IVR Developer Jobs

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NICE IVR Consultant

Apar Technologies

•

Fort Mill, South Carolina, USA

Contract

Title: NICE IVR consultant Location - Fort Mill, SC (Charlotte) Project Duration: 6 months Shift Timings 11m AM to 8 PM EST Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer
Easy Apply
Posted 5 days ago | Updated 5 days ago

Director of Software Engineering - Self-Service and IVR Platforms

JPMorgan Chase & Co.

•

Plano, Texas, USA

Full-time

Job Description If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you. As a Director of Software Engineering at JPMorgan Chase within the Consumer and Community Banking - Operations Technology team, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex
Posted 29 days ago | Updated 8 hours ago

Genesys CX Architect (IVR)

Resource Point LLc

•

Remote

Third Party, Contract

Title: Genesys CX Architect (IVR) Location: Remote Duration: 12 months with possible extension. Technology Consultant Job Description: Plan, develop, test and implement Contact Center solutions that improve business efficiency and productivity as well as support business strategies and goals. Identify and communicate business needs and translate business requirements into technical system and functional specifications. Maintain the broadest range and depth of knowledge in the Contact Center re
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Posted 18 days ago