IT service management jobs in Connecticut

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

IT Service Desk Specialist (Onsite Greenwich Connecticut)

Greenwich, Connecticut

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Today

Job Title: IT Service Desk Specialist Location: Greenwich, CT (Onsite) Our client is a highly profitable, legacy maritime titan operating a global fleet of about 200 vessels that transport critical commodities worldwide. Backed by over 50 years of proven financial success and a workforce of more than 1k+ onshore professionals, they offer rock-solid global stability and the massive resources of a deeply established industry leader. They are actively seeking an IT Service Desk Specialist to join

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Full-time

USD 80,000.00 per year

Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)

Remote

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Today

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. Managers, IT Service Delivery & Enterprise Ap

Full-time

Renewals Specialist Lead (Cisco IT service contract renewals)

Remote or California

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Today

This is an internal position. About the role The Renewal Specialist Leader oversees the renewal lifecycle of IT service contracts, ensuring accuracy, timeliness, customer satisfaction, and measurable business impact. This role leads a team of renewal specialists while developing the strategy, operating model, and execution discipline required to grow and protect the renewal business. The leader will be expected to bring innovation to how the team engages with customers and internal stakeholder

Full-time

ServiceNow Architect (Telecom)

Remote

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Yesterday

Role: ServiceNow Architect (OMT/ TSM)Duration: Long term ContractLocation:- RemoteRoles and Responsibilities Implementation of ServiceNow Modules, administration, improvement and support of latest ServiceNow platform.Perform all aspects of Platform Administration, Design, Development and implementation of ServiceNow.Perform minor and major enhancements requests to a clients ServiceNow instance(s), including changes to the user interface, system properties, foundation data, existing workflows.Ex

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Third Party, Contract

Depends on Experience

Sr ServiceNow Developers @ Remote

Remote

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22d ago

Sr ServiceNow DevelopersRemoteLong term contractMandatory Skills & Certifications:ServiceNow Certified Application Developer (CAD)Certified System Administrator (CSA)ITSM (IT Service Management)ITIL (Information Technology Infrastructure Library)CAD, CSA ITSM & ITIL ACTIVE Certifications

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Contract

Depends on Experience

Clinical User Experience Analyst-# 26-19735

Remote

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24d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

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Contract

$80 - $90

Data Systems Developer (IT Data Management - Journey)

Remote or Lacey, Washington

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Today

Salary : $90,096.00 - $121,176.00 Annually Location : Thurston County - Lacey, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-SPPR3651-05689 Department: Dept. of Ecology Division: Spill Prevention, Preparedness and Response Opening Date: 07/10/2026 Closing Date: Continuous Salary Information: The high end of the salary range, Step M is typically a longevity step Description Keeping Washington Clean and Evergreen The Department of Ecology is hiring a Data S

Full-time

USD 90,096.00 - 121,176.00 per year

IT Service Desk Professional

Remote

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Yesterday

IT Service Desk Professional Provide frontline IT support by diagnosing and resolving hardware, software, and network issues using basic IT knowledge and troubleshooting skills. Deliver first-contact resolution for most incidents while ensuring excellent customer service and issue ownership. Key Responsibilities Troubleshoot computer, printer, network, and Microsoft product issues Support healthcare/clinical applications Log incidents, document solutions, and maintain knowledgebase updates Escal

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Contract

$20 - $23

EIM Data Manager (IT Data Management - Journey)

Remote or Lacey, Washington

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Today

Salary : $90,096.00 - $121,176.00 Annually Location : Thurston County - Lacey, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-ITSO5433-06144 Department: Dept. of Ecology Division: Information Technology Services Opening Date: 07/30/2026 Closing Date: Continuous Salary Information: The high end of the salary range, Step M is typically a longevity step Description Keeping Washington Clean and Evergreen The Department of Ecology is hiring an EIM Data Manager

Full-time

USD 90,096.00 - 121,176.00 per year

IT Data Management - Journey

Remote or Olympia, Washington

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Today

Salary : $90,096.00 - $121,176.00 Annually Location : Thurston County - Olympia, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-0518-06096 Department: Liquor and Cannabis Board Division: Information Technology Services Opening Date: 07/24/2026 Description WSLCB Vision Safe communities for Washington State Mission Promote public safety, public health, and trust through fair administration and enforcement of liquor, tobacco, cannabis and vapor laws This rec

Full-time

USD 90,096.00 - 121,176.00 per year

IT Manager - Log Management Services

Remote or St. Louis, Missouri

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Today

Overview Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers. Pri

Full-time

Senior Manager, IT Program Management

Remote or Dallas, Texas

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Today

Job Overview: The Senior Manager, IT Program Management leads the IT Strategic Governance and Delivery Office (SGDO) and is responsible for overseeing the IT portfolio of projects aligned to business goals. This role focuses on ensuring service delivery quality, and aligning IT projects with business priorities. The Senior Manager will drive cross-functional teams to deliver technology projects, streamline workflows, and drive continuous improvement initiatives. This role manages, coaches and d

Full-time

ServiceNow Consultant

Remote

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Yesterday

Position: ServiceNow Senior Technical Consultant CMDB / Asset / ITSM Remote Duration: Approx. 4 Months Part-Time Project Location: 100% Remote Key Requirements: Strong hands-on experience with ServiceNow ITSM Expertise in CMDB and Asset Management Experience with Incident, Problem, Change, and Request Management Experience with Service Catalog / Catalog Items Experience with Employee Center Portal, Knowledge & Reporting Experience implementing ServiceNow integrations Strong experience with Ac

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Full-time, Contract

HelpDesk Lead

Remote

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2d ago

Position 1: Job Title: Help Desk Lead Office 365 Location:100% Remote Visa:Any Rate:$25.00/Hour W-2 OR $30.00/Hour C2C Interview Process:Video (2 Rounds) Work Schedule:100% Remote Job Description: - Lead and manage the Help Desk team and day-to-day IT support operations. - Provide Level 2/3 technical support for end-user hardware, software, and access issues. - Strong hands-on experience with Microsoft Office 365/Microsoft 365 is required. - Troubleshoot Outlook, Teams, SharePoint, OneDrive, an

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Contract

Depends on Experience

IT Functional Architect - CE Field Service

Remote

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Today

Job Description Join our Team as an IT FUNCTIONAL ARCHITECT! The Role: We're seeking a passionate and dedicated IT Functional Architect - CE Field Service who brings enthusiasm and expertise to the table. In this role, you'll serve as a functional leader and domain expert-driving complex initiatives, mentoring analysts, and shaping solution design while partnering closely with Product Owners and IT leadership. We value innovative and creative ideas-yes, even during meetings (where snacks are al

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Full-time

USD 94,020.00 - 120,540.00 per year

DSHS FTAA IT Data Management - Senior Specialist

Remote or Olympia, Washington

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Today

Salary: $94,620.00 - $127,248.00 Annually Location : Thurston County - Olympia, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-07061 Department: Dept. of Social and Health Services Division: FTAA Opening Date: 09/02/2026 Closing Date: 9/9/2026 11:59 PM Pacific Salary Information: The high end of the salary range, Step M is typically a longevity step Description We are seeking a Senior IT Data Management Specialist to join the Client Services Data Unit (CSD

Full-time

USD 94,620.00 - 127,248.00 per year

AI / Automation Engineer

Remote or Richmond, Virginia

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Today

This role is contingent upon a contract award. ICF is seeking an AI / Automation Engineer to design, build, and continuously improve the AI-enabled and automated capabilities that power service delivery for a federal technology program. Reporting to the Service Desk Manager, this role is responsible for the technical build-out of Tier Zero self-service tools, virtual agents, intelligent routing systems, and predictive maintenance capabilities that reduce human intervention and improve the end-us

Full-time

USD 108,006.00 - 183,610.00 per year

IT service management jobs in Connecticut, USA