IT Helpdesk Jobs in New York, NY

1 - 20 of 5,995 Jobs

IT Help Desk (Level 1 and 2 Support) TechnicianJob Title - IT Help Desk (Level 1 and 2 Support) Technician

Trigyn Technologies, Inc.Company Name - Trigyn Technologies, Inc.

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New York, New York, USA

Contract, Third Party

The IT Help Desk Technician is responsible for recording the details of reported IT service issues and service requests, providing expert level, hardware and application support to end-user, and working to either restore service as quickly as possible, or alerting and/or escalating them to the appropriate specialists and providers. The position requires excellent customer service skills, strong technical troubleshooting abilities and problem-solving skills in desktop hardware and software, busin

IT Help Desk AnalystJob Title - IT Help Desk Analyst

Madison-Davis, LLCCompany Name - Madison-Davis, LLC

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New York, New York, USA

Contract

Role: Manage workflow by inputting accurate problem description and resolution data in incident management system for all calls received. Field escalated tickets from phone support Level 1 team. Visit user offices to troubleshoot issues directly as required. Manage mobile phone and MiFi issues and administration as needed. Strong technical writing skills and experience with drafting documentation SOP and scripts. Coverage of other shifts required (overtime and/or shift change) including overnigh

IT Helpdesk SupportJob Title - IT Helpdesk Support

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an IT Helpdesk Support in New York, NY. Responsibilities: * IT Helpdesk Support will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware * Respond to queries either in person or over the phone * Respond to email messages for customers seeking help * Walk customer through problem-solving process * Install, modify, and repair computer hardware and software * Run diagnosti

IT Helpdesk Technician / Technical Support RepresentativeJob Title - IT Helpdesk Technician / Technical Support Representative

Pyramid Consulting, Inc.Company Name - Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented IT Helpdesk Technician / Technical Support Representative . This is a 06+months contract opportunity with long-term potential and is located in U.S.(Remote; EST and CST only). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-39197 Pay Range: $17 - $17.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key

Remote- IT Helpdesk Support AnalystJob Title - Remote- IT Helpdesk Support Analyst

Apex SystemsCompany Name - Apex Systems

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Remote or Franklin, Wisconsin, USA

Full-time

Job#: 2043711 Job Description: Our great client has an immediate opening for a REMOTE IT Help Desk Support Analyst. If you are interested, please apply with resume to JOB DESCRIPTION IMPORTANT TO KNOW: This posting is open to local and remote candidates. Local candidates will report onsite to our Franklin campus.Interviews for this position will be held remotely utilizing Zoom.Hybrid work from home opportunities will be available after training is completed (3 days a week onsite). Laptop and E

IT Security HelpdeskJob Title - IT Security Helpdesk

ReasonnCompany Name - Reasonn

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Remote

Contract

IT Security Administrator Arlington, VA Long Term 100% Remote Work Job Summary The IT security administrator will be responsible for day to day activities surrounding general user id administration and access control/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden skill sets/ information security & technology acumen by being part of a diversified team working with highly skilled profession

IT Support LeadJob Title - IT Support Lead

Infotree Service Inc.Company Name - Infotree Service Inc.

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New York, New York, USA

Contract

Skills: 8+ years of experience in IT support roles. Basic networking skills, including an understanding of servers, switches, WiFi, etc.Detailed Knowledge and experience of Google Workspace and O365 applications.Detailed understanding of IT Architecture, including access controls.Experience of supporting multiple types of collaboration tools, including Slack.

Technical Support | Help Desk Support | Windows | OSXJob Title - Technical Support | Help Desk Support | Windows | OSX

Yoh - A Day & Zimmerman CompanyCompany Name - Yoh - A Day & Zimmerman Company

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New York, New York, USA

Full-time

Company At Yoh, we specialize in helping businesses meet their talent demands with precision and expertise. With a focus on IT, Fintech, Cloud Computing, Cybersecurity, and more, we provide specialized resources to address a wide range of industry needs. Yoh offers thought leadership through our blog and website, and our Specialty Practice staffing solutions are delivered by knowledgeable local teams for personalized support. Operating from 75+ locations in North America and the UK, we are a Day

End User Support TechnicianJob Title - End User Support Technician

JSR Tech ConsultingCompany Name - JSR Tech Consulting

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Bernards, New Jersey, USA

Contract

Job Schedule: Onsite 5 days a week. Perform analysis, diagnosis, and resolution of complex hardware and software problems for end users within defined service level agreements for headquarters-based users. Coordinates problem and project resolution with Infrastructure and Operations to minimize disruption and down-time. Act as level 2 support escalation from walk up and call center according to SLA's per ticket priority. Act as junior system administrator to perform routine tasks to maintain ope

Desktop SupportJob Title - Desktop Support

Next Level Business Services, Inc.Company Name - Next Level Business Services, Inc.

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New York, New York, USA

Contract

Role: Desktop Support Location: Riverwood, IL and New York, NY Mandatory Skills: Desktop Support, IT Support, End User Computing Job Description The Support Analyst will provide support to End Users on a variety of computing issues.Job Responsibilities and FunctionsDiagnose, resolve, and follow-up on issues relating to various user computing issuesProvide technical support by phone, remote access, deskside, or site visits as requiredNew hire device setup/Imaging Experience utilizing ticketing s

Help Desk Analyst IJob Title - Help Desk Analyst I

Robert HalfCompany Name - Robert Half

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New York, New York, USA

Full-time

Description We are in search of a Help Desk Analyst I to join our team based in New York, New York. This role offers a contract to permanent employment opportunity in the tech industry. As a Help Desk Analyst I, your focus will be on maintaining and troubleshooting systems, handling customer inquiries, and ensuring efficient operation of our IT infrastructure. Responsibilities: Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next

Executive Technology Support DesktopJob Title - Executive Technology Support Desktop

SANSCompany Name - SANS

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New York, New York, USA

Contract, Third Party

TECH MATCH New York, NY, United States Description: Hybrid up to 4 days a week on site in New York office < LOCAL CANDIDATES ONLY Occasional travel to Greenwich office may be required. GREENWICH CONNECTICUT TITLE Executive Technology Support Desktop PLUS MORE. Technology works as a strategic partner with business units and the world's leading technology companies to redefine how we do business in ever more global, complex, and dynamic financial markets. 's sizeable investment in technology re

Manager of Support ServicesJob Title - Manager of Support Services

Mitchell Martin, Inc.Company Name - Mitchell Martin, Inc.

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New York, New York, USA

Full-time, Contract

Our client, a multidisciplinary NYC-based law firm known for their work in the financial services sector, is looking for a Manager of Support Services.Location: New York, NY (Hybrid 3 days/wk on site) Type: Perm/ Full-Time Schedule: Hybrid 3 days/wk on sitePosition Summary: * The Manager of Support Services will be at the forefront of managing a high volume of service requests daily, ensuring seamless delivery of Tier 1 and Tier 2 user support services across the firm. * The manager will oversee

Computer Support Analyst 2Job Title - Computer Support Analyst 2

Metropolitan Transportation AuthorityCompany Name - Metropolitan Transportation Authority

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New York, New York, USA

Full-time

Description Job Title: Computer Support Analyst Level 2 (TCU Represented) Salary: Level 2: Step 1: $62,812 Step 7: $89,731 Dept./Div: MTA Information Technology Agency: MTA Headquarters Location: 130 Livingston Street Hours: 8:30 AM - 5:00 PM (8 work hours/day) or various as required Reports To: Lead Logistics Hardware Application Deadline:September 17, 2024 **This position is open to MTA employees only. ** This position is eligible for telework which is currently one day per week. New h

Network AdministratorJob Title - Network Administrator

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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New York, New York, USA

Full-time

RESPONSIBILITIES: Kforce is working with a well-known insurance firm in the country to find a Network Administrator to join their team in Manhattan, NY. This is a direct-hire, full-time, and on-site position with a stable and prestigious company. Summary: As part of the IT Operations team, the Network Administrator will be part of the team responsible for supporting the network infrastructure and related systems. This position is operationally responsible for ensuring the availability, integrit

Help Desk AnalystJob Title - Help Desk Analyst

Mitchell Martin, Inc.Company Name - Mitchell Martin, Inc.

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New York, New York, USA

Full-time, Contract

Our client, a multidisciplinary NYC-based law firm known for their work in the financial services sector, is looking for a Help Desk Analyst.Location: New York, NY Position Type: Full-Time/Perm Schedule: Hybrid - 3 Days/Wk On-sitePosition Summary: * The Help Desk Analyst provides technical support to the firm's attorneys and business staff in accordance with established Service Level Agreements (SLA). * We are seeking a highly skilled Help Desk Analyst to enhance the support of our IT systems an

Tech SupportJob Title - Tech Support

Stellent IT LLCCompany Name - Stellent IT LLC

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West New York, New Jersey, USA

Contract, Third Party

Description: Level 2 Tech Support 5 days on site Red Bank, NJ 12+ Months or USC LinkedIn Profile with Photo In short, we are looking for an IT professional with MSP experience who is a self-starter, recognizes the importance achieving deliverables, and has excellent communication skills. MANAGED SERVICES ENGINEER (Level 2) JOB DESCRIPTION ABOUT THE POSITION: Client is a highly respected Cybersecurity and IT managed services provider and systems integrator that specializes in the deploymen

Technical Support Specialist- Midtown ManhattanJob Title - Technical Support Specialist- Midtown Manhattan

Apex SystemsCompany Name - Apex Systems

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New York, New York, USA

Full-time

Job#: 2044169 Job Description: Our great client in Midtown Manhattan has an immediate opening for a Technical Support Specialist. If you are interested please apply with resume to . Will be 4 days in the office and1 day remote. The office has districts in Farmingdale, NY, White Plains, NY and Norwalk CT which would require travel 1x per month each As Technology Success Specialist (TSS) you will serve as a member of the corporate technology support staff and work out of an affiliate owned offi

IT Support SpecialistJob Title - IT Support Specialist

Robert HalfCompany Name - Robert Half

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Uniondale, New York, USA

Full-time

Description We are offering an exciting opportunity for an IT Support Specialist in the insurance industry, located in UNIONDALE, New York, United States. The IT Support Specialist will be a key figure in managing technical issues and ensuring the smooth operation of our technical systems. Responsibilities: Act as the primary point of contact for resolving hardware and software issues for both in-office and remote users. Handle installation, configuration, and troubleshooting of hardware includi

Sr. Security EngineerJob Title - Sr. Security Engineer

Robert HalfCompany Name - Robert Half

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Remote or Oakland, California, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Security Analyst I in Oakland, California. Key Responsibilities: Monitor and analyze email gateway filters for patterns or significant changes.Conduct basic security analysis, identifying potential vulnerabilities.Utilize security tools such as Rapid7 (SIEM) and Avanan to manage logs and interpret data.Collaborate with the help desk to address security concerns and ensure endpoint management. Requirements Qualifications: