IT Helpdesk Jobs in New York, NY

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Helpdesk Specialist (Level I & II)

Ameri100

New York, New York, USA

Contract

Kindly review the below job description. If you are available, kindly send your resume to Position: Help Desk Specialist (Level 1 & Level 2) Location: New York, NY Hybrid 3 days/week onsite Duration: 6 Months Work Schedule: Candidate must be willing to work during weekdays & weekends Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagno

Help Desk Support Specialist

Fynbosys Inc

New York, New York, USA

Contract

Help Desk Support Specialist Looking at 4-6 years of experience. Must have: - Financial Experience with some trading knowledge Basic networking (understand the purpose of the network hardware)Windows AD environment (AD, DNS, DHCP, Group Policies, joining machines to a domain)Windows Desktop support (Win 10 and 11 anything else is not relevant)Windows Package Mgmt. Understand how the software works and can be deployed (MSI s, etc..) and Windows UpdatesUnderstanding of Windows Licensing (or mainl

Contract Help Desk Support in NYC

NuWare Tech Corp

New York, New York, USA

Contract, Third Party

The person will be joining a team of 7. IT is a client facing role so going to be desk side helping all levels of staff communicating will be very important.They run Microsoft stack/slack/mobile devices/ zoom and knowing service now is definitely a plus. Plus each group Fixed income/ Equites etc run different apps so they will learn on the go as well. The role is 5 days a week in NYC There will be 850 -1000 end users the team supports. Responsibilities Consistently mindful of security, proces

Help Desk Enginner

GreyMatter Solutions

Newark, New Jersey, USA

Contract

Note: Position is 5 days / Week Onsite Excellent Communication Needed along with experience working on a High Volume Helpdesk. Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps. Keeps accurate records of calls and resolutions using a Helpdesk ticketing system. Updates inventory a

Field Technician

ThreePDS Inc.

Jersey City, New Jersey, USA

Contract

Field Technician Opportunity - Jersey City, NJ MUST HAVE: Desktop/Laptop RepairLaptop/ Desktop server experience Preferred Experience: Customer Facing ServiceWindows 10/11 skillsMAC skills Job Details: Location: Jersey City NJ 07311Is this contract to hire/possible extension? YesShift start time and end time? 8-5 M-F + afterhours stand-byOnsite or Remote: OnsiteDriving or Non-Driving? Non-Driving Day to Day Work: As a Field Engineer 3, you will perform activities associated with installing, d

Desktop Support

Mindsource Inc

Ridgefield Park, New Jersey, USA

Contract

Job Title: Tech Support/Desktop Support Location: Ridgefield Park, NJ 07660 Duration: 12 months Primary Responsibilities: Serve as an escalation point of contact for internal applications, hardware, mobile, and remote technology.Follow up on any outstanding issues with customers regarding the status and closure of incidents/requests.Provide VIP Support for Executives.Troubleshoot and resolve all hardware, software, and network problems.Escalate issues to third-level support teams.Document proc

AV Support Specialist

Judge Group, Inc.

New York, New York, USA

Full-time

Location: New York City, NY Salary: $75,000.00 USD Annually - $85,000.00 USD Annually Description: Our client in the legal services industry currently seeking a AV Support Specialist to join their office full-time in New York. You will have the opportunity to work for a top AM Law Firm. They are looking for someone who can handle AV administration. This candidate requires knowledge of both AV and VC technical support. This is a full on-site position. You will report to the IT Manager. This

IT Anlayst

Arnold & Porter Kaye Scholer LLP

New York, New York, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Analyst in the New York office. The IT Analyst provides quality and consistent front-line, technical end user support services in a professional and responsive manner, including troubleshooting assistance, problem resolution via telephone, remote desktop connection, and/or visits to user locations. The IT Analyst must take ownership and provide timely resolution of all incident tickets an

IT Operations Architect Desktop

Amida Care

New York, New York, USA

Full-time

Amida Care, the largest Medicaid HIV Special Needs Plan in NY, delivers a uniquely effective care model that has become a true benchmark for innovation, engagement, and member health outcomes. Our mission is to provide access to comprehensive care and coordinated services that facilitate positive health outcomes and general well-being for our members. This true integrative care model addresses psychosocial, housing, behavioral and medical services directly evolving around the needs of each membe

Jr. Level 1 Help Desk role

Nutech Information Systems

Edison, New Jersey, USA

Contract

We would like to see some L1/L2 Helpdesk techs to support . JD: In this Level 1 Help Desk role, Technicians will be assisting internal clients with technical issues they are experiencing during the merging of two banks. This can include Account Unlocks, Password Resets, as well as issues with Printing, Hardware, Connectivity, Remote Access, Software, etc. This will be a 100% phone based support role. We are looking for locally based Techs as they will be fully onsite in Woodbridge, NJ during tra

Level 1 IT Service Desk

Vertex Solutions Inc.

Pearl River, New York, USA

Contract

Level 1 Service Desk - Contract to HireL1 Service Desk Technician wanted for a contract to hire position located onsite in Pearl River NY with our global IT client. Be a part of a great growing team. 2 interviews. Minimum of 2 years' experience required. Hours: either 9-5 EST or 8-4 EST will support EST hours The Service Desk Technician will assist end-users through phone and ticketing requests. This position also involves resolving issues with domain credentials, hardware, operating system, and

Field Technician - Tarrytown, NY

ThreePDS Inc.

Tarrytown, New York, USA

Contract

HOT OPPORTUNITY - Field Technician 3 - Tarrytown, NY Pay: Based on Experience Job Details: Title: Field Engineer/Technician 3Location: Tarrytown, NYPosition Type: ContractShift: 10am to 7pm / 40 hours per weekDriving or Non-Driving? Non-Driving Role Description: As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, standard software, at cus

Desktop Support Engineer

The Atlantic Group

New York, New York, USA

Contract

Our client, a leading global commodities merchant, is seeking a strong Desktop Support Engineer to join their team in their brand new Midtown NYC office. In this role, you would be responsible for PC desktop, mobile device, and application support in a trading floor environment. Responsibilities: Perform Level 1 and 2 support and handle incoming help requests from end usersPerform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuri

AWD Lead Developer

InfiCare Technologies

Jersey City, New Jersey, USA

Third Party

Role: AWD Lead Developer Location: Jersey City NJ Onsite Contract Who are we looking for? Candidate should have overall experience of above X years. In-depth experience with AWD Business Process Management tool in a Lead developer role. Technical Skills: ? Work with the business resources to develop requirements, create test plans, perform unit testing and UAT when necessary, support business UAT and deploy / implement AWD upgrade projects. ? AWD and CHORUS Knowledge required - Configures a

Senior Technical Help Desk - Trading Floor Tech

Randstad Digital

Greenwich, Connecticut, USA

Contract

job summary: Are you passionate about technology and thrive in fast-paced environments? We're seeking a talented individual to join our trading floor team as a Support Specialist. This role offers an exciting opportunity to assist our trading desk with application and hardware support, ensuring optimal performance in our high-stakes trading and sales environment. As a Support Specialist, you'll play a crucial role in our team, gaining superior knowledge of our Business Line applications and pro

IT Operations Architect Network

Amida Care

New York, New York, USA

Full-time

Amida Care, the largest Medicaid HIV Special Needs Plan in NY, delivers a uniquely effective care model that has become a true benchmark for innovation, engagement, and member health outcomes. Our mission is to provide access to comprehensive care and coordinated services that facilitate positive health outcomes and general well-being for our members. This true integrative care model addresses psychosocial, housing, behavioral and medical services directly evolving around the needs of each membe

CSI Engineer - Mainframe

CDW

Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain

Tier 1 Customer Support

TEKsystems c/o Allegis Group

Hoboken, New Jersey, USA

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in July. Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high

Sr. IT service /desktop Analyst

Confidential Company

White Plains, New York, USA

Full-time

This position is onsite and requires you to work 50% in White Plains, NY and 50% in Midtown, NYC- This wil be on a weekly basis. Must have excellent knowledge of windows PC operating systems. IT Hardware including and not limited to desktops, laptops, iPads, Thin client terminals, laser printers and smart phones. Cisco network switching, cisco phones, and network terminology, functions and troubleshooting. Active directory and Citrix- Must be able to deploy computers. 4-5 yrs plus exp working e

Senior Manager - IT Service Delivery, Digital Systems

Marriott International

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit