IT Service Desk Lead Jobs in Dallas, TX

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Remote IT Service Desk Analyst

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Title :IT Service Desk Analyst Location : Remote Term : Long Term Contract Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customerservicemindset and customer handl
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Posted 10 days ago | Updated 1 day ago

IT Service Manager

IT Avalon

•

Plano, Texas, USA

Full-time

IT Service Manager As an I.T. Service Manager, you will serve as an Incident and Change Leader under minimal supervision within the IS Operations team. This requires a high level of availability to respond to reports of major incidents, follow through on associated RCAs and run the weekly CAB meeting. In this role, it is imperative to have exceptional verbal and written communication skills, a high level of organization, and a fundamental knowledge of IT operations. I. Position Responsibilities
Posted 23 days ago | Updated 1 hour ago

IT Vendor Management Office Program Manager – ServiceNow Service Delivery

Highspring

•

Irving, Texas, USA

Full-time, Contract

Job Title: IT Vendor Management Office Program Manager - ServiceNow Enterprise Applications & Service Delivery Job Type: Contract-to-hire Worksite Location: Irving, TX Worksite Schedule: Hybrid onsite in Irving, TX Client Industry: Healthcare Salary Conversion: up to $170,000 +, 15% annual bonus potential Hourly Pay Rate: $75.00 - $85.00 / hour, W2 Vaco is seeking an experienced IT Vendor Management Office Program Manager with prior experience managing ServiceNow across multiple business
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Posted 15 days ago | Updated 9 hours ago

Manager, IT Service Management (ITSM)

tax.com

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Remote or Dallas, Texas, USA

Full-time

Why Ryan? Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance ProgramFour-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Manager, IT Service Management (ITSM), leads the ITSM team in
Posted 56 days ago | Updated 1 hour ago

Specialist, IT Service Operations

S&P Consultants

•

Dallas, Texas, USA

Full-time

About the Role: Grade Level (for internal use): 08 The Team: Service Management is a global team that provides specialized technical support across the suite of trade processing and workflow solutions that support all participants in the Public Markets Group. The Service Management team works collaboratively, both internally and across our customer base, operating in a sharing and learning culture with a view to build continuous improvement in our processes. Responsibilities and Impact: We'r
Posted 13 days ago | Updated 4 hours ago

Specialist, IT Service Operations

S&P Global

•

Dallas, Texas, USA

Full-time

About the Role: Grade Level (for internal use): 08 The Team : Service Management is a global team that provides specialized technical support across the suite of trade processing and workflow solutions that support all participants in the Public Markets Group. The Service Management team works collaboratively, both internally and across our customer base, operating in a sharing and learning culture with a view to build continuous improvement in our processes. Responsibilities and Impact: We're
Posted 15 days ago

IT Infrastructure Lead

Heidelberg Materials North America

•

Irving, Texas, USA

Full-time

Line of Business: Service & Support Pay Range: $104,860.00 - $139,816.66 About Us: Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. What You'll Be Doing: Supervise and guide Irving-based team members, ensuring effective performance.Manage team ticket queue and support vendors to resolve incidents and requests within SLAs.Support LAN,
Posted 6 days ago | Updated 4 hours ago

IT Project Tech Lead - VP - IRVING

Citi

•

Remote or Irving, Texas, USA

Full-time

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemic
Posted 7 days ago | Updated 4 hours ago

IT Project Quality Assurance Lead - C13 - IRVING

Citi

•

Remote or Irving, Texas, USA

Full-time

Description This IT Project Quality Assurance (QA) Lead role is within the Wholesale Lending Technology (WLT) department which itself is part of the Information Services Group (ISG) Data Engineering organization. WLT is transforming Credit Risk and Lending technology from the ground up; establishing a strategic end to end integrated Wholesale Credit Risk and Lending ecosystem to simplify business process, strengthen controls, improve data quality, drive organizational productivity, and enhance
Posted 30 days ago | Updated 4 hours ago

IT Service Management CMDB Associate

Request Technology, LLC

•

Coppell, Texas, USA

Full-time

We are unable to sponsor for this permanent full-time role Position is bonus eligible Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, config
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Posted 60+ days ago | Updated 18 days ago

Lead IT Security Engineer (Zscaler)

DTCC

•

Coppell, Texas, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t
Posted 23 days ago | Updated 1 hour ago

Lead IT Security Engineer (Zscaler)

DTCC

•

Coppell, Texas, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t
Posted 23 days ago | Updated 1 hour ago

Lead IT Business Analyst w/Agile Expertise

Citi

•

Remote or Irving, Texas, USA

Full-time

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical, and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Responsibilities: Provide input during development and implementation p
Posted 27 days ago | Updated 4 hours ago

IT Quality Tech Lead Analyst - VP - IRVING

Citi

•

Remote or Irving, Texas, USA

Full-time

The IT Quality Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to gu
Posted 29 days ago | Updated 4 hours ago

IT Loan IQ Business Lead Analyst - VP(Irving TX, JAX FL, New Castle, DE)

Citi

•

Remote or Irving, Texas, USA

Full-time

The IT Loan IQ Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Responsibilities: Provide input during development and implement
Posted 29 days ago | Updated 4 hours ago

IT Business Lead Analyst - C13 - IRVING

Citi

•

Remote or Irving, Texas, USA

Full-time

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Responsibilities: Provide input during development and implementation ph
Posted 31 days ago | Updated 4 hours ago

Lead Specialist - IT Network

Energy Transfer

•

Dallas, Texas, USA

Full-time

Are you interested in joining our team? Chat with our digital assistant to learn more about our company and apply right from your mobile device! Text ETP to 25000 to get started or apply through this web posting if you prefer. Energy Transfer , recognized by Forbes as one of America's best large employers , is dedicated to responsibly and safely delivering America's energy . We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future a
Posted 46 days ago | Updated 1 hour ago

Lead IT Security Engineer

DTCC

•

Coppell, Texas, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t
Posted 58 days ago | Updated 1 hour ago

Lead IT Business Management Associate

DTCC

•

Coppell, Texas, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t
Posted 37 days ago | Updated 1 hour ago

IT Vendor Management Office Program Manager - Enterprise Applications & Service Delivery

Highspring

•

Remote

Full-time, Contract

Job Title: IT Vendor Management Office Program Manager - Enterprise Applications & Service Delivery Job Type: Contract-to-hire Worksite Location: Irving, TX Worksite Schedule: Hybrid onsite in Irving, TX Client Industry: Healthcare Salary Conversion: up to $170,000 +, 15% annual bonus potential Hourly Pay Rate: $75.00 - $85.00 / hour, W2 Vaco is seeking an experienced IT Vendor Management Office Program Manager with prior experience managing Microsoft partner relationships across multiple
Easy Apply
Posted 15 days ago | Updated 9 hours ago