Helpdesk II Jobs

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Help Desk Analyst II

Robert Half

Charlotte, North Carolina, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst II in the legal industry, based in CHARLOTTE, North Carolina. The role involves providing technical support and assistance to end users in our Charlotte office, handling hardware and software issues, and maintaining a proactive approach to problem-solving. Responsibilities Provide level 2 hardware and software support to over 100 end users Handle and resolve customer inquiries through deskside support,

Help Desk Analyst II

Robert Half

Houston, Texas, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst II in Houston, Texas. This role will require you to provide both onsite and remote advanced technical support to clients, troubleshoot complex IT issues, and ensure the smooth operation of their IT infrastructure. You will be using your expertise in Microsoft and Fortinet technologies to diagnose, resolve, and escalate IT problems, working collaboratively with internal teams and client contacts. Respon

Help Desk Analyst II

Robert Half

Hudson, Ohio, USA

Contract

Description We are offering a short term contract employment opportunity for a Help Desk Analyst II based in Hudson, Ohio. The work will be split between the office and home, with a schedule of three days in the office and two days working remotely. This role falls within the IT industry, specifically focusing on store systems hardware diagnostics and analytics. Responsibilities: Diagnosing and analyzing escalated store system hardware failures as part of advanced third level support Monitoring

Help Desk Analyst II

ConsultUSA

East Providence, Rhode Island, USA

Contract

Description: Our client has an immediate need for a Help Desk Analyst, who will be responsible for providing Tier I and II level of support for Home Mortgage colleagues both in the office and remotely via phone and email communication Requirements: 3+ years supporting users in a remote\help desk environment5 + years PC\laptop experience3+ years of MS O365 support experience3 + years of printer experience3 + years support Windows 7/10 in a corporate environment3 + years of support with MS Outlook

Help Desk Analyst II

Robert Half

Philadelphia, Pennsylvania, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst II in Philadelphia, Pennsylvania, United States. This role is in the telecom industry, where you will be responsible for providing technical assistance and support related to computer systems, hardware, or software. Responsibilities: Troubleshoot and resolve issues related to Level 1 and Level 2 help desk Configure and deploy laptops for end-users Troubleshoot and administer iManage DMS Manage Conditional Acces

Help Desk Technician II

Robert Half

Windsor, Connecticut, USA

Full-time

Description We are looking for a Help Desk Analyst II located in Windsor, Connecticut. The chosen candidate will be responsible for offering comprehensive technical support and ensuring efficient operation of the help desk/desktop support, Responsibilities: Monitor and respond to help desk tickets, ensuring they are resolved within the stipulated timeframe. Provide assistance to end users who approach the help desk, prioritizing swift and effective resolution. Utilize Active Directory to config

Help Desk Analyst II

Robert Half

Rocklin, California, USA

Full-time

Description We are offering an exciting employment opportunity in the Financial Services industry, based in Rocklin, California, for a skilled Help Desk Analyst II. The role involves providing technical support for Office 365, Windows 10, and Active Directory environments, ensuring minimal downtime and maximum productivity for end-users. Responsibilities: Provide advanced troubleshooting and technical support for Office 365 applications including Outlook, Teams, SharePoint, and OneDrive. Manage

Help Desk Analyst II

Robert Half

East Hartford, Connecticut, USA

Contract

Description We are in search of a skilled Help Desk Analyst II to join our team located in EAST HARTFORD, Connecticut. In this role, you will be the primary resource for advanced monitoring and technical support for our customers, dealing with inbound technical support and infrastructure systems such as Windows Desktop, Windows Server, and Mac OS. This role is a contract position and offers an excellent opportunity to hone your troubleshooting and problem-solving skills while providing high-qual

Help Desk Specialist II

NuAxis LLC

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are seeking a talented and motivated Help Desk Sp

Help Desk Tier I/II - TS/SCI with Polygraph

General Dynamics Information Technology

Bethesda, Maryland, USA

Full-time

Transform technology into opportunity as a Systems Administrator Advisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Administrator Advisor you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator Advisor joining our team performing IT r

NESD Help Desk Agent II - Bossier City

General Dynamics

Bossier City, Louisiana, USA

Full-time

Responsibilities for this Position Location: USA LA Bossier City - 6310 E Texas St (LAS004) Full Part/Time: Full time Job Req: RQ173421 Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Suitability: Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: Experience: 2 + years of related experience

Help Desk Tier I/II - TS/SCI with Polygraph

General Dynamics

Bethesda, Maryland, USA

Full-time

Responsibilities for this Position Location: USA MD Bethesda - Customer Proprietary (MDC240) Full Part/Time: Full time Job Req: RQ181098 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: None Suitability: Public Trust/Other Required: Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting, VTC Certifications: Experience: 5 + years of relate

OCONUS Help Desk Technical Tier II Support-Bahrain

Comtech Telecommunications Corp.

Buford, Georgia, USA

Full-time

*Contingent on contract award* BAHRAIN ABOUT THE OPPORTUNITY: Comtech Systems, Inc (CSI) is looking for Help Desk Technical Tier II Support candidates who will be responsible for the maintenance of computer hardware and software that comprises a computer network. Candidates will be expected to work with a spirit of cooperation and must exhibit a tenacious work ethic while possessing the drive and critical thinking to excel in potentially tumultuous conditions. Prefer candidates with a valid US

OCONUS Help Desk Technical Tier II Support-Baltics

Comtech Telecommunications Corp.

Buford, Georgia, USA

Full-time

*Contingent on contract award* BALTICS ABOUT THE OPPORTUNITY: Comtech Systems, Inc (CSI) is looking for Help Desk Technical Tier II Support candidates who will be responsible for the maintenance of computer hardware and software that comprises a computer network. Candidates will be expected to work with a spirit of cooperation and must exhibit a tenacious work ethic while possessing the drive and critical thinking to excel in potentially tumultuous conditions. Prefer candidates with a valid US

OCONUS Help Desk Technical Tier II Support-Greece

Comtech Telecommunications Corp.

Buford, Georgia, USA

Full-time

*Contingent on contract award* GREECE ABOUT THE OPPORTUNITY: Comtech Systems, Inc (CSI) is looking for Help Desk Technical Tier II Support candidates who will be responsible for the maintenance of computer hardware and software that comprises a computer network. Candidates will be expected to work with a spirit of cooperation and must exhibit a tenacious work ethic while possessing the drive and critical thinking to excel in potentially tumultuous conditions. Prefer candidates with a valid US

OCONUS Help Desk Technical Tier II Support-Poland

Comtech Telecommunications Corp.

Buford, Georgia, USA

Full-time

*Contingent on contract award* POLAND ABOUT THE OPPORTUNITY: Comtech Systems, Inc (CSI) is looking for Help Desk Technical Tier II Support candidates who will be responsible for the maintenance of computer hardware and software that comprises a computer network. Candidates will be expected to work with a spirit of cooperation and must exhibit a tenacious work ethic while possessing the drive and critical thinking to excel in potentially tumultuous conditions. Prefer candidates with a valid US

Help Desk Support Engineer

eNcloud Services LLC

Chappaqua, New York, USA

Contract

Role: Help Desk Support Engineer Experience: 3 Years Location: Chappaqua, NY (Need Locals) Employment Type: W2 JD: A Level 1 Technician is the first line of defense in any technical support organization. They are the entry point for user issues, often acting as a gatekeeper to escalate complex problems to more experienced technicians. Typical responsibilities include: Receive and document user issues: This involves listening attentively to user concerns, understanding the problem, and gathering

Help Desk Tech - Day Shifts - TS/SCI w. CI Polygraph

General Dynamics

Colorado Springs, Colorado, USA

Full-time

Responsibilities for this Position Location: USA CO Colorado Springs - 8610 Explorer Dr (COC036) Full Part/Time: Full time Job Req: RQ180231 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Public Trust/Other Required: Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ C

Help Desk- Asst. Shift Lead- TS/SCI W/ POLY

General Dynamics

Colorado Springs, Colorado, USA

Full-time

Responsibilities for this Position Location: USA CO Colorado Springs - 8610 Explorer Dr (COC036) Full Part/Time: Full time Job Req: RQ180206 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Public Trust/Other Required: Job Family: Help Desk Job Qualifications: Skills: Customer Satisfaction, Customer Service, Technical Support Certifications: CompTIA - Security+ CE - CompT

Help Desk Support

Rapport IT

Newport Beach, California, USA

Contract

Responsibilities for all functional team members: Interface with customer to clarify requirements and problem.Supporting C-Suite level staffStaging / testing of customer s application updates and bug-fixes.Troubleshoot / diagnose the application issues.Work with end users and other support departments to define, reproduce and countermeasure issues.Ability to create / maintain standardized processes.Support emergency application changes or business requests.Create detailed / clear documentation &