Helpdesk II jobs

Madison, Wisconsin

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5d ago

Help Desk II Madison WI Long Term $25/hr on W2 Photo id must Responsibilities: Serving as the first point of contact for customers seeking technical assistance over the phone, via emailand or through our ticketing system. This includes walk-ins. Documentation of all customer interactions within our ticketing systemPerforming remote troubleshooting through diagnostic techniques and pertinent questions.Manage tickets assigned in a timely manner.Determine the best solution based on the issue and d

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Contract

$20 - $25

W2 - Help Desk II (Identifies root cause of problem and fixes it) - Onsite/Local

Appleton, Wisconsin

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Today

Description: This position is contract to hire with a 6-month renewal period. Client intends to convert this resource and is unable to provide sponsorship. Client is looking for a Help Desk II Will close to submissions on 9/19 at 4:00PM CST. Top Skills & Years of Experience: -1-3 years experiences in the following skills Assists all users (internal and external) with software/hardware/network requests and issues related to County provided systems. Identifies root cause of problem and fixes it.

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Contract

Compensation information provided in the description

Help Desk II

Hybrid in Madison, Wisconsin

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5d ago

Hi, We are hiring for a Help Desk II role with the State of Wisconsin. Please refer below JD and if this looks interesting, apply with your updated resume to take it forward. Department: Department of Administration (DOA - DET) Location: Madison, WI Duration: 12+ Months Contract (with possibility of extensions) Note: Must be a CURRENT WI resident. NO RELOCATION ALLOWED. Hybrid work model, candidates will be required to be onsite at least 50% of the time, rotating bi-weekly. Onboarding will be o

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Contract

$22 - $25

W2 - Help Desk II (Windows11, Microsoft 365, Apple and Android mobile phone support) - Hybrid/Local

Madison, Wisconsin

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Today

Description: The client is looking for one (1) Help Desk Support II resource Will close to submissions on 9/19/2025 at 4:00 PM CST. Top Skills & Years of Experience: Windows11, Microsoft 365, Apple and Android mobile phone support, at least 2-3 years experience. Nice to Have: Cherwell Ticketing, Scripting, and automation, Microsoft Teams, Intune, Microsoft End Point Configuration Manager Interview Process: Microsoft Teams interview. Video and Audio on. Duration: Until 6/30/26 with extensions pos

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Contract

Compensation information provided in the description

Help Desk-II

Appleton, Wisconsin

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5d ago

Hi, I'm hiring for a Help Desk-II with the State of Wisconsin (Outagamie County). Please go through JD below and if this looks interesting, apply with your updated resume. Department: Outagamie County Location: Appleton, WI, 54911 Duration: 6 Months. This position is a contract-to-hire with a 6-month renewal period. Outagamie intends to convert this resource and is unable to provide sponsorship. Note: MUST be current WI resident. No relocation allowed. 100% Onsite Additional Details: This posit

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Contract

$21 - $24

Help Desk Analyst II

New York, New York

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Today

Description We are looking for an experienced Help Desk Analyst II to join our team on a contract basis in New York, New York. In this role, you will provide comprehensive IT support to ensure smooth operations across multiple floors and a remote location. This position is fully onsite and requires a proactive problem-solver who can manage a variety of technical issues efficiently. Responsibilities: Provide mid-level to senior help desk support for hardware, software, and network-related issues

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Contract

USD 27.71 - 32.09 per hour

Help Desk Senior Specialist II

Washington, District of Columbia

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Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Full-time

Help Desk Analyst II

Sacramento, California

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Today

Description We are looking for a dedicated Help Desk Analyst II to join our team in Sacramento, California. This is a long-term contract opportunity where you will provide technical support and troubleshooting assistance for a variety of IT systems and tools. In this role, you will work in a secure environment, ensuring the seamless operation of virtual desktops and other essential technologies. Responsibilities: Provide technical support for virtual desktop environments, including Citrix-based

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Contract

USD 28.00 - 30.00 per hour

Help Desk Analyst II

Appleton, Wisconsin

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Today

Description Our Appleton-based client is looking for a Help Desk Analyst II to join the IS team. This is an onsite role Monday through Friday, 7:00 am - 4:00 pm CST. This is an ideal role for a Help Desk Analyst I looking to advance their career! This is a contract to full-time role. What You'll Be Doing: Provisioning and staging devices for new and existing users Handling deskside support requests as part of the IS team Acting as overflow for triage and service desk tickets - mix of Level 1

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Contract

USD 23.00 - 25.00 per hour

Help Desk Engineer - Level II

Merchantville, New Jersey

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Today

JobID: 50779 Overview: Join our dynamic team as a Help Desk Engineer - Level II, where your expertise and problem-solving skills will be put to the test. As a Level II Engineer, you will be responsible for managing more complex client issues, providing guidance to Level I Engineers, and serving as an escalation point within our Service and Support Helpdesk department. Required Skills: Strong analytical thinking skills Exceptional communication abilities, both oral and written Empathy towards

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Full-time

USD 60,000.00 - 78,000.00 per year

Help Desk Analyst II

Ceres, California

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Today

Description We are looking for a skilled Help Desk Analyst II to join our team in Ceres, California. This Contract-to-Permanent position offers an excellent opportunity to provide advanced technical support, contribute to system administration tasks, and assist in resolving complex IT challenges. Ideal candidates will have strong troubleshooting abilities and a collaborative approach to working with IT engineers and business teams. Responsibilities: Deliver technical assistance for computer sys

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Full-time

USD 30.00 - 35.00 per hour

Help Desk Analyst II

Greer, South Carolina

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Today

Description Robert Half is hiring! We are looking for a skilled Help Desk Analyst II to join our team in the Upstate of South Carolina. In this role, you will play a vital part in ensuring smooth day-to-day operations by providing technical support and resolving issues related to hardware, software, and user accounts. This position offers the opportunity to work with a variety of technologies and contribute to the overall efficiency of the organization's IT systems. Responsibilities: Deliver pr

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Full-time

Level II Help Desk Technician/Onsite/NJ

Philadelphia, Pennsylvania

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Today

A growing MSP in Marlton, NJ is seeking a Level II Help Desk Technician to support small to mid-sized business clients. This full-time opportunity offers exposure to a wide range of technologies, including Windows Operating Systems, Active Directory, Microsoft 365, virtualization platforms, and networking equipment. The role focuses on providing advanced troubleshooting, escalation support, and customer-focused IT solutions. The position offers the chance to work within a collaborative team cult

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Full-time

70k - 75k

Help Desk Analyst II

Gainesville, Florida

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Today

Description We are looking for a skilled Help Desk Analyst II to join our team in Tallahassee, Florida. This Contract-to-Permanent position offers an exciting opportunity to provide advanced technical support and troubleshooting within client environments. The ideal candidate will have a strong background in Microsoft systems, networking, and virtualization platforms, along with excellent customer service skills to ensure smooth operations. Responsibilities: Provide advanced troubleshooting and

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Full-time

Help Desk Analyst II

Peachtree City, Georgia

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Today

Description We are looking for a detail-oriented Help Desk Analyst II to join our team. In this long-term contract position, you will play a key role in providing technical support to ensure smooth operations across hardware, software, network, and audiovisual systems. This role focuses on resolving technical issues, assisting end-users, and maintaining a high standard of IT services. Responsibilities: Diagnose and resolve technical issues related to hardware, software, and network systems, ens

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Contract

USD 26.60 - 30.80 per hour

Help Desk Analyst II

Jacksonville, Florida

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Today

Description We are looking for a skilled Help Desk Analyst II to join our team in Jacksonville, Florida. In this Contract-to-permanent position, you will play a pivotal role in delivering advanced technical support, managing IT systems, and enhancing overall user experience. This opportunity is ideal for professionals with a strong background in IT support and a passion for problem-solving. Responsibilities: Provide high-level technical support by resolving complex hardware, software, networkin

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Full-time

Help Desk Analyst II

Princeton, New Jersey

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Today

Description We are looking for a Tier 2 Help Desk Analyst to join our dynamic IT team in Princeton, New Jersey. In this role, you will tackle escalated technical issues, perform in-depth troubleshooting, and contribute to maintaining our organization's core systems. This position is ideal for someone with a solid background in Windows, networking, and enterprise applications who thrives in a problem-solving environment. Responsibilities: Address and resolve escalated technical issues involving

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Full-time

USD 56,000.00 - 73,000.00 per year

Help Desk Senior Specialist II

Washington, District of Columbia

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Today

Full-time

Help Desk Analyst II

Louisville, Kentucky

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Today

Our client is seeking an Help Desk Analyst II for a contract opportunity. The Information Technology Help Desk Analyst II provides quality customer service and second level technical support to computer users via walk up, telephone and email. Responsible for coordinating delivery of services to internal users and collaborates with cross-functional teams to ensure IT services are operational. They continue to improve Information Technology systems, processes, applications, and technology. Acts as

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Full-time

US23 - US28 per hour

Senior Help Desk Technician II

San Francisco, California

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Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

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