Helpdesk II jobs

Scott Air Force Base, Illinois

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Today

Overview DecisionPoint Corporation is seeking a Tier II Help Desk Specialist to support our U.S. Transportation Command (USTRANSCOM) Integrated Booking System (IBS) program. This role is responsible for providing advanced technical support to end users and resolving system-related issues for mission-critical transportation and logistics applications.The Tier II Help Desk Specialist serves as an escalation point for Tier I support, troubleshooting complex issues, analyzing system behavior, and co

Full-time

Tier II Help Desk Task Lead

Remote

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Today

Job Title: Tier II Help Desk Task Lead Location: Remote Duration: Long Term Contract Role Description: AFS is seeking an experienced Tier II Help Desk Task Lead with a strong track record of delivering high caliber results with high client satisfaction. The successful candidate must be energetic, communicative, intelligent, passionate, and motivated, and will have experience in triaging technical support tickets. Superior communication and collaboration skills are essential to this role. The id

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Contract

Depends on Experience

Help Desk Analyst II

Chicago, Illinois

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Today

Description We are looking for a skilled and dependable Help Desk Analyst II to join our team in Chicago, Illinois. This part-time role requires on-site presence and is designed as a contract-to-permanent opportunity, offering the potential for long-term growth. The ideal candidate will provide Tier 2 IT support while demonstrating strong technical expertise and attention to detail. Responsibilities: Deliver Tier 2 technical support for hardware, software, and networking issues to ensure smooth

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Full-time

USD 42.25 - 50.50 per hour

Tier II Help Desk Task Lead

Washington, District of Columbia

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Today

Role Description: Client is seeking an experienced Tier II Help Desk Task Lead with a strong track record of delivering high caliber results with high client satisfaction. The successful candidate must be energetic, communicative, intelligent, passionate, and motivated, and will have experience in triaging technical support tickets. Superior communication and collaboration skills are essential to this role. The ideal candidate will have a knowledge of client and Community Care, as well as Servi

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Contract

Depends on Experience

Help Desk Technician II

Huntsville, Alabama

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12d ago

Job Title: Help Desk Technician II Job Location: Redstone Arsenal, AL, 35898 (Onsite) Compensation: $50,000 to $56,000 salary Eligibility/Clearance:Secret Clearancerequired. ship required. This position supports a government contract Job Description: We are looking for an enthusiastic, well-qualified individual to fill theHelp Desk TechnicianII position and to join our team of qualified, diverse individuals. The Help Desk Technician role involves providing comprehensive help desk and asset

Full-time

50000 - 56000

IT/Helpdesk Spt Spec II

Fredericksburg, Virginia

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Today

Overview SimVentions is a 100% employee-owned business and has consistently been voted one of Virginia's Best Places to Work. We are seeking a Help Desk Support Specialist to join our team! In this role, you will provide Tier II technical support to end users via phone, in person, and through the help desk ticketing system. You will troubleshoot hardware and software issues, apply diagnostic techniques to resolve technical problems, and escalate more complex issues as needed. Responsibilities

Full-time

USD 58,000.00 - 65,000.00 per year

Senior Help Desk Technician II

Remote or San Francisco, California

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Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

Helpdesk Support Analyst

Westbrook, Maine

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Today

Job Title: Helpdesk Support Specialist Location: Onsite in Westbrook, ME Schedule: Mon-Fri 8am-4pm (40 hrs/week) Pay Rate: $18 - 20/hr In This Role You Will: Answer incoming calls to Help Desk, providing telephone support to Employees for computer systems or applications problems, personal computer, device or other related issues. Troubleshoot problems and provide immediate resolution, or perform additional research as needed to resolve issues. Perform root cause analysis and develop checklist

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Full-time

$18.0000 - $20.0000

Helpdesk Specialist

Colorado Springs, Colorado

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Today

Job Title: Help Desk Specialist Location: Colorado Springs, Colorado Full-time job with salary and benefits Certification: Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP) Security Clearance: Secret Responsibilities: Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troublesho

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Full-time

Depends on Experience

IT Technical Support (Help Desk) Specialist (On-site & Full-Time)

Ocoee, Florida

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Today

Join Our Team Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation practice, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees. Title:

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Full-time

Depends on Experience

Help Desk Technician

Raleigh, North Carolina

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Today

Description The primary responsibility of the position will be to act as the tier one helpdesk technician for the entire organization. They will see a variety of tickets come in with the majority of those being password reset requests. They may also resolve issues with Office 365, Active Directory or the "blue screen of death". On average this technician will take 20 tickets /day via email and phone support. They will work hand in hand with other technicians and engineers to work on projects and

Full-time

USD 18.00 - 20.00 per hour

IT Helpdesk

San Antonio, Texas

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6d ago

Educational Level: Associate Degree in Management of InformationSystems/Technology or similar degree.Years of Experience: Three years minimumKnowledge, Skills, and Abilities (KSAs):Experience responding to and diagnosing problems through discussion with users.Ensures a timely process through which problems are controlled. Includes problemrecognition, research, isolation, resolution, and follow-up steps.Experience with help desk operations and serving as focal point for customer concerns.Experien

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Contract

$48,000 - $60,000

Junior IT helpdesk - Secret clearance required

Hybrid in Randolph Air Force Base, Texas

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6d ago

Help Desk Specialist II Location: JBSA Randolph-TX-78150- Fully remote. You will go to the work location only for meetings. Long-term contract. FTE/W2 or 1099 assignment Salary: Up to $52,000 plus benefits Educational Level: Associate Degree in Management of Information Systems/Technology or similar degree. Years of Experience: Three years minimum Knowledge, Skills, and Abilities (KSAs): Experience responding to and diagnosing problems through discussion with users.Ensures a timely process throu

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Contract

50,000 - 52,000

Help Desk Technician - TS/SCI w POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Communication, Customer Service, Help Desk Support Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN IV Advance how our customers operate while you advance your career

Full-time

USD 29.75 - 40.25 per hour

Help Desk

Scott Air Force Base, Illinois

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5d ago

Help Desk TIER I Scott AFB, IL Pay From $54,000/yr Must: Active DoD Secret clearance required Experienced Help Desk/ Desktop Support Admin 1+ year of experiencing IT support experience Experience using Ticketing systems - preferably ServiceNow Active Directory experience is a plus Excellent communications both written and verbal skills Strong attention to detail Ability to interact with Senior Government Leadership in an professional manner Excellent people skills and client facing skills CompT

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Full-time

55000 - 60000

Help Desk Analyst 1

Presque Isle, Maine

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Today

Work Location: 100% Onsite. Primary Location: Riverside Dr. Presque Isle, ME 04769 (Will only consider local candidates within about an hour radius of the primary location). Travel is required for this position. They will need to utilize their personal vehicle when traveling between court locations. Mileage will be reimbursed. Top 3 Skills: Experience with and supporting videoconferencing equipment and audiovisual equipment. Basic working knowledge of audio equipment. Experience diagnosing and

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Contract

Junior IT Help Desk Support

Hybrid in Coraopolis, Pennsylvania

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Today

Junior IT Help Desk Support Location: Coraopolis, PA Contract: W2 only Pay Rate: $18/hour Duration: 6?month contract What Youll Do Help employees and store locations with basic IT issuesSupport computers and devices, including: Windows PCs and MacBooksPrinters and basic networkingServers and imaging servicesSupport retail technology such as: RegistersPin padsHandheld devicesHelp users with common issues like: Password resets (Active Directory)Multi?factor authenticationVPN accessUse a ticketing

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Contract

Depends on Experience

IT Helpdesk Team Lead

Franklin, Tennessee

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20d ago

Job Title: IT Helpdesk Team Lead Location: Franklin, TN (Onsite) Duration: 12 months contract Job Summary We are seeking an experienced IT Helpdesk Team Leader to oversee daily helpdesk operations, support team performance, and ensure timely resolution of technical issues. This role combines strong technical expertise with leadership capabilities to drive service excellence. Key Responsibilities Supervise helpdesk agents, workflows, and day-to-day support activitiesAct as the primary escalatio

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Contract

$20 - $23

It Help Desk

Columbus, Ohio

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Today

Position Title: Helpdesk Analyst Required Skills: 1+ years of professional experience working in a call center or customer service focused role PC hardware troubleshooting skills Excellent customer service skills Ability to follow procedures, ask good questions and document answers/retain information Desire to become more technical and assist users with more technical issues Desired Skills: Experience assisting customers or end users in-person Experience logging calls within a ticketing

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Contract

$18 - $20 per hour

Help Desk Technician MIDS - TS/SCI W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician - MIDS Transform technology into opportunity as a Help Desk Tech

Full-time

USD 24.11 - 32.63 per hour

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