IT Service Desk Lead Jobs in New York, NY

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IT Business Lead Analyst/Project Manager - C13 - JERSEY CITY/NEW YORK

Citi

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Remote or Jersey City, New Jersey, USA

Full-time

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. The Banking, International and Client Technology Organization is looking
Posted 60+ days ago | Updated 4 hours ago

Sr. IT Service Management Specialist

Zolon Tech Solutions Inc

•

Remote

Contract

Job Title: Sr. IT Service Management Specialist Remote Duration Long Term (Funding approved till 09/30/2025 will extend accordingly) Position Description Maintain the health, performance, and reliability of the ServiceNow platform. Configure and customize ServiceNow applications, including workflows, forms, business rules, and reporting capabilities to meet operational requirements. Manage user roles, permissions, and access control in alignment with security policies and organizational standar
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Posted 1 day ago

Sr. IT Service Management Specialist (ServiceNow Developer)

Zolon Tech Solutions Inc

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Remote

Contract, Third Party

Position Description Maintain the health, performance, and reliability of the ServiceNow platform. Configure and customize ServiceNow applications, including workflows, forms, business rules, and reporting capabilities to meet operational requirements. Manage user roles, permissions, and access control in alignment with security policies and organizational standards. Provide technical support and issue resolution, ensuring minimal disruption to IT services. Monitor system logs and performance, p
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Posted 12 hours ago

IT Vendor Management Office Program Manager - Enterprise Applications & Service Delivery

Highspring

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Remote

Full-time, Contract

Job Title: IT Vendor Management Office Program Manager - Enterprise Applications & Service Delivery Job Type: Contract-to-hire Worksite Location: Irving, TX Worksite Schedule: Hybrid onsite in Irving, TX Client Industry: Healthcare Salary Conversion: up to $170,000 +, 15% annual bonus potential Hourly Pay Rate: $75.00 - $85.00 / hour, W2 Vaco is seeking an experienced IT Vendor Management Office Program Manager with prior experience managing Microsoft partner relationships across multiple
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Posted 19 days ago | Updated 5 hours ago

Director of IT Sales

Hexacorp

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Remote or New York, New York, USA

Full-time

HexaCorp is a leading technology solutions and services company applying innovations to help enterprises transform their business with operations in the US & India. HexaCorp partners with leading Application Development & Modernization, Cloud & Data service providers that deliver cloud-agnostic services and solutions to customers. Our excellence in the App Dev and Cloud, speed of innovation, and customer focus have helped us build strong relationships with leading enterprises across the globe. A
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Posted 6 days ago

IT Service Sales Executive

SID Global Solutions

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Remote

Full-time

Job Title: IT Service Sales - New Logos - Banks & Financial Institutions (BFSI) Location: Delaware or New Jersey. Job Type: Full-Time Job Description: Position Overview: We are seeking a highly experienced and motivated Sales Executive to join our team. The ideal candidate will have a strong background in selling software and IT services solutions, specifically to banks and financial institutions. This individual will come with a mandate to acquire new logos and should have an extensive rolode
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Posted 60+ days ago | Updated 8 hours ago

Manager, IT Service Management (ITSM)

tax.com

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Remote or Dallas, Texas, USA

Full-time

Why Ryan? Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance ProgramFour-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Manager, IT Service Management (ITSM), leads the ITSM team in
Posted 60+ days ago | Updated 1 hour ago

IT Bus Unit Sr Lead Analyst - SVP

Citi

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Remote or Jacksonville, Florida, USA

Full-time

The IT Bus Unit Sr Lead Analyst is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues
Posted 17 days ago | Updated 4 hours ago

Principal, IT Software Engineer 2 - AIOps Lead

DIRECTV Enterprises Inc.

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Remote or El Segundo, California, USA

Full-time

DIRECTV is seeking an AIOps Lead (Principal, IT Software Engineer 2) who will play a crucial role in driving the adoption and execution of Artificial Intelligence for IT Operations (AIOps) practices across the organization. This individual will be responsible for leading observability standards, AIOps initiatives, automation-first strategies, leveraging AI and machine learning technologies to optimize IT operations, detecting anomalies, improving system performance, and automating incident and p
Posted 3 days ago | Updated 5 hours ago

IT Lead Auditor

M&T BANK CORPORATION

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Remote or Buffalo, New York, USA

Full-time

** Work Arrangement: This is a hybrid position requiring in-office work multiple days every week and will ideally be based in Buffalo, NY. Overview: This position is responsible for executing internal audit examinations over the Bank's Information Technology (IT) Engineering, Operations, Governance, Risk Management, and Architecture functions ensuring the timely and professional execution of the examinations in accordance with professional standards. Primary Responsibilities Plan, coordinate an
Posted 25 days ago | Updated 5 hours ago

SVP, IT Project Senior Tech Lead - C14 (Hybrid)

Citi

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Remote or Tampa, Florida, USA

Full-time

The IT Project Sr Tech Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in
Posted 34 days ago | Updated 4 hours ago

IT Project Tech Lead

Citi

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Remote or Tampa, Florida, USA

Full-time

The IT Project Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills
Posted 2 days ago | Updated 4 hours ago

VP, IT Project Tech Lead - C13 (Hybrid)

Citi

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Remote or Tampa, Florida, USA

Full-time

The IT Project Tech Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, inf
Posted 33 days ago | Updated 4 hours ago

IT Security Engineer - Lead

Navigant Consulting

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Remote or Atlanta, Georgia, USA

Full-time

Job Family: IT Cyber Security Travel Required: Up to 10% Clearance Required: None What You Will Do: Our Security Engineer Lead plays a pivotal role within the Information Security Operations group that is dedicated to supporting Security Operations and Incident Management/Response processes, SIEM engineering, Threat Hunting, Automation, Cyber Architecture, and Threat Intelligence. This position is responsible for enhancing SIEM and tool monitoring, tuning, detection, and alerting across mult
Posted 3 days ago | Updated 5 hours ago

IT Business Lead Analyst

Citi

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Remote or Tampa, Florida, USA

Full-time

Citibank, N.A. seeks an IT Business Lead Analyst for its Tampa, FL location. Duties: Perform requirement analysis and recommend alternative solutions in terms of system design. Design, implement, and deploy software applications. Interact with key Stakeholders to translate business requirements into functional requirements. Complete logical data models of the business requirements and provide complete data flow of system design using enterprise related diagrams and unified modeling languages fo
Posted 18 days ago | Updated 4 hours ago

VP - IT Resource Management Lead

Grant-Peters Associates

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White Plains, New York, USA

Full-time

Our client, an extremely successful international investment bank, is looking for an IT Resource Management Lead to align workforce management with ITIL practices ensuring optimal utilization of resources, monitor IT performance and generate reports to support decision-making processes within the IT organization. You will create and establish an ongoing capacity plan to leverage existing resources and/or accomodate new resources within the budget guidelines according to KPI metrics. In addition,
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Posted 60+ days ago | Updated 14 days ago

Lead, IT Governance - Privileged Access Management

Northern Trust

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Remote or Chicago, Illinois, USA

Full-time

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world'
Posted 60+ days ago | Updated 5 hours ago

Mgr, Projects (PMO) / IT QA Lead

Molina Healthcare

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Remote or Long Beach, California, USA

Full-time

Job Description Job Description Job Summary Focuses on process improvement, organizational change management, project management and other processes relative to the business. Project management includes estimating, scheduling, costing, planning and issue/risk management. Knowledge/Skills/Abilities Ability to manage multiple complex, challenging projects simultaneously while managing an assigned team of direct reports who are primarily independent contributors (rather than simply support staf
Posted 1 day ago | Updated 5 hours ago

Lead, IT Solution Support (Hybrid)

Stryker

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Remote or Kalamazoo, Michigan, USA

Full-time

Work Flexibility: Hybrid As a Lead, IT Solution Support, you will be responsible for managing technical deliverables for Stryker's custom applications on the Heroku platform, including enhancements, bug fixes, and architectural solutions aligned with business requirements. This role involves collaboration with CRM, ERP, and Middleware teams to design, develop, and maintain applications, ensuring seamless integration and efficient build-to-run transitions. Additionally, the position includes adm
Posted 2 days ago | Updated 5 hours ago

IT Project Tech Lead - C13 - CHARLOTTE - Hybrid

Citi

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Remote or Charlotte, North Carolina, USA

Full-time

The IT Project Tech Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, inf
Posted 60+ days ago | Updated 4 hours ago