IT service management Jobs in Rosemont, IL

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Lead IT Service Management Specialist (Software Compliance )

Discover Financial Services

Riverwoods, Illinois, USA

Full-time

Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future

IT Asset Management Associate

Request Technology, LLC

Chicago, Illinois, USA

Contract

We are unable to sponsor for this Hybrid contract role Prestigious Financial Institution is currently seeking an IT Asset Management Associate . Candidate will support the management and performance of IT Asset Management, and subsequently IT Service Management (ITSM), solutions that will effectively and efficiently support the strategic objectives and operational needs Responsibilities:. This position is responsible for supporting the population and maintenance of the ServiceNow Software Hardwa

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Compensation: $25-28/hr Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to reso

Assistant IT Product Manager

Randstad Digital

Chicago, Illinois, USA

Full-time

job summary: This position is for an Assistant IT Product Manager working in Healthcare Billing for a large Insurance Provider in the claims portfolio. The Assistant IT Product Manager will be responsible for assisting the IT Product Manager with lifecycle management of an IT product (application family); triaging inbound requests for the product manager (i.e., bug fixes or new projects); acting as a proxy for the IT Product Manager to interact with project teams and assisting the IT Product Ma

Assistant IT Product Manager

Health Care Service Corporation

Chicago, Illinois, USA

Full-time

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career. Come join us and be part of a purpose driven company who is invested in your future! Job Summary This position is responsible for assisting the it product manager with lifecycle management of an it product (application family). Triaging inbound requests f

Assistant IT Product Manager

Health Care Service Corporation

Chicago, Illinois, USA

Full-time

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career. Come join us and be part of a purpose driven company who is invested in your future! Job Summary This position is responsible for assisting the IT product manager with lifecycle management of an IT product (application family). Triaging inbound requests f

Associate Director IT Program Management

Kirkland & Ellis LLP

Chicago, Illinois, USA

Full-time

About Kirkland & Ellis At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field. Our talented professionals show up every day knowing they will engage

Contract - IT Asset Management (HAMPro)

Request Technology, LLC

Chicago, Illinois, USA

Contract

Contract IT Asset Management (HAMPro) Rate: open Location: Chicago, IL or Dallas, TX Hybrid: 3 days on-site, 2 days remote Qualifications Hardware management experience within ServiceNow.3+ years experience with HAMPro, AssetTrack, dcTrack and other hardware management software.Experienced in Mainframe, Windows, Unix, Linux, datacenter, cloud, EC2 environments.Knowledge of Hardware Asset lifecycle from request to disposal.Knowledge of inventory process and controls including asset tagging and

IT Asset Management Analyst

Peterson Technology Partners

Wheeling, Illinois, USA

Contract

Summary: Shipping & Receiving, cleaning of devices, possible diagnostic runs of incoming devices.IT Asset Pool / Deployment TechDegree not necessary but is a plus In our ITAP Lab (shipping/receiving/add RAM/swap SIM cards) a Tech would need basic skills in: Following processes and offering process improvement opportunitiesCommunicate well with peers and leadership teamExperienced in Microsoft Excel (basic functions manual data entry into fields)Basic shipping functions (proper preparation, FedEx

100% Remote-Business Analyst with ServiceNow, Telecommunication Service Management (TSM) and BPC experience-C2C-CH

Empower Professionals

Remote

Third Party, Contract

Role: Business Analyst with ServiceNow, Telecommunication Service Management (TSM) and BPC experience Location: 100% Remote Duration: 12+ Months Key Skills: BA, Service Now, TSM experience, BPC experience and Certified System Administrator (CSA). Responsibilities: Collaborate with telecom clients to understand their specific service management requirements and business processes. Design and implement ServiceNow solutions, with a focus on Telecom Service Management (TSM) modules such as Servic

IT Service Desk Professional I

Tranzeal, Inc.

Remote or Malvern, Pennsylvania, USA

Contract, Third Party

Job Title: IT Service Desk Professional I Location: Malvern, PA / Remote Duration: 6+ months (Possibility for extensions) No. of positions: 5 Duties: We need the Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for other teammates, partners, and customers. This is an over-the-phone, IT Technical Support position that

ServiceNow Telecommunication Service Management

Natsoft

Remote

Contract

ServiceNow Telecommunication Service Management (TSM) and BPC Consultant Remote Certified System Administrator (CSA). Bachelor s degree in computer science, Information Technology, or related field. Minimum of 8 years of experience working with the ServiceNow platform. Experience in Business Process Consulting. Proven experience in implementing and customizing ServiceNow Telecom Service Management (TSM) modules, including Service Desk, Incident Management, Change Management, and Configuration Ma

JSM Admin/Analyst (Jira Service Management (JSM))

GreyMatter Solutions

Remote

Third Party, Contract

Client is implementing Jira Service Management (JSM) applications and further extending JSM functionalities and other Atlassian product-based solutions to provide additional services to client users. Atlassian Administration, Atlassian project configurations and enhancements, and platform support will be based on client requirements. Vendor is providing two resources on a Time-and-Materials ( T&M ) basis to help client to design, build, test, and deploy Atlassian-based integrated solutions and

100% Remote || Urgent Opportunity of Jira Service Management || Contract

IT First Source

Remote

Contract

100% Remote || Urgent Opportunity of Jira Service Management || Contract Details:- Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)? system administration experience of Atlassian systems (JSD/JSM, Jira server (Windows/Linux/Cloud) ? Experience in configuring user permissions and roles in Jira.? Experience in the design, build, customization and roll out of advanced Jira workflows (script runner plus automation), and schemes.?

Principal Consultant with a focus on Order Management, EIS (Enterprise Infrastructure Services), and MNS (Managed Network Service)

BizTech Solutions Inc

Remote

Contract

Principal Consultant with a focus on Order Management, EIS (Enterprise Infrastructure Services), and MNS (Managed Network Service) skills: Principal Consultant Job Description As a Principal Consultant, you will play a pivotal role in providing strategic guidance and expertise to clients in the areas of Order Management, EIS, and MNS. Your responsibilities will span across various domains, ensuring successful project delivery and client satisfaction. Here are the key aspects of this role: Respon

IT Service Desk Professional

Tranzeal, Inc.

Remote

Contract

Job Title: IT Service Desk Professional ILocation: Malvern, PA / Remote SkillsSix months of related experienceA combination of experience and/or technical certifications may be considered in lieu of the educational requirementsKnowledge of computer, printer, and network troubleshooting and installation proceduresDemonstrated ability to diagnose and troubleshoot Microsoft productsDemonstrated ability to solve issues with healthcare/clinical applicationsCommitment to client's values of Service Exc

Telecommunications Service Operations Management (TSOM) Service Now

AgreeYa Solutions

Remote

Third Party, Contract

Job Title: TSOM ServiceNow Specialist Location: Remote Duration: 12+ Months contract with possible extension Client is a leading telecommunications company dedicated to delivering high-quality services to our customers. We are currently seeking a skilled Telecommunications Service Operations Management (TSOM) ServiceNow Specialist to join our team and play a key role in optimizing our operations. Job Description: As a Telecommunications Service Operations Management (TSOM) ServiceNow Specialist

IT Service Desk Professional I

Tranzeal, Inc.

Remote

Contract

Tranzeal is an industry leading global Business Transformation Service Provider offering specific consulting services as well as pre-packaged, industry specific solutions and services to companies around the world. Our Consulting Services are dedicated to helping our clients maximize their investments in IT and the overall effectiveness and efficiency of the business. Tranzeal s deep industry experience makes us the partner of choice for a growing number of Fortune 1000 companies, midsize enterp

IT Service Desk Technician

Veterans Sourcing Group

Remote

Contract

Title: IT-Service Desk Technician Type: 100% Remote Duration: 7+ Months Responsibilities : Need an Service Desk professional to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime.This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications and programs, network troubleshooting, and cl

Senior Manager - IT Service Delivery, Digital Systems

Marriott International

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit