)

NTT DATA Americas, Inc

Houston, Texas, USA

Contract

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT Data's client is currently seeking a Bilingual Helpdesk Technician to join their team in Houston (US-TX), United States (US). Job Description Seeking Bilingual (Japanese/English) IT Helpdesk Technician at Houston, TX. 1+years of experience working for a Japanese company in US is required. Will pe

Helpdesk Analyst

Beacon Hill

Columbus, Ohio, USA

Contract

2nd SHIFT Required Skills: 2+ years' experience working in a technical support or customer service related role Experience troubleshooting Windows 10 and iOS devices Must have strong examples of providing excellent customer service Strong level of patience and ability to break down technical information into a non-technical way Ability to analyze and solve problems over the phone and in person Willingness to learn about new technologies Strong verbal and written communication skills Des

Help Desk Analyst

Accenture LLP

Annapolis, Maryland, USA

Full-time

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services to do the work you love in a collaborative and caring community where you feel like you belong

Help Desk/ Desktop Support

Pyramid Consulting, Inc.

Plano, Texas, USA

Contract

Immediate need for a talented Help Desk/ Desktop Support. This is a 08+months contract opportunity with long-term potential and is located in Plano, TX (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-66781 Pay Range: $10 - $15/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provide application support thr

Associate Lead Help Desk III

Metasys Technologies

Birmingham, Alabama, USA

Contract

Once selected, you should be eligible for the pass-through Drug Test and Background Test.Role - Associate Lead Help Desk Location - Birmingham, Alabama 35233 Duration- 12 months(possible extension) Shift hours- Monday to Friday, 8:00 am to 5:00 pmJOB DESCRIPTION: On-site client-facing IT support for all print, network/software and web faxing solutions. Remotely and physically resolve and/or reassign customer (internal and external) software, network interface and application issues. Troublesho

Help Desk Analyst

Spar Information Systems

Virginia, USA

Contract

Hello Professionals, Most importantly, I hope you and your families are safe and well. The description of the role is below. Please review and let me know your thoughts. If, you prefer, please send me an updated copy of your resume too. Help Desk Analyst Location is Richmond, VA Need: 2-3years exp candidates JD: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all ba

Help Desk Analyst @ Conyers, GA 30013

MRoads

Conyers, Georgia, USA

Full-time

Hi, We are looking for Help Desk Analyst in Conyers, GA Title: Help Desk Analyst Location: Conyers, GA 30013(Hybrid) Duration: 12+ months NOTE: MUST be Bilingual, Spanish/English Job Responsibilities Oversee the daily performance of computer systems and applications.Answer user inquiries regarding computer software or hardware operation to resolve problems.Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.Confer with users,

Help Desk Analyst

Dunhill Professional Search

Arlington, Virginia, USA

Full-time

Help Desk Analyst Secret Clearance Required We are looking for a candidate that has a knack for clear communication, a patient demeanor, and experience in a fast-paced technical support environment to work fully remote supporting a program working with the Army. Job Description: Your daily responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach to problem-solving and

Onsite in Memphis Bilingual Help Desk

Highspring

Memphis, Tennessee, USA

Contract

Not remote. This is a hybrid onsite. 1 year of experience with IT help desk or desktop support preferred Good understanding of computer systems, printers and peripherals, networking, mobile devices, and related Ability to diagnose and resolve basic technical issues Fluent in English and another language such as Spanish, Italian, French, or Portuguese Customer-oriented and cool-tempered BSc/BA in IT, or Computer Science highly preferred s and those authorized to work in the US are encouraged t

Help Desk Manager

Beacon Hill

Boston, Massachusetts, USA

Full-time

Help Desk Manager compensation: $120K A professional services organization specializing in IT consulting is currently seeking a Help Desk Manager to join their team. POSITION RESPONSIBILITIES Manage and supervise the help desk support Implement office policies and procedures Ensure compliance with policies and procedures Respond to and resolve high-priority calls for support Set specific customer service KPIs REQUIREMENTS Experience supervising tasks related to managing a service desk Ability t

Helpdesk Technician -- L3

Dexian Signature Consultants

Spencer, Indiana, USA

Contract

Job Summary: Dexian is seeking a Help-desk Technician for an opportunity with a client located in Spencer, IN. Responsibilities: Organizes and performs Installation, Move, Add, Changes (IMAC) of application, computer, phone, and other hardware Troubleshoots and repairs issues related to phone, computer, peripherals, printer, application, and Operating Systems Creates and maintains database entries in Remedy Asset Management/Hardware Asset Management to accurately track Information Technology as

Help Desk Analyst

Caresoft

Conyers, Georgia, USA

Contract

Title: Help Desk Analyst (MUST be Bilingual, Spanish/English) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal

Helpdesk Support - 224304

Talent Groups

Montpelier, Vermont, USA

Contract

Job Title: Helpdesk Support Location: Montpelier, VT (On-Site) Duration: 6+ months with possible extension Job Description: Requirements: Considerable Help desk/ Call Center experienceAdvanced PC and network troubleshooting skillsKnowledge of interfacesThorough knowledge of help desk software and proceduresAble to troubleshoot, analyze issues, recommend effective solutions without direction.Working knowledge of training principles and practicesKnowledge of the principles and practices of public

Help Desk

Dexian DISYS

Washington, District of Columbia, USA

Contract

ITS Client Services (ITSCS) prides itself on enabling and delivering IT support to staff whose global mandate is to help reduce extreme poverty and promote shared prosperity. This includes providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including IT support and troubleshooting of provisioned hardware, software and applications, IT client training and outreach,direct desk side/remote support, virtual walk-ins, virtual meeting s

Helpdesk Technician - Denver, CO

Highspring

Denver, Colorado, USA

Contract

Job Description: We are seeking a dedicated and experienced Helpdesk Support Specialist to join our team. This on-site role requires a candidate with strong AV troubleshooting skills and the ability to provide comprehensive IT support. The ideal candidate will have a proven track record in IT support and be comfortable working independently as the sole IT support on site. Key Responsibilities: - Provide on-site IT support for our client's Denver office. - Troubleshoot and resolve issues relate